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ADT Security Services Safewatch QuickConnect User Manual
ADT Security Services Safewatch QuickConnect User Manual
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Safewatch QuickConnect Security System User Guide STATUS FUNCTION SELECT OFF CODE CHIME DELETEAUX STAYRECORD VOLUME PLAY TEST BYPASS ESCAPE ADDAWAY 07001-001-V1 123 4 56 789 0 # ARMED READY K14853V2 2/08 Rev. A Ref: LYNXR-ISIA
– 2 – Your ADT security system is designed for use with devices manufactured or approved by ADT for use with your security system. Your ADT security system is not designed for use with any device that may be attached to your security systems keypad or other communicating bus if ADT has not approved such device for use with your security system. Use of any such unauthorized device may cause damage or compromise the performance of your security system and affect the validity of your ADT limited warranty. W hen you purchase devices that have been manufactured or approved by ADT, you acquire the assurance that these devices have been thoroughly tested to ensure optimum performance when used with your ADT security system.
– 3 – TABLE OF CONTENTS TABLE OF CONTENTSTABLE OF CONTENTS TABLE OF CONTENTS SYSTEM OVERVIEW................................................................................................................................5 Features ................................................................................................................................................. 5 General Operation ................................................................................................................................. 7 Quick View of System Functions .......................................................................................................... 9 About the Master Keypad ................................................................................................................... 11 Master Keypad Definitions ................................................................................................................. 12 About the Display and Indicators ....................................................................................................... 15 SECURING THE PREMISES................................................................................................................ 15 Checking System Status ..................................................................................................................... 15 Arming the System .............................................................................................................................. 16 Entry/Exit Delays ................................................................................................................................ 17 Disarming the System ......................................................................................................................... 18 Bypassing Protection Zones ................................................................................................................ 20 Panic Keys / Chime Mode.................................................................................................................... 21 USER FUNCTIONS................................................................................................................................. 22 Message Recording/Playback/Volume Control ................................................................................... 22 Aux Function ....................................................................................................................................... 24 Clock/Calendar .................................................................................................................................... 25 Remote Phone Control Feature........................................................................................................... 27 Speaker Phone Feature ....................................................................................................................... 29 Remote Services ................................................................................................................................... 31 FIRE ALARM SYSTEM........................................................................................................................... 32 General Information ............................................................................................................................ 32 National Fire Protection Association’s Smoke Detector Recommendations ..................................... 33 Emergency Evacuation........................................................................................................................ 34 SYSTEM FUNCTIONS............................................................................................................................ 35 Security Codes ..................................................................................................................................... 35 Testing the System .............................................................................................................................. 36 Trouble Messages ................................................................................................................................ 37 Maintaining Your System ................................................................................................................... 38 SUMMARY OF AUDIBLE NOTIFICATION........................................................................................ 39 FCC STATEMENTS................................................................................................................................. 41 SERVICING INFORMATION................................................................................................................ 45 LIMITATIONS OF THIS ALARM SYSTEM........................................................................................ 46 OWNER’S INSURANCE PREMIUM CREDIT REQUEST................................................................ 47 INDEX........................................................................................................................................................ 51 ONE YEAR WARRANTY........................................................................................................................ 53
– 5 – SYSTEM OVERVIEW SYSTEM OVERVIEWSYSTEM OVERVIEW SYSTEM OVERVIEW Features General Information This system offers you three forms of protection: burglary, fire, and emergency, depending on the configuration of your system. The system consists of a master keypad for controlling system operation, various wireless sensors that provide perimeter and interior burglary protection, and optional smoke or combustion detectors to provide early fire warning. In addition, optional wireless keypads may have been installed to allow you to control the system away from the master keypad. The system may also be controlled from a remote telephone and can be used as a speaker phone. The system uses microcomputer technology to monitor all protection zones and system status, display appropriate information on the keypad display, and initiate appropriate alarms. Your system may also have been programmed to automatically send alarm or status messages over the phone lines to a central alarm monitoring station, and may also be capable of two-way voice communication with the central station. The user features of this security system are listed below. Ask your installer which features have been programmed for your system. • STAY and AWAY arming modes: By using these modes you can protect either the perimeter only, or the entire premises. • 3 panic key functions: Designated keys allow you to manually activate fire, personal emergency, or silent alarms. Refer to the PANIC KEYS section for detailed information. • Real-time clock: Keypad displays current time. Refer to the CLOCK/CALENDAR section for procedures for setting the time. • Voice announcement of system status: The master keypad’s built-in speaker announces system status at the press of a key. Refer to the CHECKING SYSTEM STATUS section for detailed information. • Message center: The system allows recording and play back of brief messages. Refer to the RECORDING/PLAYBACK MESSAGES section for procedures. • AUX key function: Designated key lets you activate a predefined series of keystrokes with a single press of the AUX key plus user code. Ask your installer which of these features has been assigned to the AUX key in your ADT Safewatch QuickConnect Security System. Refer Security System to the AUX FUNCTION section for detailed information. • Two-way voice: Allows the central station to listen, talk to or conduct two-way conversations with individuals on the premises Refer to the TWO-WAY VOICE section for detailed information. • Phone Control: Provides a remote interactive phone capability that permits access to the security system from any off-site touch-tone telephone. • Speaker Phone Operation: The system is capable of operating as a speaker phone allowing hands free telephone conversation. • Security Codes: The system is capable of supporting an Installer code, Master user code and six additional User codes. Refer to the SECURITY CODES section for detailed information.
– 6 – SYSTEM OVERVIEW SYSTEM OVERVIEWSYSTEM OVERVIEW SYSTEM OVERVIEW Features False Alarm Prevention Many false alarms are caused by simple accidents, like forgetting to close a door when you leave. The LYNXR-ENSIA is equipped with several features that help prevent false alarms. Some of these features are optional or programmable. Although turning off some of these features may provide additional security, it may also increase the chances of false alarms. Your installer can help you decide if you want to use the optional false alarm prevention features or not. The following provides a brief explanation of the features included with your security system that help prevent false alarms from occurring, and what you should do if such alarms occur. • Exit/Entry Delays: Your security system has been programmed with delay times that allow you to exit the premises after arming, and to disarm the system upon entry before an alarm occurs. If you leave the premises too late when exiting, or disarm too late when arriving home, it will cause a false alarm. If an alarm occurs, you should disarm the system immediately, and wait for your security monitoring company to call you. • Exit Alarms: Leaving the premises and forgetting to close the door is a common cause of false alarms. The security system will sound an alarm, and display EA, indicating, “exit alarm”. The security system provides extra time for you to disarm the system before dialing your monitoring company. Disarming the system immediately may prevent a call to your alarm monitoring company. • Exit Time Restart-Exit Delay Restart/Reset: If you leave the premises and enter again before the exit delay has expired, the system will restart the exit time giving you more time to leave. If there are less than 10 seconds left to exit, the system will sound fast beeps, indicating an alarm will occur soon if you don’t exit or disarm immediately. When this occurs, you should disarm the system and arm again when you are ready to leave. The Exit Delay can also be restarted by entering CODE + STAY • Auto Stay Feature: If you arm the system in the “AWAY” mode from the LYNXR keypad or RF keypad but no one exits, the alarm system will automatically change to the “STAY” mode. This will prevent you from tripping alarms by remaining on premises. Disarm the system and arm away again when you are ready to leave. • Burglary Abort Window: Your security system has a delay between the time a burglary alarm sounds, and the time the monitoring company is called. This delay gives you time to disarm the security system before the alarm is reported to the monitoring company. This delay is factory preset at 30 seconds, but may be increased or decreased by your installer. • False Alarms: If a burglary or fire alarm condition occurs and the system has been disarmed, the keypad will display “CA” or cancel. If this was a false alarm, wait for the monitoring company to call you. They will verify your security code or password and prevent them from calling emergency personnel to respond to a false alarm.
– 7 – SYSTEM OVERVIEW SYSTEM OVERVIEWSYSTEM OVERVIEW SYSTEM OVERVIEW General Operation Zones Your systems sensing devices have been assigned to various zones. For example, the sensing device on your entry/exit door may have been assigned to zone 01, sensing devices on windows in the master bedroom to zone 02, and so on. These numbers appear on the display when an alarm or trouble condition occurs. Fire Protection The fire protection portion of your security system (if used) is always active and will sound an alarm if a fire condition is detected. Refer to the FIRE ALARM SYSTEM section for important information concerning fire protection, smoke detectors and planning emergency exit routes from the premises. Burglary Protection Your system provides two modes of burglary protection: STAY and AWAY. STAY mode protects the perimeter only, allowing you to freely move within the premises. AWAY mode protects the entire system. Both modes provide an entry delay time that allows you to reenter the premises without setting off an alarm. The system also allows you to bypass selected zones before arming the system, if desired. Refer to the BYPASSING PROTECTION ZONES section. The system also provides a CHIME mode, for alerting users to the opening of protected doors and windows while the system is disarmed. You must turn on (arm) the burglary protection portion of your system before it will sense burglary alarms. To arm the system, enter your user code then press the desired arming key (AWAY or STAY). Refer to the ARMING THE SYSTEM section for detailed procedures and information. Security Codes At the time of installation, you were assigned a personal 4-digit security or “master user” code. You must enter the user code when arming and disarming the system, and when performing other system functions. As an additional security feature, other users who do not need to know your code can be assigned up to 6 different security codes. Refer to the SECURITY CODES section for procedures on adding security codes to the system. Alarms When an alarm occurs, the keypad and optional external sounders will sound for about 15-seconds, and the keypad will display the zone(s) causing the alarm. After 15-seconds, the siren stops temporarily and voice announcements of the zones in alarm begins. When these zones have been announced, the siren sounds again and the cycle repeats itself, until the system is disarmed (code + OFF) or until alarm bell timeout occurs. (To reduce false alarms message reporting is delayed 30 seconds. The delay can be reduced to 15 seconds, or increased up to 60 seconds at your option. Consult with your installer to ensure that the correct delay has been programmed.) If your system is connected to a central monitoring station, an alarm message will be sent. To stop the alarm sounding, simply disarm the system. The zone(s) causing the alarm remain displayed indicating memory of alarm. Refer to the DISARMING THE SYSTEM section for information about clearing the memory of alarm display
– 8 – SYSTEM OVERVIEW SYSTEM OVERVIEWSYSTEM OVERVIEW SYSTEM OVERVIEW General Operation Two-Way Voice Feature The ADT Safewatch QuickConnect Security System supports voice dialog between an operator at the central station and an individual at the premises. This feature allows the central station to listen, talk to or conduct a two-way conversation with an individual(s) at the premises and allows the operator to gather information about the nature and location of the alarm that may be helpful in responding to police or rescue departments. If the Two-way Voice Feature has been programmed and an alarm condition is detected, the system sends an alarm message to the central station. After acknowledgement is received, a “listen in to follow” message is sent to the central station. In response to this message, the central station operator can enter commands that allow him to initiate a 5-minute voice session. The options allow the operator to enter the following modes: • Talk: Allows the operator to speak to individuals at the premises through the system speaker. • VOX (2-way voice): Allows the operator to hold a two-way (speak and listen) conversation with individuals at the premises. • Listen: Allows the operator to listen to any activity at the premises through the system microphone. If a subsequent zone is violated during a voice session, the system will terminate the session and process the alarm. During the voice session, the ARMED (red) and READY (green) LEDs will alternately blink in the Talk and VOX Modes but not during Listen Mode.
– 9 – QUICK VIEW OF SYSTEM FUNCTIONS QUICK VIEW OF SYSTEM FUNCTIONSQUICK VIEW OF SYSTEM FUNCTIONS QUICK VIEW OF SYSTEM FUNCTIONS NOTE: = Boxes represent the entering of your 4-digit user code. SECURITY FUNCTIONS Checking system status: ---------------STATUS To arm in STAY mode: ---------------- * + STAY To restart exit delay: -------------------STAY (only if programmed and system armed in Stay mode) To arm in AWAY mode: --------------- * + AWAY To arm with NO DELAY: ------------- * + AWAY or STAY + NO DELAY To arm if Quick Arm is active: -----AWAY or STAY (hold down for at least 2 seconds) To disarm system and silence alarms: + OFF Note: During Entry Delay or when an Alarm Condition exists the system can be disarmed by entering the User Code. Entering the OFF key is not required To bypass a zone(s): --------------------- + BYPASS + 2-digit zone number(s) To turn Chime mode on or off: -----FUNCTION + CHIME * Security code is not required if Quick Arm is active. Instead, press and hold down the STAY or AWAY key. MESSAGE CENTER To record a message: -------------------FUNCTION + RECORD To stop recording before end of 85 secs: OFF To play back a message: ---------------FUNCTION + PLAY To skip a message:---------------------------- [✻] To delete all messages:-------------------- FUNCTION + DELETE (during message replay) VOLUME ADJUSTMENT To adjust message playback/announcement volume: FUNCTION + VOLUME + [3] or [6] To mute system announcements: -FUNCTION + VOLUME + OFF To restore/unmute announcements: FUNCTION + VOLUME + [3] or [6] SPEAKER PHONE OPERATION To enter speaker phone mode: -----[#] + AUX To exit speaker phone mode: -------OFF To enable/disable (toggle) ringer: [#] + VOLUME + AUX To return keypad to telephone mode (after clearing an alarm or trouble or disarming the system): [#] + AUX To flash (switch between two calls using call waiting): AUX * *To return to first call wait at least two (2) seconds and enter AUX again.
– 10 – QUICK VIEW OF SYSTEM FUNCTIONS QUICK VIEW OF SYSTEM FUNCTIONSQUICK VIEW OF SYSTEM FUNCTIONS QUICK VIEW OF SYSTEM FUNCTIONS REMOTE PHONE CONTROL OPERATION To remotely disarm: --------------------- + [1] To remotely arm in AWAY mode: - + [2] To remotely arm in STAY mode: -- + [3] To remotely bypass a zone: ---------- + [6] + zone no. To remotely activate forced bypass: ------------ + [6] + [#]* To remotely check system status: - [*] To hang up: ---------------------------------- + [9] *If forced bypass was enabled by your installer. OTHER FUNCTIONS To set the time and date: -------------- + FUNCTION + [63] To add a user code: --------------------- ** + CODE + user no. (02-08)+ user code To delete a user code (except Master Code): ** + CODE + user number (02-08) To turn Test mode on: ------------------ + TEST To turn Test mode off: ----------------- + OFF To use the defined AUX function:-Press and hold AUX key 2 seconds (4 beeps) + ** Only the master code can be used to add or delete another user code.