Acumen Camera NVR Series AiM HD 26 Software User Manual
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AiP -N series 16CH/9 CH/4 CH Manual 70 Appendix H Troubleshooting & FAQ Question: Should I use a gigabit network switch or a 10/100 MPBS network switch for connecting to the Aid series? Answer: It is highly recommended to use a gigabit RJ-45 port for connecting to the Aid series. You can still use 10/100 MBPS ports from a switch for connecting AiP cameras. Question: Should I use RTP/UDP protocol for connecting AiP cameras to the Aid series? Answer: In LAN environments please use RTP/UDP protocol (default setting) for connecting AiP cameras to the Aid series. It is not recommend that you connect AiP cameras via the Internet due to bandwidth issues. If connecting AiP cameras via the Internet is essential, please use RTP/HTTP protocol.
AiP -N series 16CH/9 CH/4 CH Manual 71 Question: Does the AiD series provide unicode (multi-nation) support for camera names? Answer: Yes, the AiD series provides unicode for camera names. To do so, login to Aid series settings via a browser and open Camera Name section. Here you can edit your unicode camera name. Question: What are the error codes and how do I solve the connection problem? Error code: IP LOSS Ex planation: The AiP camera is not on the network. Solution: Check the RJ-45 connection and IP address for the camera. Error code: AUTH ERR Explanation: The username and password are incorrect for the AiP camera and the AiD. Solution: The default username for the AiD is ‘admin’. The default password is ‘1111’. If you have changed your username or password, you will need to use this. Error code: URI ERR Explanation: The AiD does not support this AiP camera. Solution: Please perform a firmware update for this AiP camera. Error code: PROFILE ERR Explanation: The H.264 streaming profile might be opened for the AiP camera. Solution: Please enable both H.264 D1 and 1080P both streaming for AiP camera. The Aid requires both streamings of high definition (HD) and standard definition (SD). D1 and VGA resolutions are SD streaming. 1080P and 720P resolutions are HD streaming. The Aid does not support streaming above 1080P such as 3MP and 5MP streamings. For 3MP and 5 MP AiP cameras, please lower the resolution to 1080P or 2MP.
AiP -N series 16CH/9 CH/4 CH Manual 72 H.264 1080P Real-Time AiD Standalone NVR Specification Models 16CH 9CH 4CH D: Internal SATA HDD and built-in Slim DVD/RW -: Internal SATA HDD -: Internal SATA HDD IP Video Supports Network camera, network speed dome, and video server IP Video Input Up to 16 Channel 1080P Up to 9 Channel 1080P Up to 4 Channel 1080P Max Network Throughput 48 MBPS 32 MBPS 24 MBPS HDD Disk supported SATA Port *8 SATA Port *4 SATA Port *2 External RAID Supported e-SATA Port *1 Recording Recording mode External alarm / motion detection / schedule / manual Resolution 1080P/ 720P/ D1/ VGA Recording Video 1080P/ 720P/ D1/ VGA Schedule 7 day * 24 hrs time table, recording mode configurable Backup USB 2.0 flash disk / HTTP file download / Audio supported DVD/RW Slim DVD/RW or External USB DVD/RW External USB DVD/RW Playback Resolution 1080P/ 720P/ D1/ VGA Recording Video 1080P/ 720P/ D1/ VGA Speed FR: 2x, 4x, 8x,16x, 32x, 64x / FF:2x, 4x, 8x,16x, 32x, 64x Video Output HDMI output 1920 x1080P VGA output Up to 1920 x1080P None Backlight saving LCD backlight saving mode Multi-touch Support USB multi-touch screen Multiplexer Freeze Split screen 4, 8, 9,13,16 4, 8, 9 4 Digital zoom Up to 64x on live and playback Management Reports Full alarm, configuration, and operation reports exporting over HTTP or USB Authentication User authentication with feature configurable Recording day Recording day calculator Alarm/event DI * 8 and DO* 2 (NO/NC) DI * 2 and DO* 2 (NO/NC) Motion Motion grid 20*12 each channel, 8 sensitivities Event External alarm, video loss, stop recording, power recovering, motion detection, schedule, logon, HDD format Email Alarm notification with JPEG attachments Accessories Remote controller addressable up to 255 NVRs PTZ protocol AI MLP1/ 2 and Pelco D/ P Keyboards 3D keyboard IR receiver Extra IR extension connector None RS-485/RS-232 RS-485 keyboard connector, Input and output *2, 12V output, RS-485 PTZ output *1 RS-485 keyboard connector Input *1 , 12V output Jog & Shuttle FF, FR, Step, instant rewind, menu setup None Mouse USB, mouse-click, mouse scroll, mouse drag Audio out RCA, 1 output Remote control Yes Network Ports Gigabit LAN, RJ45 *1 Network Direct Internet browser access / multiple users access Protocols ARP / TCP/IP / UDP / HTTP / SMTP / FTP / DDNS Web Live / event log & time search playback / AVI NVR status HTML NVR status IP Scan IP Scan supported, automatically quick IP address setup for AiP cameras and NVRs Software Backup Manager Multiple NVRs FTP file download and multi-channel playback Mobile phone iPhone, iPad, Black Berry and Android mobile phone supported Others WDT Hardware watchdog timer DST Daylight saving time Multilanguage Russian, English, Chinese CPU/OS ARM Cortex A9 Processor @ 600 MHz CPU, Linux 2.6 kernel Power DC 12V, 10A / 120W DC 12V, 5A / 60W DC 12V, 4.2A / 48W Working Env. Temp: 0℃ ~ +45℃ / Humidity: 0%~80% Dimension 434 * 411.4 * 88 mm 360 * 308 * 60 mm Weight 5.0 Kg (w/o HDD) 3.0 Kg (w/o HDD)
AiP -N series 16CH/9 CH/4 CH Manual 73 DISTRIBUTOR ： AiP - N S eries