Acer Travelmate 8371 Service Guide
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Chapter 473 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electros tatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the syst em board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
74Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the faili ng FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 59): 1. Power-off the computer. 2. Visually check them for damage. If an y problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: z Non-Acer devices z Printer, mouse, and other external devices z Battery pack z Hard disk drive z DIMM z CD-ROM/Diskette drive Module z PC Cards 4. Power-on the computer. 5. Determine if the problem has changed. 6. If the problem does not recur, reconnect the remove d devices one at a time until you find the failing FRU. 7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: z System board z LCD assembly
Chapter 575 Top View TravelMate 8371/8331 M/B layout and connector location TOP view No.NameDescription 1 CN1 CCD cable CNTR 2 CN2 MMB cable CNTR 3 CN3 LVDS cable CNTR 4 CN4 Keyboard CNTR 5 CN5 Touch Pad FFC CNTR 6 CN6 SSD cable CNTR 7 CN7 Card reader CNTR 8 CN8 BT cable CNTR 9 CN15 Fan cable CNTR 10 CN21 Audio board CNTR Jumper and Connector Locations Chapter 5
76Chapter 5 Bottom View Bottom view No.NameDescription 11 CN9 Battery CNTR 12 CN10 PCI-E socket 13 CN11 SIM card socket 14 CN12 PCI-E socket 15 CN13 Power cable CNTR 16 CN14 LVDS cable CNTR 17 CN16 DIMM socket 18 CN17 DIMM socket 19 CN19 HDD socket 20 CN20 USB board CNTR 21 U18 South Bridge 22 U14 North Bridge
Chapter 677 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 8371/ 8331. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDE RING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For AC ER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the F RU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, yo u should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. FRU (Field Replaceable Unit) List Chapter 6
Chapter 681 TravelMate 8371/8331 FRU List Accessory Adapter CategoryPart Name and DescriptionAcer Part No. WIRELESS ANTENNA LEFT 50.TTD0N.014 WIRELESS ANTENNA RIGHT 50.TTD0N.015 WIRELESS ANTENNA LEFT 3G 50.TTD0N.018 WIRELESS ANTENNA RIGHT 3G 50.TTD0N.019 CategoryPart Name and DescriptionAcer Part No. ADAPTER DELTA 65W 19V 1.7X5.5X11 YELLOW (ADP-65MH B A) LV5, LF LF AP.06501.027 ADAPTER LITE-ON 65W 19V 1.7X5.5X11 YELLOW (PA-1650-22AG), LV5 LF AP.06503.026 ADAPTER HIPRO 65W 19V 1.7X5.5X11 YELLOW (HP-A0653R3B 1LF), LV5 LF AP.0650A.013
82Chapter 6 Battery CategoryPart Name and DescriptionAcer Part No. BATTERY SANYO AS-2009D LI-ION 3S2P SANYO 6 CELL 5200MAH MAIN COMMON W/ HALOGEN FREE BT.00603.079 Battery SANYO AS-2009D Li-Ion 3S2P SANYO 6 cell 5200mAh Main COMMON AS09D34 BT.00603.091 Battery SONY AS-2009D Li-Ion 3S2P SONY 6 cell 5200mAh Main COMMON G8 AS09D44 BT.00604.042 Battery SIMPLO AS-2009D Li-Ion 3S2P SAMSUNG 6 cell 5200mAh Main COMMON A Type AS09D7D BT.00607.089 Battery SIMPLO AS-2009D Li-Ion 3S2P LGC 6 cell 5200mAh Main COMMON C1 AS09D7C BT.00607.090 BATTERY SANYO AS-2009D LI-ION 3S2P SANYO 6 CELL 5600MAH MAIN COMMON W/ HALOGEN FREE BT.00603.080 Battery SANYO AS-2009D Li-Ion 3S2P SANYO 6 cell 5600mAh Main COMMON AS09D36 BT.00603.092 BATTERY SIMPLO AS-2009D LI-ION 3S2P SAMSUNG 6 CELL 5600MAH MAIN COMMON ID : AS09D70 W/ HALOGEN FREE BT.00607.082 BATTERY PANASONIC LI-ION 3S2P PANASONIC 6 CELL 5800MAH MAIN COMMON W/ HALOGEN FREE BT.00605.038 BATTERY SANYO AS-2009D LI-ION 3S2P SANYO 6 CELL 4400MAH MAIN COMMON ID: AS09D31 W/ HALOGEN FREE BT.00603.082 BATTERY SONY AS-2009D LI-ION 3S2P SONY 6 CELL 4400MAH MAIN COMMON ID : AS09D41 W/ HALOGEN FREE BT.00604.039 BATTERY PANASONIC AS-2009D LI-ION 3S2P PANASONIC 6 CELL 4400MAH MAIN COMMON ID: AS09D51 W/ HALOGEN FREE BT.00605.041 BATTERY SIMPLO AS-2009D LI-ION 3S2P PANASONIC 6 CELL 4400MAH MAIN COMMON 2.2CG , ID: AS09D71 W/ HALOGEN FREE BT.00607.078 BATTERY SIMPLO AS-2009D LI-ION 3S2P LGC 6 CELL 4400MAH MAIN COMMON 2.2S3 , ID: AS09D73 W/ HALOGEN FREE BT.00607.079 BATTERY SIMPLO AS-2009D LI-ION 3S2P SAMSUNG 6 CELL 4400MAH MAIN COMMON 2.2F , ID: AS09D75 W/ HALOGEN FREE BT.00607.080