AGFA AS 1300 Pro User Manual

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Scanning Tips 
Reducing the File Size of An Images:   
z  Change the scan mode. Color mode collects the most amount of information 
and therefore requires more memory than grayscale or black and white. 
z   Reduce the resolution. 
z   Reduce the scan area. 
Determining the Correct Amount of Resolution:       
z   More is not always best: Determine what your final application will be 
BEFORE you scan. In many cases a high resolution image will do nothing 
more but dramatically increase the file size, take up more disk space, and 
slow down the process. 
z   Internet Applications: For e-mailing color photos or pasting images on Web 
sites, a resolution of 100 dpi is the best choice. This is because the actual 
viewable resolution of the average monitor is 72 dpi. Additionally, download 
times are dramatically reduced. 
z   Printing to Ink Jet Printers: Check your printer documentation for 
recommended printer resolution settings. We recommend ranges between 
75-300 dpi in general. Only use a higher scanning resolution (300 dpi and 
above) for smaller images when detail must be captured in a small area 
because it will be enlarged later. 
z   Laser and Commercial Printers: When printing an image to a laser printer or 
commercial printing press, it is important to understand the process in terms 
of line screen (a.k.a., LPI). Line screens are the number of screen lines per 
inch when an image is half toned. Half toning is the process of breaking the 
image down into a series of dots to reproduce continuous-tone art when 
printing on a press. A general rule when printing in one of these two manners 
is to scan one and a half to two-times the amount of the line screen. Laser 
printers that have resolution ranges of 300 and 600 dpi will have line screens 
between 50 and 100. Typical commercial printing is done at an average line 
screen of about 150. Therefore, an optimal scanning resolution would be 200 
or 300 dpi. 
 
Scanning documents with  the protective cover  
Documents can be scanned using the protective cover, this avoids paper jams 
and protects the document from damage, scratches or creases. You can also insert 
smaller documents into the protective cover, for instance passport photos.  
						

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1.  Open the protective cover and insert the document text side up and the top of  the page up to the black line on the protective cover. 
 
2.  Insert the protective cover into the document feeder with the writing side down  and the black stripe first.  
						

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Status Indicator 
The green LED indicator (located between the Scan and Custom buttons) 
indicates the status of the scanner, as described below: 
 
Light Status
On  The scanner is connected with the computer, ready to scan images.
Flashing  The scanner is busy scanning. 
Off  The scanner is off, either because of disconnection with the  computer, or because the computer being turned off. 
Scanner Connection 
The first step to take when troubleshooting connection problems with your 
scanner is to check all physical connections.  The DigiScan icon 
, located on the 
Windows system tray, indicates if the scanner software is properly launched and the 
scanner and computer are communicating with each other. 
 
AppearanceStatus
  The DigiScan program has been successfully launched and the 
scanner is connected with the computer, ready to scan mages. 
 
The scanner is not connected with the computer. 
No Display  You have chosen to terminate the DigiScan program, no matter 
the scanner is connected or disconnected with the computer. 
If the Windows system starts and detects the scanner unconnected, the following 
message will appear to remind you (The scanner illustration(s) may appear different 
than from the actual scanner itself.):  
						

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If you prefer not to see this reminder message again, you may: 
„   Check the box of “Do not show this message again” within this message 
window, and then click “OK” button. 
„   Click on the DigiScan icon 
 located on the Windows system tray.  
Uncheck “Enable Warning” from the menu that pops up. Click the “No” button 
in the message box that appears. 
If you prefer to see this reminder message again, you may: 
„   Uncheck the box of “Do not show this message again ” within this message 
window, and then click “OK” button. 
„   Click on the DigiScan icon
 located on the Windows system tray. Check 
“Enable Warning” from the menu that pops up. Click the “Yes” button in the 
message box that appears.  
						

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Maintenance 
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Calibrate the scanner if colors appear in areas that should be white, or colors of 
the scanned image and the original vary a lot. This allows you to adjust and 
compensate for variations that can occur in the optical component over time by its 
nature.  
The following describes how to calibrate the scanner: 
1.  Insert the special calibration sheet face down into the page feed slot of the scanner. 
 
 
 
Attention  Please insert the special calibration sheet included with the scanner.  
Alternatively you may also use any plain white sheet of paper sized 
in A4 (210 by 297 mm) instead; however, the calibration effect may 
be less good than the special calibration sheet. 
2.  Click on the DigiScan icon  located on the Windows system tray.   
3.  Click “Calibrate” from the menu that pops up. 
4.  The scanner pulls the calibration sheet through the scanner, which completes  this scanner calibration. 
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When you use this scanner for the very first time after installation, you are 
suggested to clean the scanner before use. 
If unusual dots or lines are found in your scanned image, it is very likely that dust 
particles or other foreign objects have been brought inside the scanner.  You may 
clean the scanner to rectify the problem. 
Incorrect Paper Direction Correct Paper Direction  
						

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The following describes how to clean the scanner: 
1.  Insert the special cleaning paper into the page feed slot of the scanner. 
 
 
Caution  •
  Do use the cleaning paper included in our package box.  
Remember to replace the cleaning paper in a safe and 
clean place when you finish using it.  
•   Do not use anything other than our cleaning paper to clean 
your scanner.  Using other sheet will influence the scan 
quality or even lead to scanner malfunction. 
2.  Click on the DigiScan icon  located on the Windows system tray. 
3.  Click “Clean” from the menu that pops up. 
4.  The scanner pulls the cleaning paper through the scanner, which completes  this scanner cleaning. 
Usage & Maintenance Tips 
 
Caution  To keep your scanner working smoothly, take a moment to review 
the following usage & maintenance tips. 
„   Do not insert any document into the scanner with small objects such as 
paper clips, pins, staples or any other fasteners attached. 
„   Do not insert damp, curled or wrinkled documents into the scanner for 
scanning. These documents can cause paper jams and possibly damage the 
unit. 
„   Your scanner operates best in temperatures between 10 ° C and 40 ° C (50 ° F 
to 104 ° F).  
						

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Storage of the Scanner 
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1.  Open the bottom plate of the base stand.  Place the USB cable inside the base 
stand and then close the bottom plate. 
 
2.  Place the base stand on the desk. 
3.  Place the scanner onto the base stand, with the USB port facing up. 
 
 
 
Caution Do place the base stand and the scanner on STABLE 
surfaces to prevent them from falling. 
. 
 
 
  
						

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Appendix A: Troubleshooting 
Scanning Problems 
Most problems are easily solved, and some of the most common questions and 
their recommended solutions are listed below.  
 
Symptom:  After following the installation instructions, my computer cannot  find the scanner. 
Cause 1:  Your software may have not been successfully installed. 
Solution  1:  Please insert the CD-ROM and reinstall the scanner software. Follow the 
on-screen instructions carefully when installing the software. 
 
Cause 2:  Some aspect of your computer system does not support USB. 
Solution  2: Download and execute the file USBREADY.EXE at 
http://www.usb.org/home to determine the level of your computer’s 
USB support. 
 
Cause 3:  USB is not enabled in your BIOS settings. 
Solution 3:  Enable the USB controller in your BIOS settings. This is typically done  by pressing a key
5 (usually ,  or ) during startup. In the 
BIOS Settings screen that appears, find the option for USB and enable 
it. Exit and Save the changes you made. Your computer is rebooted 
automatically.  Please consult your computer vendor before attempting 
to do this change. 
 
Cause 4:  The USB controller was improperly installed on your computer. 
Solution 4:  To reinstall the USB controller, click on the Start button, choose Settings  and select Control Panel. In the window that opens, double-click on the 
Add New Hardware icon. Carefully follow the instructions that appear on 
your screen. 
 
Symptom:  The scanned image looks grainy on the screen. 
Cause:  Your video mode is not set to show more than 256 colors. 
Solution:  We recommend that you set your video mode to 16 bits per pixel (65536  colors) or higher.  Please consult your video card, computer or Windows 
documentation to change the video mode. 
 
Symptom:  The scanner scans very slowly. 
Cause 1:  You are running other applications in the background. 
Solution1:  Close all the other applications that are running in the background. 
                                                 5 Please consult your computer manual on how to modify your BIOS/CMOS settings.  
						

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Cause 2:  You are scanning at a high resolution (DPI). 
Solution 2:  Reduce the resolution.  
 
Symptom:  The scanned document comes out as strange characters on the  screen after the OCR process is completed. 
Cause 1:  Text page was scanned upside down. 
Solution 1:  Reverse the page and scan again. 
 
Cause 2:  The OCR software is limited to certain types of documents, fonts and 
formats. You might be trying to scan a form, spread sheet, a hand 
written letter or a document with color text or color page. 
Solution 2:  Scan a clean document that contains, preferably, one column and has  black text on a white page. 
 
Symptom:  The scanner is not in the list of supported scanners in other 
commercial software. 
Solution:  Select TWAIN as the scanner. 
 
Symptom:  Unable to scan from other software other than the one that came 
with the scanner. 
Solution:  Enter the Scanner Setup within the program, Select TWAIN and you will  see your scanner listed. 
 
Symptom:  Unable to save to a floppy diskette. 
Cause 1:  The floppy disk might be writing protected. 
Solution 1:  Move the write protection tab, located in the back of the diskette, to the  closed position. 
 
Cause 2:  Your disk might not be formatted. 
Solution 2:  Format the diskette. 
 
Cause 3:  There is not enough space available in the disk to save the document. 
Solution 3:  Delete any files that you do not need from the floppy disk. 
 
Cause 4:  You might be scanning your document at a high resolution.  Documents  scanned using higher resolution modes will take a considerable amount 
of disk space. 
Solution 4:  Reduce the resolution.  
 
Symptom:  The image looks good in the software that came with the scanner  but it does not look good when I export the image to another 
program. 
Cause:  Different imaging programs use different Monitor Gamma settings.  
						

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Solution:  Change the Monitor Gamma settings in either of the programs so that  they match.  Please consult the help files for each program to find out 
how to adjust the Monitor Gamma. 
 
Symptom:  The image looks good in the screen but is very dark when printed. 
Cause1:  The Monitor Gamma Settings or the scanner brightness settings are not  set properly. 
Solution 1:  1)  Change the Monitor Gamma to a value between 1.0 and 1.5.   Please consult your help file for information on how to adjust the 
Monitor Gamma. 
2)  Adjust the brightness control in the TWAIN window before scanning. 
 
Cause2:  The printer brightness setting is not set properly. 
Solution 2:  Adjust the brightness in the printer.  Some printers allow you to change  the brightness settings.  Please consult your printer documentation. 
 
Symptom:  The scanned image takes too long to be sent with an email  message. 
Cause1:  The image was scanned at a high resolution or is physically large. 
Solution1:  Scan at a lower resolution (DPI). 
 
Cause 2:  The Internet might be congested. 
Solution 2:  Try sending the message at a later time. 
 
Symptom:  The image that I sent through email looks good in my computer but 
it looks dark in the recipient computer. 
Solution:  The Monitor gamma settings should be approximately the same in your 
and the recipient computer. 
 
Symptom:  A. -Disk is full- error is displayed when I click on the scan button. 
Cause:  Your computer is running low in  resources. Your computer hard disk 
drive does not have enough space to process the image. This may be 
because you are scanning at too high of a resolution. 
Solution:  Obtain a larger hard disk or rescan at a lower resolution. 
 
Symptom:  A -Disk I/O error- message is displayed. 
Cause 1:  This error is caused if the hard disk drive does not have enough space  available to process the image. 
Solution 1:  Make some space available in the hard disk drive by deleting any  programs or files that you do not need. 
 
Cause 2:  Your hard disk drive might be heavily fragmented or it might contain  some bad sectors.