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ADT Security Services Safewatch QuickConnect User Manual
ADT Security Services Safewatch QuickConnect User Manual
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– 31 – USER FUNCTIONS Remote Services Your security system may be capable of providing a series of web-based services that allow you to communicate with your security system remotely in a number of ways. These services provide the ability to: • Access to your security system from a computer via website (Remote Access Feature) • Receive e-mail and text message notification of system events (Multi-Mode Feature) • Perform system functions and receive confirmations using text messages (SMS Feature) Ask you installer if your system employs a remote services capable device.
– 32 – FIRE ALARM FIRE ALARMFIRE ALARM FIRE ALARM SYSTEM SYSTEM SYSTEM SYSTEM (If Installed) (If Installed)(If Installed) (If Installed) General Information U UU U L LL L ADT Safewatch QuickConnect Security System is not intended for UL985 Household Fire applications unless a 24-hour backup battery (P/N LYNXRCHKIT-HC) is installed. General Your fire alarm system (if installed) is active 24 hours a day, providing continuous protection. In the event of an emergency, the installed smoke and heat detectors will automatically activate your security system, triggering a loud, intermittent sound from the keypad. An intermittent sound will also be produced by optional exterior sounders, and interlaced with the voice descriptor, sounding every 15 seconds. A “FIRE” message will appear at your keypad and remain on until you silence and clear the alarm display. In Case of Fire 1. Should you become aware of a fire emergency before your detectors sense the problem, go to your nearest keypad and press the single panic key (or panic key pair) assigned as FIRE emergency (if programmed by the installer) and hold down for at least 2 seconds. The alarm will sound. 2. Evacuate all occupants from the premises. 3. If flames and/or smoke are present, leave the premises and notify your local Fire Department immediately. 4. If no flames or smoke are apparent, investigate the cause of the alarm. The zone number of the zone(s) in an alarm condition will appear at the keypad. Silencing a Fire Alarm 1. Silence the alarm by entering: Your user code To clear the alarm display, enter: + OFF key Your user code 2. If the keypad indicates a trouble condition after the second OFF sequence, check that smoke detectors are not responding to smoke- or heat-producing objects in their vicinity. Should this be the case, eliminate the source of heat or smoke. 3. If this does not remedy the problem, there may still be smoke in the detector. Clear it by fanning the detector for about 30 seconds. 4. When the problem has been corrected, clear the display by entering: + OFF key. Your user code
– 33 – FIRE ALARM SYSTEM FIRE ALARM SYSTEMFIRE ALARM SYSTEM FIRE ALARM SYSTEM National Fire Protection Association’s Smoke Detector Recommendations U UU U L LL L ADT Safewatch QuickConnect Security System is not intended for UL985 Household Fire applications unless a 24-hour backup battery (P/N LYNXRCHKIT-HC) is installed. With regard to the number and placement of smoke and heat detectors, we subscribe to the recommendations contained in the National Fire Protection Associations (NFPA) Standard #72 noted below. Early warning fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household. The equipment should be installed as follows: A smoke detector installed outside of each separate sleeping area, in the immediate vicinity of the bedrooms and on each additional story of the family living unit, including basements and excluding crawl spaces and unfinished attics. In addition, the NFPA recommends that you install heat or smoke detectors in the living room, dining room, bedroom(s), kitchen, hallway(s), attic, furnace room, utility and storage rooms, basements and attached garages. DININGKITCHENBEDROOM BEDROOM . Smoke Detectors for Minimum Protection Smoke Detectors for Additional Protection Heat-Activated Detectors BEDROOM BEDROOM BEDROOMBEDROOM LIVING ROOMTV ROOM DINING LIVING ROOM LIVING ROOM BASEMENT BEDROOM BEDROOMBEDROOM CLOSED DOORGARAGEKTCHN KITCHEN TO BEDROOM 01000-002-V0
– 34 – FIRE ALARM SYSTEM FIRE ALARM SYSTEM FIRE ALARM SYSTEM FIRE ALARM SYSTEM Emergency Evacuation U UU U L LL L ADT Safewatch QuickConnect Security System is not intended for UL985 Household Fire applications unless a 24-hour backup battery (P/N LYNXRCHKIT-HC) is installed. Establish and regularly practice a plan of escape in the event of fire. The following steps are recommended by the National Fire Protection Association: 1. Position your detector or your interior and/or exterior sounders so that they can be heard by all occupants. 2. Determine two means of escape from each room. One path of escape should lead to the door that permits normal exit from the building. The other should be an alternative escape, such as a window, should your path to that door be unpassable. Station an escape ladder at such windows if there is a long drop to the ground. 3. Sketch a floor plan of the building. Show windows, doors, stairs and rooftops that can be used to escape. Indicate escape routes for each room. Keep these routes free from obstruction and post copies of the escape routes in every room. 4. Assure that all bedroom doors are shut while you are asleep. This will prevent deadly smoke from entering while you escape. 5. Try the door. If the door is hot, check your alternate escape route. If the door is cool, open it cautiously. Be prepared to slam the door if smoke or heat rushes in. 6. When smoke is present, crawl on the ground. Do not walk upright, since smoke rises and may overcome you. Clearer air is near the floor. 7. Escape quickly; dont panic. 8. Establish a place outdoors, away from your house, where everyone can meet and then take steps to contact the authorities and account for those missing. Choose someone to assure that nobody returns to the house — many die going back. 2nd FLOOR BACK FRONT 01000-023-V0 BATH CLOSET BEDROOM BEDROOM BEDROOM 1st FLOOR BATH KITCHEN BEDROOMBEDROOM PORCH BACK DOOR
– 35 – SYSTEM SYSTEM SYSTEM SYSTEM FUNCTIONS FUNCTIONSFUNCTIONS FUNCTIONS Security Codes General Information For additional security you (the Master User Code) can assign secondary user codes to individual users enabling them to perform specific system functions. These secondary users are identified by user numbers when their codes are assigned. You can assign up to 6 user codes (2-digit user numbers 03- 08). Note that the master user is the only one who can assign codes to secondary users, and is designated user no. 02; user no. 01 is the Installer’s code. All codes can be used interchangeably when performing system functions (a system armed with one users code can be disarmed by another users code), with the exception of the Babysitter Code described below. Babysitter Code (User 07): This code can be used to arm the system, but cannot disarm the system unless the system was armed with this code. This code is typically assigned to someone (such as a babysitter) who needs to arm/disarm the system only at certain times. The Babysitter Code is assigned to User 07. Duress Code (User 08): This feature is intended for use when you are forced to disarm or arm the system under threat. When used, the system will act normally, but can silently notify the alarm monitoring company of your situation, if that service has been provided. Duress Code is assigned to User 08. The Duress Code is useful only when the system is connected to an alarm monitoring company. To Add/Delete a User or Change a Users Code Changing the Master User Code Follow the procedure for changing a users code, but enter User No. 02 and enter the new code twice. IMPORTANT: Temporary users of the system (e.g., babysitters, cleaning staff) should not be shown how to use any system function they do not need to know, such as bypassing protection zones for example. Sequential key depressions for all steps in a procedure must be made within 2 seconds of one another, or else the entire entry is aborted and must be repeated from its beginning. Note: The system prevents User Codes (including the duress code) from being duplicated. If you have attempted to assign a duplicate 4 digit code, 4 beeps will sound and the entry is rejected. Any previous existing code will remain unchanged. Choose a different new 4 digit code and repeat the procedure. Add a user code: + CODE Key + user number (03-08) + user’s code Master user code Delete a user code: + CODE Key + user number (03-08) Master user code Wait (about 3 seconds) until the keypad beeps once before pressing any other key. The code is automatically deleted.
– 36 – SYSTEM FUNCTIONS SYSTEM FUNCTIONSSYSTEM FUNCTIONS SYSTEM FUNCTIONS Testing the System (to be conducted weekly) Entering Test Mode The TEST key puts your system into the Test mode, which allows each protection point to be checked for proper operation. The keypad sounds a single beep every 45 seconds as a reminder that the system is in the Test mode. NOTE: An alarm message will not be sent to your alarm monitoring company during the following tests. Disarm the system and close all protected windows, doors, etc. The “READY” indicator should be lit. Enter: + TEST key Your user code WATCH. All LCD segments will light for 3 seconds. LISTEN. The external sounder should sound for 2 seconds and then turn off. If the sounder does not sound, notify your service company. FAULT ZONES. Open each protected door and window in turn and listen for three beeps from the keypad, followed by the zone’s Voice Descriptor, if it is programmed. Identification of each faulted protection point should appear on the display. The display will clear when the door or window is closed. Walk in front of any interior motion detectors (if used) and listen for three beeps and/or voice descriptors, if programmed. The identification of the detector should appear on the display when it is activated, and its voice descriptor will be announced (if programmed). The display will clear when no motion is detected. Note that if wireless motion detectors are used, there is a 3-minute delay between activations. This is to conserve battery life. To test all smoke detectors, follow the manufacturers instructions. The identification of each detector should appear on the display when each is activated. If a problem is experienced with any protection point (no confirming sounds, no display), notify your service company. When all protection points have been checked and are intact (closed), there should be no zone identification numbers displayed on the keypad. Exit Test Mode When testing is completed, exit the TEST mode by entering: +OFF key. Your user code NOTES: (1) If the Test mode is inadvertently left active, it automatically turns off after 4 hours. Before turning off, the system will flash the TEST segment on its display as a warning for the last 10 minutes of test mode. (2) Macros cannot be run from the Test mode.
– 37 – SYSTEM FUNCTIONS SYSTEM FUNCTIONSSYSTEM FUNCTIONS SYSTEM FUNCTIONS Trouble Messages Typical Trouble Condition Displays To silence the beeping sound for fault conditions, press any key. FAULT Indicates that a problem exists with the zone(s) displayed, accompanied by rapid beeping. First, determine if the zone(s) displayed are intact and make them so if they are not. If the zone uses a wireless detector, check that changes in the room (moving furniture, televisions, etc.) are not blocking wireless signals from the detector. If the problem has been corrected, the zone descriptor(s) and FAULT should disappear from the display. If not, key an OFF sequence (security code plus OFF) to clear the display. A fault condition can also indicate a wiring problem. If the “FAULT” display persists, notify your service company. Note that the system will not allow arming if a fault condition exists. To arm the system with a fault condition present, you must first bypass the zone(s) having the fault condition. FAULT 103 Indicates an ECP communications/supervision failure, case tamper or low battery. FC Indicates that a failure has occurred in the telephone communication portion of your system or a problem with the phone line existed when dialing was attempted.† CC Indicates that the control is on-line with the central stations remote computer. The control will not operate while on-line. Wait a few minutes. The display should disappear. dI If this remains displayed for more than 1 minute, the system is disabled.† bF Indicates backup LRR/GSM/IP module communication failure (displayed on RF Keypad only) CA Indicates a cancelled alarm. See Entry/Exit Delay section EA Indicates an exit alarm. See Entry/Exit Delay section. 90 Indicates that the system has detected an RF jam condition or excessive interference. If the condition persists, notify your service company. LOW BAT Accompanied by a once-per 45 seconds beeping at the keypad, indicates a low system (no zone no.) battery condition exists. Refer to the Changing the ADT Safewatch QuickConnect Security System Battery section.† LOW BAT Accompanied by a once-per-45 seconds beeping at the keypad, indicates a low battery (with zone no.) condition exists in the wireless transmitter displayed.† LOW BAT Accompanied by a once-per-45 seconds beeping at the keypad, indicates a low battery (with zone 00) condition exists in a wireless keypad.† † Notify your service company. Routine Care Treat the components of your security system as you would any other electrical equipment. Do not slam sensor-protected doors or windows. Keep dust from accumulating on the keypad and all protective sensors, particularly on motion sensors and smoke detectors. The keypad and sensors should be cleaned carefully with a dry soft cloth. Do not spray water or any other fluid on the units.
– 38 – SYSTEM FUNCTIONS SYSTEM FUNCTIONSSYSTEM FUNCTIONS SYSTEM FUNCTIONS Maintaining your system The components of your security system are designed to be as maintenance-free as possible. To make sure that your system is in working condition, do the following: 1. Test your system weekly. 2. Test your system after any alarm occurs (see the TESTING THE SYSTEM section). Low Battery Conditions in Wireless Sensors Each wireless sensor in your system has a 9-volt or 3-volt battery. The system detects low battery conditions in wireless sensors, including smoke detectors, personal emergency transmitter, and the portable wireless keypad, and displays a “LOW BAT” message, on the master keypad, which also beeps. A low battery in a wireless keypad is detected as soon as one of its keys is pressed, and the master keypad (e.g. 5827) will display “00”. In addition, a wireless smoke detector with a low battery also emits a chirp sound approximately once every 20–30 seconds, identifying itself as the smoke detector with the weak battery. NOTE: A low battery message means that battery replacement in the indicated sensor(s) is due within 30 days. In the meantime, a sensor with a low battery is still operational. To silence Low Battery Warning Tones at the Keypad: Press the OFF key. The low battery message display will remain on as a reminder. When you replace the weak battery with a fresh one, the sensor will send a good battery signal to the control when the sensor is activated (opening/closing of door, window, etc.). To clear the “LOW BAT” message enter: + OFF key. Your user code When replacing batteries, use only those recommended by your installer. Alkaline batteries provide a minimum of 1 year of operation, and in most units and applications, provide 2–4 years of service. 3-volt lithium batteries may provide from 4-7 years of operation. Actual battery life will depend on the environment in which the sensor is used, the number of signals that the transmitter in the sensor has had to send, and the specific type of sensor. Factors such as humidity, high or low temperatures, and large swings in temperature may all lead to the reduction of actual battery life in an installation. Changing the ADT Safewatch QuickConnect Security System Battery In the event of an AC power loss, the ADT Safewatch QuickConnect Security System is powered by a rechargeable, nickel-metal hydride battery pack. The battery pack should be replaced when a “LOW BAT” message with no zone number is displayed. NOTE: The battery pack (P/N LYNXRCHKIT-SHA) should be changed every four years and must be replaced by a qualified service technician. Following battery pack replacement, rechargeable batteries may take up to 48 hours to charge. The “LOW BAT” message may be displayed after one minute, however it should clear within 4 hours or by entering Test Mode. It is your responsibility to make sure that your system is in good working order. Its easy to test your system; just refer to your owner handbook or call 1-888-238-7374 and follow the simple instructions. If you find that a part of your system is not working properly, call ADT at 1-888-238-7374 to request repair service.
– 39 – Summary of Audible Notification Summary of Audible NotificationSummary of Audible Notification Summary of Audible Notification *UPPER CASE indicates announcements after pressing STATUS once. Lower case indicates announcements after pressing STATUS twice. SOUND CAUSE DISPLAY ANNOUNCEMENT* INTERRUPTED Speaker and external piezo and bell FIRE ALARM Or CARBON MONOXIDE ALARM FIRE ALARM is displayed; zone number in alarm displayed. Or ALARM is displayed; zone number in alarm displayed. fire alarm + zone voice descriptor Or carbon monoxide alarm + zone voice descriptor (Voice descriptor is interlaced with the siren and sounds every 45 seconds) CONTINUOUS Speaker and external piezo and bell BURGLARY/AUDIBLE EMERGENCY ALARM ALARM is displayed; zone number in alarm displayed. alarm + zone voice descriptor (Voice descriptor is interlaced with the siren and sounds every 45 seconds) ONE SHORT BEEP (not repeated) Speaker and external piezo a. SYSTEM DISARM b. SYSTEM ARMING ATTEMPT WITH AN OPEN ZONE. c. BYPASS VERIFY a. Green LED on steady b. The number of the open protection zone is displayed after pressing STATUS. c. Numbers of the bypassed protection zones are displayed (One beep is heard for each zone displayed). a. DISARMED–READY TO ARM b. DISARMED–NOT READY TO ARM c. zones bypassed ONE SHORT BEEP (once every 45 secs) Speaker and external piezo a. SYSTEM IS IN TEST MODE b. LOW BATTERY AT A TRANSMITTER c. SYSTEM LOW BATTERY d. FAIL TO COMMUNICATE a. Opened zone identifications will appear. b. LOW BAT displayed with zone number of transmitter. c. LOW BAT displayed with no zone no. d. FC displayed with no zone no. a. No announcement b. low battery + zone voice descriptor c. system low battery d. check system TWO SHORT BEEPS Speaker and external piezo ARM AWAY AWAY is displayed. Red ARMED indicator is lit. ARMED AWAY – EXIT NOW THREE SHORT BEEPS Speaker and external piezo a. ARM STAY b. ZONE OPENED WHILE SYSTEM IS IN CHIME MODE. a. STAY is displayed. Red ARMED indicator is lit. b. CHIME displayed, number of open protection zone will be displayed if the Status key is pressed. a. ARMED STAY – EXIT NOW b. zone voice descriptor RAPID BEEPING Speaker and external piezo a. TROUBLE b. MEMORY OF ALARM a. FAULT displayed. Number of troubled protection zone is displayed. b. FIRE ALARM or ALARM is displayed; zone number in alarm is displayed. a. fault + zone voice descriptor b. fire alarm or alarm + zone voice descriptor SLOW BEEPING Speaker and external piezo a. ENTRY DELAY WARNING b. EXIT DELAY WARNING a. Exceeding the delay time without disarming causes alarm. b. AWAY is displayed a. DISARM SYSTEM NOW b. ARMED [AWAY] – EXIT NOW
– 40 – Summary of Audible Notification Summary of Audible NotificationSummary of Audible Notification Summary of Audible Notification Additional Announcements: Pressing STATUS key once will announce the following primary messages, depending on the system’s status at the time: Disarmed–Ready to Arm [check system] Disarmed [not ready to arm] Armed [away] [stay] [check system] [exit now] Pressing the STATUS key twice will announce the following secondary messages, depending on the system’s status at the time: Fire Alarm + zone voice descriptor Alarm + zone voice descriptor Carbon Monoxide Alarm + zone voice descriptor Carbon Monoxide Fault + zone voice descriptor Fire Fault + zone voice descriptor Fault + zone voice descriptor Low Battery + zone voice descriptor System Low Battery Check System AC Loss Zones Bypassed Chime NOTE: If there are no secondary messages, the primary status messages will be announced. LED Meanings ARMED LED: ON = System armed (Red) OFF = System disarmed Blinking = System armed, but a fault exists or once per second when AVM (VOX or Talk) or speaker phone mode is active. READY LED: ON = System disarmed, ready to arm (Green) Blinking = System disarmed, not ready to arm (a fault exists) or once per second when AVM (VOX or Talk) or speakerphone mode is active. NOTE: When the system is armed, the READY LED turns off.