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Acer Aspire 5739g Service Guide

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    							Chapter 341
    Removing BIOS Passwords:
    If you key in the wrong Supervisor Password three times, System Disabled displays on the screen as below.
    To reset the BIOS password, run BIOS_PW.EXE on a second machine as follows:
    1.At a command prompt, type bios_pw 14452 0.
    2.Select one string from the list. 
    						
    							42Chapter 3
    3.Reboot the system and type the selected string (in this example qjjg9vy or 07yqmjd etc.) for the 
    BIOS user password.
    Cleaning BIOS Passwords
    To clear the password, perform the following steps:
    1.From a DOS prompt, Execute clnpwd.exe
    2.Press 1 or 2 to clean the desired password shown on the screen.
    The onscreen message determines whether the function is successful or not. 
    						
    							Chapter 343
    Miscellaneous Utilities
    Using Boot Sequence Selector
    Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot 
    Sequence Selector, perform the following steps:
    1.Enter into DOS.
    2.Execute BS.exe to display the usage screen.
    3.Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to change 
    the boot sequence to HDD|CD ROM|LAN|Floppy.
    Using DMITools
    The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool 
    for hardware management. 
    When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before 
    sending to the operating system (Windows, etc.).
    To update the DMI Pool, perform the following steps:
    1.Op[en a command prompt.
    2.Execute dmitools.exe. The following messages show dmitools usage:
    IMPORTANT:The following write examples (2 to 5) require a system reboot to take effect 
    						
    							44Chapter 3
    Example 1: Read DMI Information from Memory
    Input: 
    dmitools /r 
    Output:
    Manufacturer (Type1, Offset04h): Acer
    Product Name (Type1, Offset05h):  one xxxxx
    Serial Number (Type1, Offset07h): 01234567890123456789
    UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    Asset Tag (Type3, Offset04h): Acer Asstag
    Example 2: Write Product Name to EEPROM
    Input:
    dmitools /wp Acer
    Example 3: Write Serial Number to EEPROM
    Input:
    dmitools /ws 01234567890123456789
    Example 4: Write UUID to EEPROM
    Input:
    dmitools /wu
    Example 5: Write Asset Tag to EEPROM
    Input:
    dmitools /wa Acer Asstag
    Using the LAN MAC Utility
    Perform the following steps to write MAC information to eeprom:
    1.Use a text editor, for example Notepad, to edit the MAC.CFG file as shown:
    • WriteData= 001122334455 
    						
    							Chapter 345 
    						
    							Chapter 347
    Machine Disassembly and Replacement
    This chapter contains step-by-step procedures on how to disassemble the notebook computer for 
    maintenance and troubleshooting.
    Disassembly Requirements
    To disassemble the computer, you need the following tools:
    •Wrist grounding strap and conductive mat for preventing electrostatic discharge
    •Flat screwdriver
    •Philips screwdriver
    •Plastic flat screwdriver
    •Plastic tweezers
    NOTE: The screws for the different components vary in size. During the disassembly process, group the 
    screws with the corresponding components to avoid mismatch when putting back the components.
    Chapter 3 
    						
    							48Chapter 3
    General Information
    Pre-disassembly Instructions
    Before proceeding with the disassembly procedure, make sure that you do the following:
    1.Turn off the power to the system and all peripherals.
    2.Unplug the AC adapter and all power and signal cables from the system. 
    3.Place the system on a flat, stable surface. 
    4.Remove the battery pack.
    Disassembly Process
    The disassembly process is divided into the following stages:
    •External module disassembly
    •Main unit disassembly
    •LCD module disassembly
    The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. 
    Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you 
    want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly 
    frame in that order.
    Main Screw List 
    DescriptionQuantityAcer P/N
    M2.0D 3.0L K4.6D 0.8T ZK 17 86.AD302.001
    M2.5D 3.0L K5.5D 0.8T ZK 15 86.AD302.002
    M2.5D 5L K 5.5D ZK NL 21 86.AD302.003
    M2.5D 10.0L K 5.5D 0.8T ZK 12 86.AD302.004
    M3.0D 3.0L K 4.9D NI+  4 86.AD302.005
    M2.5D 3.2L K 6D NI+ 4 86.AD302.006 
    						
    							Chapter 349
    External Module Disassembly Process
    External Modules Disassembly Flowchart
    The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you 
    on the components that need to be removed during servicing. For example, if you want to remove the main 
    board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
    Screw List
    Removing the Battery Pack
    1.Turn computer over. 
    StepScrewQuantityPart No.
    WLAN Module M2*3 2 86.AD302.001
    HDD Carrier M3*3 4 86.AD302.005
    ODD Module M2.5*5 1 86.AD302.003
    ODD Bracket M2*3 2 86.AD302.001
    Rem ove
    Lower Covers
    Rem ove
    NewCard
    Dummy
    Disconnect pow er
    and signal cables
    from system
    Rem ove
    Battery
    Turn off system
    and peripherals
    pow er
    Rem ove
    DIMMs
    Rem ove
    SD Dummy
    Rem ove
    HDDRem ove
    TV Tu nerRem ove
    WLAN
    Rem ove
    ODD
    Rem ove
    VGA Card
    Rem ove
    CPU 
    						
    							50Chapter 3
    2.Slide the battery lock/unlock latch to the unlock position. 
    3.Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main 
    unit (2). 
    Removing the SD dummy card
    1.Push the SD dummy card all the way in to eject it.
    1
    2 
    						
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