AdderView DDX CAM Manual
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30 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX The Users page This page lists all registered users and allows the admin user to add, edit and delete entries, as required. Note: When changes are made to user details, you are recommended to make a backup file. Add new Click the [+] icon to begin adding a new user. Edit Click a user entry to edit its details. Note: It is not possible to delete the Administrator account if it is the only administrator account remaining.
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31 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX The Maintenance pages The Maintenance section contains three pages: Diagnostics, System Operations and Settings. Maintenance > Diagnostics This page provides important feedback on power inputs (and switch Temperatures). The temperature information is displayed only when the Maintenance > Settings > Web UI Mode is set to Advanced. These items are only shown when Settings > Advanced Mode On is chosen. This section indicates the current...
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32 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Maintenance > System Operations This page provides a selection of important system operations that may be required at various times. Reboot SystemPerforms a complete reboot of the entire DDX system, including the switch and all modules. Confirmation is required once this button is clicked. Sync Tx/Rx FirmwareUpgrades the firmwares of all connected modules to match that of the main switch. Confirmation is required once this button is...
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33 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Maintenance > Settings This page provides options related to the user interface. When you make a change, you need to click the Update button to save it. Web UI Mode When this option is set to Advanced, extra details are shown on certain pages, such as: • Configure > Central Switch > General • Configure > Consoles > Receivers • Configure > Computers > Transmitters • Maintenance > Diagnostics Auto Refresh When this option is set to On, the...
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34 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX RESETTING AND RECOVERING There may be rare occasions when the main switch or a module needs to be given a hard reset. The DDX switch and DDX-USR module both have concealed reset buttons for this purpose. You need to use a narrow implement (e.g. a straightened-out paper clip) to press-and-hold the recessed reset button on the front panel: DDX switch > Boot into recovery image This procedure may be necessary if an attempted firmware...
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35 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Operation The DDX system is designed to be transparent in operation. A simple OSD (On Screen Display) interface allows each user to view and select from the available host computers. Note: In order to view the OSD, the user’s video display must be using 1920 x 1080 resolution. VIEWING THE OSD To view the OSD, either: • From a console keyboard, press CTRL + ALT + M, or • From a console mouse, press and hold the middle button and then press...
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36 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX USING AUDIO The DDX system fully supports stereo audio, with all audio devices being presented at the linked host computer as USB audio devices. There are slight differences in audio operation between DDX devices acting in a simple extender arrangement (without the use of a DDX switch) and a full DDX matrix installation. Using audio in a simple extender installation The audio is presented to the computer’s operating system as a USB...
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37 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX INDICATORS The DDX switches, the DDX-CAM and DDX-USR modules contain various indicators to provide you with status information. DDX switch - Red front panel status indicators The red status indicators on DDX switch front panels provide various key power and operation feedback: DDX switch - Green and amber network status indicators The green and amber status indicators on the network link port provide further status information:...
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38 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX DDX-CAM module - Green and amber status indicators The green and amber indicators on the link port of each DDX-CAM (computer) module provide the following status information: GreenOff: No power Slow flashing: Power present but no data link Fast flashing: A firmware upgrade is being forced by either the DDX switch or a DDX-USR On: Power present and link established AmberOff: No power Slow flashing: Power present but no video On:...
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39 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX This chapter contains a variety of information, including the following: • Getting assistance - see right • Appendix 1 - Link cable interference protection • Appendix 2 - Firmware upgrades for basic extender installations • Safety information • Warranty • Radio frequency energy statements GETTING ASSISTANCE If you are still experiencing problems after checking the information contained within this guide, then we provide a number of other...