ADDERView Secure Analogue Enhanced Manual
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AVSV1002 (2 port) AVSV1004 (4 port) AVSC1102 (2 port) AVSC1104 (4 port) AdderView Secure User Guide www.adder .comSECURE ADDER VIEW }
1 SECT 1 Contents IMPORTANT: Before using this product .....................................2 Welcome Introduction ........................................................................\ .........3 Model features ........................................................................\ ....4 AdderView Secure - front and rear layout .................................5 Devices used with the AdderView Secure ..................................6 Keyboard devices ....................................................................6 Mouse devices ........................................................................\ .6 Smartcard devices (supported only on enhanced models) ...7 Keyboards with integrated smartcard readers (supported only on enhanced models) .................................8 Standard items ........................................................................\ .....9 Additional items ........................................................................\ ..9 Installation Locations ........................................................................\ ............10 Cabling recommendations ........................................................10 Tamper-evident seals.................................................................10 Links overview ........................................................................\ ...10 Mounting ........................................................................\ ...........11 Making connections ..................................................................12 Connections to computer systems .......................................12 Connections to user console peripherals .............................12 Video display (EDID) information ........................................14 Connection to power supply ................................................15 Operation Important security features ......................................................16 Tamper-evident seals ............................................................16 The security indicators ..........................................................16 Anti-subversion monitoring (enhanced models only) ........16 Authentication checking (enhanced models only) .............17 Selecting computers ..................................................................18 Smart card reader ......................................................................18 Further information Troubleshooting ........................................................................\ 19 Summary of threats and solutions ............................................19 Getting assistance ......................................................................21 Warranty ........................................................................\ ............22 Safety information ....................................................................22 Lithium battery ........................................................................\ ..22 Radio Frequency Energy............................................................23
2 IMPORTANT: Before using this product Prior to use, a prospective user of the product should ensure that indiv\ iduals with the appropriate authority implement the following objectives in the\ environment where the product is to be used: • The operational environment procedures must ensure that all users are duly authorized and possess the necessary privileges to access the informatio\ n transferred via the product. This should be implemented physically and i\ n terms of supporting IT infrastructure. • Operational procedures must (e.g. re staff vetting and training) ensure that, as far as is reasonably possible, the product is received, install\ ed and managed in accordance with the manufacturer’s directions. This should\ also ensure that users are not malicious or hostile. • The product should be installed in an environment that is physically secure. Additionally, the security office in the organisation purchasing the p\ roduct should be aware the product is not responsible for security vulnerabilit\ ies in computers, IT components or peripherals outside its physical boundary. T\ he security of other system components connected to the product will requir\ e separate management to ensure IT security best practice.
3 SECT 2 Welcome Introduction The AdderView Secure range of products are highly robust KVM switches fo\ r critical applications. When information absolutely must not be leaked be\ tween systems or networks, the AdderView Secure units combine the necessary isolation with a desirable ease of use. AdderView Secure units combine a number of overlapping strategies that a\ re designed and proven to defeat potential points of infiltration or prot\ ect against user error. Firstly, all channel switching is controlled only from the front panel b\ uttons. No keyboard or mouse switching commands are permitted. Secondly, Data Diodes, implemented within hardwired electronic circuitry, rather than software, are liberally employed to ensure that critical data paths\ can flow only in one direction. These data diodes ensure that a compromised perip\ heral, a keyboard for instance, cannot read information back from a connected sys\ tem in order to transfer such details to another system. Whenever a channel is \ changed, the connected keyboard and mouse are always powered down and re-initiali\ zed to provide yet another level of protection against hidden peripheral mal\ ware. In general, the role of software within the unit has been reduced to an \ absolute minimum to avoid the possibility of subversive reprogramming. Additional\ ly, all flash memory has been banished from all security critical areas of the\ design, to be replaced by one-time programmable storage which cannot be altered. The outer casing contains extensive shielding to considerably reduce ele\ ctromagnetic emissions. Additionally, the casing has been designed with as few apertu\ res as possible to reduce the possibility of external probing and several prima\ ry chassis screws are concealed by tamper-evident seals to indicate any unauthorize\ d internal access. Shielding extends also to the internal circuitry with s\ trong levels of electrical crosstalk isolation between ports to protect against signa\ ls from one computer becoming detectable on another. AdderView Secure units are available in two port and four port sizes. Ea\ ch size can be ordered in standard and enhanced versions. The enhanced versions \ allow you to attach a smart card reader that can be securely shared between th\ e connected systems. The enhanced versions also contain anti-subversion and authentication features that guard against intrusion and allow you to prove that the unit is genuine, respectively. These are just a few of the many strategies and innovations that have be\ en combined to reinforce the separation between differing systems. Numerous\ other defences lie in wait to defeat any potential threat. Various strategies are employed to ensure complete separation between the switched channels: • One-way Data Diodes are used on keyboard and mouse communication channels so that data isolation does not rely on software.• The keyboard and mouse are powered down and re-initialized during every channel switch to ensure that they cannot act as transport media for malicious data between computers. • Careful shielding and separation strategies are used to ensure that data doesn’t crosstalk between channels or leak to the outside world via radiated or conducted mechanisms. PC 2PC 3PC 4PC 1 Hard wired One-way Data Diodes enforce a one-way flow on information Individually colored indicators provide clear visual feedback about the currently selected channel Channel switching is by physical button press only, no keyboard or mouse codes are permitted Common keyboard, mouse and video monitor are able to access multiple high security computers/networks, safe in the knowledge that data will not be transferred from one to another, either by user error or subversive attack. The switching section is hard wired to allow only one channel to be selected at any time.
4 Model features There are four models within the AdderView Secure range. Their varying features are summarized as follows: Standard 2-port Standard 4-port Enhanced 2-port Enhanced 4-port AVSV1002-XX AVSV1004-XX AVSC1102-XX AVSC1104-XX Uni-directional keyboard / mouse data paths ü ü ü ü High port-to-port crosstalk isolation ü ü ü ü Heavy shielding for low emissions ü ü ü ü Single key per port for selection ü ü ü ü USB or PS/2 computer connections ü ü ü ü Tamper protection ü ü ü ü Secure DDC EDID strategy ü ü ü ü Smartcard reader support ü ü Combined keyboard/smartcard reader support ü ü Advanced tamper protection / reporting ü ü Authentication function ü ü
5 www.adder .comSECURE ADDER VIEW CONSOLE INDOOR USEONLY 5V 2.5A2413 AdderView Secure - front and rear layout The AdderView Secure is housed in an electromagnetically shielded robust\ casing that measures just [w x d x h] 9.25” x 5.9” x 1.73” (235mm x 150mm x 44mm) - the height is 1U within a 19” rack. All channel switching is achieved solely using the front panel buttons which are clearly indicate\ d, as are the rear panel connections. Switching is controlled solely by the clearly labeled front panel button\ sEach selected channel is represented by an individually colored indicato\ r to provide additional visual feedback. Optional smart card reader An optional smart card reader can be connected and used in conjunction with user authentication schemes. Secure and shielded casingThe casing is shielded to reduce electromagnetic emissions to an absolute minimum, access apertures are minimized and vital access screws have tamper-evident seals. Clear and simple connectionsAll connections are clearly marked to avoid any ambiguity. Specially designed foil and braid shielded multi-connection cables are used for the system links. www .adder .comSECURE ADDER VIEW 2 port version 2 port version CONSOLE INDOOR USEONLY 5V 2.5A21 Clear error indicationOn enhanced models, any unexpected operation will be signalled by these indicators, accompanied by complete isolation of all channels. See Anti-subversion monitoring for details. The indicators are also used when authenticating enhanced models.
6 Devices used with the AdderView Secure Keyboard devices The keyboard used with the switch must be approved against the security \ policy of your organization and must be plugged directly into the switch\ ’s USB keyboard port with no adapters or converters. During the life of the product, the user should make periodic checks to \ ensure that the keyboard remains directly connected into the switch’s USB ke\ yboard port. The keyboard is powered down and reset at every switchover to clear stor\ ed states. Mouse devices Although pointing devices don’t generally process confidential data and are therefore considered to pose a lower risk, you should ensure that the mo\ use used with the switch is approved against the security policy of your org\ anization and plugged directly into the switch’s USB mouse port with no adapter\ s or converters. The mouse is powered down and reset at every switchover to clear stored \ states. CONSOLE INDOOR USE O NLY 5V 2.5 A CONSOL ECONSOLE INDOOR USE O NLY 5V 2.5 A CONSOLE
7 Smartcard devices (supported only on enhanced models) The smartcard reader and smartcards, used with enhanced models of the sw\ itch (AVSC1102-XX and AVSC1104-XX), must be approved against the security policy of your organization. The smartcard reader must be plugged direct\ ly into the switch’s USB card reader port with no adapters or converters. The\ smartcard reader is powered down and reset at every switchover to clear stored sta\ tes. Smartcards may contain memory that can be both readable and writable. Ca\ re must therefore be taken when configuring a system using smartcards. The smartcard system inside the switch is designed to introduce no great\ er risk than would be present if each computer had a separate card reader and th\ e card was moved between them. To achieve this, the switch provides a laye\ r of isolation between the computers and the shared card reader. This prot\ ects against threats involving sharing a physical card reader hardware device\ . As an additional precaution against theoretical leakage threats, the circui\ try associated with providing the generic card reader function is powered do\ wn and its memory is actively cleared at every channel switchover. The swit\ ch does not decode or store the smartcard data flowing between the computer an\ d the smartcard itself. CONSOLE INDOO RUS E O NLY 5V 2.5 A CONSOLE When using enhanced models, if smartcard capabilities are not required f\ or a particular computer, then use a non-smartcard cable (without the yellow smartcard connector). This will ensure that the computer does not see any smartcard reader function as all the smartcard functionality is presente\ d to the computer on the yellow USB connector only. Any computers that would not \ normally have card readers connected should not be connected to the swit\ ch using the yellow USB connector. Smartcard access required?: ü Use cable set: VSCD6 Smartcard access required?: û Use cable set: VSCD7 Note: Standard models of the switch (AVSV1002-XX and AVSV1004-XX) also\ have a smartcard USB socket at the rear panel (labeled ), however, it is not functional on these models.
8 Keyboards with integrated smartcard readers (supported only on enhanced models) A combined keyboard/smartcard reader (and smartcards), used with enhanced models of the switch (AVSC1102-XX and AVSC1104-XX), must be approved against the security policy of your organization. The combined keyboard/\ smartcard reader must be plugged directly into the switch’s USB card \ reader port with no adapters or converters. During the life of the product, the user should make periodic checks to \ ensure that the combined keyboard/smartcard reader remains directly connected i\ nto the switch’s USB smartcard port. The combined keyboard/smartcard reader is powered down and reset at ever\ y switchover to clear stored states. The keyboard data and smartcard data are separated from each other as so\ on as they enter the switch. The keyboard data is then sent uni-directionally \ through the switch in the same way that data from a simple keyboard is processed. Only the smartcard data is handled by the smartcard circuit. CONSOLE INDOOR USE O NLY 5V 2.5 A CONSOLE Note: Standard models of the switch (AVSV1002-XX and AVSV1004-XX) also\ have a smartcard USB socket at the rear panel (labeled ), however, it is not functional on these models.
9 www.a dder .com SECURE ADDER VIEW 5V, 2.5A Power supply plus country-specific mains cable Standard itemsAdditional items AdderView Secure(four port model shown) CD-ROM Rack bracketsIncluding four screws Shielded link cable (VGA, PS/2 keyboard, PS/2 mouse)Part code: VSCD5 (length 1.8m/6ft) Shielded link cable (VGA, USB keyboard/mouse, USB card reader)Part code: VSCD6 (length 1.8m/6ft) Shielded link cable (VGA, USB keyboard/mouse)Part code: VSCD7 (length 1.8m/6ft) Shielded link cable (VGA only)Part code: VSCD9 (length 1.8m/6ft) Four self-adhesive rubber feet