Alcatel OneTouch One Touch 2010g Manual

							12
Introduction .................................
TCT Mobile Limited would like to thank you for purchasing this mobile 
phone.
Desktop
Convenient at-a-glance view of Widget applications • 
Menu shortcuts for quick access • 
Power media applications
Music player & Radio • 
Webcam • 
The 2.0 Megapixel camera is the best companion for PC instant 
messaging.
Bluetooth
With Bluetooth 3.0 supporting A2DP profiles, enjoy handsfree 
conversations.
Two SIM Card Two Standby (1)
With two SIM cards in one phone, users have the option to use either one 
or both at the same time.
(1)  Depending on your model.
Table of contents
Safety and use ...................................................................... 5
General information ......................................................... 13
Getting started 1  .................................................................. 15Set-up 1.1  ...................................................................................................15
Power on your phone 1.2  ......................................................................17
Power off your phone 1.3  ......................................................................17
Your mobile 2  ....................................................................... 18Keys 2.1  ......................................................................................................19
Main screen icons  2.2  ............................................................................20
Widget bar 2.3  ..........................................................................................22
Calls 3  .................................................................................... 23Making a call 3.1  ........................................................................................23
Calling your voicemail  3.2  .....................................................................23
Receiving a call 3.3  ...................................................................................24
During a call  3.4  ......................................................................................24
Conference calls  3.5  ...............................................................................25
Contacts 4  ............................................................................. 26Consulting your contacts 4.1  ................................................................26
Adding a contact 4.2  ................................................................................26
Available options 4.3 ................................................................................27
Messages 5  ............................................................................ 29Access 5.1  ..................................................................................................29
Conversational mode and conventional mode 5.2  ..........................29
Create message 5.3  ..................................................................................30
Search 5.4  ...................................................................................................30
Alerts 5.5  ....................................................................................................30
Available options 5.6 ................................................................................31
Music 6  ................................................................................... 33Music playing mode 6.1  ...........................................................................34
Settings 6.2  .................................................................................................34
Videos 7  ................................................................................. 35
FM radio 8  ............................................................................. 36
My files 9  ............................................................................... 37
Phone 9.1  ....................................................................................................37 
						

							34 Memory card 9.2  ......................................................................................38
Memory status 9.3  ...................................................................................40
Formats and compatibility 9.4  ...............................................................40
Camera 10  .............................................................................. 41Access 10.1  ..................................................................................................41
Take a photo, save or delete 10.2  .........................................................41
Settings in framing mode 10.3  .................................................................42
Options available after taking the photo 10.4  .....................................42
Shoot a video 10.5  .....................................................................................43
Recording mode 10.6  ................................................................................43
Further operations after shooting a video 10.7  ..................................43
Settings 11  .............................................................................. 44Phone settings  11.1  ...................................................................................44
Call settings 11.2  .........................................................................................47
Security 11.3  ................................................................................................49
Network 11.4  ..............................................................................................49
Connectivity 11.5  ........................................................................................50
Restore default 11.6  ...................................................................................50
Dual SIM settings  11.7  ..............................................................................50
Alarm 12  ................................................................................. 51
Calculator 13  .......................................................................... 51
Calendar 14  ............................................................................. 52
Bluetooth™ 15  ....................................................................... 53
Notes 16  .................................................................................. 55
Converter 17  .......................................................................... 55
Fake call 18  ............................................................................. 56
Call log 19  ............................................................................... 56
Access 19.1  ..................................................................................................56
Available options 19.2 ................................................................................56
WAP 20  ................................................................................... 57Homepage 20.1  ...........................................................................................57
Bookmarks 20.2  ..........................................................................................57
Last wap address 20.3  ...............................................................................57
Recent pages 20.4  .......................................................................................57
Offline pages 20.5  .......................................................................................57
Go to URL 20.6  ..........................................................................................57Service inbox 20.7  ......................................................................................57
Settings 20.8  .................................................................................................57
Profiles 21  ............................................................................... 58General 21.1  ................................................................................................58
Vibrate 21.2  ..................................................................................................59
Silent 21.3  .....................................................................................................59
Flight mode 21.4  .........................................................................................59
Apps  22 ........................................................................................................60Locate the item you want to download 22.1  ......................................60
Download, install and manage applications 22.2  .................................61
Apps mgr 23  ........................................................................... 62
Images 24  ................................................................................ 62
Voice alarm 25  ....................................................................... 62
Call filter 26  ............................................................................ 63
Games  27  ................................................................................ 63
Services 28  .............................................................................. 63
Facebook 29 
  ........................................................................... 64
Twitter 30  ............................................................................... 64
  Making the most of your mobile 31  ..................................... 65
PC suite 31.1  ...............................................................................................65
ONE TOUCH Upgrade 31.2  ...................................................................66
Webcam 31.3 
   ............................................................................................66 
Latin input mode/character table 32  ................................... 67
Telephone warranty 33  ......................................................... 68
Accessories 34 
  ....................................................................... 70
Troubleshooting 35  ................................................................ 71
www.sar-tick.com
This product meets applicable national SAR limits of 2.0 W/
kg. The specific maximum SAR values can be found on page 
8 of this user guide.
When carrying the product or using it while worn on your 
body, either use an approved accessory such as a holster or 
otherwise maintain a distance of 10 mm from the body to 
ensure compliance with RF exposure requirements. Note 
that the product may be transmitting even if you are not 
making a phone call. 
						

							56
Safety and use ..............................
We recommend that you read this chapter carefully before using your phone. The manufacturer 
disclaims any liability for damage, which may result as a consequence of improper use or use 
contrary to the instructions contained herein.
TRAFFIC SAFETY: • Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, 
even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using 
their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to music or to the radio. Using a 
headphone can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s 
electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:
-  do not place your phone on top of the dashboard or within an airbag deployment area,
-  check with your car dealer or the car manufacturer to make sure that the dashboard is adequately 
shielded from mobile phone RF energy.
CONDITIONS OF USE: • You are advised to switch off the telephone from time to time to optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated areas. As with many 
other types of equipment now in regular use, mobile telephones can interfere with other electrical 
or electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and 
instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive 
atmosphere.
When the phone is switched on, it should be kept at least 15 cm from any medical device such as a 
pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold 
it against the ear on the opposite side to the device, if any. 
To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move 
the handset away from your ear while using the hands-free mode because the amplified volume 
might cause hearing damage.
Do not let children use the phone and/or play with the telephone and accessories without 
supervision.
When replacing the cover please note that your phone may contain substances that could create 
an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental conditions 
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended 
operating temperature range is -10°C to +55°C. 
At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and 
not serious. Emergency call numbers may not be reachable on all cellular networks. You should never rely only 
on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile 
Limited and its affiliates and are compatible with your phone model (see Accessories List, page 70). 
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other 
chargers or batteries.
Remember to make back-up copies or keep a written record of all important information stored 
in your phone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when 
playing video games. These seizures or blackouts may occur even if a person never had a previous 
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history 
of such occurrences, please consult your doctor before playing video games on your phone or 
enabling a flashing-lights feature on your phone. 
Parents should monitor their children’s use of video games or other features that incorporate 
flashing lights on the phones. All persons should discontinue use and consult a doctor if any of 
the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary 
movements, or disorientation. To limit the likelihood of such symptoms, please take the following 
safety precautions:
-  Do not play or use a flashing-lights feature if you are tired or need sleep.
-  Take a minimum of a 15-minute break hourly.
-  Play in a room in which all lights are on.
-  Play at the farthest distance possible from the screen.
-  If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours 
before playing again.
-  If you continue to have sore hands, wrists, or arms during or after playing, stop the game and 
see a doctor.
When you play games on your phone, you may experience occasional discomfort in your hands, 
arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such 
as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
  PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods. 
Exercise caution when holding your device near your ear while the loudspeaker is in use. 
						

							78 PRIVACY: • 
Please note that you must respect the laws and regulations in force in your jurisdiction or other 
jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording 
sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly 
forbidden to take photographs and/or to record the voices of other people or any of their personal 
attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. 
It is the users sole responsibility to ensure that prior authorisation be obtained, if necessary, in 
order to record private or confidential conversations or take a photograph of another person; 
the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any 
liability which may result from the improper use of the mobile phone.
BATTERY: • Before removing the battery from your phone, please make sure that the phone is switched off. 
Observe the following precautions for battery use: 
-  Do not attempt to open the battery (due to the risk of toxic fumes and burns). 
-  Do not puncture, disassemble or cause a short-circuit in a battery, 
-  Do not burn or dispose of a used battery in household rubbish or store it at temperatures 
above 60°C. 
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only 
use the battery for the purpose for which it was designed. Never use damaged batteries or those 
not recommended by TCT Mobile Limited and/or its affiliates.
 This symbol on your telephone, the battery and the accessories means that these 
products must be taken to collection points at the end of their life:
 - Municipal waste disposal centres with specific bins for these items of equipment
 - Collection bins at points of sale. 
They will then be recycled, preventing substances being disposed of in the environment, so that 
their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or 
your region has suitable recycling and collection facilities; instead they are to be taken to collection 
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. 
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
CHARGERS • Mains powered chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your mobile phone meet with the standard for safety of information 
technology equipment and office equipment use. Due to different applicable electrical specifications, 
a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be 
used for this purpose only.
RADIO WAVES: • Proof of compliance with international standards (ICNIRP) or with European Directive 1999/5/
EC (R&TTE) is required of all mobile phone models before they can be put on the market. The 
protection of the health and safety for the user and any other person is an essential requirement 
of these standards or this directive.
THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure 
to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The 
guidelines were developed by an independent scientific organization (ICNIRP) and include a substantial 
safety margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, 
or SAR. The SAR limit for mobile devices is 2.0 W/kg. 
Tests for SAR are conducted using standard operating positions with the device transmitting at 
its highest certified power level in all tested frequency bands. The highest SAR values under the 
ICNIRP guidelines for this device model are:
2010X:
Maximum SAR for this model and conditions under which it was recorded.
Head SARGSM 900 + Bluetooth0.634 W/kg
Body-worn SARDCS 1800 + Bluetooth0.944 W/kg
2010D:
Maximum SAR for this model and conditions under which it was recorded.
Head SARGSM 900 + Bluetooth0.634 W/kg
Body-worn SARDCS 1800 + Bluetooth0.944 W/kg
During use, the actual SAR values for this device are usually well below the values stated above. 
This is because, for purposes of system efficiency and to minimize interference on the network, 
the operating power of your mobile device is automatically decreased when full power is not 
needed for the call. The lower the power output of the device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of 10 mm. To meet RF exposure 
guidelines during body-worn operation, the device should be positioned at least this distance away from 
the body.  If you are not using an approved accessory ensure that whatever product is used is free of 
any metal and that it positions the phone the indicated distance away from the body. 
The World Health Organization has stated that present scientific information does not indicate 
the need for any special precautions for the use of mobile devices. They recommend that if you 
are interested in further reducing your exposure then you can easily do so by limiting your usage 
or simply using a hands-free kit to keep the device away from the head and body. 
						

							910
For more information you can go to www.alcatelonetouch.com
Additional information about electromagnetic fields and public health are available on the following 
site: http://www.who.int/peh-emf.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid 
touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions other than against your 
ear. In such circumstances the device will be compliant with the guidelines when used with headset 
or USB data cable. If you are using another accessory ensure that whatever product is used is free 
of any metal and that it positions the phone at least 10 mm away from the body.Regulatory information •  The following approvals and notices apply in specific regions as noted.
2010X: 
						

							1112
2010D:LICENCES  • Obigo®  is a registered trademark of Obigo AB.
microSD Logo is a trademark.
 
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and 
any use of such marks by TCT Mobile Limited and its affiliates is under license. 
Other trademarks and trade names are those of their respective owners. 
ALCATEL 2010X/2010D Bluetooth 
QD ID B020475
  eZiText™ and Zi™ are trademarks of Zi Corporation and/or its Affiliates.
 
Facebook and the f Logo are trademarks of Facebook, Inc., and are used under 
license.
  Twitter and the T logo are trademarks of Twitter, Inc., and are used under 
license. 
						

							1314
General information ...................
Internet address: •  www.alcatelonetouch.com
Hot Line Number: •  see TCT Mobile Services leaflet or go to our 
Internet site.
Address: •  Room 1910-12A, Tower 3, China HK City, 33 Canton Road, 
Tsimshatsui, Kowloon, Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked Questions) 
section. You can also contact us by e-mail to ask any questions you may 
have. 
An electronic version of this user guide is available in English and other 
languages according to availability on our server:
www.alcatelonetouch.com
Your telephone is a transceiver that operates on GSM networks with 
850/900/1800/1900 MHz bands.
 
This equipment is in compliance with the essential requirements and 
other relevant provisions of Directive 1999/5/EC. The entire copy of the 
Declaration of Conformity for your telephone can be obtained through 
our website: www.alcatelonetouch.com
Protection against theft (1)
Your telephone is identified by an IMEI (phone serial number) shown on 
the packaging label and in the product’s memory. We recommend that 
you note the number the first time you use your telephone by entering * 
# 0 6 # and keep it in a safe place. It may be requested by the police or 
your operator if your telephone is stolen. This number allows your mobile 
telephone to be blocked preventing a third person from using it, even with 
a different SIM card.
Disclaimer
There may be certain differences between the user manual description 
and the phone’s operation, depending on the software release of your 
telephone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if any, 
nor for their potential consequences, which responsibility shall be borne 
by the operator exclusively.
(1)  Contact your network operator to check service availability. 
						

							1516
Getting started1  .....................
Set-up 1.1 
Removing and installing the back cover
 
Removing and installing the battery
Inserting and removing the SIM card (1)
 2010X
 2010D
Place the SIM card with the chip facing downwards and slide it into its 
housing. Make sure that it is correctly inserted. To remove the card, press 
it and slide it out. 
Charging the battery
Connect the battery charger to your phone and mains socket 
respectively.
The charging may take about 20 minutes to start if the battery is flat. • 
Be careful not to force the plug into the socket. • 
(1)  Check with your network operator to make sure that your SIM card is 3V or 
1.8V compatible. The old 5 Volt cards can no longer be used. Please contact 
your operator. 
						

							1718 Make sure the battery is correctly inserted before connecting the  • 
charger.
The mains socket must be near to the phone and easily accessible (avoid  • 
electric extension cables).
When using your telephone for the first time, charge the battery fully  • 
(approximately 3 hours). You are advised to fully charge the battery 
( 
 ).
To reduce power consumption and energy waste, when battery is fully  • 
charged, disconnect your charger from the plug; switch off Bluetooth 
when not in use; reduce the backlight time, etc.
 The charge is complete when the animation stops.
Power on your phone 1.2 
Hold down the  key until the telephone powers on, type in your PIN 
code if necessary and then confirm. The main screen is displayed.
If you do not know your PIN code or if you have forgotten it, contact 
your network operator. Do not leave your PIN code with your 
telephone. Store this information in a safe place when not in use.
If cell broadcast messages are displayed, you can browse through them or 
press 
 to return to the main screen.
While the phone is searching for a network, Searching will be 
displayed.
In the power on screen, you also have access to the functions of FM 
radio, Camera, Music, etc. even if there is no SIM card inserted.
Power off your phone 1.3 
Hold down the  key from the main screen.
Your mobile2  ..........................
1
2
68
3
574
9
10
1 Left softkey2  Pick up/Send call
Call log
3  Voicemail
(press and hold)
4 Right softkey5  Switch on/Switch off
End call
6  Vibrate alert
(press and hold)
7  Navigation key:
Menu/Confirm an option 
if widget bar is hide:
Create message 
Contacts FM radio Calendar 8  * key9  Camera10 Volume key