ADDERLink INFINITY dual 2112T Manual v30 2112T
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30 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX TX Statistics TX Firmware Upgrade TX Reboot Enable collection of bandwidth statisticsThe ALIF dual unit can record data transfer statistics from the System port and plot them on a graph for troubleshooting and optimization purposes. When you enable this option, you will first be presented with a pop up from which you can choose which aspects you would like to graph: Data throughput, various packet rates and/or frame rates. SubmitClick this button after ticking the above checkbox to plot the chosen statistics on a pop up graph. Note: Only the System port is measured. When the Teaming port is also used, the bandwidth will be shared equally so the figures shown for the System port will apply also to the Teaming port. For instance, if the graph shows 500Mbit bandwidth, then the total bandwidth will be 1 Gigabit. UpgradeUse this page to upgrade the main or backup firmware image on the unit. Please see the section Performing an upgrade for details. Reboot Use this page to perform a reboot or a factory reset. Please see the section Manual factory reset for details. To get here1 Connect your computer to the Management port on the left side of the front panel. 2 Run a web browser and enter the IP address of the Management port: http://192.168.1.42 If the address is unknown, perform a manual factory reset. 3 Click either the Statistics , Firmware Upgrade or Reboot links, as appropriate.
31 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX TX About AboutThis page displays key information about the TX unit that may be requested by Adder Technical Support. To get here1 Connect your computer to the Management port on the left side of the front panel. 2 Run a web browser and enter the IP address of the Management port: http://192.168.1.42 If the address is unknown, perform a manual factory reset. 3 If necessary, click the About link.
32 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX APPENDIX B - The VNC port: Initial configuration This section deals with the initial configuration of the VNC port of the ALIF 2112T unit. For details about the main System and Teaming ports, please see here. The default IP address of the VNC port is 192.168.1.42; it is possible to change this either through the VNC viewer or via the TX System Configuration page. Initial connection to the VNC port Configuration of the VNC port section of the ALIF 2112T is carried out via a network, using a VNC Viewer program running on a computer or mobile device. VNC Viewers are available for most computers, tablets and smartphones. • If you already have a VNC viewer, please follow the Initial configuration instructions given on the next page. • If you do not already have a VNC viewer, there are three options: • You can download a Windows VNC Viewer from the ALIF 2112T itself. • You can download the latest VNC Viewers for most operating systems via the RealVNC website, or for tablets and smartphones from the appropriate app store. • Without downloading anything, you can run a Java version of the VNC Viewer inside your web browser. To download a Windows VNC Viewer from the ALIF 2112T unit Note: The version of VNC supplied within the ALIF 2112T supports virtual media. 1 Connect the ALIF 2112T to an IP network where a suitable computer is available on the same subnet (please see the Installation chapter for connection details). 2 On that computer, open an internet browser and enter the default local IP address used by the ALIF 2112T: http://192.168.1.42 The ALIF 2112T welcome screen should be displayed: 3 Click the link ‘Download the Windows VNC Viewer from unit’. 4 Once the file is downloaded, run it and follow the on screen instructions to open a VNC connection to the ALIF 2112T. (The VNC Viewer is a single executable file which does not require an ‘installation’ step. Simply put the file in a suitable place (such as the Desktop) and run it from there.) Note on viewers The windows VNC viewer supplied by the unit is 4.4.3se4. On the Real VNC website you will find later viewers V5. The V5 viewers support a newer 256 bit encryption technique. However, Virtual media functionality is not supported in V5 viewer. To download a VNC Viewer To download a (free) VNC Viewer for a desktop or notebook computer, visit the download page of the RealVNC website: http://www.realvnc.com/download/viewer To download a VNC Viewer app for a tablet or smartphone, visit the Apple or Android app store, or look at the RealVNC website (www.realvnc.com) for further information. To use the Java VNC Viewer 1 Connect the ALIF 2112T to an IP network where a suitable computer is available on the same subnet (please see the Installation chapter for connection details). 2 On that computer, open an internet browser and enter the default IP address used by the ALIF 2112T: http://192.168.1.42 The ALIF 2112T welcome screen should be displayed (as shown left). 3 Click the link Connect using built-in Java VNC Viewer. The Java viewer will load and run inside the browser. For more details see Appendix I - Java viewer options.
33 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Initial configuration To perform the initial configuration, you need to connect the ALIF 2112T to an IP network and use a computer located on the same network to connect to it. To perform the initial configuration 1 Connect the ALIF 2112T to an IP network (using the VNC port) where a suitable computer is available on the same subnet (please see the section VNC network link for connection details). 2 Use a computer connected to the same subnet of the network. On that computer, locate and select the VNC viewer icon A connection details dialog will be displayed: Options button Provides a range of viewer and connection settings - MORE [+] Enter the ALIF 2112T address here and click OK If required, select the encryption mode 5 Enter admin as the Username, leave the password entry blank and click the OK button. The viewer window should now open: Click the Configure button Use the various options (particularly the ‘Unit Configuration’ and ‘Network Configuration’ options) to arrange the ALIF 2112T to suit your requirements. See Appendix F - Configuration menus. 6 Click the Configure button to display the Configuration menu: 3 In the ‘Server:’ entry, type the address: 192.168.1.42 4 Click the OK button. The viewer window may open straight away (if so continue at step 6) or the system may require user authentication in which case an authentication dialog will be displayed: Note: To ensure that the Configuration menu is correctly displayed within the VNC viewer, the ALIF 2112T must be connected to the video output of its host computer.
34 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Mouse Control This option displays a mouse control dialog and is useful when the remote cursor is failing to respond correctly to your mouse movements, even after using the Resync mouse option. The mouse control dialog allows you to control the remote mouse cursor using a selection of buttons that you click with your local mouse. Controls When clicked, this button reveals a menu of options concerned with keyboard, video and mouse operation. Single Mouse Mode This mode is for fast network connections where the cursor response is sufficient to provide instant visual feedback on the remote screen. When enabled, the cursor is ‘captured’ within the viewer window until you use the ‘escape’ hot keys. To quit from single mouse mode, press F8 and then P. Alternatively, enable and use the mouse button escape sequences - see Advanced unit configuration for details. The single mouse mode does not require calibration. Resync Mouse This option has the same effect as the button on the menu bar and re-synchronizes the local and remote mouse pointers. Refresh Screen This option refreshes the whole screen image to remove any artefacts from moved screen items. This is useful when using very low refresh rates on slow speed communication links. Click to move the remote mouse cursor up, down, left or rightClick to calibrate the remote mouse Click to produce a single mouse click for the left, centre or right mouse buttons Click to produce a continuous mouse click and hold for the left, centre or right mouse buttons When ticked the unit will attempt to switch to Absolute Mouse mode (recommended). If the computer does not support this then it will display a warning and return to relative mouse mode. Click to display the Advanced Mouse Configuration dialog. See next page.
35 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Info When selected, this option displays an information dialog showing the current logged on users, the current host, its video mode and its mouse motion details. Advanced mouse configuration This dialog allows the mouse acceleration to be configured according to the operating system in use and also permits manual fine tuning for situations where problems are encountered with the Calibrate function. For best results, choose the appropriate Change motion: entry to match the host in use. The available Change Motion schemes are: Constant, XFree86, Windows Pre-XP, Windows XP, Windows XP SP2, OS/2, Solaris, Solaris 9 and Mac OSX. Most of these offer the Speed setting as the only option, however, the Windows Pre-Xp and XFree86 options contain many other parameters. When the Absolute Mode option is ticked in the main Mouse Control menu, this dialog allows you to adjust the Absolute Offset scale: Power switching When configured (and where you have access rights) this option allows you to control the mains power input to the currently selected host computer. Note: This option is generally used to power cycle remote systems that have failed to respond. Before switching a system off, ensure that all attempts have first been made to power it down through normal means. An optional power switch is required to be connected to the AUX port of the ALIF 2112T unit in order to control the mains power input into the associated computer. See also Power switching configuration. To switch a system on or off 1 Use the Hosts button to select the required computer. 2 Click the Power button and then select the Switch on or Switch off option, as appropriate.
36 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Keyboard Control This option displays a keyboard control dialog and is useful for sending keyboard combinations (to the host) that are needed regularly or that are trapped by the ALIF 2112T. When entering codes: + means press down the key that follows – means release the key that follows +– means press down and release the key that follows * means wait 250ms (note: if a number immediately follows the asterisk, then the delay will equal the number, in milliseconds) It is automatically assumed that all keys specified will be released at the end, so there is need to specify -Ctrl or -Alt if these keys are to be released together. Examples: ‘Ctrl + Alt 12’ would be expressed as: +Ctrl+ Alt+1–1+2 +N means press the ‘N’ key +Scroll means press the Scroll lock key +Space means press the space key Click to send the codeEnter the code here Click to send the contents of the clipboard to the host Click to send the code Click to send the contents of the clipboard to the host Ignore DitheringDithering is a technique used by some graphics cards to improve perceived image quality by continuously slightly varying the color of each pixel. This gives the illusion of more shades of color than the display can really reproduce, and smooths the appearance of gradually shaded areas in images. Unfortunately, dithering is an issue for KVM extenders because it makes the image appear to be changing all the time even when it is static. This means that a great deal of unnecessary network data is sent to the VNC viewer, reducing the video frame rate and making mouse response appear slow. The ‘Ignore Dithering’ option works by ignoring small variations in the video from frame to frame. This increases performance and reduces network traffic when the host computer is an Apple Mac or another computer that has dithered video output. It also improves performance if the video source is noisy (e.g. from a camera or a VGA-to-DVI converter). ‘Ignore Dithering’ is disabled by default to give full color accuracy and the best possible frame rate from non-dithered video sources. Video settings This option provides a range of options related to the video configuration. Note: If using the Paste Clipboard feature, within the VNC viewer properties, ensure that in the Inputs section, the Share clipboard with server option is enabled. See Appendix G for details. Video source Selects which video input to use. It is possible to display both single head screens (if connected) or select one over the other. If you are viewing Dual-Link video resolutions, only one head will be available. Use Remote DDC Uses the DDC of the monitors connected to the ALIF Reciever. If this option is un-ticked you can select a DDC to use that is reported by the ALIF 2112T. Hot Plug DetectWhen ticked, allows you to choose one of four hot plug detect periods when, after a display is connected, the DDC information is sought. Threshold Adjusts the level of dithering noise that is ignored. The ‘Auto’ button attempts to choose a suitable value automatically, but the level can also be adjusted manually using the slider or arrow buttons. The best value is of course a compromise between capturing all the ‘real’ screen changes whilst ignoring the (almost invisible) dithering noise. A good way to choose the value is to watch the Display Activity indicator for a static screen. If the Threshold is too low, the Display Activity will be a high percentage while nothing is really changing. If the Threshold is too high, the Display Activity will be very low (or zero) but some real changes in the screen may be missed.
37 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Virtual Media The Adder Virtual Media feature allows you to remotely make files available to a host computer that is linked to the ALIF 2112T. Disk drives, single files or collections of files and folders up to 2GB in size can be mounted via the VNC link, and appear as a read-only disk on the host. This can prove to be an invaluable tool when upgrading host computers from remote positions. Note: The file transfer is in one direction only, from viewer to host. Note: Adder Virtual Media does not currently work with Apple Mac systems. In order to use the Adder Virtual Media feature, the VM link must be made between the ALIF 2112T and a USB port on the host computer. See USB link for details. There are two main ways to use Adder Virtual Media: • Create a read-only ‘virtual disk drive’ on the host from one or more files chosen at the viewer end. This is useful for copying one or more files from the computer running the VNC viewer to the host computer. See below. • Export a disk drive (e.g. CD, DVD or USB flash drive) from the viewer computer so it appears as a disk on the host attached to ALIF 2112T. A particular use for this is for booting or upgrading the remote host from a CD or other media that you have at the viewer end. See next page. Remotely transferring files to the host as a virtual disk drive There are several methods of doing this. The easiest method depends on whether: • The files are already on the clipboard of the viewer computer (following an Edit -> Copy operation). See To remotely transfer files from the clipboard >> or • The files still need to be selected. See To select and remotely transfer files from the viewer computer >> To remotely transfer files from the clipboard 1 On the remote system, log into the ALIF 2112T using the VNC viewer. 2 If not already done, use Windows Explorer to locate and copy the required file(s), or folder(s) to the clipboard. 3 Within the VNC viewer window, click the Controls button and then select the Virtual Media option. A popup similar to the following will be displayed: Click the Create VM Drive button to announce file availability to the host computer, whereupon a popup will confirm that the new virtual media disk is built. Note: Remember, at this point the selected files/folders have not yet been transferred to the host system, they are just visible there. 4 On the host computer (via the VNC viewer) locate the new virtual drive (shown as a Removable Disk) and copy the files to the required location on the host computer. To select and remotely transfer files from the viewer computer 1 On the remote system, log into the ALIF 2112T using the VNC viewer. 2 Invoke the “Send Files” feature of the VNC viewer (called “File Transfer” in later versions), either by clicking the icon on the viewer’s toolbar or selecting from the F8 menu. 3 The viewer will display a window allowing you to select files or a whole folder. Highlight the required files or folders (up to a maximum of 2GB) that you wish to transfer to the host computer and click the Open button. The new disk drive should appear on the host a few seconds later. Note: The Use Entire Folder button provides a quick way to select a whole folder while you are viewing its contents. Note: Remember, at this point the selected files/folders have not yet been transferred to the host system, they are just visible there. 4 On the host computer (via the VNC viewer) locate the new virtual drive (shown as a Removable Disk) and copy the files to the required location on the host computer. Note: When using Adder Virtual Media features, within the VNC viewer properties, ensure that in the Inputs section, the Share clipboard with server and the Enable file transfer options are enabled. See Appendix G for details.
38 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Remotely exporting a disk drive to the host 1 On the remote system, log into the ALIF 2112T using the VNC viewer. 2 Press F8 and then V to display a Virtual Media dialog box: Remote Drive(s)This section lists any located storage devices on the remote system that are 2GB or less, and which could be copied en masse to the host computer, if desired. Remote Files or FoldersClick Browse to search for and select single or multiple files/folders to be copied to the host computer. When the Create ISO Image option is ticked this creates a bootable disk so that it’s possible to boot the host computer from the virtual media drive. 3 You can select an entire drive or a disk image (e.g. .iso) file: • Select a disk drive: Click the checkbox adjacent to the listed disk drive that you wish to make available to the host computer, or • Add a Disk Image File: Select the disk image file and click Open. 4 In the Virtual Media dialog box, click the OK button to announce the availability of the drive to the host computer. On the host computer, the new drive will appear in the same way as any removable drive would on your computer. Note: Remember, at this point the selected drive has not yet been transferred to the host system, it is just visible there. 5 On the host computer (either directly or via the VNC viewer) locate the new virtual drive (shown as a Removable Disk) and copy the files to the required location on the host computer. Note: The Remote File or Folder section of this Virtual Media dialog box provides yet another method of creating a virtual drive from some files or folders, as described above.
39 INSTALLATION CONFIGURATION OPERATION FURTHERINFORMATION INDEX Editing the viewer window menu bar If required, you can customize the menu bar of the viewer window to ensure that it contains only the necessary options. The menu bar can be edited locally by each user or edited singly by the admin or alternatively, the admin can globally alter the menu bar for all users. To edit the menu bar locally 1 Login remotely via VNC viewer and display the viewer window. 2 Place the mouse pointer on the menu bar and click the right mouse button. A popup will be displayed: To edit the menu bar via admin 1 Login remotely via VNC viewer as admin user and display the viewer window. 2 Click the Configure button in the top right corner of the viewer window. 3 Click the User Accounts button. 4 Against the entry for the required user, click the Menu Bar Edit button. The following dialog will be displayed: 3 Click on any option within the popup to add it to or remove it from the menu bar. 4 When all changes have been made, click anywhere else within the viewer window. Changes made in this way will affect the individual user only. 5 Select/deselect the items that you wish to appear on the menu bar. As you do so, the Menu bar appearance image will show how the bar will look using your edited settings. 6 Optional: To globally apply your changes, tick the Apply to all users on Save option. 7 Click the Save button. Note: The local menu bar edit popup shown above will only appear if the Enable direct right click Menu editing option is ticked within the Gui Edit Configuration screen (for that user) as shown right.