Acer Travelmate 220 Service Guide

82Chapter 4
Power-On Self-Test (POST) Error Message 
The POST error message index lists the error message and their possible causes. The most likely cause is 
listed first.
NOTE: 
Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU 
replacement does not solve the problem, put the original part back in the computer. Do not replace a 
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the...

Chapter 483
Index of Error Messages
Error Code List
Error CodesError Messages
006 Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
3. IDE Secondary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration 
Error”)
010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 
070 Real Time Clock Erro
071 CMOS Battery Bad
072 CMOS Checksum Erro
110 Incorrect password specified, system disabled. (Text mode only)
 Battery...

84Chapter 4
Real time clock error RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot 
system.
System board
Previous boot incomplete - Default configuration 
usedRun “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board
Memory size found by POST differed from 
CMOSRun “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Diskette drive A error Check the drive is defined with the proper diskette type in BIOS 
Setup Utility
See “External Diskette Drive...

Chapter 485
Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and LCD is 
blank.Power source (battery pack and power adapter). See “ Power 
System Check” on page 80. 
E n s u r e  e v e r y  c o n n e c t o r  i s  c o n n e c t e d  t i g h tly and correctly. 
Reconnect the DIMM.
LED board.
System board.
No beep, power-on indicator turns on and LCD is 
blank.Power source (battery pack and power adapter). See “ Power 
System Check” on page 80....

86Chapter 4
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequenc
LCD backlight doesnt work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjustedEnter BIOS Utility to execute “Load Setup Default Settings”, then 
reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesnt work).
LCD inverter I
LCD cabl
LCD inverter
LCD
System board
Unreadable LCD screen 
Missing pels in characters
Abnormal screen...

Chapter 487
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequenc
System cannot detect the PC Card (PCMCIA)  PCMCIA slot assembly
System board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequenc
Memory count (size) appears different from 
actual size.Enter BIOS Setup Utility to execute “Load Default Settings, then 
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequenc
In Windows, multimedia programs, no sound...

88Chapter 4
NOTE: 
If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 91.
System hangs intermittently. See “Thermal & Fan Utility” on page 39. 
Reconnect hard disk/CD-ROM drives. 
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequenc
System configuration does not match the 
installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then 
reboot system.
Reconnect hard...

Chapter 489
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.
If no error is detected, do not replace any FRU.
3.
If...

90Chapter 4
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative.  
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: 
Verify that all attached devices are supported by the computer.
NOTE: 
Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
System Check”...

Chapter 491
Index of AFlash BIOS Error Message
Error MessageAction in Sequence
Hardware Error  See “System Diagnostic Diskette ” on page 39
VPD Checksum Error Reboot the system and then retest with this diskette.
BIOS Update Program Erro Turn off the power and restart the system.
System Error Make sure this AFlash BIOS diskette for this model.
Without AC adapter make sure to connect AC adapter
Battery Low make sure to install a highly charged battery, and reboot 
system.