Acer Aspire 6530 User Manual

Chapter 4121
LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRUs:
Built-In Keyboard Failure
If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace 
a non-defective FRUs: 

122Chapter 4
Touchpad Failure
If the To u c h pa d doesn’t work, perform the following actions one at a time to correct the problem. Do not 
replace a non-defective FRUs:
Internal Speaker Failure
If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace 
a non-defective FRUs: 

Chapter 4123
Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem.
1.Reboot the computer.
2.Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check 
the Device Manager to determine that:
•The device is properly installed. 
•There are no red Xs or yellow exclamation marks. 
•There are no device conflicts. 
•No hardware is listed under Other Devices.
3.Roll back the audio driver to the previous version, if...

124Chapter 4
Internal Microphone Failure
If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not 
replace a non-defective FRUs:
Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to 
correct the problem.
1.Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´ 
Sound and select the Recording tab.
2.Right-click on the Recording tab and select...

Chapter 4125
HDD Not Operating Correctly
If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 
1.Disconnect all external devices.
2.Run a complete virus scan using up-to-date software to ensure the computer is virus free. 
3.Run the Windows Vista Startup Repair Utility:
a.insert the Windows Vista Operating System DVD in the ODD and restart the computer. 
b.When prompted, press any key to start to the operating system DVD. 
c.The Install Windows screen...

126Chapter 4
2.Try an alternate disc.
3.Navigate to Start´ Computer. Check that the ODD device is displayed in the Devices with Removable 
Storage panel.
4.Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.
a.Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device 
and click Enable.
b.Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and 
click Enable.
c.Check that there are no yellow...

Chapter 4127
a.Try closing some applications.
b.Reboot and try the operation again.
2.Check that the ODD controller transfer mode is set to DMA:
a.Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.
b.Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. 
c.Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is 
checked and click OK. 
d.Repeat for the other ATA Devices shown if applicable.
Drive Not Detected
If Windows...

128Chapter 4
USB Failure (Rightside)
If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not 
replace a non-defective FRUs:
Modem Failure
If the Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRUs: 

Chapter 4129
External Mouse Failure
If an external Mouse fails, perform the following actions one at a time to correct the problem. 
1.Try an alternative mouse.
2.If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See 
the mouse user manual.
3.If the mouse uses a USB connection, try an alternate USB port.
4.Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.
5.Restart the computer.
6.Remove any recently...

130Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any...