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Acer Travelmate 200 Service Guide

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Page 81

74Chapter 4
Check the Battery Pack 
To check the battery pack, do the following:
1.
Power off the computer. 
2.
Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(+). See the 
following figure
3.
If the voltage is still less than 8.0 Vdc after recharging, replace the battery. 
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% 
of the total power remaining when installed in the computer. 
If the battery...

Page 82

Chapter 475
Index of Error Message
The symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is 
listed first.
NOTE: 
 Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU 
replacement does not solve the problem, put the original part back in the computer.  Do not replace a 
non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a computer.
If the symptom is not...

Page 83

76Chapter 4
Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board
Diskette drive A error Check that the drive is defined with the proper diskette 
type in BIOS Setup Utility.
Diskette Drive Check. 
Incorrect Drive A type - run SETUP Check that the drive is defined with the proper diskette 
type in BIOS Setup Utility
Diskette Drive Check. 
System cache error - Cache disabled CPU board
System board
CPU ID CPU board
System board
DMA Test Failed...

Page 84

Chapter 477
No-Beep Symptoms
Symptom / ErrorAction in Sequence
No beep, power-on indicator turns off and LCD is 
blank.Power source (battery pack and power adapter). 
Power System Check. 
Ensure every connector is connected tightly and 
correctly. 
Reconnect the DIMM.
CPU board
System board.
No beep, power-on indicator turns on and LCD is 
blank.Power source (battery pack and power adapter).
Power System Check.  
Reconnect the LCD connectors
Hard disk drive
LCD inverter ID
LCD cable
Inverter
LCD
System...

Page 85

78Chapter 4
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesnt work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjustedEnter BIOS Utility to execute “Load Setup Default 
Settings”, then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key 
doesnt work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Unreadable LCD screen 
Missing pels in characters
Abnormal...

Page 86

Chapter 479
Battery can’t be charged Power System Check 
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA)  PCMCIA slot assembly
System board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from actual size. Enter BIOS Setup Utility to execute “Load Default 
Settings, then reboot system.
DIMM
System board
Speaker-Related Symptoms...

Page 87

80Chapter 4
The system doesnt resume from standby mode after 
opening the LCD.Standby Mode
LCD cover switch
System board
Battery fuel gauge in Windows doesn’t go higher than 
90%. Remove battery pack and let it cool for 2 hours.
Refresh battery (continue to use battery until power off, 
then charge battery).
Battery pack
Charger board
System board
System hangs intermittently. Set Thermal Sensor Threshold. 
Reconnect hard disk/CD-ROM drives. 
Hard disk connection board
System board
Peripheral-Related...

Page 88

Chapter 481
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 83. Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly. System Diagnostics Diskette
Modem phone jack
Modem board
System board 

Page 89

82Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors.  FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.
If no error is detected, do not replace any FRU.
3.
If...

Page 90

Chapter 483
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative.  
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: 
Verify that all attached devices are supported by the computer.
NOTE: 
Verify that the power supply being used at the time of the failure is operating correctly. 
1.
Power-off the...
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