ADT Security Services DSC Envoy User Manual

							™
WARNING
This manual contains information on 
limitations regarding product use and 
function and information on the 
limitations as to liability of the 
manufacturer. The entire manual should 
be carefully read.
NT9010
User’s 
Guide 
						

							i
Quick Reference Guide
The following chart lists the basic functions of your system, and the keys to press for each 
function. Refer to the listed page number for more information.
NOTE: Some functions may not be available on your system. Ask your installer for
more information.
To Perform This Function: Enter: Page:
Turn on system (Away): ........................ [access code], leave through entry/exit door 9
OR press   (if enabled)
Turn on system (Stay): .......................... [access code], do not leave premises 12
OR press   (if enabled)
Turn off system: ................................... [access code] 10
Turn on system (No Entry Time): ...........  [access code] 13
Turn on system (Quick, if enabled):.......  (from Ready state) 12
Turn on rest of system (if Stay armed): ..  OR press   (if enabled) 12
Exit premises when system on: .............  OR press   (if enabled) 14
Turn off zones (Bypass):........................  [two-digit zone number(s)],   to exit 18
Test system...........................................  [master code]  20
Send Fire message:...............................  (press & hold for 2 seconds, if enabled) 17
Send Auxiliary message: .......................  (press & hold for 2 seconds, if enabled) 17
Send Panic message: ............................  (press & hold for 2 seconds, if enabled) 17
Send Medical message*: ......................  (press & hold for 2 seconds, if enabled) 17
Silence fire alarm:................................. [access code] 15
Silence intrusion alarm: ........................ [access code] 16
Turn door chime on/off: ..........................  to toggle on or off  22
OR press    (if enabled)
Check alarm memory: .......................... 16
Check troubles .....................................   19
Set time and date: ...............................  [master code]  21
*If available
Away
Stay

9

0
1
Away

0Exit
1
#
6
4
4

Chime
3

2

6
1 
						

							ii
Table of Contents
Quick Reference Guide i
Table of Contents ii
Limited Warranty iii
About This Guide 1
NT9010 controller Features 2
Section 1: Introduction
How Your System Works ................................................ 4
IMPORTANT NOTICE....................................................... 4
Fire Detection ................................................................. 5
Testing ........................................................................... 5
Remote Monitoring ........................................................ 5
Maintenance .................................................................. 5
Section 2: Using Your NT9010 System
Operating the System from the NT9010 controller .......... 6
Operating the System from a Telephone ......................... 6
Receiving Incoming Calls ................................................ 7
Recording and Playing Voice Memos on the NT9010 ...... 7
Recording and Playing Voice Memos from 
a Remote Phone ............................................................. 8
Section 3: Turning Your System On (Arming) and 
Off (Disarming)
Turning On Your System................................................. 9
Turning Off Your System .............................................. 10
Other Ways to Turn Your System On ............................ 10
Turning On Your System When Everyone is Away 
(Away Mode)................................................................ 11
What to do if the Siren Sounds Immediately 
After You Exit ............................................................... 11
Turning On Your System While You Are At Home 
(Stay Mode) .................................................................. 12
Turning On Your System With No Access Code 
(Quick Arm) .................................................................. 12
Turing On Your System with No Entry Time .................. 13
Turning On Your System Automatically 
(Automatic Arming) ...................................................... 13
Exiting When the System is On (Quick Exit) ................... 14
Section 4: Dealing With Alarms and Emergencies
Fire Alarms ................................................................... 15
Intrusion (Burglary) Alarms............................................ 16Central Station Talk/Listen-in ........................................ 16
Checking Alarms in Memory ........................................ 16
Calling for Help ............................................................ 17
Section 5: Using Advanced Functions
Turning Off Part  of Your System (Bypassing Zones)...... 18
Checking Trouble Conditions ....................................... 19
Testing Your System..................................................... 20
Allowing Computer Access to Your System .................. 20
Section 6: Customizing Your System
Programming Access Codes ......................................... 21
Setting the Time and Date............................................ 21
Turning the Door Chime On or Off............................... 22
Changing NT9010 Speaker Volume.............................. 22
Changing Telephone Prompt Volume ........................... 22
Section 7: Fire Safety
Household Fire Safety Audit ......................................... 23
Fire Escape Planning ..................................................... 23
Section 8: Guidelines for
Locating Smoke Detectors 24
Section 9: Replacing Batteries
Tips for Buying Batteries ............................................... 26
Door/Window Contacts................................................ 27
Motion Detectors ......................................................... 27
Glassbreak Detectors.................................................... 27
Smoke Detectors .......................................................... 28
Wireless Keys ............................................................... 28
After Installing New Batteries ....................................... 28
Glossary 29
System Information
For Service ................................................................... 31
Access Codes ............................................................... 31
System Information ...................................................... 31
Zone Information ......................................................... 32
Index 33
Warning 34
FCC & Industry Canada Statement 35 
						

							iii
Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser that for a period of
twelve months from the date of purchase, the product shall be free of defects in
materials and workmanship under normal use. During the warranty period, Digital
Security Controls Ltd. shall, at its option, repair or replace any defective product
upon return of the product to its factory, at no charge for labour and materials. Any
replacement and/or repaired parts are warranted for the remainder of the original
warranty or ninety (90) days, whichever is longer. The original owner must
promptly notify Digital Security Controls Ltd. in writing that there is defect in
material or workmanship, such written notice to be received in all events prior to
expiration of the warranty period.
International WarrantyThe warranty for international customers is the same as for any customer within
Canada and the United States, with the exception that Digital Security Controls
Ltd. shall not be responsible for any customs fees, taxes, or VAT that may be due.
Warranty ProcedureTo obtain service under this warranty, please return the item(s) in question to the
point of purchase. All authorized distributors and dealers have a warranty pro-
gram. Anyone returning goods to Digital Security Controls Ltd. must first obtain
an authorization number. Digital Security Controls Ltd. will not accept any ship-
ment whatsoever for which prior authorization has not been obtained.
Conditions to Void WarrantyThis warranty applies only to defects in parts and workmanship relating to normal
use. It does not cover:
•damage incurred in shipping or handling;
damage caused by disaster such as fire, flood, wind, earthquake or lightning;
damage due to causes beyond the control of Digital Security Controls Ltd. such
as excessive voltage, mechanical shock or water damage;
damage caused by unauthorized attachment, alterations, modifications or foreign
objects;
damage caused by peripherals (unless such peripherals were supplied by Digital
Security Controls Ltd.);
defects caused by failure to provide a suitable installation environment for the
products;
damage caused by use of the products for purposes other than those for which it
was designed;
damage from improper maintenance;
damage arising out of any other abuse, mishandling or improper application of
the products.Digital Security Controls Ltd.’s liability for failure to repair the product under this
warranty after a reasonable number of attempts will be limited to a replacement of
the product, as the exclusive remedy for breach of warranty. Under no circum-
stances shall Digital Security Controls Ltd. be liable for any special, incidental, or
consequential damages based upon breach of warranty, breach of contract, negli-
gence, strict liability, or any other legal theory. Such damages include, but are not
limited to, loss of profits, loss of the product or any associated equipment, cost of
capital, cost of substitute or replacement equipment, facilities or services, down
time, purchaser’s time, the claims of third parties, including customers, and injury
to property.
Disclaimer of WarrantiesThis warranty contains the entire warranty and shall be in lieu of any and all other
warranties, whether expressed or implied (including all implied warranties of mer-
chantability or fitness for a particular purpose) And of all other obligations or lia-
bilities on the part of Digital Security Controls Ltd. Digital Security Controls Ltd.
neither assumes nor authorizes any other person purporting to act on its behalf to
modify or to change this warranty, nor to assume for it any other warranty or lia-
bility concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of the
province of Ontario, Canada.
WA R N I N G : Digital Security Controls Ltd. recommends that the entire system be
completely tested on a regular basis. However, despite frequent testing, and due to,
but not limited to, criminal tampering or electrical disruption, it is possible for this
product to fail to perform as expected.
Installer’s LockoutAny products returned to DSC which have the Installer’s Lockout option enabled
and exhibit no other problems will be subject to a service charge.
Out of Warranty RepairsDigital Security Controls Ltd. will at its option repair or replace out-of-warranty
products which are returned to its factory according to the following conditions.
Anyone returning goods to Digital Security Controls Ltd. must first obtain an
authorization number. Digital Security Controls Ltd. will not accept any shipment
whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will be
repaired and returned. A set fee which Digital Security Controls Ltd. has predeter-
mined and which may be revised from time to time, will be charged for each unit
repaired.
Products which Digital Security Controls Ltd. determines not to be repairable will
be replaced by the nearest equivalent product available at that time. The current
market price of the replacement product will be charged for each replacement unit. 
						

							1
About This Guide
This NT9010 User’s Guide is designed for anyone using a NT9010 or NT9010A Security 
System. The NT9010 has many useful features. Read this guide thoroughly to learn how to 
use your security system. Ensure that all users of this system are fully instructed in its use. 
Important information about fire and burglary alarms is in Section 4: Deal-
ing With Alarms and Emergencies beginning on 
page 15. Read this section 
carefully!
This guide provides step-by-step instructions for each function. Each key you need to 
press will be indicated by its symbol (e.g.   To turn Door Chime On/Off). 
For some functions, you will need to enter your access code (indicated by [access 
code]). To program other access codes, or to perform advanced functions, you will need 
to enter your master code (indicated by [master code]). You can also use the master 
code to turn the system on and off.
The NT9010 controller and its lights and functions are described on pages 2 and 3. 
The Quick Reference Guide inside the front cover shows you the commands required to 
access basic system functions, and the page number each function is described on.
See the Glossary on page 29 to learn more about words used in this manual. 
Fill out the System Information on page 31 with all of your zone informa-
tion and access codes, and store this manual in a safe place for future
reference.
NOTE: All sections of this Guide are applicable to the NT9010 and NT9010A.
4
 
						

							2
NT9010 Controller Features
This is the NT9010 controller. It controls and monitors all devices on your NT9010 security system. You 
can access all system functions using the buttons on the NT9010. In addition, the NT9010 provides 
easy to understand voice prompts to help you use the system. Please familiarize yourself with your 
new system console and its features.
Stay
Exit ChimeAway
Status
PlaybackRecordVolume
3
6
98 52 1
4
7
*0#
Ready
System Armed
™

Emergency
Keys
Number
Pad
Function
Buttons
Status
Lights
Microphone(not visible)
Siren
Speaker
*
* keys on medical units. 
						

							NT9010 Controller Features
3

 Microphone
You can use the microphone to record a voice 
memo on the NT9010. To record a memo, press 
the Record button, then talk into the microphone. 
When you are finished recording, press   . To 
play the memo, press the Playback button.
If central station talk/listen-in is enabled on your 
system, the microphone will also allow you to 
talk to your central station operator.
 Siren
The NT9010 uses the siren to warn you about 
fire and burglary alarms.
 Speaker
The NT9010 uses the speaker to broadcast sys-
tem announcements, instructions, recorded 
memos, and alarms.
 Status Lights
The NT9010’s “Ready”, “Armed” and “System” 
status lights provide instant visual feedback on 
the status of your security system.
Green “Ready” Light 
If the Ready light is ON, the system is ready to be 
turned on. You will not be able to turn the sys-
tem on unless the Ready light is ON (see Tu r n -
ing On Your System on page 9).
If the Ready light is flashing, someone has 
recorded a voice memo on the NT9010. Press 
the Playback button to listen to the recording.
Red “Armed” Light 
If the Armed light is ON, the system has been 
turned on successfully. 
Yellow “System” Light 
If the System light is ON, one or more of these 
conditions could be present on the system:
System Troubles (See Checking Trouble Condi-
tions on page 19).
Alarms in Memory (See Turning Off Your Sys-
tem on page 10).Zones Bypassed (turned off) (See Turning Off 
Part of Your System (Bypassing Zones) on 
page 18).
Programming. The System light will flash when 
you are programming access codes, or perform-
ing other programming functions.
 Emergency Keys:
In an emergency, you can use these keys to 
instantly contact your central station:
Press both  * keys for two seconds to send a 
Fire message. 
Press both  * keys for two seconds to send 
an Auxiliary message. 
Press both  ** keys for two seconds to send a 
Medical message. 
Press both  * keys for two seconds to send a 
Panic message.
IMPORTANT NOTE: *The Fire, Auxiliary or 
Medical, and Panic keys will NOT function 
unless programmed by the installer. If these 
keys are in service and the installer has 
enabled audible feedback, holding down 
both keys for two seconds will cause the 
keypad sounder to beep indicating that the 
input has been accepted and sent.
**The Medical keys are available only on units 
intended to be monitored for medical applications.
 Number Pad
Use the number pad to enter your access code 
and system commands. To select a function 
press  . To exit a function press  . 
 Function Buttons
If your installer has enabled them, you can use 
the function buttons to access the stay, away, 
door chime, quick exit, status, volume control, 
memo record, and memo playback features. To 
use a feature, press and hold one of the buttons 
for two seconds. Refer to this Guide for more 
information on these features.
#

# 
						

							4
Stay
Exit ChimeAway
Status
PlaybackRecordVolume3698 52 1
4
7*0#
Ready
System Armed
™
Section 1: Introduction
Your installer has set up your system with your home or business in mind. You may 
not need all of the features described in this manual. Your installer will only turn 
on the features that you need, and should explain all the active features to you. If 
you have any questions about which features are included on your system, please 
ask your installer. 
How Your 
System WorksYour security system consists of a DSC NT9010 controller, and various detectors 
and wireless devices. 
The controller is the “brain” of your security system. It controls and checks all the 
detectors, and communicates with the central station (if remote monitoring is 
enabled). You will access system functions with your NT9010 controller, which is 
described on pages 2 and 3 of this manual. Each NT9010 has a microphone, siren, 
speaker, number pad, emergency keys, and eight function keys. 
Using the NT9010 you can send commands to the system and check the current 
system status. Your installer will mount the NT9010 in a convenient location inside 
your premises.
Your security system can provide monitoring of intrusion, fire, and emergency. 
The security system has several zones (monitored areas). Each of these zones will 
be connected to a detector (motion detector, glassbreak detector, door contact, 
etc.). If a detector goes into alarm, the NT9010 will sound an alarm and may 
announce the specific zone that caused the alarm (depending on how your 
installer has programmed the system).
IMPORTANT 
NOTICEA security system cannot prevent emergencies. It is only intended to alert 
you and – if the system is remotely monitored – your central station of an 
emergency situation. Security systems are generally very reliable but they 
may not work under all conditions and they are not a substitute for pru-
dent security practices or life and property insurance. Your security system 
should be installed and serviced by qualified security professionals who 
should instruct you on the level of protection that has been provided and 
on system operations. For important warnings and cautions, please see 
page 34. 
						

							Introduction
5
Fire DetectionThis NT9010 controller is capable of monitoring fire detection devices such as 
smoke detectors and providing a warning if a fire condition is detected. Good fire 
detection depends on having an adequate number of detectors placed in appro-
priate locations. The system must be installed in accordance with NFPA 72 
(N.F.P.A., Batterymarch Park, Quincey MA 02269). Carefully review Fire Safety on 
page 23.
NOTE: Your installer must enable the fire detection portion of this equip-
ment for it to work.
Te s t i n gTo make sure your system continues to work as intended, you must test your sys-
tem weekly. Please refer to Testing Your System on page 20. If your system does 
not work correctly, call your installer for service.
Remote 
MonitoringThis system can send alarms, troubles and emergency messages over telephone 
lines to a central station. If you accidentally initiate an alarm, immediately call the 
central station to prevent an unnecessary response.
NOTE: Your installer must enable remote monitoring for it to work.
MaintenanceWith normal use, the system requires minimum maintenance, but please note the 
following points:
1. Do not wash the security equipment with a wet cloth. Light dusting with a 
slightly moistened cloth should remove normal dust accumulations.
2. Use the system test described in Testing Your System on page 20 to check 
the battery condition of the NT9010 controller. We recommend that the stand-
by battery be replaced every three years.
3. Consult the manufacturer’s literature for testing and maintenance instructions 
for other system devices such as smoke detectors, motion detectors, and glass-
break detectors. For instructions on replacing detector batteries, see Replacing 
Batteries on page 26.
NOTE: The NT9010 is only compatible with DSC wireless devices. 
						

							6
Section 2: Using Your NT9010 System
Operating the 
System from 
the NT9010 
controllerThe NT9010 controller provides easy to understand voice prompts to help you to 
use your system.
You can check the current status of your system by pressing the Status button. The 
NT9010 will announce the time, whether the system is currently on (armed) or off 
(disarmed), if any zones are currently open or bypassed (turned off), and if there 
are any trouble conditions currently present on the system. Pressing the Status 
button while the NT9010 is speaking will cause it to stop.
Operating the 
System from 
a TelephoneIf your installer has connected your NT9010 system to an incoming telephone line, 
you can access the system using a local telephone (a telephone on your premise). 
You may also be able to use the system from a remote telephone (a telephone not 
on your premise), if your installer has turned on this feature.
Even though you can use a telephone to operate your system, the telephone can 
not display or indicate system status or zones in alarm. Therefore, it is essential 
that you check the NT9010 controller regularly for any changes in system status.
CAUTION: For the security of your codes, DO NOT use a telephone with a 
redial button to arm or disarm your system.
NOTE: The Duress Code should only be used from the local controller and 
not from a local or a remote telephone.
Local Telephone Access
Use this procedure to call your NT9010 system within your home from a telephone 
that is on the same telephone line. No dial-in is necessary.
1. Pick up the telephone handset - you will hear a dial tone. 
2. Enter your 3-digit Telephone Access Code. The dial tone will stop and the sys-
tem will announce:
“Hello.”
3. The system may also say:
“Enter your access code.”
If so, enter your [access code]. 
4. The system announces one or more messages to advise you of its status. Follow 
the voice prompts to use the system functions.