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ADT Security Services Safewatch QuickConnect User Manual

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    							– 31 – 
    USER FUNCTIONS 
    Remote Services 
     
    Your security system may be capable of providing a series of web-based services that allow you to 
    communicate with your security system remotely in a number of ways. These services provide the 
    ability to: 
    • Access to your security system from a computer via website (Remote Access Feature) 
    • Receive e-mail and text message notification of system events (Multi-Mode Feature) 
    • Perform system functions and receive confirmations using text messages (SMS Feature) 
    Ask you installer if your system employs a remote services capable device. 
     
       
    						
    							– 32 – 
    FIRE ALARM
    FIRE ALARMFIRE ALARM FIRE ALARM SYSTEM
     SYSTEM SYSTEM  SYSTEM 
        
     
        
    (If Installed)
    (If Installed)(If Installed) (If Installed) 
        
    General Information 
     
    U
    UU U
    L
    LL L 
        
     
    ADT Safewatch QuickConnect Security System is not intended for UL985 Household Fire 
    applications unless a 24-hour backup battery (P/N LYNXRCHKIT-HC) is installed. 
     
    General  
    Your fire alarm system (if installed) is active 24 hours a day, providing continuous protection. In the 
    event of an emergency, the installed smoke and heat detectors will automatically activate your security 
    system, triggering a loud, intermittent sound from the keypad.  An intermittent sound will also be 
    produced by optional exterior sounders, and interlaced with the voice descriptor, sounding every 15 
    seconds. A “FIRE” message will appear at your keypad and remain on until you silence and clear the 
    alarm display.  
     
    In Case of Fire  
    1.  Should you become aware of a fire emergency before your detectors sense the problem, go to your 
    nearest keypad and press the single panic key (or panic key pair) assigned as FIRE emergency (if 
    programmed by the installer) and hold down for at least 2 seconds. The alarm will sound. 
    2.  Evacuate all occupants from the premises. 
    3.  If flames and/or smoke are present, leave the premises and notify your local Fire Department 
    immediately. 
    4.  If no flames or smoke are apparent, investigate the cause of the alarm. The zone number of the 
    zone(s) in an alarm condition will appear at the keypad. 
     
    Silencing a Fire Alarm 
    1.  Silence the alarm by entering:                          
        Your user code
     
      To clear the alarm display, enter:  
                            +  OFF key 
        Your user code
     
    2.  If the keypad indicates a trouble condition after the second OFF sequence, check that smoke 
    detectors are not responding to smoke- or heat-producing objects in their vicinity. Should this be 
    the case, eliminate the source of heat or smoke. 
    3.  If this does not remedy the problem, there may still be smoke in the detector.  Clear it by fanning 
    the detector for about 30 seconds. 
    4.  When the problem has been corrected, clear the display by entering:
                             +  OFF key. 
     Your user code  
    						
    							– 33 – 
    FIRE ALARM SYSTEM
    FIRE ALARM SYSTEMFIRE ALARM SYSTEM FIRE ALARM SYSTEM 
        
    National Fire Protection Association’s 
    Smoke Detector Recommendations 
     
    U
    UU U
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    LL L 
        
     
    ADT Safewatch QuickConnect Security System is not intended for UL985 Household Fire 
    applications unless a 24-hour backup battery (P/N LYNXRCHKIT-HC) is installed. 
     
    With regard to the number and placement of smoke and heat detectors, we subscribe to the 
    recommendations contained in the National Fire Protection Associations (NFPA) Standard #72 noted 
    below. 
    Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms 
    and areas of the household. The equipment should be installed as follows: A smoke detector installed 
    outside of each separate sleeping area, in the immediate vicinity of the bedrooms and on each 
    additional story of the family living unit, including basements and excluding crawl spaces and 
    unfinished attics.  
    In addition, the NFPA recommends that you install heat or smoke detectors in the living room, dining 
    room, bedroom(s), kitchen, hallway(s), attic, furnace room, utility and storage rooms, basements and 
    attached garages. 
     
    DININGKITCHENBEDROOM BEDROOM
    .
    Smoke Detectors for Minimum Protection
    Smoke Detectors for Additional Protection
    Heat-Activated Detectors
    BEDROOM BEDROOM
    BEDROOMBEDROOM
    LIVING
    ROOMTV ROOM
    DINING
    LIVING ROOM
    LIVING ROOM
    BASEMENT
    BEDROOM BEDROOMBEDROOM
    CLOSED
    DOORGARAGEKTCHN
    KITCHEN
    TO
    BEDROOM
    01000-002-V0  
    						
    							– 34 – 
    FIRE ALARM SYSTEM 
    FIRE ALARM SYSTEM FIRE ALARM SYSTEM  FIRE ALARM SYSTEM  
        
    Emergency Evacuation  
    U
    UU U
    L
    LL L 
        
     
    ADT Safewatch QuickConnect Security System is not intended for UL985 Household Fire 
    applications unless a 24-hour backup battery (P/N LYNXRCHKIT-HC) is installed. 
     
    Establish and regularly practice a plan of escape in the event of fire. The following steps are 
    recommended by the National Fire Protection Association: 
     
     
    1.  Position your detector or your interior and/or exterior sounders 
    so that they can be heard by all occupants. 
    2.  Determine two means of escape from each room. One path of 
    escape should lead to the door that permits normal exit from 
    the building. The other should be an alternative escape, such 
    as a window, should your path to that door be unpassable. 
    Station an escape ladder at such windows if there is a long 
    drop to the ground. 
    3.  Sketch a floor plan of the building. Show windows, doors, stairs 
    and rooftops that can be used to escape. Indicate escape routes 
    for each room. Keep these routes free from obstruction and post 
    copies of the escape routes in every room. 
    4.  Assure that all bedroom doors are shut while you are asleep. 
    This will prevent deadly smoke from entering while you escape. 
    5.  Try the door. If the door is hot, check your alternate escape 
    route. If the door is cool, open it cautiously. Be prepared to 
    slam the door if smoke or heat rushes in. 
    6.  When smoke is present, crawl on the ground. Do not walk 
    upright, since smoke rises and may overcome you. Clearer air 
    is near the floor. 
    7.  Escape quickly; dont panic. 
    8.  Establish a place outdoors, away from your house, where 
    everyone can meet and then take steps to contact the 
    authorities and account for those missing. Choose someone to 
    assure that nobody returns to the house — many die going 
    back. 
      
     
    2nd FLOOR
    BACK
    FRONT
    01000-023-V0
    BATH CLOSET
    BEDROOM
    BEDROOM
    BEDROOM
    1st FLOOR
    BATH KITCHEN
    BEDROOMBEDROOM
    PORCH
    BACK DOOR
     
      
    						
    							– 35 – 
    SYSTEM 
    SYSTEM SYSTEM  SYSTEM FUNCTIONS
    FUNCTIONSFUNCTIONS FUNCTIONS 
        
    Security Codes 
    General Information 
    For additional security you (the Master User Code) can assign secondary user codes to individual users 
    enabling them to perform specific system functions. These secondary users are identified by user 
    numbers when their codes are assigned. You can assign up to 6 user codes (2-digit user numbers 03-
    08). Note that the master user is the only one who can assign codes to secondary users, and is 
    designated user no. 02; user no. 01 is the Installer’s code. 
    All codes can be used interchangeably when performing system functions (a system armed with one 
    users code can be disarmed by another users code), with the exception of the Babysitter Code described 
    below. 
    Babysitter Code (User 07):  This code can be used to arm the system, but cannot disarm the system 
    unless the system was armed with this code. This code is typically assigned to someone (such as a 
    babysitter) who needs to arm/disarm the system only at certain times. The Babysitter Code is assigned 
    to User 07.  
    Duress Code (User 08):  This feature is intended for use when you are forced to disarm or arm the 
    system under threat. When used, the system will act normally, but can silently notify the alarm 
    monitoring company of your situation, if that service has been provided. Duress Code is assigned to 
    User 08. 
    The Duress Code is useful only when the system is connected to an alarm monitoring 
    company. 
    To Add/Delete a User or Change a Users Code  
    Changing the Master User Code 
    Follow the procedure for changing a users code, but enter User No. 02 and enter the new code twice. 
    IMPORTANT: Temporary users of the system (e.g., babysitters, cleaning staff) should not be shown 
    how to use any system function they do not need to know, such as bypassing protection zones for 
    example. 
    Sequential key depressions for all steps in a procedure must be made within 2 seconds of one another, 
    or else the entire entry is aborted and must be repeated from its beginning. 
     Note:   The system prevents User Codes (including the duress code) from being duplicated. If you have 
    attempted to assign a duplicate 4 digit code, 4 beeps will sound and the entry is rejected. Any 
    previous existing code will remain unchanged. Choose a different new 4 digit code and repeat 
    the procedure. 
     
    Add a user code:                          +  CODE Key + user number (03-08) + user’s code    
      Master user code 
    Delete a user code:                         +  CODE Key + user number  (03-08) 
      Master user code
     
    Wait (about 3 seconds) until the keypad beeps once before pressing any other key. The code is 
    automatically deleted.   
    						
    							– 36 – 
    SYSTEM FUNCTIONS
    SYSTEM FUNCTIONSSYSTEM FUNCTIONS SYSTEM FUNCTIONS 
        
    Testing the System (to be conducted weekly) 
     
    Entering Test Mode 
    The TEST key puts your system into the Test mode, which allows each protection point to be checked 
    for proper operation. The keypad sounds a single beep every 45 seconds as a reminder that the system 
    is in the Test mode.  
     
    NOTE:  An alarm message will not be sent to your alarm monitoring company during the following tests. 
     
    Disarm the system and close all protected windows, doors, etc. The “READY” indicator should be lit. 
     
    Enter: 
                           + TEST key 
      Your user code 
     
    WATCH. All LCD segments will light for 3 seconds. 
     
    LISTEN. The external sounder should sound for 2 seconds and then turn off. If the sounder does not 
    sound, notify your service company.  
     
    FAULT ZONES. Open each protected door and window in turn and listen for three beeps from the 
    keypad, followed by the zone’s Voice Descriptor, if it is programmed. Identification of each faulted 
    protection point should appear on the display. The display will clear when the door or window is closed. 
    Walk in front of any interior motion detectors (if used) and listen for three beeps and/or voice 
    descriptors, if programmed. The identification of the detector should appear on the display when it is 
    activated, and its voice descriptor will be announced (if programmed). The display will clear when no 
    motion is detected. Note that if wireless motion detectors are used, there is a 3-minute delay between 
    activations. This is to conserve battery life. 
    To test all smoke detectors, follow the manufacturers instructions. The identification of each detector 
    should appear on the display when each is activated. 
    If a problem is experienced with any protection point (no confirming sounds, no display), notify your 
    service company. 
    When all protection points have been checked and are intact (closed), there should be no zone 
    identification numbers displayed on the keypad.  
     
    Exit Test Mode 
    When testing is completed, exit the TEST mode by entering:                        +OFF key.  
      Your user code 
     
    NOTES:  (1)  If the Test mode is inadvertently left active, it automatically turns off after 4 hours. Before turning off, the 
    system will flash the TEST segment on its display as a warning for the last 10 minutes of test mode. 
      (2)  Macros cannot be run from the Test mode. 
      
    						
    							– 37 – 
    SYSTEM FUNCTIONS
    SYSTEM FUNCTIONSSYSTEM FUNCTIONS SYSTEM FUNCTIONS 
        
    Trouble Messages 
    Typical Trouble Condition Displays 
    To silence the beeping sound for fault conditions, press any key.  FAULT  Indicates that a problem exists with the zone(s) displayed, accompanied by rapid beeping. 
    First, determine if the zone(s) displayed are intact and make them so if they are not. If 
    the zone uses a wireless detector, check that changes in the room (moving furniture, 
    televisions, etc.) are not blocking wireless signals from the detector. If the problem has 
    been corrected, the zone descriptor(s) and FAULT should disappear from the display. If 
    not, key an OFF sequence (security code plus OFF) to clear the display. A fault condition 
    can also indicate a wiring problem. If the “FAULT” display persists, notify your service 
    company. Note that the system will not allow arming if a fault condition exists. To arm 
    the system with a fault condition present, you must first bypass the zone(s) having the 
    fault condition. 
    FAULT 103  Indicates an ECP communications/supervision failure, case tamper or low battery. 
    FC  Indicates that a failure has occurred in the telephone communication portion of your 
    system or a problem with the phone line existed when dialing was attempted.†
      
    CC Indicates that the control is on-line with the central stations remote computer. The 
    control will not operate while on-line. Wait a few minutes. The display should disappear. 
    dI  If this remains displayed for more than 1 minute, the system is disabled.†
      
    bF  Indicates backup LRR/GSM/IP module communication failure (displayed on RF 
    Keypad only) 
    CA  Indicates a cancelled alarm. See Entry/Exit Delay section 
    EA  Indicates an exit alarm. See Entry/Exit Delay section. 
    90  Indicates that the system has detected an RF jam condition or excessive interference. If 
    the condition persists, notify your service company. 
     
    LOW BAT  Accompanied by a once-per 45 seconds beeping at the keypad, indicates a low system 
    (no zone no.)  battery condition exists. Refer to the Changing the ADT Safewatch QuickConnect 
    Security System Battery section.†
      
    LOW BAT  Accompanied by a once-per-45 seconds beeping at the keypad, indicates a low battery 
    (with zone no.) condition exists in the wireless transmitter displayed.†
      
    LOW BAT  Accompanied by a once-per-45 seconds beeping at the keypad, indicates a low battery 
    (with zone 00)  condition exists in a wireless keypad.†
       † Notify your service company.  
    Routine Care 
      Treat the components of your security system as you would any other electrical equipment. Do not 
    slam sensor-protected doors or windows. 
      Keep dust from accumulating on the keypad and all protective sensors, particularly on motion 
    sensors and smoke detectors. 
      The keypad and sensors should be cleaned carefully with a dry soft cloth. Do not spray water or 
    any other fluid on the units.  
    						
    							– 38 – 
    SYSTEM FUNCTIONS
    SYSTEM FUNCTIONSSYSTEM FUNCTIONS SYSTEM FUNCTIONS 
        
    Maintaining your system  The components of your security system are designed to be as maintenance-free as possible. To make 
    sure that your system is in working condition, do the following: 
    1.  Test your system weekly. 
    2.  Test your system after any alarm occurs (see the TESTING THE SYSTEM section). 
     
    Low Battery Conditions in Wireless Sensors 
    Each wireless sensor in your system has a 9-volt or 3-volt battery. The system detects low battery 
    conditions in wireless sensors, including smoke detectors, personal emergency transmitter, and the 
    portable wireless keypad, and displays a “LOW BAT” message, on the master keypad, which also beeps. 
    A low battery in a wireless keypad is detected as soon as one of its keys is pressed, and the master 
    keypad (e.g. 5827) will display “00”. In addition, a wireless smoke detector with a low battery also emits 
    a chirp sound approximately once every 20–30 seconds, identifying itself as the smoke detector with 
    the weak battery. 
    NOTE:  A low battery message means that battery replacement in the indicated sensor(s) is due within 30 days. In the 
    meantime, a sensor with a low battery is still operational. 
    To silence Low Battery Warning Tones at the Keypad: Press the OFF key. 
    The low battery message display will remain on as a reminder. When you replace the weak battery 
    with a fresh one, the sensor will send a good battery signal to the control when the sensor is activated 
    (opening/closing of door, window, etc.).  
    To clear the “LOW BAT” message enter: 
                           +  OFF key.  
      Your user code 
     
    When replacing batteries, use only those recommended by your installer. 
    Alkaline batteries provide a minimum of 1 year of operation, and in most units and applications, provide 2–4 years of 
    service. 3-volt lithium batteries may provide from 4-7 years of operation. Actual battery life will depend on the 
    environment in which the sensor is used, the number of signals that the transmitter in the sensor has had to send, and 
    the specific type of sensor. Factors such as humidity, high or low temperatures, and large swings in temperature may all 
    lead to the reduction of actual battery life in an installation.  
    Changing the ADT Safewatch QuickConnect Security System Battery 
    In the event of an AC power loss, the ADT Safewatch QuickConnect Security System 
        is powered by a 
    rechargeable, nickel-metal hydride battery pack. The battery pack should be replaced when a “LOW 
    BAT” message with no zone number is displayed. 
     NOTE:  The battery pack (P/N LYNXRCHKIT-SHA) should be changed every four years and must be replaced by 
    a qualified service technician.  
     Following battery pack replacement, rechargeable batteries may take up to 48 hours to charge. The 
    “LOW BAT” message may be displayed after one minute, however it should clear within 4 hours or by 
    entering Test Mode. 
     It is your responsibility to make sure that your system is in good working order. Its easy to test your 
    system; just refer to your owner handbook or call 1-888-238-7374 and follow the simple instructions. If 
    you find that a part of your system is not working properly, call ADT at 1-888-238-7374 to request 
    repair service.   
    						
    							– 39 – 
    Summary of Audible Notification
    Summary of Audible NotificationSummary of Audible Notification Summary of Audible Notification 
        
     
    *UPPER CASE indicates announcements after pressing STATUS once. Lower case indicates announcements after 
    pressing STATUS twice. 
    SOUND CAUSE  DISPLAY  ANNOUNCEMENT* 
    INTERRUPTED 
    Speaker and 
    external piezo and 
    bell FIRE ALARM 
    Or 
    CARBON MONOXIDE 
    ALARM FIRE ALARM is displayed; zone 
    number in alarm displayed. 
    Or 
    ALARM is displayed; zone number in 
    alarm displayed. fire alarm + zone voice 
    descriptor 
    Or 
    carbon monoxide alarm + 
    zone voice descriptor 
     (Voice descriptor is 
    interlaced with the siren and 
    sounds every 45 seconds) 
    CONTINUOUS 
    Speaker and 
    external piezo and 
    bell BURGLARY/AUDIBLE 
    EMERGENCY ALARM  ALARM  is displayed; zone number 
    in alarm displayed. alarm + zone voice 
    descriptor 
    (Voice descriptor is 
    interlaced with the siren and 
    sounds every 45 seconds) 
    ONE SHORT BEEP 
    (not repeated)  
    Speaker and 
    external piezo a.  SYSTEM DISARM   
    b. SYSTEM ARMING  
    ATTEMPT WITH AN 
    OPEN ZONE. 
    c.  BYPASS VERIFY  a. Green LED on steady  
    b. The number of the open protection 
    zone is displayed after pressing 
    STATUS. 
    c. Numbers of the bypassed 
    protection zones are displayed 
    (One beep is heard for each zone 
    displayed).  a. DISARMED–READY  TO 
    ARM 
    b. DISARMED–NOT  READY 
    TO ARM 
    c. zones bypassed 
    ONE SHORT BEEP 
    (once every 45 
    secs) Speaker and 
    external piezo a.  SYSTEM IS IN TEST 
    MODE 
    b. LOW BATTERY AT A 
    TRANSMITTER 
    c. SYSTEM LOW 
    BATTERY 
    d. FAIL TO 
    COMMUNICATE a. Opened zone identifications will 
    appear. 
    b. LOW BAT displayed with zone 
    number of transmitter. 
    c. LOW BAT displayed with no zone 
    no. 
    d. FC displayed with no zone no. a. No  announcement 
     
    b. low battery + zone voice 
    descriptor 
    c. system low battery 
     
    d. check  system 
    TWO SHORT BEEPS 
    Speaker and 
    external piezo ARM AWAY  AWAY is displayed. Red ARMED 
    indicator is lit. ARMED AWAY – EXIT NOW 
    THREE SHORT 
    BEEPS 
    Speaker and 
    external piezo a.  ARM STAY  
     
    b. ZONE OPENED WHILE 
    SYSTEM IS IN CHIME 
    MODE.   a. STAY is displayed. Red ARMED 
    indicator is lit. 
    b. CHIME displayed, number of open 
    protection zone will be displayed if 
    the Status key is pressed. a. ARMED STAY – EXIT 
    NOW 
    b. zone voice descriptor 
    RAPID BEEPING  
    Speaker and 
    external piezo a.  TROUBLE   
     
     
    b. MEMORY OF ALARM  a. FAULT displayed.  Number of 
    troubled protection zone is 
    displayed. 
    b. FIRE ALARM or ALARM is 
    displayed; zone number in alarm is 
    displayed.  a. fault + zone voice 
    descriptor 
     
    b. fire alarm or alarm + zone 
    voice descriptor 
    SLOW BEEPING  
    Speaker and 
    external piezo a. ENTRY DELAY 
    WARNING 
    b. EXIT DELAY WARNING  
      a. Exceeding the delay time without 
    disarming causes alarm.  
    b. AWAY is displayed a. DISARM SYSTEM NOW 
     
    b. ARMED [AWAY] – EXIT 
    NOW  
    						
    							– 40 – 
    Summary of Audible Notification
    Summary of Audible NotificationSummary of Audible Notification Summary of Audible Notification 
        
     
    Additional Announcements: 
    Pressing STATUS key once will announce the following primary messages, depending on 
    the system’s status at the time: 
    Disarmed–Ready to Arm [check system] 
    Disarmed [not ready to arm] 
    Armed [away] [stay] [check system] [exit now] 
     
    Pressing the STATUS key twice will announce the following secondary messages, depending 
    on the system’s status at the time: 
    Fire Alarm + zone voice descriptor 
    Alarm + zone voice descriptor 
    Carbon Monoxide Alarm +  zone voice descriptor 
    Carbon Monoxide Fault +  zone voice descriptor 
    Fire Fault + zone voice descriptor 
    Fault + zone voice descriptor 
    Low Battery + zone voice descriptor 
    System Low Battery 
    Check System 
    AC Loss 
    Zones Bypassed 
    Chime 
     
     
    NOTE: If there are no secondary messages, the primary status messages will be announced. 
     
    LED Meanings 
    ARMED LED:  ON = System armed 
    (Red)  OFF = System disarmed 
      Blinking = System armed, but a fault exists or once per second when AVM (VOX or 
    Talk) or speaker phone mode is active. 
     
    READY LED:  ON = System disarmed, ready to arm 
    (Green)  Blinking = System disarmed, not ready to arm (a fault exists) or once per second 
    when AVM (VOX or Talk) or speakerphone mode is active. 
     
    NOTE: When the system is armed, the READY LED turns off.  
    						
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