ADT Security Services BHS 3000C User Manual

							System Testing
You can test the components of the system—the sirens, the telephone h\
ookup and the sensors—without causing a 
false alarm. This section describes how you can be sure that the system \
is functioning properly.
Important Notice: Test Monthly
Your Residential Services Contract (or Small Business  
Contract) requires you to conduct these tests at least  
once a month. Weekly testing is recommended.
Siren and Transmission Test 
This test helps to ensure that the system’s siren is working properly\
 and that the system is able to send an alarm 
signal to ADT’s Customer Monitoring Centers. You will not receive a c\
all from ADT. 
To test the system’s siren and transmission:  
1. Press the OPTIONS key.
2.  Press the 5 key. 
The ENTER CODE 
light blinks. 
3.  Enter your keypad code. 
A test signal is sent to  
ADT. If it is received, the 
siren sounds briefly. The  
keypad may also beep. 
All zone lights blink. 
4.  If you do not hear the 
beep or blast and the 
TROUBLE light turns  
on, the test failed. Call 
800.445.0872.
1.  Press the OPTIONS key 
until the message win-
dow reads TEST, ENTER 
CODE.
2.   Enter your keypad code. 
The display reads TEST. 
A test signal is sent to 
ADT. If it is received, the 
siren sounds briefly. The 
keypad may also beep.
3.  If you do not hear the 
beep or blast and the 
keypad message window 
reads CP TROUBLE,  
the test failed. Call  
800.445.0872.
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Standard KeypadPremium Keypad  
						

							Testing All Burglary Sensors
This test helps to ensure that the system’s burglary sensors are work\
ing properly. No alarm signal is sent to ADT’s 
Customer Monitoring Centers.
* If the system uses four-digit codes, press 2, 4, 7, then press and hold \
the 0 key for 
three seconds.
1.  Make sure there is  
nothing moving near  
the motion detector and 
that the READY light is  
on. (If it is not, see page 
29.)
2.  Press the OPTIONS key.
3.  Press the 2 key. 
The ENTER CODE  
light blinks. 
4.  Press 2, 4. Then press 
and hold the 7 key for 
three seconds.* 
5.  Open each protected 
door and window. Listen 
for the siren to blast.  
Close the door or  
window. 
6.  Walk in front of the 
motion detector. The 
siren blasts each time  
the motion detector  
detects your movements. 
1.  Make sure there is 
nothing moving near 
the motion detector 
and that the message 
window reads READY. 
(If it does not, see page 
29.)
2.  Press the OPTIONS 
key until the message 
window reads DOOR 
CHIME.
3.  Press 2, 4. Then press 
and hold the 7 key for 
three seconds.*
     The message window 
reads READY DOOR 
CHIME TEST. 
4.   Open each protected 
door and window. 
Listen for the siren to 
blast. Close the door  
or window. 
5.  Walk in front of the  
motion detector. The 
siren blasts each time 
the motion detector  
detects your move-
ments. 
(continued)
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Standard KeypadPremium Keypad  
						

							Testing the Smoke Detector 
The smoke detector can be tested without sending an alarm signal to ADT.\
 Call ADT Customer Care at  
800.445.0872 for assistance. Do not attempt to test the smoke detector w\
ith heat, flame or canned smoke, as 
these methods can damage the smoke detector. 
Testing the Doors and Windows Only 
This test identifies whether the sensors on your home’s protected doo\
rs and windows are operating properly. You 
may prefer to conduct this test if you find it distracting to hear the s\
iren blast each time you pass the motion detector 
while testing the system. No alarm signals are sent to ADT’s Customer Monitoring Centers. 
To test the system’s door and window sensors, follow the instructions\
 on the next page. 
Note: If the system’s chime feature is on, skip steps 2, 3 and 4 of the Sta\
ndard keypad instructions or steps 2 and 3 
of the Premium keypad instructions. When the chime feature is on, the ke\
ypad beeps if a protected door or window is 
opened while the system is off. 
7.  If you do not hear the  
siren blast, call ADT at 
800.445.0872.
8.  When you have finished, 
press the CANCEL key. 
6.  If you do not hear the  
siren blast, call ADT at 
800.445.0872.
7.  When you have finished, 
press the CANCEL key. 
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Standard KeypadPremium Keypad  
						

							*Note: The keypad does not beep if the chime feature has been turned off by the\
 installer.
1.  Close all doors and win-
dows.Make sure that the 
READY light is on. (If it is 
not, see page 29.)
2. Press the OPTIONS key. 
3. Press the 2 key.
4.  Enter your keypad code.  
The READY and the CHIME 
lights turn on. 
5.  Open each protected door 
and window. Listen for the 
keypad to beep.*
6.  If you do not hear the 
keypad beep, note the zone 
number and call Customer 
Care at 800.445.0872. 
7.  When you have finished 
testing, end the test by 
repeating steps 2, 3 and 4.
1.  Close all doors and  
windows. Make sure the 
message window reads 
READY. (If it does not, see 
page 29.)
2.  Press the OPTIONS key until 
the message window reads 
DOOR CHIME.
3.  Enter your keypad code. 
The message window reads 
READY DOOR CHIME.
4.  Open each protected door 
and window. Listen for the 
keypad to beep.*
5.   If you do not hear the 
keypad beep, note the zone 
number and call Customer 
Care at 800.445.0872. 
6.  When you have finished 
testing, end the test by 
repeating steps 2 and 3. 
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Standard KeypadPremium Keypad  
						

							1. Press the OPTIONS key.
2. Press the 7 key. 
3. Observe which zone  
number is displayed.  
This is the zone that is  
not ready.
4.  Refer to the Pop-Up Zone 
Card to verify the location  
of the zone.
5.    If the zone is a door or 
window, make sure that  
it is securely closed.
6.   If the READY light turns on, 
conduct the test. 
7.  If the READY light does  
not turn on, call Customer 
Care at 800.445.0872  
for assistance.
1.  Observe which zone  
number is displayed. This is 
the zone that is not ready.
2. Refer to the Pop-Up Zone 
Card to verify the location  
of the zone.
3.  If the zone is a door or 
window, make sure that  
it is securely closed.
4. If the message window 
now reads READY, conduct 
the test.
5.   If the message window  
still reads NOT READY,  
call Customer Care at  
800.445.0872 for  
assistance.  
Standard KeypadPremium Keypad
Testing with Not Ready Zones
If the system is not ready to test, the message window reads NOT READY, \
or the READY light is off. Do the following:
READY
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							Trouble Messages
 You will get a trouble message if the system loses power, if it cannot \
reset the smoke detector, or if it cannot contact an ADT 
Customer Monitoring Center. 
Standard Keypad
2.  Press the OPTIONS key and the 9 key once more. One of the keypad’s zo\
ne lights may blink; compare it to the  
following table. If none of the conditions exists, the keypad returns to its no\
rmal state. 
1.  Observe which of the keypad’s icons are lit and note any letters that\
 may appear in the numeric display. Match the 
keypad’s message to the following table, then turn to the section lis\
ted in the table’s second column for further  
information and instructions.
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Premium Keypad
Blinking Zone LEDTrouble ConditionPage
1Low Battery Indication32
2Communication Problem Indication33
3Zone Trouble Indication35
4Call ADT Indication36
5Component Failure Indication36
6Siren Failure Indication36
7RF Interference Indication36
8Line Cut Indication (optional feature)34
Blinking Zone LEDTrouble ConditionPage
1Upload/Download Failure35
2No AC Power Indication31
MessageTrouble ConditionPage
CALL 800.445.0872Call ADT Indication36
CF TROUBLEComponent Failure Indication36
CP TROUBLECommunication Problem Indication33
CS TROUBLESiren Failure Indication36
CH TROUBLEUpload/Download Failure35
CJ TROUBLERF Interference Indication36
LINE CUTLine Cut Indication (optional feature)34
LOW BATTLow Battery Indication32
NO ACNo AC Power Indication31
TROUBLE (beeping)Zone Trouble Indication35
1. If the TROUBLE light is on, press the OPTIONS key, then the 9 key. One of the keypad’s zon\
e lights blinks; compare it to the following table.   
						

							No AC Power Indication 
What it means: The electrical power to the system has been interrupted. Instead, the sy\
stem is drawing power from 
its backup battery. The battery can provide power to the system for up t\
o four hours. 
What to do: 
1.  If you have no power to your home, wait for the electrical power to 
be restored. Once this happens, the system automatically switches 
back to its electrical source. The backup battery recharges for the 
next 24 hours. 
2.  
If you have power to your home, check the power transformer to 
ensure that it is properly plugged in (see page 4 for more information 
about the power transformer). If this solves the problem, stop. 
Otherwise, continue to the next step. 
3.  Check the breaker box. If any breakers are in the OFF position, 
move the breaker switch to ON. If this solves the problem, stop. 
Otherwise, continue to the next step. 
4.  Look for a ground-fault circuit interrupter (GFCI) on the outlet or  
on a nearby outlet. The GFCI should look similar to the one shown 
in the picture. If the red reset button juts out from the outlet,  
push it back into place. If this solves the problem, stop. Otherwise, 
continue to the next step. 
5.  Unplug the power transformer. It may be screwed in place; if so, 
remove the screw. Plug a small appliance into the outlet to verify 
the outlet is  working properly. If it is, continue to the next step. 
     If the outlet is not working properly, contact an electrician to repair \
it. Use an extension cord to plug the system’s power transformer 
into another outlet until the faulty one is repaired.
6.   If none of these steps resolves the problem, call ADT Customer 
Care at 800.445.0872.
32  
						

							Low Battery Indication 
What it means: The system’s backup battery is low. If there has not been a power out\
age at your home recently,  
call ADT Customer Care at 800.ADT.ASAP (800.238.2727) for assistance. \
If there has been a recent power failure, 
follow these instructions: 
1. If you wish to silence the keypad’s beeping, press the CANCEL key.\
 
2. Once power to your home is restored, wait 24 hours for the battery 
 to recharge. 
3. If the trouble condition returns after 24 hours, the battery is not  
recharging properly. Call ADT Customer Care at 800.445.0872  
for assistance.  
Note: If the system appears to have no power (the keypad does not light or r\
espond to your commands), call ADT 
Customer Care at 800.445.0872 for assistance. 
33  
						

							Communication Problem Indication
What it means: The system was unable to send an alarm or test signal to the ADT Custome\
r Monitoring Center. 
What you’ll notice: The keypad beeps four times per minute. If you have a Premium keypad, th\
e message window 
reads: CP TROUBLE, CALL 800.445.0872.
1. To silence the keypad’s beeping, press the CANCEL key. 
2.  Check your telephone for a dial tone. If there is no dial tone, remove t\
he dialer cable 
from the telephone jack. This disconnects the system from the telephone \
line. It will not 
be able to send an alarm signal to the ADT Customer Monitoring Centers. \
3.  Check your telephone for a dial tone. If the dial tone returns, call ADT\
 Customer Care at 
800.445.0872 for assistance. 
4.  If there is no dial tone, plug the dialer cable back into the telephone jack. Contact 
your telephone company for service. 
     Until the telephone service is repaired, no alarm signals will be sent t\
o ADT. However, 
the system should still work within your home. 
For your protection, it is very important that you resolve this problem \
quickly. 
34  
						

							Line Cut Indication (Optional Feature)
What it means: The telephone service to the security system has been interrupted. The s\
ystem cannot send an 
alarm signal to ADT’s Customer Monitoring Centers.
What you’ll notice: Less than one minute after the line cut occurs, the siren sounds or the \
keypad beeps, depending 
on whether the system is on or off. 
1. To silence the keypad’s beeping, press the CANCEL key. 
2. If the siren is sounding, silence it by entering your keypad code. 
3.  Check your telephone for a dial tone. If there is no telephone service, \
 
contact your telephone company. 
4.  If there is a dial tone, ensure that the system’s telephone cable is \
 
securely plugged into the telephone jack. If it is not, plug it in.     \
5.  If the cable is plugged in, call the ADT Customer Monitoring team at  
800.445.0872. We are available to help you 24 hours a day, seven  
days a week. 
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