ADT Security Services BHS 1202 User Manual
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11 TURNING SYSTEM ON WITH MOTION OFF AND DOORS INSTANT This feature allows you to turn the system on without the motion detector and remove the delay time from designated entry/exit doors. 1. You may combine the above features by pressing ON, MOTION OFF, INSTANT. 2. The display window will show ON, INSTANT, MOTION OFF. The red ON light will be lighted, confirming the system is ON. 3. You may now move freely within your home without tripping the alarm. USING THE KEYPAD’S EMERGENCY BUTTONS: 1. If you are home when a police, medical or fire emergency arises you may press the appropriate button on the keypad. The system does not have to be on. (To send a fire signal on U.L. certified installations, the emergency button must be pressed two times within four seconds.) 2. The fire button is designated by the following symbol , the medical button is designated by , and the police button is designated by . (Certain emergency buttons are not available to commercial customers or in some areas.) 3. If the fire or police buttons are pushed, the system’s siren will sound. If the medical button is pushed, the keypad will beep but the siren will not sound. 4. After receiving a signal from the emergency button, the Brink’s Home Security operator will call your home to verify the alarm. If you wait for the operator to call, you will have the opportunity to explain your emergency. If you leave or do not answer the return call, or if your phone is busy, Brink’s will contact the emergency agency designated by the signal you sent. If you have accidentally pressed an emergency button, follow the procedures described in this manual. 911 SERVICE: If your community provides 911 Service and you are able to reach a phone, Brink’s recommends that you call the 911 operator before using emergency buttons on the keypad. This normally gives you the fastest access to the emergency agency. After calling 911 you may use the emergency buttons to report to Brink’s Home Security.
12 USING SYSTEM OPTIONS KEY The system has five options: BYPASS, DOOR CHIME, AUXILIARY CODES, ALARM MEMORY, AND TEST. You may scroll through the options by pressing the OPTIONS key until the desired option is displayed. If you select a feature in error, you may cancel the selection by pressing CANCEL. BYPASS This option allows you to bypass a trouble zone or a specific zone of your choice. When bypassed, the system ignores the specified zone. 1. Press OPTIONS until the display window shows BYPASS, ENTER ZONE #. (Refer to the pop-up zone card located at the top of the keypad for detailed zone information.) 2. Enter the zone number. The display window will flash the bypassed zone number then show READY, BYPASS. 3. The system can then be turned on by pressing ON. The BYPASS option can also be used with the Door Chime option described below. NOTE: The BYPASS feature is automatically canceled when the system is turned off with a valid user code. DOOR CHIME This feature is used when the system is off to let you know when a protected door or window has been opened. When a door or window is opened, you are alerted by a beep from the keypad. 1. Press OPTIONS until the display window shows DOOR CHIME. 2. Enter a valid user code to select this option. The display window will show READY DOOR CHIME. 3. Press CANCEL to turn off this feature, or it will automatically be canceled when the system is turned on.
13 ADDING AUXILIARY CODES This feature allows you to add up to six extra codes to turn the system on and off. You can use auxiliary codes when you want to allow someone access to your home, but you do not want to give them your master code. For example, auxiliary codes can be given to houseguests, housekeepers, housesitters, etc. 1. Press OPTIONS until the display window shows AUXILIARY CODE, ENTER MASTER CODE. 2. Enter the master user code. 3. The display window will show ENTER 1-6. (You have six “slots” in which to program auxiliary codes.) 4. Select 1 as the user identification for the first auxiliary code you choose. (The next auxiliary code user identification would be 2, and so on, up to a maximum of six auxiliary codes.) 5. The display window will show ENTER NEW CODE. Enter any user code of your choice. 6. The keypad will beep to confirm the system accepted the new code. You may test the code by turning the system on and off with the new auxiliary code. DELETING AUXILIARY CODES 1. Press OPTIONS until the display window shows AUXILIARY CODE, ENTER MASTER CODE. 2. Enter the user master code. 3. The display window will show ENTER 1-6. 4. Enter the user identification number (1-6) for the auxiliary code you wish to delete. 5. The display window will show ENTER NEW CODE. 6. DO NOT ENTER THE AUXILIARY CODE; instead, press CANCEL to delete the code.
14 7. You will receive a confirmation beep from the keypad. 8. You may verify that the code was deleted by turning the system on and trying to turn it off with the code you deleted. If it was deleted, it will not turn the system off. VIEWING ALARM MEMORY 1. Press OPTIONS until the display window shows ALARM MEMORY, ENTER CODE. 2. Enter a valid user code. 3. The zone number of any alarms in memory will scroll through the display window. (Refer to the pop-up zone card located at the top of the keypad.) 4. Wait for the zone numbers to scroll through the display window then the display will return to normal. TESTING THE BRINK’S SYSTEM TRANSMISSION AND SIREN TEST NOTICE: Your Protective Service Agreement requires that you test the system each week. 1. Press OPTIONS until the display window shows TEST, ENTER CODE. 2. Enter a valid user code. 3. A test signal will be sent to the Brink’s Monitoring Center. 4. When the test signal is successfully received at the Brink’s Monitoring Center, the keypad will beep, and/or the siren will sound a short blast. The display will then return to normal. (If the test signal is not successfully received at the Brink’s Monitoring Center, the display will show CP TROUBLE. Call Brink’s Customer Service at 1-800-445-0872. Customer Service is available 24 hours a day, seven days a week.) NOTE: You will not receive a call from the Brink’s Monitoring center when you use this feature.
15 TESTING THE DOOR AND WINDOW SENSORS You can test the door and window sensors without sending alarm signals to the Brink’s Monitoring Center. 1. Close all protected doors and windows. 2. Check the display window on the keypad. Display window should show READY. (If NOT READY is displayed, check the flashing zone number to ensure it is secure. If you cannot get the READY indication, call Brink’s Customer Service.) 3. Press OPTIONS until the display window shows DOOR CHIME. 4. Enter a valid user code to select this option. The display window will show READY DOOR CHIME. 5. Open and close each door and window one at a time. The keypad will give a short tone to indicate that sensor is working. (Make a note of each sensor that does not cause the keypad to give the tone and call Brink’s Customer Service.) 6. When all doors and windows have been tested, press CANCEL to exit the door chime mode. NOTE: Door chime is automatically canceled when the system is turned on. TESTING THE MOTION DETECTOR You can test the motion detector without sending alarm signals to the Brink’s Monitoring Center. 1. Make sure there is no movement in the area protected by motion detector. 2. Check the display window on the keypad. Display window should show READY. (If NOT READY is displayed, check the flashing zone number to ensure it is secure. If you cannot get the READY indication, call Brink’s Customer Service at 1-800-445-0872 for assistance. Customer Service is available 24 hours a day, seven days a week.)
16 3. Press OPTIONS until the display window shows DOOR CHIME. 4. Enter the three-digit code 247 and hold the “7” key down for five seconds. The display window will show READY DOOR CHIME TEST. 5. Walk through the protected area. If your motion is detected, the siren will give a short blast. (If your motion was not detected, call Brink’s Customer Service. A service call may need to be scheduled to adjust the motion detector.) 6. When you are finished testing the motion detector, exit the DOOR CHIME TEST mode by pressing CANCEL. NOTE: If the CANCEL key is not pressed, DOOR CHIME TEST is automatically canceled in five minutes. The system will remain in DOOR CHIME mode until CANCEL is pressed, or the system is turned on. TESTING THE SMOKE DETECTOR (OPTIONAL FEATURE) The smoke detector can be tested without sending alarm signals to the Brink’s Monitoring Center. Call Brink’s Customer Service at 1-800-445-0872 for assistance in testing the smoke detector. CAUTION: Do not attempt to test the smoke detector with canned smoke, heat, or flame. These methods may damage the smoke detector. Trouble Messages NO AC POWER INDICATION 1. The display window will show NO AC. 2. The system is currently working on the back up battery, because the electrical source to the system has been interrupted. 3. If you have a power outage, the system will work on back up battery for four to six hours. When power is restored, the system will automatically switch back to the electrical source. The battery will recharge within 24 hours. 4. If you have power to your home, check the transformer to verify it
17 is still plugged into the electrical source. (See page 4 for description of transformer.) 5. If the transformer is plugged in, check your electrical breaker box to confirm that all the breakers are in the ON position. 6. If the breakers are all in the ON position, unplug the transformer. (May require removing the retainer screw from the outlet cover.) Plug in a small appliance to determine if the electrical outlet is working properly. 7. If the outlet is not working, call your electrician to repair it. You may power the system from a working outlet by plugging the transformer into an extension cord that is plugged into the working outlet. When the faulty outlet is repaired, plug the transformer back into the outlet. 8. If the outlet is working, call Brink’s Customer Service at 1-800-445-0872 for assistance. Customer Service is available 24 hours a day, seven days a week. LOW BATTERY INDICATION 1. The display window will show LOW BATT, CALL 800-445-0872. 2. The keypad will beep every fifteen seconds. 3. Press the CANCEL to silence the beep for 24 hours. 4. If the power has been off in your home, but is now restored, you do not need to do anything. The battery will recharge within 24 hours. a. If the trouble message appears again after 24 hours, the battery is not recharging properly. b. Call Brink’s Customer Service at 1-800-445-0872 for assistance.
18 TROUBLE ON FIRE ZONE INDICATION 1. If you accidentally trip the smoke/heat detector, cancel the alarm by entering a valid user code immediately followed by CANCEL. I f there is still smoke, dust, steam, etc. in the smoke/heat detector, the display window will show the zone number and TROUBLE. 2. The keypad will beep every fifteen seconds. You may silence the beeping for 24 hours by pressing CANCEL. 3. The system will automatically try to reset when a valid user code is entered. If it fails to reset, the beep will resume after 30 minutes. 4. If TROUBLE, CALL 800-445-0872 appears in the display window 30 minutes after you have canceled the alarm, call Brink’s Customer service at 1-800-445-0872 for assistance. NOTE: This trouble condition only affects the smoke/heat detector. All other devices will work normally. LINE CUT INDICATION(Not available on the BHS-1202) 1. If you purchase the optional telephone Line Cut Feature, and your telephone line has been cut/interrupted, the display window will show LINE CUT. 2. If the system is OFF at the time the telephone line is cut/interrupted, within one minute the keypad will beep every fifteen seconds. 3. Press CANCEL to stop the beeping for 24 hours. 4. If the system is ON at the time the telephone line is cut/interrupted, within one minute the siren will sound. The display will show LINE CUT and flash the letter L. 5. No alarm signal will be sent to Brink’s Monitoring Center while the telephone line is interrupted, but the alarm system will operate within your home. 6. Enter your user code to stop the siren.
19 COMMUNICATION PROBLEM INDICATION IMPORTANT NOTICE: Converting your phone to a DSL (Digital Subscriber Line) service or other high speed data line could affect the ability of the Brink’s Home Security system to transmit alarm signals. If you have switched to DSL or other high speed line service, you should immediately test the Brink’s system’s transmission capability by following the directions in this manual. If the transmission is not successful, call Brink’s Customer Care at 1-800-445-0872. It may be necessary for Brink’s to install a filter provided by your DSL company in connection with Brink’s control panel. Note that although installation of the filter will generally allow communication, due to the nature of DSL service the Brink’s system will not be able to communicate if your telephone is in use or otherwise off the hook. 1. The display window will show CP, TROUBLE, CALL 800-445-0872. This indicates the system was unable to communicate a signal over the telephone line to the Brink’s Monitoring Center. 2. The keypad will beep every fifteen seconds. 3. Press CANCEL to stop the beeping for 24 hours. 4. Take the following action to determine if the problem is being caused by the alarm system or the telephone service: a. Check your telephone for dial tone. b. If there is no dial tone: 1. Unplug the dialer cable from the RJ-block. (See page 4, item 7 for description of dialer cable and RJ-block.) This disconnects the Brink’s alarm system from your telephone line. The RJ block is located on the side of the panel or inside of the panel. 2. If there is now dial tone, call Brink’s Customer Service at 1-800-445-0872 for assistance. Customer Service is available 24 hours a day, seven days a week. 5. If the telephone is still not working properly, the problem is not the alarm system. PLUG THE DIALER CABLE BACK INTO THE RJ- BLOCK. Notify your local telephone company for service. Until the telephone service is restored, no alarm signals can be sent to the Brink’s Monitoring Center, but the system will still work within your home. It is very important to resolve this problem quickly to ensure your home continues to be monitored.
20 CLEANING THE SMOKE DETECTOR (OPTIONAL FEATURE) If you had a smoke/heat detector installed, you will need to clean it every three months. It may also be necessary to clean it after it has been tripped by smoke or dust. To clean the smoke detector, vacuum the smoke detector vents using a crevice attachment without removing the cover. Should this cleaning process trip a smoke/heat detector alarm, perform the following steps: 1. The siren will sound. Cancel the alarm by entering a valid user code immediately followed by CANCEL . 2. The keypad may start beeping and the display flash TROUBLE. Finish vacuuming the smoke detector. 3. When you have finished vacuuming the smoke detector, check the keypad display. If it is still beeping and flashing TROUBLE, wait 30 minutes for the system to reset. 4. The beeping can be silenced for 24 hours by pressing the CANCEL key. 5. If after 30 minutes the detector fails to reset, the display window will show TROUBLE CALL 800-445-0872, and the keypad will beep. Call Brink’s Customer Service at 1-800-445-0872 for assistance. Customer Service is available 24 hours a day, seven days a week. NOTE: Every two years you should contact Brink’s Customer Service to schedule service of the smoke detectors. A more thorough cleaning and testing of the smoke/heat detector can be done at this time. (If you have purchased an extended service plan, there is no charge for this service call.)