Acer Travelmate 4100 Service Guide

							TravelMate 4600
TravelMate 4100
Aspire 1690
Service Guide
                                                                                                                                     PRINTED IN TAIWAN
NOTE: Please refer to Kestrel Service CD P/N:VD.A27V7.001
               Service guide files and updates are available
on the ACER/CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on TravelMate 4600, TravelMate 4100 and Aspire 1690 
service guide.
Date ChapterUpdates
2005/01/27 CH1 Modify Right Side illustration on page 11
CH3 Modify ODD Disassemble procedures on page 66 
						

							III
Copyright
Copyright © 2005 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
SCREEN 
MESSAGESDenotes actual messages that appear 
on screen.
NOTEGives bits and pieces of additional 
information related to the current 
topic.
WARNINGAlerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTIONGives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VII
Table of Contents
Chapter 1 System Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Mainboard Placement  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Block Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Aspire 1690 Open View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
TravelMate 4600, TravelMate 4100 Open View  . . . . . . . . . . . . . . . . . . . . . . . . . . 8 
Front Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Left Veiw  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Bottom View (TravelMate 4600, TravelMate 4100) . . . . . . . . . . . . . . . . . . . . . . . 13
Bottom View (Aspire 1690)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Using the Keyboard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Embedded Numeric Keypad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Launch Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using System Utilities  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Launch Manager  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Special Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Chapter 2 System Utilities  47
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   49
Advanced   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Exit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Chapter 3 Machine Disassembly and Replacement  58
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the HDD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the Memory and the Wireless LAN Card  . . . . . . . . . . . . . . . . . . . . . . 64
Removing the Thermal Module and CPU  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Removing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Disassembling the Upper Case Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Disassembling the Lower Case Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Disassembling the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Disassembling the External Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74 
						

							VIII
Table of Contents
Chapter 4 Troubleshooting  75
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . 76
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Power Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Check the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   79
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   79
PhoenixBIOS POST Tasks and Beep Codes  . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
POST Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Intermittent Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Use NAPP CD to Build Master Hard Disc Drive  . . . . . . . . . . . . . . . . . . . . . . . . . 90
Chpater 5 Jumper and Connector Locations  97
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Rear View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
RTC Jumper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Chapter 6 FRU (Field Replaceable Unit) List  101
Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Parts    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Appendix A Model Definition and Configuration  115
Appendix B Test Compatible Components  116
Microsoft Windows XP(Home)  Environment Test  . . . . . . . . . . . . . . . . . . . . . . 116
Appendix C Online Support Information  120 
						

							Chapter 11
Features
This computer was designed with the user in mind.  Here are just a few of its many features:
Performance
!Intel®  915PM/915GM PCI Express chipset
!Intel®  Pentium®  M processor 730/740/750/760/770 (2MB L2 cache, 1.6/1.73/1.86/2.0/2.13 GHz, 
533 MHz FSB)
!CPU Package is uFPGA 478 Package
!Integrated Intel®  PRO/Wireless 2200GB network connection (dual-mode 802.11b/g) Wi-Fi 
CERTIFIEDTM solution
Memory
!256MB or 512MB of DDR 333
!Upgradeable to 2GB Memory by Dual channels of SODIMM
Display
!15” XGA TFT LCD, supporting 1024x768 pixel resolution
!15.4” WXGA+TFT LCD, supporting 1280x800 pixel resolution
!15” SXGA +TFT LCD supporting 1400x1050 pixel resolution 
Graphics
!AT I  M O B I L I T YTM RADEON® X600 with 64MB of external DDR video RAM, supporting ATI 
POWERPLAYTM 5.0
!Microsoft® DirectX® 9.0 support
!AT I  P O W E R P L AYTM 5.0 support
!DualViewTM support
!External resolution/refresh rate
!2048x1536: 60/75 Hz
!1600x1200: 120/100/85/75/60 Hz
!1400x1050: 60 Hz
!1280x1024: 60/75/85/100/120/160 Hz
!1024x768: 200/160/120/100/85/75//60 Hz
!800x600: 200/160/120/100/85/75/60 Hz
!MPEG-2/DVD hardware-assisted capability
!S-video/TV-out (NTSC/PAL) support
!Aspire CinemaVisionTM video technology (Acer Arcade for Aspire 1690 only)
Console display for Arcade media playback status
System Specifications
Chapter  1 
						

							2Chapter 1
Audio
!16-bit  AC’97 stereo audio
!Dual speakers and one internal microphone
!Separate audio ports for headphone--out, line-in, microphone-in and SPDIF devices
!Built-in two 1.5W speakers
!MS-Sound Compatible
!Line-out (SPDIF supported)
Storage
!40/60/80/100 GB ATA/100 hard disc drive
!4-in-1 card reader, supporting MultiMedia Card (MMC), Secure Digital (SD), Memory Stick® , and 
Memory Stick PROTM (for TM 4600/AS 1690 only)
!PC card 95 supported with one Type II
!PCI card bus
!no ZV support 
Communication
!56Kbps V.90/V.92 AC-Link modem card (MDC) 
!10/100M LAN or Giga LAN on board
!WLAN 802.11b/g or 802.11 a/b/g dual-band tri-mode Wireless
!with Mini-PCI interface
!Built-in 2 Antenna (which has to be placed on the top of LCD on the sides of LCD latch)
I/O Ports
!Three USB 2.0 ports
!IEEE 1394 port (4-pin)
!Ethernet (RJ-45) port
!Modem (RJ-11) port
!External display (VGA) port
!S-vide/TV-out port
!Microphones//Line-in jack
!Headphones/Speaker/Line-out jack
!Infrared (FIR) port
!Type II PC card slot
!4-in-1 card reader (for TM4600/AS1690)
!124-pin Acer ezDock connector (for TM4600)
!DC-in jack for AC adaptor
Battery
!8-cell of Li-ion battery pack, (2200mAh cell)
!4-cell of Li-ion battery pack, (2200mAh cell)
!65W AC adaptor
!3-hours battery life when support ATI X600 / 4-hours battery life when support Intel GFX 
						

							Chapter 13
Mainboard Placement 
Top View