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ADT Security Services Vista 10 Manual

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    ADEMCO VISTA-10P 
    ADEMCO VISTA-10PSIA 
    Security Systems 
       
       
    User Guide 
     
     
     
     
     
     
     
     
     
     
     
     
     
    K0736V3  10/04   Rev. B 
    						
    							 
    – 2 – 
     
     
     
     
    IMPORTANT!  
    PROPER INTRUSION PROTECTION 
    For proper intrusion coverage, sensors should be located at every possible point of entry to a 
    home or commercial premises. This would include any skylights that may be present, and the 
    upper windows in a multi-level building. 
    In addition, we recommend that radio backup be used in a security system so that alarm signals 
    can still be sent to the Central Monitoring Station in the event that the telephone lines are out of 
    order (alarm signals are normally sent over the phone lines).  
    EARLY WARNING FIRE DETECTION 
    Early warning fire detection is important in a home. Smoke and heat detectors have played a key 
    role in reducing fire deaths in the United States. With regard to the number and placement of 
    smoke/heat detectors, we subscribe to the recommendations contained in the National Fire 
    Protection Associations National Fire Alarm Code (NFPA 72). These recommendations can be 
    found on page 43 of this manual.   
     
    SYSTEM COMPATIBILITY NOTICE 
    Your Honeywell security system is designed for use with devices manufactured or approved by 
    Honeywell for use with your security system.  Your Honeywell security system is not designed for 
    use with any device that may be attached to your security systems keypad or other 
    communicating bus if Honeywell has not approved such device for use with your security system.  
    Use of any such unauthorized device may cause damage or compromise the performance of 
    your security system and affect the validity of your Honeywell limited warranty.  When you 
    purchase devices that have been manufactured or approved by Honeywell, you acquire the 
    assurance that these devices have been thoroughly tested to ensure optimum performance when 
    used with your Honeywell security system.   
     
     
    About This Manual 
    This manual is a step-by-step guide that will acquaint you with the systems features and benefits. 
    It defines the components and their functions, describes their operation, and provides clear step-
    by-step instructions for normal and emergency procedures.  Keep this manual in a convenient 
    place so that you can refer to it as necessary. 
      
    						
    							 
    – 3 – 
     
     
    Table of Contents 
     
    System Overview .................................................................................................................... 5 
    Introduction .......................................................................................................................... 5 
    System Basics ....................................................................................................................... 5 
    Using the Voice Message Center ......................................................................................... 7 
    About The Keypads ................................................................................................................ 8 
    General Information .............................................................................................................8 
    Functions of the Keypads ................................................................................................... 10 
    Entry/Exit Delays ................................................................................................................. 12 
    Exit Delay............................................................................................................................ 12 
    Entry Delay ......................................................................................................................... 12 
    Exit Alarms ......................................................................................................................... 13 
    Checking For Open Zones .................................................................................................. 14 
    Using the [∗] Key ................................................................................................................ 14 
    Arming the System ............................................................................................................... 15 
    Stay Mode: Arms Perimeter Only, Entry Delay On ......................................................... 15 
    Night-Stay Mode: Arms Perimeter Only, Plus Selected Zones ....................................... 15 
    Instant Mode: Arms Perimeter Only, Entry Delay Off .................................................... 15 
    Away Mode: Arms Entire System, Entry Delay On ......................................................... 15 
    Maximum Mode: Arms Entire System, Entry Delay Off ................................................. 15 
    Arming Commands ............................................................................................................. 16 
    Single Button Arming ........................................................................................................ 17 
    Step Arming Feature .......................................................................................................... 17 
    Using the Keyswitch ............................................................................................................18 
    Using the Keyswitch........................................................................................................... 18 
    Disarming and Silencing Alarms ..................................................................................... 19 
    Using the [OFF] key ........................................................................................................... 19 
    Bypassing Protection Zones .............................................................................................. 20 
    Using the BYPASS Key ...................................................................................................... 20 
    Quick Bypass ...................................................................................................................... 21 
    Chime Mode ........................................................................................................................... 22 
    Date and Time ....................................................................................................................... 23 
    Viewing the Current Date and Time ................................................................................. 23 
    Setting the Date and Time ................................................................................................. 23  
    						
    							 
    – 4 – 
    Table of Contents 
     
    Panic Keys .............................................................................................................................. 24 
    Using Panic Keys ................................................................................................................ 24 
    Macro Key Programming & Usage ................................................................................... 25 
    About Macro Keys...............................................................................................................25 
    Example of Macro Programming ....................................................................................... 26 
    Using a Programmed Macro Key ....................................................................................... 26 
    Using Device Commands .................................................................................................... 27 
    About Device Commands ................................................................................................... 27 
    Paging Feature ..................................................................................................................... 28 
    About Automatic Paging .................................................................................................... 28 
    Manual Paging .................................................................................................................... 29 
    Latch Key Paging ...............................................................................................................29 
    Security Codes & Authority Levels.................................................................................. 30 
    About Security Codes ......................................................................................................... 30 
    Authority Level Definitions ............................................................................................... 30 
    How to Assign User Codes and Attributes........................................................................ 31 
    Scheduling ............................................................................................................................. 32 
    About Scheduling ................................................................................................................ 32 
    Creating Schedules .............................................................................................................32 
    Event Logging Procedures................................................................................................. 34 
    About Event Logging .......................................................................................................... 34 
    Viewing the Event Log ....................................................................................................... 34 
    Table of Event Log Codes ................................................................................................... 35 
    Testing the System (To Be Conducted Weekly) ............................................................ 36 
    About Testing the System .................................................................................................. 36 
    Trouble Conditions .............................................................................................................. 37 
    Maintaining Your System................................................................................................... 40 
    Fire Alarm System (If Installed) ....................................................................................... 41 
    Quick Guide to Basic System Functions ........................................................................ 45 
    Summary of Audible/Visual Notifications...................................................................... 46 
    Regulatory Statements and Warnings ............................................................................ 48 
    Charts of Your System’s Features .................................................................................... 49 
      
    						
    							 
    – 5 – 
    System Overview 
     
    Introduction 
    Congratulations on your ownership of a Honeywell Security System. Youve made a wise 
    decision in choosing it, for it represents the latest in security protection technology today. 
    This system provides: 
     •  Three forms of protection: burglary, fire* and emergency 
     •  At least one keypad which provides control of system and displays system status 
     •  Various sensors for perimeter and interior burglary protection 
     •  Smoke or combustion detectors* designed to provide early warning in case of fire. 
    Your system may also have been programmed to automatically send alarm or status 
    messages over the phone lines to a Central Monitoring Station. 
    * Commercial installations and some residential systems may not include fire 
    protection – check with your installer. 
     
    NOTE: The features and procedures described in this manual apply to the ADEMCO 
    VISTA-10P and ADEMCO VISTA-10PSIA. Differences are noted where applicable.
      
    System Basics 
    Burglary Protection 
     •  Several modes of burglary protection: Stay, Night-Stay, Away, Instant, Maximum. 
        STAY: arms perimeter zones only and entry delay is on 
        INSTANT: same as STAY, except entry delay is off 
        NIGHT-STAY: arms perimeter zones and selected interior zones; entry delay on 
        AWAY: arms perimeter and all interior zones, entry delay is on 
        MAXIMUM: same as AWAY, except entry delay is off 
     •  You can BYPASS selected zones while leaving the rest of the system armed.  
     •  CHIME mode alerts you to the opening of protected doors and windows while the 
    system is disarmed. 
     
    Fire Protection  
     •  Fire protection is always active (if installed) and an alarm sounds if a fire 
    condition is detected  
     •  If necessary, you can manually initiate a fire alarm using the keypad (if 
    programmed).  
     •  Refer to the Fire Alarm System section for information regarding fire protection, 
    smoke detectors and planning emergency exit routes. 
     
    Security Codes 
     •  You were assigned a 4-digit security code during system installation.  
     •  Use your security code when arming and disarming the system, and when 
    performing other system functions.  
     •  Other users can be assigned different security codes, each with different 
    authority levels, which define the system functions a particular user can perform.   
    						
    							 
    – 6 – 
    System Overview (Continued) 
     
    Zones  
     •  The system sensing devices have been assigned to various “zones,” which are 
    specific areas of protection (e.g., front door, kitchen window, etc.).  
     •  Zone numbers are displayed at the keypad when an alarm or trouble condition 
    occurs on a sensor. 
     
    Arming, Step-Arming and Disarming Burglary Protection 
     •  The system must be armed before the burglary protection can sense intrusions. 
     •  To arm your system, enter your user code followed by the desired arming key. 
     •  If programmed, the [#] key can be pressed instead of entering the security code 
    when arming the system. 
     •  You can also use the step-arming key, if programmed, to arm the system, which 
    lets you use a function key to arm the system in one of three modes by simply 
    pressing the key repeatedly. 
     •  To disarm the system, enter your user code then press the [OFF] key. 
     
    Alarms 
     •  When an alarm occurs, both the keypad and external sounders will sound, and 
    the keypad will display the zone(s) causing the alarm.  
     •  If your system is connected to a Central Monitoring Station, an alarm message 
    will also be sent.  
     •  To stop the alarm sounding, simply disarm the system. 
     
    Memory of Alarm  
     •  When an alarm condition occurs, the keypad displays the number(s) of the 
    zone(s) that caused the problem, and displays the type of alarm (e.g., “fire”).  
     •  The message remains displayed even after disarming the system, but can be 
    cleared with another “off” sequence. 
     
    Phone Access 
     •  If included, a phone module permits you to access the system via a touch-tone 
    phone, either on-premises or by calling-in when away.  
     •  You can receive synthesized voice messages over the telephone regarding the 
    status of the security system. 
     •  You can arm and disarm the system and perform most function commands 
    remotely via the telephone, with voice confirmation provided after each command 
    entry. 
     •  Complete information regarding the use of this feature is provided in a separate 
    manual entitled “Phone Access Users Guide” that is supplied with the voice 
    module. 
      
    						
    							 
    – 7 – 
    System Overview (Continued) 
      
    Paging Feature 
     •  If programmed, the system can automatically send certain system condition 
    messages to a pager.  
     •  The display consists of code numbers that indicate the type of condition that has 
    occurred.  
     
    Function Keys 
     •  The  “A”, “B”, “C”, and “D” keys on the keypad can be programmed to perform 
    various functions. 
     •  Functions include: activate a Panic alarm; arm the system; provide step arming; 
    switch lights on/off; send a message to a pager; display Time/Date; start a Macro  
     
    Scheduling 
     •  Your system can be programmed to automatically perform certain functions (e.g., 
    arm the system) at a predetermined time each day. 
     
    Using the Voice Message Center (if Voice Keypad is installed)  
    The Voice Keypads feature a voice message center 
    that lets you record and playback one message. 
    •  The message can be up to 2.5-minutes long 
    • The message remains in the keypad’s memory 
    until a new message is recorded.   
    •  The volume control of the message is adjustable.
    • Refer to the procedures below when using the 
    Message Center functions.
     
    1OFF4MAX7INSTANTREADY
    2AWAY5TEST8CODE03
    STAY6BYPASS9CHIME#
    ARMED
    READY
    6160V-00-005-V0
    MESSAGE
    MICRECORD
    VOLUME
    PLAY
    STATUS
    VOICE
    FUNCTION
    VOLUME
    KEY
    VOICE
    KEY
    STATUS
    KEYFUNCTION
    KEYDOWN
    VOLUME PLAY KEY
    AND
    UP VOLUME RECORD
    KEY SPEAKER
    LCD
    DISPLAY
    MICROPHONE
    LEDs
     
    Message Center Functions 
    To…  Press these keys…  Notes… 
    record a 
    message [#] FUNCTION + [0] VOICE + [1] RECORD The red MESSAGE LED lights. 
    Message remains in memory 
    until a new message is recorded. 
    end 
    recording [1] RECORD The red MESSAGE LED flashes, 
    indicating message waiting. 
    play a 
    message [#] FUNCTION + [0] VOICE + [3] PLAY The recorded message plays and 
    the red MESSAGE LED turns off. 
    adjust the 
    volume [#] FUNCTION + [0] VOICE + [2] VOLUME keys,
    then press volume key [3] ↑ (up) or [6] ↓ (down) Adjusting message volume also 
    adjusts status volume. Volume 
    cannot be adjusted while playing.
      
    						
    							 
    – 8 – 
    About The Keypads 
     
    General Information 
    Your keypads allow you to control all system functions. The keypads feature the 
    following: 
    • A telephone style (digital) keypad 
    • Liquid Crystal Display (LCD) which shows the nature and location of all 
    occurrences 
    • Built-in sounder which will sound during alarms and troubles. The sounder also 
    beeps during certain system functions and when depressing any of the keys (to 
    acknowledge the key press). 
    • Backlighting of the LCD display windows. Backlighting turns on when any key is 
    pressed, and when opening an entry/exit door while the system is armed. This 
    feature is helpful when a keypad is located in a dimly lit area. 
     
    IMPORTANT: If the keypad beeps rapidly upon entering the  premises, it indicates 
    that an alarm has occurred during your absence and an intruder may still be on the 
    premises. LEAVE IMMEDIATELY and CONTACT THE POLICE from a nearby safe 
    location.  
     
    Your keypads are functionally the same, but may have different types of displays, 
    depending on the type installed with your system. To access the keys on the keypad, 
    simply open the swing-down door. 
    Alpha Display  2-line alpha display keypads feature a 2-line, 32-character 
    alphanumeric LCD which can display system messages in 
    friendly English. These keypads can also be programmed with 
    custom zone descriptors.  
     
    Fixed-Word Display  Fixed-Word display keypads are functionally identical to Alpha 
    display keypads, but the LCD display uses pre-designated 
    words to identify the nature and location of occurrences.  
     
    Voice Keypads  Voice Keypads (if installed), are functionally the same as other 
    keypads, except that these keypads can provide the following: 
     •  Voice announcements of system status (see Checking for 
    Open Zones section) 
     •  Voice chime, which can alert you to the opening of doors and 
    windows while the system is disarmed (see Voice Chime in 
    Chime mode section) 
     •  Message center, which lets you record and playback 
    messages (see Using the Voice Message Center in the 
    System Overview section). 
      
    						
    							 
    – 9 – 
    About The Keypads (Continued) 
     
    Fixed-Word Display Keypad 
     
     AW AY:  All burglary zones, interior and 
    perimeter, are armed. 
     STAY:  Perimeter burglary zones, such as 
    protected windows and doors, are 
    armed. 
     INSTANT:  Entry delay is turned off:  
        Lit with STAY = Instant mode  
    Lit with AWAY = Maximum mode  
    ALARM
    FIRE
    AWAY
    BYPASS
    STAYCHECK    INSTANT    CANCELEDNIGHT NO AC
    NOT READY
    CHIME   BAT
    PHONE TEST
    6150disp 
    FIXED-WORD DISPLAY (6150 shown) 
     
    BYPASS:    This appears when one or more burglary protection zones have been 
    bypassed. 
    NOT READY:  Appears when burglary portion of the system is not ready for arming 
    (due to open protection zones). The system is ready to arm when this 
    message disappears and the READY indicator light comes on. 
     NO AC:  Appears when AC power has been cut off. System is operating on 
    backup battery power. 
     AC:  Appears when AC power is present. 
     CHIME:   Appears when the CHIME feature is activated. 
     BAT:   Low battery condition in a wireless sensor (if zone number displayed) 
    or low system battery (if no zone number displayed). 
     AL ARM:   Appears when an intrusion has been detected and the system is armed 
    (also appears during a fire alarm or audible emergency alarm). 
    Accompanied by the protection zone in alarm. 
     CHECK:   Appears when a malfunction is discovered in the system at any time or 
    if an open is detected in a FIRE zone at any time or a fault in a 
    DAY/NIGHT burglary zone during a disarmed period. Accompanied by 
    a display of zone number in trouble. 
     FIRE: Appears when a fire alarm is present. Accompanied by a display of the 
    zone in alarm. 
      A FIRE display also appears when a fire alarm is manually activated, 
    accompanied by a display of emergency key zone number programmed 
    for fire. 
     NIGHT:  Appears with “STAY” when the system is armed in Night-Stay mode 
    (perimeter burglary zones and pre-selected interior zones are armed). 
     CANCELED: Appears when an alarm has been canceled (see Exit Alarm section for 
    more information on canceled alarms and displays).  
    						
    							 
    – 10 – 
    Functions of the Keypads
     NOTE: The functions printed directly on the 
    keys indicate their primary purpose; the 
    functions printed under some of the keys 
    (shown in brackets under the respective key), 
    indicate their alternate or secondary purpose. 
     
    DISPLAY WINDOW  
    Alpha Display Keypads:  2-line, 32-character 
    Liquid Crystal Display (LCD) keypads that display 
    protection points, system status, and messages.  
    Fixed-Word Display Keypads: Display 
    protection zone ID and system status messages using 
    pre-designated words in the LCD display area. 
     
      0            
    [VOICE] 
    On Voice keypads, enables the RECORD, 
    VOLUME and PLAY functions.  
    1 OFF     Disarms burglary portion of the system, 
     silences alarms and audible trouble indicators, and 
     clears visual display after problems correction. 
    [RECORD] On Voice keypads, used in conjunction 
    with the FUNCTION and VOICE keys to record up 
    to a 2.5-minute message. 
    2 AWAY   Arms the entire burglary system, 
    perimeter and interior. 
    [VOLUME] On Voice keypads, used in conjunction 
    with the FUNCTION and desired volume control 
    keys ↑ [3] or ↓ [6] to adjust the volume of a recorded 
    message or voice system status.   
    3 STAY     Arms perimeter portion of burglary 
    system only. Interior protection is not armed, 
    allowing movement within premises without causing 
    an alarm. If pressed twice in succession, arms 
    system in Night-Stay mode. 
    [PLAY] On Voice keypads, used in conjunction with 
    the FUNCTION and VOICE keys to play the 
    recorded message.    
    [ ↑ ] On Voice keypads, used in conjunction with the 
    FUNCTION and VOLUME keys to raise the 
    message and voice system status volume.   
    4 MAXIMUM 
     Arms the entire burglary system, 
    perimeter and interior, but without entry delay. 
    Entering via an entry/exit door will cause an alarm. 
    5  TEST    Tests the system and alarm sounder if 
    disarmed. Refer to Testing The System section for 
    test procedures. 
    6 BYPASS Removes individual protection zones from 
    being monitored by the system.  
    [ ↓ ] On Voice keypads, used in conjunction with the 
    FUNCTION and VOLUME keys to lower the message 
    and voice system status volume. 
    7 INSTANT Arms in manner similar to the STAY 
    mode, but without the entry delay feature.  
    8 CODE    Used to assign additional user codes and 
    attributes for other users of the system.
     
    9 CHIME   Turns
     CHIME mode on and off. When on, the 
    opening of windows or doors while the system is disarmed 
    sounds 3 beeps at the keypad(s). 
    KEYS 0–9: Used to enter your security code(s) and to 
    perform their associated 
    system functions after the 
    security code has been entered. 
    ∗ READY  Used to display all open protection zones.  
    [STATUS]:  On Voice keypads, a momentary press of the 
    STATUS key annunciates the current system status. 
    Pressing the STATUS key a second time annunciates and 
    displays system and/or zone faults (if they exist).   
      #           This key can be used for Quick Arming of 
    the system without use of a security code (if 
    programmed). 
    [FUNCTION] On Voice keypads, enables the desired 
    voice or volume function. 
    FUNCTION KEYS: Keys A, B, C, D may have been 
    programmed for a variety of functions, including panic 
    (emergency) functions. For details, see the Function Keys 
    section. 
    ARMED LED INDICATOR: (RED) Lit when the 
    system has been armed. 
    READY LED INDICATOR: (GREEN) Lit when the 
    system is 
    ready to be armed (no faults present). While the 
    system is disarmed, this indicator will go on and off as 
    protection zones are closed and opened. 
    MESSAGE LED INDICATOR:  (RED) On Voice 
    keypads, flashes red when message waiting or lights red 
    (steady) when in record mode. 
    MIC: On voice keypads, microphone for Message Center 
    recordings.   
    INTERNAL SPEAKER: The built-in speaker mimics 
    the alarm sounder during alarms, and will also beep 
    during certain system functions. The speaker also 
    provides voice playback for any recorded messages. 
    						
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