Aiphone ISSOFT Setting Manual

							IS SERIES
Commercial & Security IP Video Intercom system
IS-SOFT 
PC Master Station 
SETTING MANUAL
514426  A   0611YZ
Thank you for selecting Aiphone for your communication and security needs. Please read this manual and the separate 
“OPERATION MANUAL” carefully before setting and using this system.
* Be sure to read the “SETTING MANUAL” for the standard (IP) system or network direct system in advance.
IMPORTANT
Please read and understand the setting procedures before beginning the setup process.
Please note that images and illustrations depicted in this manual may differ from the actual ones.
GETTING STARTED
SETTING THE PC MASTER STATION 
						

							2
CONTENTS
INTRODUCTION .......................... 2
UNPACKING ................................ 2
GETTING STARTED ........................... 3
SYSTEM CONFIGURATION 
EXAMPLE .................................... 3
CONNECTIONS ........................... 4
INSTALLING THE IS-SOFT ......... 5
System requirements for PC ....... 5
Installing ........................................ 6
Uninstalling ................................... 6
Starting up the IS-SOFT ............... 6
SETTING THE PC MASTER STATION ... 7
OUTLINE OF SETTINGS ............ 7
MAKING THE SETTINGS ........... 8
Setting procedure ......................... 8
Setting list ..................................... 9
Adjusting volumes ...................... 10
Making network settings ............ 10
Making preference settings ........11
■ Settings on [Preference 1]  ................. 11
■ Settings on [Preference 2] ..................12
Setting speed dials ..................... 12
■ Searching for a station, zone or 
remote site from the SEARCH LIST ...13
Making transfer settings ............ 16
Making privacy setting ............... 17
Maintenance ................................ 17
INTRODUCTION
The IS system is a commercial and security video intercom system especially designed for applications in facilities such as offi ce 
buildings, factories, schools, hospitals, and prisons. This product is an application to be installed in a PC for using it as a master 
station in the IS system. The PC master station can be used almost as the same as other color monitor IP master stations adding 
some unique functions.
UNPACKING
After unpacking, check the following accessory is included.
DVD (IS-SOFT (this application), INSTALLATION MANUAL for IP stations, OPERATION MANUAL, SETTING MANUAL)
• 
Information sheets (license key, China RoHS)• 
Please keep these items in a safe place for future use.*  
						

							3
GETTING STARTED
SETTING THE PC MASTER STATION
SYSTEM CONFIGURATION EXAMPLE
A PC master station can be used in either a standard (IP) system or a network direct system.
A standard (IP) system consists of IP control unit(s), IP stations and local system(s).
* 
A network direct system consists of IP stations only. It includes no IP control unit, but needs at least one IP master station or IP door * 
station. A network direct system cannot consist of PC master stations only.
For details about the standard (IP) system or network direct system, refer to the respective “INSTALLATION MANUAL”, “SETTING 
MANUAL” and/or “OPERATION MANUAL”.
A system confi guration example
IS-IPC
IS-CCU
IS-RCU IS-RCU IS-SCU IS-SCU
Standard (IP) system
Local systemNetwork direct system
*  Up to 32 IP units (31 for PC master stations) can be connected to a 
system. IP master 
station
(IS-IPMV) IP master 
station
(IS-IPMV)
 IP master 
station
(IS-IPMV) PC master 
station 
(IS-SOFT) PC master 
station 
(IS-SOFT)
IP vandal-
resistant 
video door 
station
(IS-IPDV, 
IS-IPDVF) IP vandal-
resistant 
video door 
station
(IS-IPDV, 
IS-IPDVF)IP vandal-
resistant video 
door station
(IS-IPDV, 
IS-IPDVF) LAN (IP network)Site 1
Site 2
Site 32
Site 3
LAN (IP network)
Internet/WAN
GETTING STARTED 
						

							4
CONNECTIONS
Connect a PC on which you will install the IS-SOFT application to an IP network via a switch or hub. 
CAT5e/6
100m (330) RJ45RJ45
RJ45 RJ45
Pair4
Pair3
12345678 12345678
Pair2
Pair1
T568A
Pair4
Pair2Pair3
Pair1
T568B
Notes on CAT5e/6 cables
Do not bend the cables to an extent where the radius is less than 25 mm (1”).• Communication failure could result.
Do not remove the CAT5e/6 cable jacket more than necessary.
• 
Arrange the color code of the RJ45 connections in accordance with EIA/TIA-568A and 568B.• 
CAT5e/6 cable
25mm (1) or moreLess than 25mm (1) CAT5e/6 cable
Be sure to check the condition of cable connections with a LAN checker before connecting with a LAN cable.
• 
Do not pull or put excess strain on CAT5e/6 cables.• 
A CAT5e/6 cable is not included in this product.* PCTo IP network
Switch (Hub)
10BASE-T/
100BASE-TX 
						

							5
GETTING STARTED
SETTING THE PC MASTER STATION
INSTALLING THE IS-SOFT
Install the IS-SOFT on your PC from the DVD.
You may need to log on to your PC as the Administrator to install the IS-SOFT.
* 
System requirements for PC
Your PC must meet the following system requirements to use the IS-SOFT.
Also refer to the instruction manual supplied with your PC.
OSWindows XP Home/Professional (SP3) (32bit)
Windows Vista Ultimate/Home/Business/Enterprise (SP2) (32/64bit) 
Windows 7 Home Premium/Professional/Enterprise/Ultimate (32/64bit)
PC system requirements
Processor 2 GHz or higher
System memory 
(RAM)1 GB RAM or higher
Hard disk 10 MB or more (additional space is needed for recording)
Sound card 8 bit full duplex, Direct Sound compatible
Display800 x 600 or higher (x 1
*1)
1024 x 768 or higher (x 2
*1)
1920 x 1200 or higher (x 3
*1)
Run-time Microsoft (R).NET Framework 4.0 or later
Network 10BASE-T/100BASE-TX Ethernet
Protocol TCP/IPv4, UDP/IPv4, SIP, Others
Network bandwidth 320k to 8Mbps (per IP unit)
The application may not run, or may not operate correctly (such as freezes occurring) on a PC with specifi cations below the • 
necessary requirements.
Serious damage could be caused if an error occurs during door release.• 
We recommend using a PC and DVD drive that exceed the basic system requirements.• 
*1:  Shows the size of the PC master station window. If the display resolution of your PC does not meet the requirement, the Video 
x1, x2 and x3 buttons on the Main window of the PC master station are disabled.
  
						

							6
Installing
Insert the DVD into your PC.1 
Click English on the language selection screen.2 
Select IS-SOFT3   
PC Application, and then 
select “English” on the language selection screen of 
“InstallShield Wizard”.
NOTE:
If .NET Framework 4.0 is not already installed, the .NET 
Framework installation window is displayed. Follow the on-
screen instructions to install. (It may take a while to install.)
Start the installation by following the on-screen 4 instructions.
Read “License Agreement” carefully, and then select 
“I accept the terms in the license agreement”.
Read and/or follow the instructions, and then click 5 Next on each window.
If necessary, make the “Installation option” settings or * change the folder in which the IS-SOFT is to be installed.
Click “Install” to continue the installation.6 
Select the folder in which you want to save recorded fi les.
Refer to [Directory of recorded video and audio] 
* (→ P. 11) if you change the folder after the installation.
It is recommended to select a shared destination to save 
* recorded fi les if the PC is used by multiple users.
When the [InstallShield Wizard Completed] window 7 appears, click Finish to fi nish the installation.
After the installation has fi nished, restart the PC.* 
NOTES:
When starting up the application, if a security or virus check 
• 
warning is displayed, please allow the application to continue.
Depending on the OS of a PC, different screens may be displayed. 
• 
Follow the on-screen instructions to install.
Uninstalling
Select Control Panel 
 Add or Remove Programs, and then 
select PCMasterStation to remove it.
Starting up the IS-SOFT
Double-click the 1 PCMasterStation icon on the desktop.
If another location is specifi ed for installing the IS-SOFT * during installation, run PCmasterstation.exe from the 
location where it is installed.
 
The main window of the PC master station is displayed.
 
After the PC is restarted, the PC master station starts and 
an error display appears.
Click OK, and then make the settings for the PC 2 master station before using it.
When the settings have been done and the PC master * 
station starts normally, the color of the “  ” icon in 
the system tray changes from gray to blue.
NOTES:
You also need to make settings on the IP host unit in addition to 
• 
the settings on the PC master station.
The IP address of the IP host unit can be searched for by using 
• 
IS_IPSEARCH.exe (in the DVD). 
IS_IPSEARCH.exe does not 
function when the PC master station is running on the PC. Close 
the PC master station before using 
IS_IPSEARCH.exe.
DVD 
						

							7
GETTING STARTED
SETTING THE PC MASTER STATION
SETTING THE PC MASTER STATION
OUTLINE OF SETTINGS
After installation of the IS-SOFT on the PC has fi nished, make the settings for the PC master station before using it.
Make the settings by following the steps below.
PRECAUTIONS:
Be sure to make the settings before using the PC master station. If the settings have not been made, you cannot use the PC master station. 
• 
Make the settings correctly. If the settings are not made correctly, the PC master station will not function as you planned.• 
To use a PC master station, it must be registered at • [IP unit registration] on the IP host unit in advance.
The specifi ed license key is needed for the settings. (Keep the provided license key sheet in a safe place.)
• 
Be sure to follow the steps below in that order. If you fail to do so, the settings will not be made correctly.• 
Step 1Install the IS-SOFT on the PC.
Step 2Start up the PC master station.
Step 3Make the network settings (→ P. 10)
Step 4Register the PC master station at [IP unit registration] of the 
system settings on the IP host unit.
Step 5Confi rm the network settings. 
						

							8
MAKING THE SETTINGS
The following describes the settings that can be made on the PC master station windows. First of all, start up the PC master station. 
Setting procedure
First open either window from the Main window, and then make the settings displayed on the window. 
Furthermore, the Setting window has eight setting pages. They can be opened by clicking the respective tabs.
* 
The notation in <  > is used for operational descriptions in this manual.* 
NOTE:
If you receive a call while making settings or setting changes on the Setting window, the Setting window closes automatically without saving the set 
contents.
Click Main window
Setting window
Setting page switching tabs
Click a tab to open the 
corresponding setting page.
CANCEL button 
Cancels the set contents on the window that is currently open, 
and closes the Setting window.SAVE button 
Saves the set contents on the window.• 
Restarts the PC master station depending • on the set contents.Close button
Closes the Setting window. Opens the [Privacy] 
setting page. 
(→ P. 17)Opens the [Transfer] 
setting page. (→ P. 16) 
						

							9
GETTING STARTED
SETTING THE PC MASTER STATION
Setting list
NOTES:
The following list is a brief overview of the setting items available in the settings on the Setting window. The descriptions, and the style and 
• 
order of descriptions do not necessarily equate with the actual displays.
Make a note of the setting results you have made, and keep it in a safe place not to lose it.• 
Settings on the Setting window
Tab Title Item Setting range Default
Preference 1 Event Action Maximize Application ON (Checked)/OFF (Not checked) OFF
Balloon Notifi cation ON (Checked)/OFF (Not checked) ON
Call Tone ON (Checked)/OFF (Not checked) ON
Recording
Directory of recorded video and audio(Designate the directory in which recorded fi les are stored.) -
Max Recording Space 0.00 to 500.00 GB 1.00 GB
Picture Recording Mode Snapshot/Video Snapshot
Auto Recording ON/OFF ON
Audio Recording *
1ON/OFF OFF
Preference 2 Display Display language English/French/Spanish/Dutch/Italian/German/Japanese English
Un-answered call display ON/OFF OFF
List order ABC/123 123
Call tone Door call: Normal 1/2/3/4/5/6 1
Door call: Priority 1/2/3/4/5/6 2
Door call: Urgent 1/2/3/4/5/6 3
Room sub call: Normal 1/2/3/4/5/6 4
Room sub call: Priority 1/2/3/4/5/6 5
Room sub call: Urgent 1/2/3/4/5/6 6
Communication Communication method HF/PTT HF
Speed dial 1 Speed dial Speed dial 1 to 12
(Register a station, zone or remote site to each speed dial.)-
Speed dial 2 Speed dial Speed dial 13 to 24
(Register a station, zone or remote site to each speed dial.)-
Transfer 
SettingCall transfer Transfer ON/OFF OFF
Transfer destination *
2(Select a master station or remote site.) -
Transfer delay *20 to 60 Seconds 0
Schedule transfer Transfer ON/OFF OFF
Scheduled destination *
3(Select a master station or remote site.) -
Telephone transfer
(North America  only)Transfer ON/OFF OFF
Schedule tel transfer(North America  only)Transfer ON/OFF OFF
Privacy Privacy Privacy mode Privacy 1/Privacy 2/OFF OFF
Privacy-2 call tone *
41/2/3/4/5/6 4
Network IP version - IPv4 IPv4
Host unit IP Address 0 - 255 (for each fi eld) -
Connection Port 1024 to 65535 5060
Connection Password Up to 16 alphanumeric characters -
Multicast address (Acquire from the IP host unit automatically.) -
Network Interface 
Card: NIC- (Select from the list.) -
PC Application IP Address (Depends on the PC.) -
MAC address (Depends on the PC.) -
Unit name Up to 24 alphanumeric characters -
Connection Port (Depends on the PC.) -
Audio Port (Acquire from the IP host unit automatically.) -
Video Port (Acquire from the IP host unit automatically.) -
License key - (*
5)-
Maintenance Device Microphone (transmit) - -
Speaker (receive) - -
Tone - -
Initialization - - -
*1: Available when [Video] is selected at [Picture Recording Mode].
*2: Available when [Call transfer ON/OFF] is set to ON.
*3: Available when [Schedule transfer ON/OFF] is set to ON.*4: Available when [Privacy 2] is selected.
*5: Use the unique license key written on the attached sheet. 
						

							10
Adjusting volumes
NOTES ON VOLUME ADJUSTMENT
When talking, if you cannot hear audio from the target door station 
• or master station even after turning up the speaker volume, try 
turning down the microphone volume gradually. (The PC master 
station uses a hands-free system. If the microphone volume is too 
high, the talking might not switch to the receivers side.)
The microphone and speaker volume settings are synchronized 
• with the PC’s settings. However, the tone volume setting is not 
synchronized with the PC’s setting. The tone volume output level 
depends on the PC’s setting even if the source volume of tone is 
adjusted on the PC master station.
Depending on the PCs environment, the sound quality may be bad 
• or communication may not be possible.
 CAUTION
Do not adjust the volume with your ear close to the speaker. A sudden 
increase in volume could damage your eardrum.
Adjusting method
Adjust volumes on the Volume control window as shown below.
 
The Volume control window appears.
Microphone (transmit) volume
1 
Adjust the microphone volume.
Drag the slider right to increase or left to decrease 
* the volume.
Tone volume
2 
Adjust the tone volume.
Speaker (receive) volume
3 
Adjust the speaker volume.
Close button
4 
Click this to close the Volume control window (when the 
adjustments have fi nished).
*1: The volume level of talking sound is shown here.
NOTES:
Adjust the volume on the PC itself if necessary.
• When a sound volume is set on mute on the PC, the corresponding • sound will not be output regardless of the adjustment on the PC 
master station.
Making network settings
Acquire the IP address, Connection Port and Connection 
Password of the IP host unit in advance. You also need the 
license key written on the provided sheet for these settings.
Click the Setting window button on the main window.1 
 
The Setting window appears.
Select the [Network] tab on the Setting window.2 
Make the settings on this window.3 
Host unit: 
Enter the data for the IP host unit in this system.
[IP Address]: 
Enter the IP address of the IP host unit.
[Connection Port]: 
Enter the connection port of the IP host unit.
[Connection Password]: 
Enter the connection password of the IP host unit.
[Multicast address]: 
(Unmodifi able)
This is the multicast address used when paging is * 
triggered by the PC master station. Acquire the multicast 
address from the IP host unit after registering the PC 
master station at [IP unit registration] of the system 
settings on the IP host unit and then updating the system
.
[Network Interface Card: NIC]: 
Select the optional NIC (Network Interface Card) being used.If two or more network interface cards are used on the * PC, the PC master station may not operate normally. In 
that case, use only one network interface card.
PC Application: 
[IP Address]:
Displays the IP address of the PC. This cannot be 
modifi ed on the PC master station.
[MAC address]:
(Unmodifi able: Your PC’s MAC address is automatically 
displayed.)
[Unit name]:
Enter a name for this unit. 
This name is used for searching for this unit in the 
* network. If not named, this unit is recognized only by 
the unit (station) type and MAC address.
[Connection Port]:
Displays the communication port number for the PC 
used for the PC masrer station.
[Audio Port]/[Video Port]:
Displays the audio and video port numbers set on the IP 
host unit as to be used on this unit. Acquire these port 
numbers from the IP host unit.
[License key]: 
Enter the license key of your IS-SOFT. (See the provided 
sheet.)
(Continued on next page)
Click.Click.
*1
4
1
2
3
Main windowMain 
window