Acer Travelmate 4010 Service Guide

							Chapter 243
The table below describes the parameters in this screen. Settings in boldface are the default and suggested 
parameter settings.
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget 
your password. If you forget your password, you may have to return your notebook computer to your 
dealer to reset it.
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.Use the w andy keys to highlight the Set Supervisor Password parameter and press the e key. The 
Set Supervisor Password box appears:
2.Type a password in the “Enter New Password” field. The password length can not exceeds 8 
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New 
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
ParameterDescriptionOption
User Password is Shows the setting of the user password.
Clear or Set
Supervisor Password is Shows the setting of the Supervisor password
Clear or Set
Set User Password Press Enter to set the user password. When 
user password is set, this password protects 
the BIOS Setup Utility from unauthorized 
access. The user can enter Setup menu only 
and does not have right to change the value of 
parameters.
Set Supervisor Password Press Enter to set the supervisor password. 
When set, this password protects the BIOS 
Setup Utility from unauthorized access. The 
user can not either enter the Setup menu nor 
change the value of parameters.
Primary Harddisk Security This feature is available to user when 
Supervisor password is set. Password can be 
written on HDD only when Supervisor 
password or user password is set and 
password on HDD is set to enabled. 
Supervisor Password is written to HDD only 
when Supervisor password is being set. User 
password is written to HDD when both 
passwords are set. When both Supervisor and 
user password are present, both passwords 
can unlock the HDD.
Disabled or Enabled
Password on Boot Defines whether a password is required or not 
while the events defined in this group 
happened. The following sub-options are all 
requires the Supervisor password for changes 
and should be grayed out if the user password 
was used to enter setup.
Disabled or Enabled 
						

							44Chapter 2
3.Press e.
                After setting the password, the computer sets the User Password parameter to “Set”.
4.If desired, you can opt to enable the Password on boot parameter.
5.When you are done, press u to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The 
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Press e twice without typing anything in the Enter New Password and Confirm New Password fields. 
The computer then sets the Supervisor Password parameter to “Clear”.
4.When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Changing a Password
1.Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The 
Set Password box appears:
2.Type the current password in the Enter Current Password field and press e.
3.Type a password in the Enter New Password field. Retype the password in the Confirm New Password 
field.
4.Press e. After setting the password, the computer sets the User Password parameter to “Set”.
5.If desired, you can enable the Password on boot parameter.
6.When you are done, press u to save the changes and exit the BIOS Setup Utility. 
						

							Chapter 245
If the verification is OK, the screen will display as following. 
The password setting is complete after the user presses u.
If the current password entered does not match the actual current password, the screen will show you the 
Setup Warning.
If the new password and confirm new password strings do not match, the screen will display the following 
message. 
						

							46Chapter 2
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices 
includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
PhoenixBIOS Setup Utility 
          Info.       Main       Advanced       Security        Exit 
 
  
Item Specific Help 
Floppy Devices  
+Hard Drive      
 
 + and - indicate device 
categories. Use   to  
expand/collapses.
Boot order is top-down using 
only the top device in each
category.
Use  and  to move
highlighted item up and down.
 
F1  Help       ↑↓ Select Item          F5/F6 Change Values             F9 Setup Defaults 
Esc Exit        ← →  Select Menu      Enter  Select   4Sub -Menu      F10 Save and Exit  
Network Boot
Boot
CD-ROM/DVD Drive 
						

							Chapter 247
Exit
The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.
The table below describes the parameters in this screen.
ParameterDescription
Exit Saving Changes Exit System Setup and save your changes to CMOS.
Exit Discarding Changes Exit utility without saving setup data to CMOS.
Load Setup Default Load default values for all SETUP item.
Discard Changes Load previous values from CMOS for all SETUP items.
Save Changes Save Setup Data to CMOS.
PhoenixBIOS Setup Utility 
  Info. Main       Advanced       Security        Boot
 
  
Item Specific Help 
Exit Saving Changes  
Exit Dicarding Changes   
Load Setup Defaults 
 
 Exit System Setup and save 
your changes to CMOS.
 
F1  Help       ↑↓ Select Item          F5/F6 Change Values             F9 Setup Defaults 
Esc Exit        ← →  Select Menu      Enter  Select   4Sub -Menu      F10 Save and Exit  
Discard ChangesExit
Save Changes 
						

							48Chapter 2
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions:
TNew versions of system programs
TNew features or options
TRestore a BIOS when it becomes corrupted. 
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery 
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not 
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not 
completely loaded. 
Fellow the steps below to run the Phlash.
1.Prepare a bootable diskette.
2.Copy the Phlash utilities to the bootable diskette.
3.Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.
Cear BIOS Password SOP
1.Copy MastID program to C:
2.Click Start-->Program-->Accessories-->Command Prompt
3.Go to C: directory
4.Run mastid.exe
5.Key in “01234567” as folloing picture 
6.Get master password.
Cear HDD Password SOP
First, get HDD master ID:
1.Powr on the system.
2.Press “F2” to enter BIOS.
3.Use right arrow button to move to “Security” page. See the image below. 
						

							Chapter 249
4.Check HDD Master ID number.
Then get master passowrd:
1.Copy MastID program to C:
2.Click Start-->Program-->Accessories-->Command Prompt
3.Go to C: directory
4.Run mastid.exe
5.Key in HDD Master ID as following picture. See the image below.
6.Get master password.
PhoenixBIOS Setup Utility 
   In fo .     Main     Advanced          Security        Boot        Exit 
  Ite m  s p e c ific  H e lp  
Supervisor Password Is: Clear  
User Passw ord Is:   Clear  
Prim ary Password Is: Clear  
HDD Master ID: 53206418  
   
Set Supervisor Passw ord [Enter]   
Set User Password [Enter]  
Set HDD Password [Enter]  
   
Password on Boot: [D is a b le d ]   
   
   
   
   
F1  Help     ↑↓ Select Item    
F5/F6 Change Values     
F9  Setup defaults 
Esc  Exit    ←→ Select Menu  
Enter Select4Sub-Menu   
F10    Save and Exit 
  
						

							50Chapter 2 
						

							Chapter 351
This chapter contains step-by-step procedures on how to disassemble the notebook computer for 
maintenance and troubleshooting.
To disassemble the computer, you need the following tools:
TWrist grounding strap and conductive mat for preventing electrostatic discharge
TSmall Philips screw driver
TPhilips screwdriver
TPlastic flat head screw driver
TTw e e z e r s
NOTE: The screws for the different components vary in size. During the disassembly process, group the 
screws with the corresponding components to avoid mismatch when putting back the components. 
When you remove the stripe cover, please be careful not to scrape the cover.
Chapter 3
Machine Disassembly and Replacement 
						

							52Chapter 3
General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following:
1.Turn off the power to the system and all peripherals.
2.Unplug the AC adapter and all power and signal cables from the system.
3.Remove the battery pack.
NOTE:  The screws used to secure bottom case and upper case are more than one type. Please group same 
type of screw together as you disassemble the system for service purpose. The image below is for your 
reference. Please pay attention to the explanation below.
The screws that secure heatsink cover, MIni PCI cover and HDD cover are with the covers. There is no need 
to worry about mix them up. However, please notice that you have to group the screws on the following 
locations together. There are twenty screws holding the bottom case to upper case but some screws are inside 
the system. You may have to remove the HDD, the heatsink cover to see these screws. Mini PCI cover here 
also called RAM/Wireless cover.
Screw TypeLocationQuantity
M2.5*6
(Part number: 86.T23V7.010)Bottom case and IO bezel 
(hightlight with yellow circle)14
IO BezelBattery