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Acer Extensa 2700 Service Guide

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Page 91

Chapter 482
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA)  PCMCIA slot assembly
System board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from 
actual size.Enter BIOS Setup Utility to execute “Load Default Settings, then 
reboot system.
DIMM
System board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound...

Page 92

83Chapter 4
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 85.
System hangs intermittently. Reconnect hard disk/CD-ROM drives. 
Hard disk connection board
System board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the 
installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then 
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.
External display...

Page 93

Chapter 484
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any...

Page 94

85Chapter 4
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative.  
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
System Check” on...

Page 95

Chapter 486
How to Build NAPP Master Hard Disc Drive
CD to Disk Recovery
1.Prepare NAPP CD, Recovery CD and System CD.
2.Put NAPP CD into the optical drive. Then boot up the system.
3.The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
4.NAPP CD will start to preload the system, please click [Y].
5.Select CD to Disk Revocery. 

Page 96

87Chapter 4
6.Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have 
to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till 
you finish all Recovery CDs.
After you place the Recovery CD to the optical drive, you will see the display below. 

Page 97

Chapter 488
7.Then insert the System CD to the optical drive.
8.You will see the screen displaying “PASS” when the system has buit NAPP Master hard disc drive. 

Page 98

89Chapter 4
Disk to Disk Recovery
1.Prepare NAPP CD, Recovery CD and System CD.
2.Put NAPP CD into the optical drive. Then boot up the system.
3.The system will ask you if you want to build NAPP Master HDD. Please press any key to continue.
4.NAPP CD will start to preload the system, please click [Y]. 

Page 99

Chapter 490
5.Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery.
NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system.
6.Put the Recovery CD to the optical drive. This step is to create image files to the system, you do not have 
to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till 
you finish all Recovery CDs. 

Page 100

91Chapter 4
After you place the Recovery CD to the optical drive, you will see the display below.
7.Then insert the System CD to the optical drive. 
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