ADDERView Secure Analogue Enhanced Manual
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20 ThreatSolution Data being sent to ports by means of faulty or subverted keyboards or mice causing the channel to switch and sending data in turn to each port. Channel switching is controlled by the front panel buttons only with all keyboard hotkey or mouse switching capabilities removed from the design. Data transfer by means of common storage. USB ports support keyboard and mouse (and optional card reader) connections only. The product does not enable a USB memory stick or disk drive to be shared between computers. Unidirectional keyboard and mouse data signalling protects against data transfer across the switch. Timing analysis attacks.If a connection exists between a computer and a shared microprocessor system, it is potentially possible to determine what may be happening on the micro by timing the responses to repeated requests that the micro must service. For example, if a high data bit takes longer to transmit through the system than a low bit it may be possible to detect the pattern of data flowing between other ports by attempting to time the responses to otherwise normal requests. In the AdderView Secure, each port has a dedicated processor that only has input signals from the rest of the system. These input signals are only active when the port is selected. Consequently a timing analysis attack from one computer would yield no information about data flowing to another computer. The user selects the wrong port. Only one simple method of selecting computers is provided. The selected port is clearly and unambiguously indicated on the front panel by means of colored lights adjacent to each key switch. For high levels of security, the screens of high and low security computers should be arranged to look visibly different in general appearance. ThreatSolution Forced malfunctions due to overloaded signalling. It is potentially possible to create forced malfunctions by constantly and quickly sending a stream of valid requests (such as the request to update the keyboard lights). A well known example of an undesirable KVM malfunction is a “crazy mouse” which was quite common with early KVM switches and was caused by data loss on PS/2 systems with the result that the mouse darted around the screen randomly clicking and opening windows. The unidirectional design of the AdderView Secure ensures that the influence of signalling on one port cannot flow past the data diodes. This means that overload signalling on one port will not affect the operation of another port. USB signalling is not susceptible to the failure mechanism that caused the crazy mouse on PS/2 systems. Signalling by means of shorting the power supply or loading the power supply. Each port is independently powered by its USB port. Shorting the power supply on one port will not cause the power on other ports to be switched off. Tampering with the switch. The switch is fitted with tamper protection measures. Data transfer by means of a shared smartcard. The switch provides a layer of isolation between the physical smartcard reader and the computer. This will counter threats associated with sharing the same physical card reader. The result is to deliver the same security level as would be present if multiple card readers were used and the card was swapped between them. A further level of security is provided by making the smartcard function absent from certain computers (by means of using cables that lack the yellow smartcard USB connector). Non-authentic facsimile switches. The enhanced models enable the authenticity of the switch to be checked by means of security certificates.
21 Getting assistance If you are still experiencing problems after checking the information co\ ntained within this guide, then we provide a number of other solutions: • Online solutions and updates – www.adder.com/support Check the Support section of the adder.com website for the latest soluti\ ons and firmware updates. • Adder Forum – forum.adder.com Use our forum to access FAQs and discussions. • Technical support – www.adder.com/contact-support-form For technical support, use the contact form in the Support section of th\ e adder.com website - your regional office will then get in contact with\ you.
22 Safety information • For use in dry, oil free indoor environments only. • Warning - live parts contained within power adapter. • No user serviceable parts within power adapter - do not dismantle. • Plug the power adapter into a socket outlet close to the module that it \ is powering. • Replace the power adapter with a manufacturer approved type only. • Do not use the power adapter if the power adapter case becomes damaged, \ cracked or broken or if you suspect that it is not operating properly. • Do not attempt to service the unit yourself. • Not suitable for use in hazardous or explosive environments or next to highly flammable materials. • Do not use the power adapter if the power adapter case becomes damaged, cracked or broken or if you suspect that it is not operating properly. • If you use a power extension cable, make sure the total ampere rating of the devices plugged into the extension cable do not exceed the cable’s am\ pere rating. Also, make sure that the total ampere rating of all the devices \ plugged into the wall outlet does not exceed the wall outlet’s ampere rating. • The power adapter can get warm in operation – do not situate it in an enclosed space without any ventilation. Lithium battery CAUTION: This product contains a lithium battery which must be disposed \ of in the correct manner. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. • If the lithium battery needs to be changed, you must return the product to your nearest Adder dealer. The battery must be replaced by an authorized Adder dealer. • Once the product has come to the end of its useful life, the lithium battery must be removed as part of the decommissioning process and recycled in strict accordance with the regulations stipulated by your local authorit\ y. Advice on battery removal can be provided on request by Adder. Warranty Adder Technology Ltd warrants that this product shall be free from defects in workmanship and materials for a period of two years from the date of ori\ ginal purchase. If the product should fail to operate correctly in normal use \ during the warranty period, Adder will replace or repair it free of charge. No liab\ ility can be accepted for damage due to misuse or circumstances outside Adder’s co\ ntrol. Also Adder will not be responsible for any loss, damage or injury arisin\ g directly or indirectly from the use of this product. Adder’s total liability u\ nder the terms of this warranty shall in all circumstances be limited to the replacemen\ t value of this product. If any difficulty is experienced in the installation or use of this pr\ oduct that you are unable to resolve, please contact your supplier.
23 Radio Frequency Energy All interface cables used with this equipment must be shielded in order \ to maintain compliance with radio frequency energy emission regulations and\ ensure a suitably high level of immunity to electromagnetic disturbances\ . European EMC directive 89/336/EEC This equipment has been tested and found to comply with the limits for a\ class A computing device in accordance with the specifications in the Europe\ an standard EN55022. These limits are designed to provide reasonable protection against harmful interference. This equipment generates, uses and can rad\ iate radio frequency energy and if not installed and used in accordance with \ the instructions may cause harmful interference to radio or television recep\ tion. However, there is no guarantee that harmful interference will not occur \ in a particular installation. If this equipment does cause interference to ra\ dio or television reception, which can be determined by turning the equipment o\ n and off, the user is encouraged to correct the interference with one or \ more of the following measures: (a) Reorient or relocate the receiving antenna. (b) Increase the separation between the equipment and the receiver. (c) Connect the equipment to an outlet on a circuit different from that to which the\ receiver is connected. (d) Consult the supplier or an experienced radio/TV technician for help. FCC Compliance Statement (United States) This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance wi\ th the manufacturer’s instructions, may cause interference to radio communic\ ation. It has been tested and found to comply with the limits for a class A com\ puting device in accordance with the specifications in Subpart J of part 15 o\ f FCC rules, which are designed to provide reasonable protection against such interfe\ rence when the equipment is operated in a commercial environment. Operation of this equipment in a residential area may cause interference, in which case th\ e user at his own expense will be required to take whatever measures may be necess\ ary to correct the interference. Changes or modifications not expressly ap\ proved by the manufacturer could void the user’s authority to operate the equip\ ment. Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissi\ ons from digital apparatus set out in the radio interference regulations of the C\ anadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioé\ lectriques dépassant les limites applicables aux appareils numériques de la classe A presc\ rites dans le règlement sur le brouillage radioélectriques publié par le m\ inistère des Communications du Canada.
24 www.ctxd.com Documentation by: © 2015 Adder Technology Limited All trademarks are acknowledged. Part No. MAN-AVSV-ADDER • Release 1.5 Web: www.adder.com Contact: www.adder.com/contact-details Support: forum.adder.com