AL-KO ALKO Secure Instruction Manual

							AL-KO Secure Wheel Lock  
Instruction Manual
www.al-ko.co.uk 
						

							It is important that you register your wheel lock(s) as this provides \
the only secure way of identifying which particular keys and locks you have in your kit. If you have a twin axle caravan, you will need to purchase and register two locks.  The registration process works as follows: 
 -On the attached card you will find an exclusive security number. 
 -The most secure way to register your lock(s) is via our website   at http://secure.al-ko.co.uk/registerlock.html. Follow the   onscreen prompts and fill out the required information. This is   the fastest and most convenient process to register the lock(s). 
 -Alternatively, complete the registration form on pages 12 and   13 and return it to the freepost address provided. Once   we receive the completed form, your lock(s) will be registered   and you will be notified by email or letter of your registration   details. Please ensure the registration form is complete   and correct. This will enable us to process your registration as   quickly as possible. 
 -You will need to supply details relating to the caravan at the   time of filling out the registration form, whether online or via the   provided form. 
 -You will need to supply a password and the answers to three   security questions, which you should record and keep in a safe   place, in case you need to contact us regarding your lock(s) in   the future. 
 -Please ensure you keep the registration card safe and separate   from the locks. Take your registration card, password and   security details with you when travelling with your caravan in   case you need to contact us.
Important Customer Information
REGISTRATION CARD
AL-KO Kober Ltd. South Warwickshire Business Park,  Kineton Road, Southam, Warwickshire, CV47 OAL E-Mail: [email protected]  |  www.al-ko.co.uk
AL-KO Secure Wheel  
Lock Instruction Manual
12 
						

							3
The AL-KO Secure Lock, part of the secure family of locks from AL-KO Kober Ltd. This is an innovation and unique design that has been fully tested to Diamond Standard by Sold Secure.
United Kingdom Patent Number 0427489.0European Patent Number 1544064Plus any other Patents Pending.European Community Registered Design  Number 000273560-1
1.Locking Bolt x1
2.Locking Bolt Socket Key x1
3.Barrel Lock x1
4.  Barrel Lock Keys x2
6.
RegistrationCard x1
Wheel Lock
5.
Instruction  Manual x1
Your Kit Contains:
4
10. Rim Specific Insert x1
8. Wheel Spanner x1 
Note: Items 1-7 are stored in the lock components box.
11.Kneeling Mat x1
9.Bag x1
7. Black Weather Cover x 1  
						

							 -When jacking always secure the caravan against movement   (chock the wheels, couple to towing vehicle). 
 -Never leave Secure parts (key, adapter, registration card) in   the caravan. 
 -Always remove AL-KO Secure before moving the caravan. 
 -After any attempt at theft has been made on a locked AL-KO   Secure, the caravan must be inspected by an AL-KO Approved   Service Workshop. 
 -Always keep the key in a safe place. 
 -Keep the lock set and registration card separate from the key. 
 -The lock parts and key do not have a registration number,   therefore keep the registration card in a safe place. 
 -Caravans with twin axles have two locks, keep each lock set in a   separate place. The sets are not interchangeable!
Safety InformationAssembly
NOTE: The parts shown in the installation instructions are rim specific. That means the actual parts supplied can vary in shape and size.  This is dependant on the rim size and model.
Read the operating instructions and act in accordance with them. Keep the operating instructions for general use. Follow the safety instructions as well as the warning information.
Safety-related component only to be fitted by a specialist workshop. Field of application: Anti-theft device for caravans.
1
We recommend the use of a Side 
Lift Jack for easier fitting and  
  removal of AL-KO Secure. Lift the  
 caravan slightly to allow the  
 wheel to rotate freely. Align the  
 wheel so that the receiver can be 
 seen in the centre of  the rim    
 opening. Do not use the rim    
 opening in which the tyre valve 
 is fitted.
2
Unscrew the yellow Plastic Bung 
from the receiver and store in   
  the Lock Kit Box (when AL-KO  
 Secure is not in use, always screw  
 the Plastic Bung in place).
3
Insert the Locking Bolt (1) into 
the Rim Specific Insert (11).
56 
						

							Assembly
8
Insert Barrel Lock (3).
4
Insert the Locking Bolt  
Socket Key (2).
9
Push the key fully into the lock 
and turn to operate the lock 
 and then remove the key.
5
Line up the Locking Bolts and 
assembly with the receiver.
10
The AL-KO Secure is now fitted.
6 
HAND TIGHTEN the Locking 
Wheel Bolt using the Wheel  
 Spanner provided as shown (9),  
 or a Torque Wrench.
7
Remove the Locking Bolt 
Socket Key (2).
78 
						

							Q
Someone has tried to remove the AL-KO Secure 
and damaged the wheel whilst doing this. 
  What should I do? 
A
 If the wheel is damaged you will need to visit an AL-KO 
Approved Service Workshop. The wheel and axle must be  
  examined. You will find details of your nearest AL-KO  
 workshop on our website www.al-ko.co.uk or in your chassis  
 manual. Roadside assistance associations are not approved  
 service dealers.
Q
Someone has tried to steal my caravan. The AL-KO Secure 
has been so severely damaged that I can only  
		remove	it	with	difficulty.	Who	can	help	me? 
A
 Report the attempted theft to the police and your insurance 
company. Then contact your AL-KO Service Workshop or  
  phone the AL-KO Secure line for advice - 0870 757 6788.
Q
I	have	purchased	a	second	hand	caravan	with	 
AL-KO Secure. What do I have to do? 
A
 We recommend you purchase a new barrel lock.  
 Tel: 0870 757 6788.
Q
I	have	misplaced,	lost	or	having	problems	with	my	key(s)	
and	lock(s).	What	should	I	do?
A
 Please phone the following number: 0121 505 0400. You can 
contact us Monday to Friday between 9:00am and 5:00pm  
  GMT. Have your registration card, password and security  
 answers to hand. A fee will be charged if replacement  
 keys are required.
Q
I have lost my registration card.  
What do i have to do?
A
 Phone the following number: 0121 505 0400. You will receive 
a new registration card if you can prove to us that you are the  
  owner of the AL-KO Secure. You must give us your password  
 as well (A replacement fee will be charged).
Q
I have a tandem axle caravan. 
Which	lock	do	I	fit	first?
A
 Fit the front lock first by aligning the wheel so the receiver can 
be seen in the centre of the rim opening. Chock front wheel  
  and opposite wheel. Jack the caravan (AL-KO recommends  
 using the side lift jack) until the wheel is clear of the ground.  
 Fit the second lock by aligning the wheel as described above.
Troubleshooting - FAQS
910 
						

							Your Details
First name
Surname
House number
Address
Town
County
Postcode
Telephone	no.
Mobile no. (Not mandatory)
Email address
Make
Model 
Year of manufacture
Date	of	purchase
Is your caravan a twin axle?
Your Caravan Details
Al-Ko Secure Lock Registration Form
You can register your AL-KO Secure Wheel Lock either by completing the information in the boxes shown opposite, or alternatively by visiting our website at http://secure.al-ko.co.uk/registerlock.html
Please complete in capital letters
(All fields are mandatory except where stated.  Please ensure you complete ALL required answers  or your registration will fail).
1112    
						

							Other	safe	&	secure	products	from	AL-KO
We provide a wide range of accessories for your caravan, from hitch covers to breakaway cables; jockey wheels to jacks and stabilisers to hitch locks.
For all of these and more please visit our  online shop at www.al-ko.co.uk
AL-KO AKS Security Device  
to suit AKS 3004 and  AKS 1300 Stabilisers    AL-KO	ATC,	the	award	winning	anti-snaking	system	for	caravans     AL-KO	Side	Lift	Jack,	the	perfect	solution for lifting your caravan     AL-KO	Shock	Absorbers	provide	superior	levels	of	ride	comfort	 and road holding
Unique registration  code 1 (Found on the card in the instruction leaflet)
Unique registration  code 2 (If twin axle)
Full CRIS number (Please note this is the 17 alpha numeric number found on  registration/purchase documents or etched in windows of Caravan)
If your receiver does not have a silver sticker please leave receiver fi\
elds blank.
Receiver Tag 1  (Found on silver sticker covering the hole in the receiver - if your receivers have yellow bungs and no silver sticker please leave “Receiver Tag” fie\
lds blank)
Receiver Tag 2  (Found on silver sticker covering the hole in the receiver if twin axle\
 - if your receivers have yellow bungs and no silver sticker please leave “Receiver Tag”\
 fields blank)
Security Questions:
Password you wish to use
Mothers maiden name
Date of birth
Name of last school you attended
Your	AL-KO	Secure	Lock	Details
Would	you	like	to	receive	information on	other	AL-KO	products?           
Please	return	the	completed	form	to:		
AL-KO KOBER LTD. Freepost CV2551 South Warwickshire Business Park, Kineton Road,  Southam, Warwickshire, CV47 OAL
Once your locks are registered a confirmation number will be sent to you which you will need to keep safe as this is your registration number with us. If you confirm your email address above, the confirmation will be emailed to you automatically. Your email address will not be used to send you any other information if you answer no to the last question.
Yes           No
1314 
						

							QUALITY FOR LIFE 
AL-KO Kober Ltd. South Warwickshire Business Park,  
Kineton Road, Southam, Warwickshire, CV47 OAL
E-Mail: [email protected]
www.al-ko.co.uk
Iss No 08/12 Part No. 1555477