Acer Travelmate 5730 Service Guide
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Chapter 4121 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1.Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2.If no error is detected, do not replace any FRU. 3.If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
122Chapter 4 Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 105.): 1.Power-off the computer. 2.Visually check them for damage. If any problems are found, replace the FRU. 3.Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive DIMM CD-ROM/Diskette drive Module PC Cards 4.Power-on the computer. 5.Determine if the problem has changed. 6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU. 7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU: System board LCD assembly
Chapter 5123 Top and Bottom View Jumper and Connector Locations Chapter 5
Chapter 5125 Clearing Password Check and BIOS Recovery This section provide you the standard operating procedures of clearing password and BIOS recovery for TravelMate 5730 Series. TravelMate 5730 Series provide one Hardware Open Gap on main board for clearing password check, and one Hotkey for enabling BIOS Recovery. Clearing Password Check Hardware Open Gap Description HW Gap position on M/B space: Gap name in TravelMate 5730 Series is G77 Steps for Clearing BIOS Password Check If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps: Power Off a system, and remove HDD, AC and Battery from the machine. Open the back cover of the machine, and find out the HW Gap on M/B as picture. Use an electric conductivity tool to short the two points of the HW Gap. Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the system till BIOS POST finish. Then remove the tool from the HW Gap. Restart system. Press F2 key to enter BIOS Setup menu. If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try again. NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password). Hardware Default Setting Operation Description Gap Open (Normal) Short (Clearing Password Check) G77
126Chapter 5 BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. BIOS Recovery Hotkey: The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot Block. Steps for BIOS Recovery by Crisis Disk: Before doing this, one Crisis Disk should be prepared ready in hand. The Crisis Disk could be made by executing the Crisis Disk program in another system with Windows XP OS. Follow the steps below: 1.Power Off system. 2.Insert the Crisis Disk to a USB floppy drive which is attached to the BIOS flash failed machine. 3.In the power-off state, press Fn+Esc and hold them and then press Power Button. The system should be powered on with Crisis BIOS Recovery process. 4.BIOS Boot Block starts to restore the BIOS code from the Crisis floppy disk to BIOS ROM on the failed machine. 5.If the Crisis flashing process is finished, the system will restart. If the Crisis Recovery process is finished, the system should be powered on with successful and workable BIOS. Then a person can update the latest version BIOS for this machine by regular BIOS flashing process.
Chapter 6127 This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of 5930/5930Z/5730Z Series. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it. FRU (Field Replaceable Unit) List Chapter 6
128Chapter 6 TravelMate 5730 Series Exploded Diagram
Chapter 6129 TravelMate 5730 Series FRU List CategoryNo.Part Name and DescriptionAcer Part No. ACCESSORY REMOTE CONTROLLER FORMOSA21 RC804V-B ENRT.22700.011 REMOTE CONTROLLER FORMOSA21 RC804V-B EURT.22700.008 Adapter ADAPTER 90W LITEON PA-1900-24AR AP.09003.011 ADAPTER 90W DELTA ADP-90SB BBEA LFAP.09001.013 ADAPTER 90W 3PIN DELTA ADP- 90SBAP.09001.014 ADT 90W 19V 3P HP-OL093B13P LF AP.0900A.001 ADAPTER 65W 3PIN DELTA SADP- 65KB BFJA LFAP.06501.014 ADAPTER 65W LITEON PA-1650-02AC LFAP.06503.016 ADAPTER 65W HIPRO HP-OK065B13 LFAP.0650A.010 ADAPTER 65W DELTA SADP-65KB DFA LFAP.06501.013 Battery- SANYO AS-2007B LI-ION 3S2P SANYO 6 CELL 4400MAHBT.00603.042 SONY AS-2007B LI-ION 3S2P SONY 6 CELL 4400MAHBT.00604.025 PANASONIC AS-2007B LI-ION 3S2P PANASONIC 6 CELL 4400MAHBT.00605.021 SIMPLO AS-2007B LI-ION 3S2P PANASONIC 6 CELL 4400MAHBT.00607.016 SIMPLO AS-2007B LI-ION 4S2P PANASONIC 8 CELL 4800MAHBT.00807.015 Boards EIGER AUDIO BD 07629-2M (D) 55.AR501.001 EIGER PD E KEY BD (D) 55.AR501.006 EIGER PD LAUNCH BD (D) 55.AR501.002 EIGER PD POWER BD (D) 55.AR501.007 EIGER PD USB BD WITH TV (D) 55.AQE01.001 TOUCHPAD SYNAPTICS TM00540-001 56.AGV01.001 BT MOD FOXCONN BCM2045 V2 BT.21100.005 WLAN 802.11ABGN SHIRLEYPEAK1*2 KI.SPM01.003 VGA MXM CARD NVIDIA 9PGSHM DDRIII 512MB W/HDCP (MSI MADE) VGA CARD NB9P-GS/512M GDDR355.AQ301.001 BIWA MINI SENSOR BD 07522-2M 55.TKJ01.001 EIGER PD FP BD WITH MINI (D) 55.AQ301.002
130Chapter 6 TV TUNCER DVB-T MINI TT-1260DA TU.23100.015 CAPACITIVE BUTTON TM-01119-001 55.AR501.005 MODEM BOARD FOXCONN DELPHI- AM5 V2H 1.5_3.3VFX.22500.022 Cables LAUNCH BOARD CABLE 50.AR501.002 MEDIA BOARD CABLE 50.AR501.005 TOUCHPAD BOARD CABLE 50.AR501.006 USB BOARD CABLE 50.AR501.003 BLUETOOTH BOARD CABLE 50.AR501.007 AUDIO BOARD CABLE 50.AR501.001 DC-IN CABLE 90W 50.AQ301.001 TV TUNER BOARD CABLE 50.AQE01.001 TOUCHPAD BUTTON BOARD CABLE 50.AR501.004 DC-IN CABLE 65W 50.AR501.008 LCD/CAMERA CABLE 15.4 WXGA 50.AR501.009 POWER CORD 10A 125V US 27.T30V1.001 POWER CORD 10A 125V 3PIN US BK 27.01518.641 POWER CORD 2.5A 125V 8121- USA/ W CNS 27.01518.781 POWER CORD 220V 3PIN EUR 27.T30V1.004 POWER CABLE 16A 250V 3PIN EUR UK27.01518.731 POWER CORD 3A 250V 3PIN UK 27.01518.541 POWER CORD 5A 250V 3PIN UK BK 27.03118.001 POWER CORD 10A 3PIN BK DENMARK27.01518.561 POWER CORD 10A 250V 3PIN DENMARK BK27.01518.671 POWER CORD 10A 250V 3PIN BK SOUTH AFRICA27.01518.571 POWER CORD 16A 250V SOUTH AFRICA BK27.01518.681 POWER CORD 10A 250V SWISS 27.01518.581 POWER CORD 10A 250V 3PIN SWISS BK27.01518.691 POWER CORD 10A 250V 3PIN CHINA 27.01518.591 POWER CORD 10A 250V 3PIN CHINA BK27.01518.701 POWER CORD 10A 250V 3PIN ITALY 27.01518.611 POWER CORD 10A 250V 3PIN ITALY BK27.01518.711 POWER CORD 2.5A 250V SOUTH AFRICA BK (INDIA)27.01518.631 POWER CORD 10A 250V SOUTH AFRICA BK (INDIA)27.01518.721 POWER CORD 2.5A 250V AUSTRALIA 27.01518.621 POWER CORD ACA/ACNZ 27.03218.021 POWER CORD 7A 125V 2PIN JAPEN 27.01518.551 POWER CORD 7A 125V 2PIN JAPAN 27.03518.161 CategoryNo.Part Name and DescriptionAcer Part No.