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Acer Travelmate 200 Service Guide

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    							TravelMate 200
    Service Guide
      PART NO.: 49.50F02.001 
      DOC. NO.:  SG351                                                                                         PRINTED IN TAIWANService guide files and updates are available
    on the AIPG/CSD web; for more information, 
    please refer to http://csd.acer.com.tw 
    						
    							II
    Revision History
    Please refer to the table below for the updates made on TravelMate 200 service guide.
    DateChapterUpdates
    10/25/2000 Appendix B Revise Test Compatible Components 
    						
    							III
    Copyright
    Copyright © 1999 by Acer Incorporated.  All rights reserved.  No part of this publication may be reproduced, 
    transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
    any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
    the prior written permission of Acer Incorporated.
    Disclaimer
    The information in this guide is subject to change without notice.
    Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
    contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
    purpose.  Any Acer Incorporated software described in this manual is sold or licensed as is.  Should the 
    programs prove defective following their purchase, the buyer (and not  Acer Incorporated, its distributor, or its 
    dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
    damages resulting from any defect in the software.  
    Acer is a registered trademark of Acer Corporation.
    Intel is a registered trademark of Intel Corporation.
    Pentium and Pentium II/III are trademarks of Intel Corporation.
    Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
    						
    							IV
    Conventions
    The following conventions are used in this manual:
    Screen messagesDenotes actual messages that appear 
    on screen.
    NOTE
    Gives bits and pieces of additional 
    information related to the current 
    topic.
    WARNING
    Alerts you to any damage that might 
    result from doing or not doing specific 
    actions.
    CAUTION
    Gives precautionary measures to 
    avoid possible hardware or software 
    problems.
    IMPORTANT
    Reminds you to do specific actions 
    relevant to the accomplishment of 
    procedures. 
    						
    							V
    Preface
    Before using this information and the product it supports, please read the following general information.
    1.
    This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
    decided for Acers global product offering. To better fit local market requirements and enhance product 
    competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. 
    add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered 
    in this generic service guide. In such cases, please contact your regional offices or the responsible 
    personnel/channel to provide you with further technical details.
    2.
    Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information 
    available on your regional web or channel. If,  for whatever reason, a part number change is made, it will 
    not be noted in the printed Service Guide.  For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer 
    office may have a DIFFERENT part number code to those given in the FRU list of this printed Service 
    Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and 
    service of customer machines. 
    						
    							VI
    Table of Contents
    Chapter 1 System Specifications  1
    Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 
    System Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 
    Board Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
     Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
    Indicators   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
     Keyboard  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
    Hot Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
    Touchpad   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
    Hardware Specifications and Configurations   . . . . . . . . . . . . . . . . . . . . . . . . . . .18
    Chapter 2 System Utilities  31
    BIOS Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
    BIOS Flash Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
    System Utility Diskette   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
    System Diagnostic Diskette   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
    Chapter 3 Machine Disassembly and Replacement  45
    General Information   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
    Disassembly Procedure Flowchart  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
    Removing the Battery Pack   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
    Removing the CD-ROM Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
    Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
    Removing the Extended Memory  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
    Removing the Modem Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
    Disassembling the LCD   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
    Disassembling the Upper Case   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
    Disassembling the Lower Case   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
    Chapter 4 Troubleshooting  71
    System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
    Index of Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
    Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
    Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
    Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
    Index of PQA Diagnostic Error Code, Message  . . . . . . . . . . . . . . . . . . . . . . . . . 84
    Index of PQA Diagnostic Error Code, Message  . . . . . . . . . . . . . . . . . . . . . . . . . 85
    Chapter 5 Jumper and Connector Locations  87
    Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
    Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
    Chapter 6 FRU (Field Replaceable Unit) List  91 
    Appendix A Model Definition and Configuration  113 
    Appendix B Test Compatible Components  115
    Microsoft Windows 98/ JP SE Environment Test  . . . . . . . . . . . . . . . . . . . . . . . 116 
    Microsoft Windows 2000/ JP Environment Test  . . . . . . . . . . . . . . . . . . . . . . . . 117
    Appendix C Online Support Information  119 
    Index  121 
    						
    							VII
    Table of Contents 
    						
    							Chapter 11
    Features
    This computer was designed with the user in mind. Here are just a few of its many features:
    Performance
    !Intel® Mobile® III Celeron CPU families 550/600+ MHz processor.
    !64-bit memory bus
    !Power saving features via SMI/ACPI control.
    !0 MB on board expandable to 512MB
    !Support 128KB pipeline burst L2 cache inside CPU.
    ! 12 .1”  SV GA T FT /STN,  14 .1”  T FT X GA  LCD su ppo rt
    ! 1.44 MB internal FDD
    ! 24X CD-ROM Drive
    !USB, ZV port and cardbus support
    !Onboard DC-DC CPU core and Battery Charger.
    !Embedded enhanced IDE interface to support HDD and CD-ROM, which can be enabled by  
    software.
    !Built-in 16bit 3D Audio subsystem which is compatible with Sound Blaster and Sound Blaster Pro.
    !Two speakers, both internal/external microphone, line-in jack and line-out jack.
    !Adjustable contrast and backlight control using software hotkey function.   
    ! NiMH main battery pack
    Multimedia
    !16-bit high-fidelity stereo audio with 3D sound and wavetable synthesizer
    !Built-in dual speakers with microphone
    !High- speed CD-ROM and DVD-ROM drive(AcerMedia Bay)
    !USB video capture kit option
    Connectivity
    ! PS/2 interface, which also can be configured as keyboard/keypad interface.
    ! 84/85/88 key keyboard, which is IBM PC/AT keyboard compatible.
    !Universal Serial Bus Port
    !CD-ROM/DVD Swappable Module 
    ! RJ-11 for Modem module.
    !Upgradeable memory and hard disk
    !Bi-directional ECP/EPP parallel port.
    !16550 UART compatible serial port
    System Specifications
    Chapter  1 
    						
    							2
    Human-centric Design and Ergonomics
    !All-in-one design (CD-ROM, floppy disk drive, hard disk drive) 
    !Sleek, smooth and stylish design
    !Full sized keyboard
    !Ergonomically centred touchpad pointing device
    Expansion
    ! CardBus type III slot or two CardBus type II slots with ZV (zoomed video)port supported.
    !Upgrageable memory and hard disk
    Display
    !LCD display with CCFT backlight, which can be turned off by software. CCFT backlight has AUTO- 
    DIM function to extend battery life.
    !12.1” HPA or TFT color LCD with 32-bit true color at 800X600 SVGA resolution
    ! 12 .1 ” or  1 4.1”  T FT  c o lor  LCD  wit h  3 2-b it  tr u e  c o lo r at  80 0x600 SV GA or  102 4x768 X GA 
    resolution
    !ATI Mobility-M VGA with 4MB VRAM
    !3D capabilities
    !Supports other output display devices such as LCD projection panels for large audience 
    presentations
    !“Automatic LCD dim” feature that automatically decides the best settings for your display and 
    conserves power.
    !Simultaneous LCD and CRT display support
    Video performance
    2X AGP video graphic accelerator with 4MB of video memory to boost video performance.
    Simultaneous display
    The computer’s large display and multimedia capabilities are great for giving presentations. If you prefer, you 
    can also connect an external monitor when giving presentations. This computer has built-in AGP and VGA 
    display system to support simultaneous LCD and CRT display. Simultaneous display allows you to control the 
    presentation from your computer and at the same time face your audience. You can also connect other output 
    display devices such as LCD projection panels for large-audience presentations.
    Dual Display
    The computer’s unique graphics chip takes advantage of Windows 98’s multi-display capability, allowing you 
    to extend your desktop to an external display device, such as an external monitor projector. With this feature 
    enabled, you can move program windows to/from the computer LCD and the external monitor.
    Power management
    The power management system incorporates an automatic LCD dim feature that automatically dims the LCD  
    when the computer is powered by a battery pack to conserve battery power. See “Power Management” on  
    page 26 for more information on power management features.
    Opening and closing the display
    To open the display, slide the display cover latch to the left and lift up the cover. Then tilt it to a comfortable 
    viewing position. The computer employs a microswitch that turns off the display (and enters standby mode) to 
    conserve power when you close the display cover, and turns it back on when you open the display cover.  
    NOTE:   If an external monitor is connected, the computer turns off the display (but does not enter standby 
    mode) when you close the display cover. 
    						
    							3
    To close the display cover, fold it down gently until the display cover latch clicks into place.  
    WARN ING:  T o avo id da mag ing  the d isp la y, do not  s lam  it  when you c lose  it .  A ls o,  do not  p lace any 
    ob ject  on  to p  of the co mpu ter  when  the  d isp lay  is c losed. 
    						
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