Acer Travelmate C210 Service Guide

							Acer TravelMate C210 Series
Service Guide
   
                                                                                                                                     PRINTED IN TAIWAN Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on TravelMate C210 service guide.
DateChapterUpdates 
						

							III
Copyright
Copyright © 2006 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VI 
						

							VII
Table of Contents
Chapter 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
A TravelMate Tour   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Open front view  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Closed front view   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Left view   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Right view  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Rear view   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Base view  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Easy-launch buttons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Trackpoint and click buttons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Trackpoint basics   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Scrolling basics  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using the keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Lock keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Special keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Empowering Technology password   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Acer eNet Management (for selected models)  . . . . . . . . . . . . . . . . . . . . . . . . . .20
Acer ePower Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Acer ePresentation Management  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Acer eDataSecurity Management  (for selected models)  . . . . . . . . . . . . . . . . . .25
Acer eLock Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Acer eSettings Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Acer ePerformance Management    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Chapter 2 System Utilities  35
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Navigating the BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Remove HDD/BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Chapter 3 Machine Disassembly and Replacement  47
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the HDD Module/ODD Module/Memory/ 
						

							VIII
Table of Contents
Wireless LAN Card/ LCD Module and the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Hard Disk Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Optical Disk Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Memory   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Wireless LAN Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Separating the Main Unit into the Upper Case 
And the Lower Case Assembly  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Disassembling the Upper Case, the Lower Case 
and the Main Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  65
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Disassembling the External Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Disassembling the HDD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Disassembling the Optical Disc Drive Module   . . . . . . . . . . . . . . . . . . . . . . . . . .69
Chapter 4 Troubleshooting  63
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Touchpad check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Chapter 5 Jumper and Connector Locations  81
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Chapter 6 FRU (Field Replaceable Unit) List  83
Appendix A Model Definition and Configuration  94
TravelMate C210 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Appendix B Test Compatible Components  95
Microsoft® Windows® XP Pro Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Microsoft® Windows® XP Home Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . .115
Appendix C Online Support Information  103 
						

							Chapter 11
Featur es
This computer was designed with the user in mind.  Here are just a few of its many features:
Performance
TIntel® Centrino®  Duo mobile technology, featuring
t      Intel® Core 2 Duo processor T5500/T5600 (2MB L2 cache, 1.66/1.83 GHz, 667 MHz FSB) and T7200/
T7400 (4 MB L2 cache, 2/2.16 GHz, 667 MHz FSB)
t      Intel® Core Duo processor T2300/T2400/T2500/T2600 (2MB L2 cache, 1.66/1.83/2/2.16 GHz, 667 MHz 
FSB)
t      Mobile Intel® 945GM /945PM +ICH7M
TIntel® PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) or Intel® 
PRO/Wireless 3945BG network connection (dual-mode 802.11b/g) Wi-Fi CERTIFIEDTM solution, 
supporting Acer SignalUpTM wireless technology
TUp to 2 GB of DDR2 533/677 MHz system memory, upgradeable to 4 GB using two soDIMM 
modules (dual-channel support)
Display
T12.1” XGA Thin-Film Transistor (TFT) liquid-crystal display (LCD) supporting pen-based input, with 
16.7 million color at  1024X768 resolution
TLCD slides to convert from notebook to tablet mode
TNVIDIA® GeForce® Go 7300 up to 256 MB TurboCache (128 MB of dedicated GDDR2 VRAM, up 
to 128 MB of shared system memory), supporting Microsoft® DirectX 9.0, Shader Model 3.0, 
OpenEXR High Dynamic Range (HDR) technology, NVIDIA® PowerMizerTM 6.0 PCI Express® (for 
discrete models)
TMobile Intel® 945GM Express chipset with integrated 3D graphics, featuring Intel® Graphics Media 
Accelerator (GMA) 950, up to 224 MB of shared system memory, supporting Microsoft® DirectX® 
9.0 dual independent display (for UMA models)
TUp to 2048 x 1536 resolution via non-interlaced CRT display
T16.7 million colors
TSimultaneous LCD and CRT display, with LCD panel refresh rate at 70Hz
TMPEG-2/DVD hardware-assisted capability
TDualViewTM support
Storage subsystem
T60/80/100/120/160 GB hard disk drive
TOptical drive options:
t      8X DVD-Super Multi double-layer, slot-loaded
t      DVD/CD-RW combo (for selected models)
T4-in 1 card reader, supporting Memory StickTM (MS), Memory Stick PROTM (MS PRO), 
MultiMediaCard (MMC) and Secure Digital (SD)
Communication
TModem: 56K ITU V.92 with PTT approval; Wake-on-Ring ready
System Specifications
Chapter  1 
						

							2Chapter 1
TLAN: gigabit Ethernet; Wake-on-LAN ready
TWLAN: Intel® PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) or 
Intel® PRO/Wireless 3945BG network connection (dual-mode 802.11b/g) Wi-Fi CERTIFIEDTM 
solution, supporting Acer SignalUpTM wireless technology
TWPAN: integrated Bluetooth® 2.0+EDR (Enhanced Data Rate)
Input devices
TBiometric fingerprint reader provides the notebook with advanced security protection
T84-/85-key keyboard with inverted “T” cursor layout
TBuilt-in trackpoint with two buttons
T12 function keys, four cursor keys, two Windows® key, hotkey controls, embedded numeric 
keypad, international language support
TFour easy-launch buttons: Internet, email, Empowering Key, user-programmable button
TFour tablet-mode buttons: Windows Security, Screen Rotate, Function, Escape
T3-way scroll wheel (up/down/enter)
TElectromagnetic Resonance (EMR) pen with eraser
Audio
TAudio system with one built-in 1W speaker and microphone
TSound Blaster ProTM and MS-Sound compatible
TIntel® High-Definition audio support
I/O interface
T124-pin Acer ezDock connector
TPC card slot (Type II)
TBiometric fingerprint reader
T4-in-1 card reader (MS/MS PRo/MMC/SD)
TThree USB 2.0 ports
TIEEE 1394 port
TFast infrared (FIR) port
TExternal display (VGA) port
THeadphones/speaker/line-out jack
TMIcrophone jack
TLine-in jack
TEthernet (RJ-45) port
TModem (RJ-11) port
TDC-in jack for AC adapter
Environment
TTemperature:
toperating: 5 C to 35 C
tNon-operating: -20 C to 65 C
THumidity (non-condensing):
toperating: 20%~80%
tNon-operating: 20%~80%
°°
°°