Acer G3-571-77QK User Manual

Frequently asked questions - 71
Where can I get more information?
For more information please visit the following pages:• Windows 10 information:  go.acer.com/windows-tutorial
•Support FAQs: support.acer.com 

72 - Frequently asked questions
Troubleshooting
This chapter shows you how to deal with common system 
problems.  
Read it before calling a technician if a problem occurs. 
Solutions to more serious problems require opening up the 
computer. Do not attempt to  open the computer yourself; 
contact your dealer or authorized service center for 
assistance.
Troubleshooting tips
This computer incorporates an  advanced design that delivers 
onscreen error message reports  to help you solve problems.
If the...

Frequently asked questions - 73
If you still encounter problems after going through the 
corrective measures, please co ntact your dealer or an 
authorized service center for assistance. Hard disk 0 
extended type 
error
Contact your dealer or an authorized 
service center.
I/O parity error Contact your dealer or an authorized 
service center.
Keyboard error or 
no keyboard 
connected Contact your dealer or an authorized 
service center.
Keyboard 
interface error Contact your dealer or an authorized...

74 - Internet and online security
INTERNET AND ONLINE 
SECURITY
First steps on the net
Protecting your computer
It is vital to protect your computer from viruses and attacks 
over the internet (see Internet security software on 
page 78 ).  
A comprehensive internet securi ty program is offered when 
you first start your computer. You should activate this 
protection as soon as possible , certainly before you connect 
to the internet.
Choose an Internet Service Provider
Using the internet has become a...

Internet and online security - 75
Dial-up
Some computers include a telephone dial-up (‘modem’) 
connector. This allows you to connect to the internet using 
your telephone line. With a di al-up connection, you cannot 
use the modem and the telephone simultaneously on a 
single phone line. This type of connection is recommended 
only if you have limited use of  the internet as the connection 
speed is low and connection ti me is typically charged per 
hour. 
DSL (e.g. ADSL)
DSL (Digital Subscriber Line)...

76 - Internet and online security
internet while away from home. The socket for a SIM card 
may be built in to your computer, or may require an external 
device, such as a USB modem or even an appropriately 
equipped mobile phone.
Network connections
A LAN (Local Area Network) is a group of computers (for 
example, within an office building or home) that share a 
common communications line and resources. When you set 
up a network, you can share files, peripheral devices (such 
as a printer) and an...

Internet and online security - 77
Components of a wireless LAN
To set up your Wireless network at home you need to have 
the following:
Access point (router)
Access points (routers) are two-way transceivers that 
broadcast data into the surrounding environment. Access 
points act as a mediator between wired and wireless 
network. Most routers have a built-in DSL modem that will 
allow you access to a high speed DSL internet connection. 
The ISP (Internet Service Provider) you have chosen 
normally...

78 - Internet and online security
Surf the Net!
To surf the internet, you need a program called 
an internet browser. Microsoft Edge provides an 
easy and secure web browsing experience. As 
soon as you have your in ternet access installed 
and you are connected, from the Start Menu, 
click the Microsoft Edge tile or the icon located 
in the taskbar and take your internet experience to a new 
level!
Predator website
To get you started why  not visit our website, www.acer.com.
Predator is dedicated to...

Internet and online security - 79
Ensure your software is up to date
Cybercriminals rely heavily upon software or platform 
vulnerabilities, as they are the easiest way to sneak malware 
into a user's device unnoticed, sometimes with little action 
on the user's part. Imme diately after a software 
manufacturer announces an update, hackers are ready with 
malware that can breach holes in the software that would 
have been patched if the update was installed. 
How to stay safe:  Perform any and...

80 - Internet and online security
Common threats cybercriminals use
Now you know a few very common ways cybercriminals try 
to sneak onto your device or trick you into providing private 
information to them directly. Here are a few of the types of 
malware they like to deploy once they've got into a device 
and what to do if you're ever infected.
Ransomware
A form of malware that will en crypt personal data files on 
your computer and attached de vices. Encryption converts 
files into another...