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Acer Travelmate C300 Service Guide

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Page 81

Chapter 473
Battery can’t be charged or discharged See “Check the Battery Pack” on page 68. 
Battery pack
Main board
System hang during POST ODD/HDD/FDD/RAM module
Main board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA)  PCMCIA slot assembly
Main board
PCMCIA slot pin is damaged. PCMCIA slot assembly
PC Card cannot be inserted or ejected Check if the PCMCIA slot is blocked
Main board
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory...

Page 82

74Chapter 4
The system doesnt resume from hibernation/ 
standby mode.Connect AC adapter then check if the system resumes from 
Standby/Hibernation mode. 
Check if the battery is low.
Hard disk drive
Main board
The system doesnt resume from standby mode 
after opening the lid of the portable computer.LCD cover switch
Main board
Battery fuel gauge in Windows doesn’t go higher 
than 90%. Refresh battery (continue use battery until power off, then charge 
battery).
Battery pack
Main board
System hangs...

Page 83

Chapter 475
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 77. Modem/LAN-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly. Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board
Internal LAN does not work correctly Lan cable
Driver
Main board 

Page 84

76Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is...

Page 85

Chapter 477
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative.  
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
System Check” on...

Page 86

78Chapter 4 

Page 87

Chapter 579
To p  V i e w
DCIN1 DC-In Jack 1394_1 IEEE 1394 Port
USB2 USB Port LOUT Line-Out Jack
USB1 USB Port MIC1 Mic-In Jack
TV1 S-Vedio Port Smart Card 
SlotSmart Card Reader Slot
CRT1 External Display Port RTC1 RTC Battery Connector
LCD1 LCD Coaxial Cable Connector SW1 Smart Card Connector
U52 South Bridge SW2 SW2
INV1 Inverter Cable Connector TPAD1 Touchpad Connector
RJ1 Modem Jack/LAN Jack MDC2 MDC Board Connector
DOCK1 Expansion Port KB1 Keyboard Connector
CBUS1 PCMCIA Slot DM2 DIMM Socket 2...

Page 88

80Chapter 5
Bottom View
Switch Setting
U9 CPU Socket HDD1 Mini PCI Connector
DM_1 DIMM Socket 1 MINI1 HDD Connector
FAN1 FAN Connector
SW2-1SW2-2
CHKPW ON X
BOOTBLOCK ENABLE X ON 

Page 89

Chapter 681
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate C300 
series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise 
Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available 
on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on 
the printed Service Guide.  For ACER AUTHORIZED...

Page 90

82Chapter 6
Exploded Diagram
NOTE:  The part numbers on the exploded diagram are vendor part numbers, not Acer part numbers. Please 
refer to the most up-to-date spare part list for the correct part numbers as you order the parts.
 
PictureNo.Partname And DescriptionPart Number
Adapter
NS ADAPTER 19V 70W 3PIN DELTA ADP-65DB 25.10110.171
Battery
NS BATTERY PACK LI-ION 8CELL SANYO BTP-
63D1 
RTC BATTERY 23.T28V1.001
Boards 
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