Alcatel OneTouch Conquest FAQ

							 
Draw a pattern as you like, and then touch “Confirm” to finish the setting.      
 
Notes: 
Screen lock options are listed in the approximate order of the strength of their 
security, starting with “None” and “Slide”, which provide no security. 
 
18. What can I do with Google search?  
Google Search is available from the top of any home screen.  
With Google Search you can, 
1) Type Search terms: touch Google. As you type, suggestions appear below the Search 
Box. 
2) Search for a suggestion immediately, touch it. 
3) The  recommended  result  is  displayed  in  a  card  with  rich  contents  which  links  to 
various services like Wikipedia, weather, Maps and pictures.    
4) It takes advantage of the “Knowledge Graph” introduced by Google.  
						

							5) You can  simply  swipe  the  card  away  and then  more  search  results  on  Google.com 
will be shown normally as before. 
 
 Voice Search:  
You can also touch the Microphone Icon to make Voice Search:  
1) Faster than ever.    
2) Understanding natural languages. 
3) Besides  the  card  displayed,  it  speaks  answers  back  to  you  with  the  power 
of the “Knowledge Graph”. 
4) You  can  say  Okay Google  to  activate  Voice  Search  from  within  Google 
Search. 
 
19. How do I create folders in the home screen? 
You  can  organize  your  applications  with  folders.  Please  create  a  new  folder  on  your 
Home  screen  by stacking one  application on  top  of another,  then  two  icons  will  be 
combined and a folder will be created. You can drag more applications to the new folder. 
You  can  rename  the  folder  by touching  it  to  open,  and  find “Unnamed Folder” at  the 
bottom. Please touch it to rename.  
  
						

							 
 
iii. Phone call 
20. How do I set speed dial on this ALCATEL ONETOUCH device?  
    Set speed dial in “Widgets” 
1) Touch  and  long  press  on  home  screen  that’s  not  occupied, touch  icon “WIDGETS,” 
you will see all the widgets at the bottom. 
2) Find “Direct Dial” icon  
3) Press and hold to drag the icon onto Home screen 
4) The  Contact  app  will  pop  up.  Then  touch  the  contact  that  you  want  to  set  as  direct 
dial. 
5) A Direct Dial will be created on the home screen 
6) You can touch the icon to make a speed dial. 
 
 
21. How do I dial a number in the message?  
Please open the message and touch it, an option list will appear, touch icon. 
22. How do I dial a number in the stored contacts?  
There are several methods to make calls in Android 5.0 
1) Make calls from the Phone app;  
2) Make calls from Contacts app; 
3) Make calls from other apps or widgets that display contact information; 
4) Whenever you see a phone number, you can always try to touch it to dial; 
 
 it  let  you  dial  manually.  Touch  the  keys  to  enter  the  number,  then  touch  
						

							 to make a call. 
 it  is  call  log  tab.  It  shows  recent  calls.  There  are  three  different 
color arrow icons beside a call to indicate the type of calls. 
 Means missed incoming call 
 Means received incoming call 
 Means outgoing call 
 it shows all the contacts. 
23. How do I answer or divert a call? 
When  you  receive  a  phone  call,  the  incoming  call  screen  opens.  It  shows  caller  ID  and 
any additional information about the caller that you have saved in People app. 
 
If there is any call missed, you will get a notice in the notification bar or you can check all 
incoming call records in the call log tab of the Phone app. 
 Slide to answer 
 Slide to reject 
  Slide to send messages  
  
						

							You  can  edit  text  quick  response  in  the  “Phone”  app-> press  the  menu key in  the 
top right corner of screen -> “Settings” -> “General settings” -> “Quick responses”.  
 
24. How do I silence the ringer of incoming calls?  
Press the Volume Up/Down button on the side of your device. 
 
25. How do I hold and answer another call? 
During a call, you can use some buttons near the bottom of the screen 
 Switch to the dialer. 
 Control the audio output 
 Mute your microphone 
 Put the other party on hold 
 Switch to another call in process 
 Add another call 
 Merge two or more calls 
 
How to hold and answer another call? 
1) If there is another call coming in, you will get a notice in the screen and ring notice. 
2) You can answer it directly, and at the same time the other call will be on hold. 
3) You can touch to switch to another call in process. 
Note: please make sure you have held the third way calling service with your SIM card. 
  
 
26. How do I start a three way call?  
During a call, you can use some buttons near the bottom of the screen. 
Switch to the dialer. 
 Control the audio output 
 Mute your microphone 
 Put the other party on hold  
						

							Switch to another call in process 
 Add another call 
 Combine two or more calls 
 
How do I make a three way call/ conference call? You can do this: 
1) Call the first person 
2) Touch “Add call”  (this function may under menu according to the different 
phones), then you can choose the third person you want to call. 
 
3) When you get through the second person or the third person (It depends how many 
calls you want to merge), you can touch “Merge calls”  to make a conference 
call. 
 
*Note: Three-way calls also need network/ SIM card support. 
 
27. How do I switch to another call in process?  
You can touch icon to switch to another call in process. 
 
28. How do I check missed calls?  
There  will  be a notice  in  the  status  bar  if  there  is  missed  call.  You  can  swipe  down  the 
status bar to check the caller. 
  
You  can  also  touch  Phone  app,  and  touch  call  log  tab  to 
check recent calls. 
 
29. Where do I check recent call records?  
Please  access  into  menu,  touch  “Phone”,  and  then  touch  to 
check recent call records. 
 it  is  call  log  tab  which  shows  recent  calls.  There  are  three  different  
						

							color arrow icons beside a call to indicate the type of calls. 
 Means missed incoming call 
 Means received incoming call 
 Means outgoing call 
 
 
30. How do I switch to mute mode during a call?  
You can touchto mute your microphone. 
During a call, you can use some buttons near the bottom of the screen 
Switch to the dialer. 
 Control the audio output 
 Mute your microphone 
 Put the other party on hold 
 Switch to another call in process 
 Add another call 
 Combine two or more calls 
  
31. How do I listen to voicemail?  
When  you  have  a  new  voicemail  message,  the  voicemail  icon  appears  in  the 
notification bar. Please swipe down the status bar and touch it to view your notifications. 
You  can  also  change  you  voicemail  settings  by  accessing  into  menu->Touch  “Phone” 
 -> press  the  menu keyin  the top right  corner  of  screen -> “Settings” -> Call 
settings-> Voicemail, then change setting. 
 
 
iv. Contact 
32. How do I add new contacts? 
There are several ways to add new contacts. 
Way1: Add new contacts from the “Contacts” app   
						

							Please  touch  “Contacts” ->  touch ->Enter  the  number  and  contact  name->  Touch 
icon  to save (contacts only can be save in phone). 
 
Way 2: Add new contacts from “Phone” app  
Please touch “Phone” app-> Type the number in the dialer-> press the menu key  -> 
Touch “New  contacts”->  Enter  the  name  and  related  information ->  Touch  icon 
 to save(contacts only can be save in phone). 
 
33. How do I add the number in the message to the contacts? 
You  can  follow  below  steps  to  add  numbers  in  the  message  to  contacts  by  opening  the 
message->  Hold  and  touch  the  message  for  seconds ->  Touch Add  number  to  phone-> 
TouchCreate  new  contact ->Enter  the  name  and  related  information ->Touch  icon 
 to save(contacts only can be save in phone). 
 
34. How do I import contacts from the SIM card? 
You can follow below steps to import contacts. 
1) Touch “Contacts” app to open contact screen 
2) Touch menu key in the top right corner of screen, then a menu appears 
3) Touch “Import/Export” 
4) Choose the one you want to copy contacts from, and then touch iconin the 
top. 
5) Touch “ok” in the pop up window to finish the contacts import. 
 
v.   Ringtone & Sounds 
35. How do I change default ringtone and volume for incoming calls? 
Your  phone  uses  sounds  and  vibrations  to  notify you of news,  including  ringtones, 
notifications, alarms and navigation feedback. You can customize any of these sounds, as 
well as control their volumes. 
a. Change default ringtone for incoming calls 
1) Touch “Settings” icon from home screen or under main menu. 
2) Touch “Sound & notification”. 
3) Touch “Phone ringtone”, you will see a list of ringtones 
4) Touch a ringtone to select and hear it. 
5) Touch “OK” to confirm your final selection.  
						

							 
 
b. Change volume for incoming calls 
1) Touch “Settings” icon from home screen or under main menu. 
2) Touch “Sound & notification”.  
3) You will see a Volume Bar. Please drag to adjust the volume. 
 
 
 
36. How do I change ringtone to vibration? 
To activate Vibrate, press the volume key down until you feel the phone vibrate.  
To resume normal ringtone, press the volume key up. 
 
37. How do I change the ringtone for individual contacts?  
Please follow below steps to adjust ringtone for an individual caller.  
1) Touch and go that person’s contact card in the “Contacts” app 
2) Touch a contact 
3) Touch  Menu key in  the top right  corner  of  screen, then  a  list  of  options  will  
						

							appear. 
4) Touch “Set ringtone”, a list of ringtone will appear 
5) Touch a ringtone to select and hear it.d 
6) Touch “OK” to confirm your final selection. 
   
Note: you can only set individual ringtone for the contacts which are saved in Phone. 
 
38. How do I set an MP3 as ringtone? 
Please follow below steps to make MP3 as phone ringtone. 
1) Touch to open the “Music” app, you will see the music list 
2) Touch and hold for some time on the music that you want to set as ringtone. Then a 
list of options appears 
3) Touch “Use as ringtone.” Your ringtone will be changed. 
 
 
vi. Message 
39. How do I change the ringtone and volume of the alarm?