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Acer G3-571-77QK User Manual

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Page 61

Got a question?
In this section you will find:
• Frequently asked questions
• Tips for using Windows 10
• Troubleshooting information
• How to protect yourself while online
• Where to find Predator service center contact information 

Page 62

62 - Frequently asked questions
FREQUENTLY ASKED QUESTIONS
The following is a list of possible situations that may arise 
during the use of your computer. Easy solutions are 
provided for each one.
I turned on the power, but the computer does not start or 
boot up.
Check if power is being suppli ed to the computer (if your 
computer has a power indicator, it  will be off); if there is no 
power, check the following:
• If you are using on the battery, it may be low and unable to 
power the computer....

Page 63

Frequently asked questions - 63
• The computer may be in Sleep or Hibernate mode (if there is a power LED, it will flash). Press and release the power 
button to resume.
No audio is heard from the computer.
Check the following:
• The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the 
icon and deselect the  Mute all option.
• The volume level may be too low. Check the volume from  the volume control (speaker) icon in the taskbar. You can 
also...

Page 64

64 - Frequently asked questions
Before performing a restore operation, please check the 
BIOS settings.
1. Check to see if Predator disk-to-disk recovery is enabled 
or not.
2. If there is a  D2D Recovery setting in Main , make sure it is 
Enabled .
3. Exit the BIOS utility and save changes. The system will  reboot.
For more information,  see Restoring your computer on 
page 24 .
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers 
Warranty...

Page 65

Frequently asked questions - 65
Before you call
Please have the following information available when you 
call Predator for online service, and please be at your 
computer when you call. With your support, we can reduce 
the amount of time a call takes and help solve your 
problems efficiently. If there are error messages or beeps 
reported by your computer, write them down as they appear 
on the screen (or the number and sequence in the case of 
beeps).
You are required to provide the following...

Page 66

66 - Frequently asked questions
Tips and hints for using Windows 10
We know this is a new operating system that will take some 
getting used to, so we've created a few pointers to help you 
get started.
How do I get to  Start?
Press the Windows key or select the Windows Start button
on the lower left-hand corner of the screen.
Where’s the Start button?
The Start button will appear in the desktop taskbar. 
Selecting it will open  Start where you can launch apps.
How do I see all of my apps?
Press the...

Page 67

Frequently asked questions - 67
How do I unlock my computer?
Press the space bar and select a user account icon to unlock 
the computer. If your account has a password set, you will 
need to enter the password to continue.
Can I personalize the Lock screen?
You can personalize the lock screen with a different image, 
to run a slideshow of images,  or to show you quick status 
and notifications to suit your personal needs.
To change the background, pres s the Windows key or select 
the  Windows Start...

Page 68

68 - Frequently asked questions
can drag the tile to an existing group on Start. You can give 
the group(s) a name and arrange the tiles within the groups 
to suit your needs.
Can I make tiles bigger or smaller?
Yes, you can. Right-click on a tile and select  Resize. Select a 
size from the menu that appears.
Can I change the screen resolution?
Yes, you can. Move your cursor to the lower left-hand corner 
of the screen and type 'Control Panel' in the text box to display 
the results; select...

Page 69

Frequently asked questions - 69
9. Select On or  Off to activate or deactivate the alarm.   
Where are my apps?
Move your cursor to the lower left-hand corner of the 
screen and select  Search, start typing the name of the app 
you would like to open.
How do I make an app appear on Start?
If you're in  All apps and you want to make an app appear on 
Start, right-click an app and select  Pin to Start.
How do I remove a tile from Start?
Right-click a tile to select it and select  Unpin from Start to...

Page 70

70 - Frequently asked questions
How do I install apps?
You can download Windows Store apps from Store. You will 
need to have a Microsoft ID to  purchase and download apps 
from  Store . 
I can't find apps like Notepad and Paint! Where are they?
Move your cursor to the lower left-hand corner of the 
screen and select  Search. Type the name of the app you 
would like to open. Alternatively, open  All apps and scroll to 
’Windows Accessories’ to see the list of legacy programs.
What is a Microsoft ID...
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