Acer Travelmate 220 Service Guide

							TravelMate 220/260
Service Guide
  PART NO.:  49.49S01.021
                                                                                                                                            PRINTED IN TAIWAN Service guide files and updates are available
on the CSD web; for more information, 
please refer to http://csd.acer.com.tw 
						

							II
Revision History
Please refer to the table below for the updates made on Travelmate 220/260 service guide.
Date Chapter Updates
01/03/2002 Chapter 1 Revised CPU Type from Celeron 933 to celeron 1.06 GHz  with 256KB cache 
Revised Super I/O Controller to Mitsubishi 38859F 
Revised CPU package to PIII 1 GHz uFCBGA2 
and to Celeron 1.06 GHz UFPGA2 
Revised BIOS version to AOEO
Delete IBM(IC25N030ATD) Specifications for HDD  
Interface 
Changed TEAC to Mitsubishi and its specifications in CD- 
ROM interface.
Chapter 5 Revised PCB N0. to 01213-1 
Appendix A Revison: ‘Note” was deleted. 
Appendix B Remove ELPIDA 128 and 256MB for memory specifications Remove TEAC for DVD-ROM specifications. 
Add (DVD + CD-RW) for Combo driver. 
Remove Simplo Ni-MH, Sanyo Li-ION, Sanyo Ni-MH  
specifications for battery. 
Remove US 2 pin for Power Code:
0 1/1 8/2 0 02  Chap te r  1  Chan ge D VD-RW  t o  D VD /CD-R /CD- RW  a n d m od if y  b a tte ry  
specs.
. 
						

							III
Copyright
Copyright © 2001 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.  
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							IV
Conventions
The following conventions are used in this manual:
Screen messagesDenotes actual messages that appear 
on screen.
NOTE
Gives bits and pieces of additional 
information related to the current 
topic.
WARNING
Alerts you to any damage that might 
result from doing or not doing specific 
actions.
CAUTION
Gives precautionary measures to 
avoid possible hardware or software 
problems.
IMPORTANT
Reminds you to do specific actions 
relevant to the accomplishment of 
procedures. 
						

							V
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for Acers global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
in this generic service guide. In such cases, please contact your regional offices or the responsible 
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
service of customer machines. 
						

							VI 
						

							VII
Table of Contents
Chapter 1 System Introduction  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Front Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Right Panel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Rear Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Bottom Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
 Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Special keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Touchpad basics  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 2 System Utilities  30
BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Multi-Boot Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Navigating the BIOS Utility   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
System Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Basic System Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Startup Configuration   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Onboard Device Configuration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
System Security   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Load Default Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
System Utility Diskette   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
System Diagnostic Diskette   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Running PQA Diagnostics Program  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Chapter 3 Machine Disassembly and Replacement  44
General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Before You Begin   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the Battery Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Removing the CD-ROM Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Disassembling the CD-ROM Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . 50
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Disassembling the Hard Disk Drive Module   . . . . . . . . . . . . . . . . . . . . . . . . 52
Removing the Extended Memory  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the Modem Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Disassembling the LCD   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Hinge Caps   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Middle Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Launch Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Cable Cover  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Removing the LCD Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 
						

							VIII
Table of Contents
Removing the Video Capture Kit Covers   . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the 14.1” TFT LCD Bezel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Removing the 13.3” TFT LCD Bezel  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Removing the Speakers (14.1” TFT LCD)   . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the Speakers (13.3” TFT LCD)   . . . . . . . . . . . . . . . . . . . . . . . . . 61
Removing the Inverter Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Removing the 14.1” TFT LCD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Removing the 13.3” TFT LCD  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the 13.3” TFT LCD Brackets   . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Removing the LCD Coaxial Cable   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Removing the Microphone Cable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Disassembling the Main Unit   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the CPU Heat Sink Plate  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the RTC Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Touch Pad Frame   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Removing the Touch Pad Cable  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing the Upper Case  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the RTC Battery Holder  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the Floppy Disk Drive Module   . . . . . . . . . . . . . . . . . . . . . . . . . .70
Disassembling the Floppy Disk Drive Module  . . . . . . . . . . . . . . . . . . . . . . .71
Removing the Charger Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the CPU Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the CPU Fan   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the Audio Board  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the Main Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the PCMCIA Slot  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Removing the I/O Port Bracket  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Removing the Modem Cable   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Chapter 4 Troubleshooting  78
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
External Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
External CD-ROM Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Keyboard or Auxiliary Input Device Check   . . . . . . . . . . . . . . . . . . . . . . . . . 80
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Power System Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Power-On Self-Test (POST) Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Index of AFlash BIOS Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Index of PQA Diagnostic Error Code, Message  . . . . . . . . . . . . . . . . . . . . . . . . . 93
Chapter 5 Jumper and Connector Locations  94
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Chapter 6 FRU (Field Replaceable Unit) List  98
Exploded Diagram   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 
						

							IX
Table of Contents
Appendix A Model Definition and Configuration  110
Appendix B Test Compatible Components  112
Microsoft Windows XP Home Edition Environment Test   . . . . . . . . . . . . . . . . . 113
Appendix C Online Support Information  114
Index  116 
						

							Chapter 11
Features
This computer was designed with the user in mind. Here are just a few of its many features:
Performance
!Intel® Mobile Pentium®  III with 512KB cache or Celeron® CPU 1.06 GHz processor with 256KB 
cache
!64-bit memory bus
!  Acer Media  ba y (r em ova b le  CD-R OM , DVD-R OM,  CD-R W  or DVD/CD -R/RW  driv e)
!Built-in floppy drive
!High-capacity, Enhanced-IDE hard disk
!Power management system with ACPI (Advanced Configuration Power Interface)
Multimedia
!16-bit high-fidelity AC’97 stereo audio with 3D sound and wavetable synthesizer
!Built-in dual speakers with microphone
!  High-  s p eed  C D -R OM,  DVD- RO M,  CD-RW, or D VD/CD -R/R W,  and  dri ve  (A ce rMedia  Bay)
!USB video capture kit option
Connectivity
!PS/2 interface, which also can be configured as keyboard/keypad interface.
!85/88 key keyboard, which is IBM PC/AT keyboard compatible.
!Two Universal Serial Bus (USB) Ports
!  CD-R OM /D VD -R O M /DV D/CD -R/R W Sw ap pa ble  M odule 
!RJ-11 for 56Kbps fax/modem
!Upgradeable memory and hard disk
!ECP/EPP Compliant parallel port.
!RS-232 (16550 compatible) serial port
System Introduction
Chapter 1