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Acer Travelmate 8371 Service Guide

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Page 81

Chapter 473
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the advanced diagnostic test for the syst em board in loop mode at least 10 times.
2. If no error is detected,  do not replace any FRU.
3....

Page 82

74Chapter 4
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or  whether the system is inoperative.  
Follow these procedures to isolate the faili ng FRU (do not isolate non-defective FRU).
NOTE:  Verify that all attached devices  are supported by the computer.
NOTE:  Verify that the power supply being used at the time  of the failure is operating correctly. (See “Power 
System...

Page 83

Chapter 575
Top View
TravelMate 8371/8331 M/B layout and  connector location
TOP view
No.NameDescription
1 CN1 CCD cable CNTR
2 CN2 MMB cable CNTR
3 CN3 LVDS cable CNTR
4 CN4 Keyboard CNTR
5 CN5 Touch Pad FFC CNTR
6 CN6 SSD cable CNTR
7 CN7 Card reader CNTR
8 CN8 BT cable CNTR
9 CN15 Fan cable CNTR
10 CN21 Audio board CNTR
Jumper and Connector Locations
Chapter 5 

Page 84

76Chapter 5
Bottom View
Bottom view
No.NameDescription
11 CN9 Battery CNTR
12 CN10 PCI-E socket
13 CN11 SIM card socket
14 CN12 PCI-E socket
15 CN13 Power cable CNTR
16 CN14 LVDS cable CNTR
17 CN16 DIMM socket
18 CN17 DIMM socket
19 CN19 HDD socket
20 CN20 USB board CNTR
21 U18 South Bridge
22 U14 North Bridge 

Page 85

Chapter 677
This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 8371/
8331. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise 
Authorization).
Please note that WHEN ORDE RING FRU PARTS, you should check the most up-to-date information available 
on your regional web or channel. For whatever reasons a  part number change is made, it will not be noted on 
the printed Service Guide. For AC ER AUTHORIZED SERVICE...

Page 86

78Chapter 6
TravelMate 8371/8331 Exploded Diagram 

Page 87

Chapter 679 

Page 88

80Chapter 6 

Page 89

Chapter 681
TravelMate 8371/8331 FRU List
Accessory
Adapter
CategoryPart Name and DescriptionAcer Part No.
WIRELESS ANTENNA LEFT 50.TTD0N.014
WIRELESS ANTENNA RIGHT 50.TTD0N.015
WIRELESS ANTENNA LEFT 3G 50.TTD0N.018
WIRELESS ANTENNA RIGHT 3G 50.TTD0N.019
CategoryPart Name and DescriptionAcer Part No.
ADAPTER DELTA 65W 19V 1.7X5.5X11 
YELLOW (ADP-65MH B A) LV5, LF LF AP.06501.027
ADAPTER LITE-ON 65W 19V 1.7X5.5X11 
YELLOW (PA-1650-22AG), LV5 LF AP.06503.026
ADAPTER HIPRO 65W 19V 1.7X5.5X11 
YELLOW...

Page 90

82Chapter 6
Battery
CategoryPart Name and DescriptionAcer Part No.
BATTERY SANYO AS-2009D LI-ION 3S2P 
SANYO 6 CELL 5200MAH MAIN 
COMMON W/ HALOGEN FREE BT.00603.079
Battery SANYO AS-2009D Li-Ion 3S2P 
SANYO 6 cell 5200mAh Main COMMON 
AS09D34 BT.00603.091
Battery SONY AS-2009D Li-Ion 3S2P 
SONY 6 cell 5200mAh Main COMMON G8 
AS09D44 BT.00604.042
Battery SIMPLO AS-2009D Li-Ion 3S2P 
SAMSUNG 6 cell 5200mAh Main 
COMMON A Type AS09D7D BT.00607.089
Battery SIMPLO AS-2009D Li-Ion 3S2P 
LGC 6 cell 5200mAh...
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