ADT Security Services DSC Envoy User Manual

							Using Your NT9010 System
7 Remote Telephone Access
NOTE: Please pause for 1 second between key presses when entering 
access codes or commands on a remote phone.
1. From any touch-tone telephone, dial number of the line on which your NT9010 
has been installed. 
2. After one ring, hang up. Wait 10 seconds then call again. On the second call, 
the system will answer after one or two rings and announce:
“Hello.”
3. Enter your 3-digit Telephone Access Code within 10 seconds. If you wait longer 
than 10 seconds, the system will automatically hang up. 
4. The system will then prompt:
“Enter your access code.”
Enter your [access code] within 20 seconds. If you wait longer than 20 seconds,  
the system will hang up. The system will also hang up if 3 incorrect access 
codes are entered.
5. Once you have entered an access code, the system will announce one or more 
messages to advise you of its status. Follow the voice prompts to use the sys-
tem functions.
NOTE: There is only one “Telephone Access Code”. It is programmed by 
your installer. It is not the same as your 4- or 6-digit system access code. 
More than one system access code can be programmed for use by different 
users of your system (see Programming Access Codes on page 21).
Receiving 
Incoming 
CallsIf you are accessing the NT9010 system over a local telephone at the same time as 
someone calls you, the system will announce:
“Attention, you have an incoming call. To receive the call, press pound now.”
To answer the incoming call, press  . If you do not press  , you can continue to 
use the system.
Recording and 
Playing Voice 
Memos on the 
NT9010You can record a voice memo on the NT9010 controller to be listened to at a later 
time. To record a voice memo:
1. Press the Record function button. The NT9010 says “Record memo now, To 
complete press [#]“. The maximum memo length is 20 seconds.
2. Speak into the microphone (located in the top left corner of the unit). When 
you have finished recording, press  . The green Ready light flashes to indicate 
a new memo has been recorded.
To listen to a voice memo:
1. Press the Playback function button. Once the memo has been played, the green 
Ready light stops flashing, but the memo remains in memory until a new one is 
recorded, or until the NT9010 loses all power. 
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2. If the memo is not for you, you can press   to stop the playback. If you press 
 before the playback finishes, the Ready light will continue to flash.
3. When the playback is finished, the NT9010 will say “Press [
✱] to erase. Press [#] 
to save”.
Recording and 
Playing Voice 
Memos from 
a Remote 
PhoneTo record a voice memo from a remote phone:
1. Press .
 Press  , the NT9010 will say “For memo functions, press [7]“, then
 Press  , the NT9010 will say “To record memo, press [1]. To playback 
memo, press [2]“, then
 Press  , the NT9010 will say “Record memo now. To complete press [#]“.
2. Speak into the telephone. When you have finished recording, press  . The 
NT9010 will say “To record memo, press [1]. To playback memo, press [2]“.
3. Press   to exit this function.
To listen to a voice memo from a remote phone:
1. Press .
 Press  , the NT9010 will say “For memo functions, press [7]“, then
 Press  , the NT9010 will say “To record memo, press [1]. To playback 
memo, press [2]“, then
 Press  , the NT9010 beings to playback your voice memo.
 Press   will cancel the playback.
2. When the playback is finished, the NT9010 will say “Press [
✱] to erase. Press [#] 
to save”.
NOTE: Press [
✱] will only erase the notification of the memo, not the memo 
itself. After the notification has been erased, press [#] will not restore the 
notification. But you will still be able to listen to the memo by press Play-
back.
 Once you made your choice, the NT9010 will say “To record memo, press 
[1]. To playback memo, press [2]“.
3. Press   to exit this function.
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Section 3: Turning Your System On 
(Arming) and Off (Disarming)
This section describes how to turn your system on and off. Read this section care-
fully. 
Tu r n i n g  O n  
Your System1. Before you turn on your system, make sure that it is Ready. You can tell that the 
system is ready when the green (Ready) light is ON. If the green light is not on, 
see the Note below.
2. Enter your access code on the keypad. If you have entered the wrong code, the 
keypad will sound one long beep - try again to enter the correct code.
When you enter a valid access code:
 The keypad sounds fast beeps.
 The red (Armed) light turns ON.
 The keypad starts to beep once every second. This tells you that the system 
is turning on (Audible Exit Delay).
3. If you will be leaving, go out through the entry/exit door. Doing this tells the sys-
tem that you are away, and the system turns on completely.
If you will be staying, do not open the entry/exit door. This tells the system that 
you are staying, and the system turns on only the perimeter areas.
NOTE: If the green (Ready) light is not on:
 Close all doors and windows
 Stop motion in all areas with motion detectors
If the yellow (System) light is ON, check for possible trouble conditions (see 
Checking Trouble Conditions on page 19), and check that no zones are 
turned off unintentionally (see Turning Off Part of Your System (Bypassing 
Zones) on page 18). 
						

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Tu r n i n g  O f f  
Your System1. If you are outside, enter through the entry/exit door. The keypad beeps to 
remind you to turn off the system.
NOTE: Entering by any other door will immediately cause an alarm. 
If you are inside, go to the keypad (the keypad will not beep). 
2. Enter your [access code]. If you have entered from outside, you must enter the 
correct access code before the keypad stops beeping. If you do not enter a valid 
access code during this time, the system will sound an alarm.
NOTE: If you have entered the wrong code the keypad will sound one long 
beep - try again to enter the correct code.
As soon as you enter the correct code, the red (Armed) light turns OFF and the 
keypad stops beeping. 
3. If an alarm occurred while the system was on, the NT9010 will announce: “Sys-
tem is off. There are (number) alarms in memory: {Zone XX}.” See Checking 
Alarms in Memory on page 16.
CAUTION: If you return and find that an alarm has occurred while you 
were away, it is possible that an intruder may still be on the premises. Go to 
a nearby safe location, and call your central station or the local authorities 
to investigate. The alarm memory is cleared each time the system is turned 
on, so any alarms showing have occurred only during the last time the sys-
tem was on.
Other Ways to 
Tu r n  Yo u r  
System On There are two basic methods for turning on your security system. 
Away: Use this method when everyone will be away from the premises. See 
page 11.
Stay: Use this method when one or more people will stay on the premises. See 
page 12.
You can also use any of the following methods to turn on your system (see pages 
10 to 11): 
Quick Arming: Turn on your system without having to enter an access code. 
Your installer must turn on this feature before it will work.
“No Entry” Arming: Turn on your system with no entry time - use this method 
when no one else will be entering the premises.
Automatic Arming: The system will turn itself on at pre-set times. Your 
installer must turn on this feature before it will work.
NOTE: When turning on your system from a remote telephone, the system 
will automatically be in Stay mode. (See Turning On Your System While 
You Are At Home (Stay Mode) on page 12.) 
						

							Turning Your System On (Arming) and Off (Disarming)
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Tu r n i n g  O n  
Your System 
When 
Everyone is 
Away (Away 
Mode)When you turn on your system using the Away method, both interior zones (e.g. 
motion detectors) and perimeter zones (e.g. door and window contacts) will be 
active and will cause an alarm if they are opened.
1.  Check that your system is ready (green Ready light is ON).
2.  Enter your [access code]. As you enter each digit, the keypad sounder beeps. 
If you entered the access code incorrectly, the keypad sounder buzzes steadily 
for two seconds. Re-enter your access code correctly.
When you enter a valid access code:
 The keypad sounds fast beeps.
 The red (Armed) light turns ON.
 The exit time begins and the keypad beeps once every second. The keypad 
beeps quickly for the last 10 seconds of the exit time.
3. Exit the premises through the entry/exit door. Doing this tells the system that 
you are away, and the system turns on all the interior zones.
At the end of the exit time, all keypad lights, except the red (Armed) light, turn 
OFF. The system is now on.
NOTE: If the yellow (System) light is ON, there could be one or more zones 
not turned on. See Turning Off Part of Your System (Bypassing Zones) on 
page 18. If you turn on the system with a zone bypassed or a trouble 
present, your security protection is reduced.
Away Button
You may also be able to quickly turn on your system in Away mode using the 
“Away” button on your keypad. Press and hold it for two seconds to turn on the 
system in Away mode. Your installer will tell you if this feature has been enabled 
on your system.
What to do if 
the Siren 
Sounds 
Immediately 
After You ExitYour installer will tell you if this feature has been enabled on your system. 
In order to reduce false alarms, the system can notify you of an improper exit 
when turning on the system in the Away mode. If you do not securely close the 
entry/exit door during the exit time, the keypad will emit one continuous beep and 
the siren will sound. 
If this occurs:
1. Re-enter the premises.
2. Enter your [access code] to turn off the system. You must do this before the 
entry time ends.
3. Turn the system on again, making sure to close the entry/exit door properly. 
(See  Turning On Your System When Everyone is Away (Away Mode).) 
						

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Tu r n i n g  O n  
Your System 
While You Are 
At Home (Stay 
Mode)Use the Stay mode when you want to stay on the premises, and also want to pre-
vent unauthorized entry from outside. The system will only turn on the perimeter 
zones (e.g. door and window contacts), and will leave the interior zones off (e.g. 
motion detectors) so that you will be free to move around inside.
1.  Check that your system is ready (green Ready light is ON)
2.  Enter your [access code]. As you enter each digit, the keypad sounder beeps. 
If you entered the access code incorrectly, the keypad sounder will buzz steadily 
for two seconds. Re-enter your access code correctly.
When you enter a valid access code:
 The keypad sounds fast beeps.
 The red (Armed) light turns ON.
 The exit time begins and the keypad beeps once every second. The keypad 
will beep quickly for the last 10 seconds of the exit time.
3.  DO NOT leave through the entry/exit door. This tells the system that you are not 
leaving, and the system automatically turns off the interior zones.
At the end of the exit time, all keypad lights, except the red (Armed) and yellow 
(System) lights, turn OFF. The system is now on.
Re-activate bypassed zones
To turn on the rest of the system when it is in Stay mode:
1.  Press  . The interior zones are now on. 
NOTE: When you have turned on the interior zones, you will not be able to 
enter areas protected by motion detectors, or open doors and windows. To 
access these areas, you must enter your [access code] and turn off the sys-
tem.
Stay Button
You may also be able to quickly Stay arm your system using the “Stay” function 
button on your keypad. If your installer has programmed this button, press and 
hold it for two seconds to turn your system on in Stay mode. 
Tu r n i n g  O n  
Your System 
With No 
Access Code 
(Quick Arm)Your installer will tell you if the Quick Arm method is enabled on your system. 
Using the following method, you can quickly turn on your system without having 
to enter an access code.
1.  Check that the system is ready (green Ready light is ON)
2. Press  . 
 The keypad sounds fast beeps.
 The red (Armed) light turns ON.
 The exit time begins and the keypad beeps once every second until the 
end of the exit time. 
3.  Go out through the entry/exit door. The system will be in Away mode. If you do 
not exit, the system will be in Stay mode.
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							Turning Your System On (Arming) and Off (Disarming)
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NOTE: Pressing   will only turn on the system. To turn the system off, 
you must enter a valid [access code]. See Turning Off Your System on page 
10.
Tu r i n g  O n  
Your System 
with No Entry 
TimeIf you want to turn on the system, and no one else will be entering, you can 
remove the entry time from zones that normally have one. If somebody enters 
through any zone, the system will sound an instant alarm.
1.  Check that your system is ready (green Ready light is ON)
2.  Press  , then your [access code]. 
 The red (Armed) light flashes as a reminder that the system is on and has 
no entry time. 
 The keypad sounds fast beeps.
3.  The system is now in Stay mode.
Tu r n i n g  O n  
Your System 
Automatically 
(Automatic 
Arming)Your installer may have set up your system to turn on at a pre-set time. If auto-
matic arming has been set up, when the system reaches the pre-set autoarm time, 
the keypad buzzers will sound for one minute. 
During this one-minute warning time, you may be able to stop automatic arming 
by entering your [access code]. Ask your installer for more information.
Your installer may have set up the system so that users with a master code can 
change the autoarm time at the keypad. If so, master users will be able to turn the 
automatic arming function on or off, and program the time at which the system 
will automatically turn on each day.
To turn automatic arming on or off:
1.  Press  , then [master code]. 
2.  Press   to turn automatic arming on or off. The keypad will beep 3 times 
when auto-arm is turned ON, and once when it is turned OFF.
3. When you are finished, press  .
To change the autoarm time:
1. Press  , then [master code]. 
2. Press . 
3. Enter the autoarm time using the 24Hr format (0000 - 2359). For example, to 
set the time for 1:00pm, enter (1300).
5. When you are finished, press   twice.
NOTE: The system must have the correct time and date in order for the 
autoarm feature to work. Please seeSetting the Time and Date on page 21.

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Exiting When 
the System is 
On (Quick 
Exit)Your installer will tell you if the Quick Exit feature will work on your system. You 
can use the quick exit feature to leave the premises while the system is on, without 
having to turn your system off and on again.
To use the quick exit feature:
1. While the system is on, press  .
2. The system will start a two-minute countdown, during which you may leave 
through the entry/exit door. 
NOTE: During this time, you may only open and close the entry/exit door 
once. Once the door is closed the system will end the two-minute quick exit 
time. If the door is opened again, or is not closed before the two-minutes 
are up, or if another entry/exit door is opened, the entry delay time will 
begin. The system must then be turned off so that an alarm is not gener-
ated.
Exit Button
If your installer has programmed the “Exit” function button, press and hold the 
button for two seconds to activate the quick exit feature.

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Section 4: Dealing With Alarms and 
Emergencies
Read this section carefully so that you will know what to do if your system goes 
into alarm.
If you return to your premises and the siren is on. Contact the local 
authorities from a nearby safe location.
Your installer will tell you if fire detection equipment has been installed and 
enabled on your system. 
NOTE: A fire alarm always has priority over an intrusion (burglary) alarm.
Fire AlarmsA pulsing siren means a fire alarm. If there is a fire, or if you are not sure, fol-
low your evacuation plan immediately (see Fire Escape Planning on page 
23). The system may also announce the label for the zone(s) that triggered the 
alarm, if programmed by the installer.
If remote monitoring is enabled, the system will send a fire message to the central 
station. Your installer may have set up the keypad Fire keys and other fire equip-
ment to send a fire alarm message to the central station as soon as they are acti-
vated. 
Your installer may have set up other equipment (e.g. smoke detectors)  to have a 
30 second delay before sending the alarm message to the central station. Your 
installer will inform you how the equipment on your system operates. Equipment 
that has been set up with a 30 second delay (e.g. smoke detectors) gives you time 
to correct the problem before a false alarm is sent to the central station. 
If there is no fire condition, to silence the fire alarm:
1.  Press   within 30 seconds of the beginning of the alarm. The fire alarm and 
communication to the central station will be delayed for 90 seconds to give you 
time to clear the smoke detector. 
2.  If the detector still detects smoke after 90 seconds, the alarm will sound again. 
If there is no smoke, the system will return to normal.
3. If you do not press   within the 30 second delay time, the system will send a 
fire message to the central station (if remote monitoring is enabled on your sys-
tem). To silence the fire alarm after the 30 second delay has expired, enter your 
[access code].
NOTE: If you suspect that a fire message has been transmitted, but there is 
no fire condition, call the central station to avoid an unnecessary response.
NOTE: Your installer may have programmed the system to operate differ-
ently than described above. Ask your installer for more information 
regarding your system’s operation.
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Intrusion 
(Burglary) 
AlarmsA steady siren means an intrusion alarm. The system may also announce the label 
for the zone(s) that triggered the alarm, if programmed by the installer.
To silence the alarm:
1. Enter your [access code]. 
2. If the alarm was unintentional, call your central station immediately to avoid an 
unnecessary response.
3. Check the alarm memory to see which zone caused the alarm.
Once the source of the alarm has been corrected, the system will return to the 
Ready state. 
Central 
Station Talk/
Listen-inIf your installer has set up remote monitoring on your system, the talk/listen-in fea-
ture may also be available. If an alarm, or other programmed event, occurs on 
your system, this feature allows a central station operator to listen to what is hap-
pening on the premises. The operator may also be able to talk to whoever is 
present, depending on the type of event that has occurred. Ask your installer for 
more information on this feature and how it works.
Checking 
Alarms in 
MemoryThe alarm memory announcement tells you which zone (detector) caused the 
alarm. The alarm memory is cleared each time the system is turned on. Any alarms 
announced by the system have only occurred the last time the system was on.
CAUTION: If you return and find that there was an alarm while you were 
away, it is possible that an intruder may still be on the premises. Go to a 
nearby safe location, and call your central station or the local authorities to 
investigate.
If an alarm occurred while the system was turned on, the NT9010 will announce: 
“There are (number) alarms in memory: {Zone XX}.”.
1.  To cancel the alarm memory announcement, press   .
2.  After the announcement is over, the system will return to the Ready state, but 
the yellow (System) light will be ON. To listen to alarms in memory again, press 
. The NT9010 will announce the zones that were in alarm.
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