ADT Security Services BHS 3000C User Manual
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The optional virtual keypad allows you to control the security system from any touch-tone telephone, whether you are at home or across the country. You can check the system’s status while on vacation, or \ trigger an emergency alarm from your bedroom. The virtual keypad is also a helpful feature for visually impaired users who may have difficulty using a traditional keypad. The Smart•Key Wireless Remote is a small remote-control device that allows you to turn the system on and off remotely. It also performs other specialized functions, such as triggering an emergency alarm. This small detector is mounted near any large expanse of glass (e.g., a window or door) in your home. It detects the sound waves produced by breaking glass, triggering the alarm system. The heat sensor detects when the temperature nearby is dangerously high. It is mounted in a central location of the house on the ceiling. Heat sensors are not available for commercial installations. This device detects both smoke and dangerously high temperatures. It is mounted in a central location of the house on the ceiling. Smoke/heat detectors are not available for commercial installations. Smoke/Heat Detector Heat Sensor Glass-Break Detector Smart•KeyTM Wireless Remote Virtual Keypad 5 Optional Equipment
This device detects carbon monoxide, an odorless, poisonous gas. Improperly maintained appliances such as hot water heaters can produce carbon monoxide. If your telephone line is cut, the optional Line Cut feature notifies yo\ u. If the alarm system is on, the siren sounds. If the system is turned off\ , the keypad beeps and displays a trouble message. Because a line cut results in a loss of telephone service, this event is\ not reported to an ADT Customer Monitoring Center. Line Cut Carbon Monoxide Detector The optional Pager/Latchkey feature notifies you that your children have arrived home safely when you are away. When your child turns the system on or off, you receive a page on your pager. You can also receive pages for other system events, like alarms or pager/latchkey loss. For information about any of these products or services, visit www.ADT.com, or contact ADT Customer Care at [email protected]. Pager/Latchkey 6 Optional Equipment, cont’d. Optional Features
7 The Parts of the Keypad READY light Lights when the system is ready to turn on ON light Lights when the system is on EMERGENCY FIRE key Press in case of fire Call 911 first, if possible EMERGENCY MEDICAL key Press in case of a medical emergency Call 911 first, if possible EMERGENCY POLICE key Press in case of a crime in progress Call 911 first, if possible CANCEL key Press, then enter your keypad code to turn off an accidental alarm OPTIONS key Allows INSTANT keyInstructs system to sound an alarm when a protected door is openedMOTION OFF keyTurns off motion detectors so you can remain at home and keep the system armedON keyTurns the system on POP-UP ZONE CARD STATUS DISPLAY Standard Keypad
8 The Parts of the Keypad, cont’d. ON light Lights when the system is on EMERGENCY FIRE key Press in case of fire Call 911 first, if possible EMERGENCY MEDICAL key Press in case of a medical emergency Call 911 first, if possible EMERGENCY POLICE key Press in case of a crime in progress Call 911 first, if possible CANCEL key Press, then enter your keypad code to turn off an accidental alarm OPTIONS key Allows you to test, customize and get information about the system INSTANT keyInstructs system to sound an alarm when a protected door is openedMOTION OFF keyTurns off motion detectors so you can remain at home and keep the system armedON keyTurns the system on POP-UP ZONE CARD MESSAGE WINDOW Premium Keypad
Status Display (Standard Keypad) The following diagram illustrates the functions of each of the keypad’\ s lights: Message Window (Premium Keypad) The premium keypad communicates with you by lighting the appropriate words and phrases i\ n the message window. The words that compose the message may appear on different lines\ , or be separated by other words. For example, if you were to change your keypad code, you would see the f\ ollowing message in the window: The words ENTER and NEW CODE are lit. This means that the system is read\ y for you to enter a new keypad code. 9 The Parts of the Keypad, cont’d. Lights when the system is on Lights when the system is ready to turn onIndicates either Zone 5 status or power loss Indicates either Zone 6 status or chime is on Indicates either Zone 7 status or the system may need service Indicates either Zone 8 status or it is time to enter a user number Indicates either Zone 4 status or it is time to enter a keypad code Indicates either Zone 1 status or the system is in Instant mode Indicates either Zone 2 status or the system is in Motion Off mode Indicates either Zone 3 status or one or more zones have been bypassed
Emergency Keys If you are home when a police, medical or fire emergency arises, you can alert an ADT Cust\ omer Monitoring Center of your situation with the single press of an emergency key. The system \ does not need to be on. (Not all emergency buttons are available to all commercial customers.) Call 911 First If your community provides 911 emergency service and you are able to rea\ ch a telephone during the emergency, ADT recommends that you call 911 before pressing the emergency key. This\ gives you the fastest access to emergency services. The following table shows the purpose of each key, and what happens when\ it is pressed. (Depending upon how the system is programmed, you may need to press the emergency key twice \ within three seconds to signal an emergency alarm.) If you press an emergency key by accident, you can cancel the alarm by p\ ressing the CANCEL key and entering your keypad code (for more information about canceling alarms, see page 18)\ . 10 Emergency Fire Medical Police PressResult The siren sounds, and a signal is sent to an ADT Customer Monitoring Center (CMC). ADT calls the fire department and then calls you to verify the alarm (this procedure may vary in some jurisdictions). The keypad beeps and a signal is sent to an ADT CMC. ADT calls you to verify the alarm. If for any reason you do not answer the call, ADT calls your local emergency response agency. The siren sounds, and a signal is sent to an ADT CMC. ADT calls you to verify the alarm. If for any reason you do not answer the call, ADT calls your local emergency response agency.
Using the Keypad The ADT security system in your home may have a Standard keypad or a Premium key\ pad. Both types of keypads can be used to turn the system on or off, or to test or customize it. Fo\ r some procedures, the keypads’ commands are slightly different. In those cases, this manual contains two sets of\ instructions, like those shown below. If you are using a Standard keypad, follow the instructions on the left. If you are\ using a Premium keypad, follow the instructions on the right. If the keypad looks like this:If the keypad looks like one of these: 11 Follow the instructions for the Standard keypad.Follow the instructions for the Premium keypad. 1. Press the OPTIONS key 2. Press the 7 key 1. Observe the number displayed in the message window. This is the zone that is not ready (there may be more than one). 2. Refer to the Pop-up Zone Card to verify the location of the zone.
Keypad Codes When the system is installed, you select a three- or four-digit code num\ ber that you will use to arm and disarm the system. This is your keypad code. You can also create a separate keypad code for anyone who needs access t\ o your home (see page 23 for more information). You can change your keypad code and add or delete additio\ nal codes whenever you like, using the keypad. If you have questions about programming, using or changing your keypad c\ ode, you can contact ADT’s Customer Care team at [email protected]. Entering and Exiting Designated Doors The designated entry/exit doors are those doors that you must use to ent\ er and leave your home while the system is on. These doors may be equipped with the door sensors described on page \ 3. If you use a different door to enter your home, an alarm may sound. Entry Delay When you enter your home while the security system is on, the keypad bee\ ps. This beeping reminds you to turn the system off. You must enter your keypad code before the beeping stops. If\ you do not, an alarm is triggered. Entry Delay Time: Exit Delay When you turn the system on in normal mode, you must exit the building a\ nd close the door before the exit delay ends. Once that delay has ended, you will trigger an alarm if you open a prote\ cted door or window, or move past a motion detector. Exit Delay Time: Note: The length of the system’s entry and exit delays can be adjusted (wi\ thin certain limits). If you find it difficult to enter or exit your home before the delay ends, contact ADT Customer Care\ at 800.445.0872 to have it changed. 12
Turning the System On The Four “On” Modes You can arm the ADT security system using four different modes: 1. Normal mode 2. Motion Off mode 3. Motion Off/Instant mode 4. Instant mode The illustration below helps you choose which mode to use. 13 If Someone might walk in front of the motion detector And Someone might open a protected door Press the ON key Everyone is leaving the house Someone (it could be a pet) is staying at home If Someone might walk in front of the motion detector And No one will open a protected door If No one will walk in front of the motion detector And No one will open a protected door Press the ON and MOTION OFF keys Press the ON, MOTION OFF and INSTANT keys Press the ON and INSTANT keys NORMAL MODE MOTION-OFF MODE MOTION-OFF/ INSTANT MODE INSTANT MODE
Turning the System On in Normal Mode 1. Close all of the doors and windows, and make sure that the message window reads READY or the READY light is lit (if not, see page 16). 2. Press the ON key. The ON light begins to blink, telling you that the system is on and that the exit delay has begun. The Premium keypad displays the number of seconds left in the exit delay. 3. Exit promptly. You must leave the building before the delay ends. See page 12 to reference the exit delay time programmed by your ADT Installation Technician. If the ON light stops blinking and is steadily lit, the exit delay has ended. If you open a door now, you will cause an alarm. Turn the system off by entering your keypad code, then start over. 1. Close all of the doors and windows, and make sure that the message window reads READY or the READY light is lit (if not, see page 16). 2. Press the ON key. 3. Press the MOTION OFF key. You must press the MOTION OFF key no more than five seconds after you press the ON key. The ON light blinks. The Premium keypad reads ON, MOTION OFF. The Standard keypad’s MOTION OFF and ON lights are lit. Turning the System On in Motion Off Mode 14 MOTION OFF