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Alcatel OneTouch Conquest FAQ

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Page 1

FAQ for CONQUEST™ 
i. Basic Setting 
1. How do I set up phone settings the first time I turn on the device? 
2. How do I change the language on the device? 
3. How do I find the IMEI number on this ALCATEL ONETOUCH device? 
4. What is a Google account? Why use a Google Account? 
5. How do I  check the phone  system  version,  Model  Name,  Android  version,  Baseboard 
version, & Kernel version? 
6. How do I change the font size of the phone? 
7. How do I take a screenshot? 
8. Where can I view the...

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v. Ringtone & Sounds 
35. How do I change my default ringtone and volume for incoming calls? 
36. How do I change ringtone to vibration? 
37. How do I change ringtone for individual contacts? 
38. How do I set an MP3 as a ringtone 
39. How do I change the ringtone and volume of the alarm? 
40. How do I set priority interruptions? 
 
vi. Message 
41. How do I add attachments in MMS? 
42. How do I forward a message to other contacts? 
43. How do I delete messages? 
44. How do I change the input method?...

Page 3

65. How do I read and reply email? 
66. How do I switch email accounts? 
 
xii. Browser 
67. How do I add a new page or quick switch in the browsing? 
68. How do I back up my phone number and contacts to my Google account? 
 
xiii. Back up & Reset 
69. How do I back up my data with the phone? 
70. How do I perform a factory reset on my phone? 
 
xiv. Troubleshooting 
71. How do I turn on USB debugging? 
72. What do I do when my phone displays this warning: “high temperature?” 
73. What can I do when a...

Page 4

i. Basic Setting 
1. How do I set up phone settings the first time I turn on the device? 
The first time you turn on the phone, you will see a welcome screen. You can start to set 
up your phone by touching the “Get started” icon and follow the instructions. 
A  series  of  screens  will  lead you through  the  setup process.  You also have the option to 
skip some steps during the process.  
 
2. How do I change the language on the device?  
Please  change  language of  your  phone  by  accessing  the...

Page 5

5. How  do I  check the phone  system  version,  Model  Name,  Android  version,  Baseboard 
version, & Kernel  version? You  can  check  the  information  by  accessing  into  menu -> 
“Settings” -> “About phone”. 
 
 
6. How do I change the font size of the phone?  
You can change the font size by accessing menu-> “Settings” -> “Display” -> “Font size” -> 
select a type you need. 
  
 
7. How do I take a screenshot? 
Users  can  now  share  whats on  their  screens  more  easily  by  taking...

Page 6

view  the  screenshot  by  tapping  on  the  thumbnail  in  the  notification  tray  or  by  visiting 
your Gallery application.  
  
  
 
8. Where can I view the screenshot?  
You  can  view  the  screenshot  by  tapping  on  the  thumbnail  in  the  notification  tray  or  by 
visiting your Gallery app. 
 
ii. Home screen 
9. How do I use the notification Bar? 
             Notifications report the arrival of new messages, calendar events, and alarms, as well as 
on-going events, like, when you have...

Page 7

8) Calendar  notification  and  email  to  all  attendees  with  an  embedded  quick  response 
to notify them something. 
10. How do I use quick settings? 
You  can  access quick  settings by dragging  the  Status  Bar  down  again  in  the  Notification 
Panel or drag the Status Bar down with two fingers. 
 
 
11. How do I turn off notifications from some applications?  
You can turn off notifications from some applications according to the following steps: 
1) Touch main menu icon  
2) Touch and hold...

Page 8

     
 
Or  you  can  touch  and  hold  a  notification  to  identify  the  application  that  created  it  and 
turn off notifications from that application if needed, as well as remove the application. 
 
12. What can I do to embellish the home screen?  
You  can  add  widgets,  applications,  shortcuts  into  the  home  screen  or  set  your  favorite 
wallpaper. 
13. How do I add new widgets or applications to the home screen? 
To add new applications to the home screen, please press the menu icon,...

Page 9

To add new widgets into home screen, please touch and long press on home screen in a 
spot that’s  not  occupied, touch “WIDGETS”, you  will  see  all  the widgets at  the  bottom. 
Touch and drag a widget to your desired screen. 
   
 
14. How do I delete widgets or applications from the home screen?  
Please press the application icon on home screen for about 2 seconds, the icon will then 
become bigger and a  “Remove” icon  will appear at  top  of home  screen. The application 
will be deleted from...

Page 10

  
    
 
17. How do I set the screen lock? 
In order  to protect  your personal  information,  you  can adjust  your phone’s  lock  settings 
by  pressing the  “Menu”  key  on  the home  screen -> “Settings” -> “Security” -> “Screen 
lock” ->Touch the type of lock you would like to use. 
After you set a lock, a lock screen displays whenever your screen is woken up, requesting 
pattern, PIN, or other specified key. 
Here is a sample for pattern lock setting. 
 
   
Take pattern for example.  
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