Acer Travelmate 5730 Service Guide

							TravelMate 5730/Extensa 5630 SeriesService Guide
    
                                                                                                                                      PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web;  for more information, 
please refer to  http://csd.acer.com.tw 
						

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Revision History
Please refer to the table below for the updates made on TravelMate 5730/Extensa 5630 Series service guide.
DateChapterUpdates 
						

							III
Copyright
Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or  translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magne tic, optical, chemical, manual or otherwise, without 
the prior written permission  of Acer Incorporated.
Disclaimer
The information in this guide is  subject to change without notice.
Acer Incorporated makes no representations or warranties,  either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warrantie s of merchantability or fitness for any particular 
purpose. Any Acer Incorporated software described in  this manual is sold or licensed as is. Should the 
programs prove defective following their purchase, the bu yer (and not Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software. 
Acer is a registered tradem ark of Acer Corporation.
Intel is a registered tradem ark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are  trademarks and/or registered tradem arks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:SCREEN MESSAGES Denotes actual messages that appear 
on screen.
NOTE Gives bits and pieces of additional 
information related to the current 
topic.
WARNING Alerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTION Gives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANT Reminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

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Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical  information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional offi ce MAY have decided to extend the  functionality of a machine (e.g. 
add-on card, modem, or extra memory capability ). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, plea se contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that  you should check the most up-to-date information 
available on your regional web or channel. If, for what ever reason, a part number change is made, it will 
not be noted in the printed Service Guide. For  ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to t hose given in the FRU list of this printed Service 
Guide. You MUST use the list provid ed by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

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Table of Contents
System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Your Acer Notebook tour   . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Right View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Easy-Launch Button s   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Touchpad Basics (with fingerprint reader)   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Touchpad basics (with two-click buttons)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Lock Keys and embedded numeric keypad . . . . . .  . . . . . . . . . . . . . . . . . . . . . .  14
Windows Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Special Key (only for certain models)  . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .17
Acer Empowering Technology   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Launching Acer Empowering Technology   . . . . .  . . . . . . . . . . . . . . . . . . . . . . . .18
Empowering Technology password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
Acer ePower Management  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Acer eDataSecurity Management (only for certain models)  . . . . . . . . . . . . . . .  21
Acer eRecovery Management   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Acer eSettings Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24
Windows Mobility Center   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Using the System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Acer GridVista (dual-display compatible)   . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .27
Hardware Specifications an d Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
System Utilities  37
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Navigating the BIOS Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Main   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
BIOS Flash Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  48
Remove HDD/BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Machine Disassembly and Replacement  53
Disassembly Requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Pre-disassembly Instructions   . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Disassembly Process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
External Module Disassembly Process   . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . .55
External Modules Disassembly Flowchart   . . . . .  . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Battery Pack   . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the SD dummy card  . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the PC and ExpressCard dummy cards    . . . . . . . . . . . . . . . . . . . . . .58
Removing the Lower Cover   . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the DIMM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the WLAN Board Modules  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Hard Disk Driv e Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the Optical Drive  Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Main Unit Disassembly Process  . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . .  67
Main Unit Disassembly Flowchart  .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 
						

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Table of Contents
Removing the Middle Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Power Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the Heatsink Fan Module  .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the CPU and VGA Heatsink Module . . . . . . . . . . . . . . . . . . . . . . . . .  73
Removing the CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the VGA Board (Discrete Model only)   .  . . . . . . . . . . . . . . . . . . . . . . .75
Removing the LCD Module  . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . .76
Separating the Upper Case from the Lower Case .  . . . . . . . . . . . . . . . . . . . . . .  78
Removing the Speaker Module . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Removing the Launch Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Removing the Fingerprint and Touchpad Module  .  . . . . . . . . . . . . . . . . . . . . . . .84
Removing the Modem Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Removing the USB Board Module   . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .89
Removing the Main Board   . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
 LCD Module Disassembly Process  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 LCD Module Disassembly Flowchart   . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . .93
Removing the LCD Bezel  . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . .94
Removing the LCD module with the Brackets   . . .  . . . . . . . . . . . . . . . . . . . . . . .96
Removing the FPC Cable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Removing the LCD Brackets . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Removing the Antennas  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Removing the Web Camera  . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Troubleshooting 103
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Keyboard or Auxiliary Input Device Check   . . . .  . . . . . . . . . . . . . . . . . . . . . . . .104
Memory check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  107
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Index of Error Messages . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Phoenix BIOS Beep Codes   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Index of Symptom-to-FRU Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Intermittent Problems  . . . . . . . . . . . . . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Jumper and Connector Locations  123
Top and Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Clearing Password Check and BIOS Re covery  . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
Clearing Password Check . . . . . .  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125
BIOS Recovery by Crisis Disk   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
FRU (Field Replaceable Unit) List  127
TravelMate 5730 Series Exploded Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
TravelMate 5730 Series  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136
Model Definition and Configuration  136
Test Compatible Components  159
Microsoft® Windows® Vista Environment Test   . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 
						

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Table of Contents
Online Support Information  163
Index  165 
						

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Table of Contents