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Acer Aspire 5738zg Service Guide

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    							213Appendix A
    AS5536-
    644G25MnEME
    AFinland LX.PAW0X.01
    5AS5536-644G25Mn 
    VHP32ATFI2 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_FI11AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ATurkey LX.PAW0X.02
    5AS5536-644G25Mn EM 
    VHP32ATTR1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_TR33AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    APoland LX.PAW0X.02
    6AS5536-644G25Mn 
    VHP32ATPL1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_PL11AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ASwitzerl
    andLX.PAW0X.02
    7AS5536-644G25Mn 
    VHP32ATCH1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_IT42AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ASouth 
    AfricaLX.PAW0X.04
    3AS5536-644G25Mn EM 
    VHP32ATZA1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_FR23AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ADenmar
    kLX.PAW0X.04
    1AS5536-644G25Mn 
    VHP32ATDK2 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_ENS3AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    AGerman
    yLX.PAW0X.03
    9AS5536-644G25Mn 
    VHP32ATDE1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_DE13AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    AHolland LX.PAW0X.03
    7AS5536-644G25Mn 
    VHP32ATNL1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_NL12AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ANorway LX.PAW0X.03
    5AS5536-644G25Mn 
    VHP32ATNO1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_NO12AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    AAustria LX.PAW0X.03
    2AS5536-644G25Mn 
    VHP32ATAT1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_DE11AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MiEME
    ARussia LX.PAW0X.03
    3AS5536-644G25Mi 
    VHP32ATRU1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bg_0.3D_RU11AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi BG N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ANorway LX.PAW0X.03
    4AS5536-644G25Mn 
    VHP32ATNO3 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_ENS3AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ALuxemb
    ourgLX.PAW0X.03
    6AS5536-644G25Mn 
    VHP32ATLU3 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_IT41AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6
    N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ABelgium LX.PAW0X.03
    8AS5536-644G25Mn 
    VHP32ATBE1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_NL13AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    Model
    RO
    Country
    Acer Part No
    Description
    CPU
    LCD
    VGA 
    Chip
    VRAM 
    1
    Memory 1
    Memor
    y 2
    HDD 1(GB)
    ODD
    Card 
    Reade
    r
    Wireless LAN
    Wireless LAN1
    Blue-
    tooth
    Finger 
    Print
    Battery
    Camera 
    						
    							Appendix A214
    AS5536-
    644G25MnEME
    AFrance LX.PAW0X.04
    0AS5536-644G25Mn 
    VHP32ATFR1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_FR23AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ADenmar
    kLX.PAW0X.04
    2AS5536-644G25Mn 
    VHP32ATDK1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_NO13AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    ASouth 
    AfricaLX.PAW0X.04
    4AS5536-644G25Mn EM 
    VHP32ATZA2 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_EN16AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    AUK LX.PAW0X.02
    9AS5536-644G25Mn 
    VHP32ATGB1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_EN14AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MiEME
    AUkraine LX.PAW0X.02
    8AS5536-644G25Mi 
    VHP32ATUK1 MC 
    UMACbbM 2*2G/250/6L/
    CB_bg_0.3D_RU11AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi BG N N 6CELL2.2 0.3M DV
    AS5536-
    642G32MPA USA LX.PAW0X.00
    4AS5536-
    642G32MVHP32ATUS1 MC 
    UMACbbM 2*1G/320/6L/
    CB_0.3D_EN33AAQL64 NLED15.6
    WXGAGUMA N SO1GBII6 SO1G
    BII6N320GB5.4KS NSM8XS 5 in 1-
    Build 
    inN N N N 6CELL2.2 0.3M DV
    AS5536-
    642G32MPA A C L A -
    Portugu
    eseLX.PAW0X.00
    2AS5536-642G32MEM 
    VHP32ATXC1 MC 
    UMACbbM 2*1G/320/6L/
    CB_0.3D_XC22AAQL64 NLED15.6
    WXGAGUMA N SO1GBII6 SO1G
    BII6N320GB5.4KS NSM8XS 5 in 1-
    Build 
    inN N N N 6CELL2.2 0.3M DV
    AS5536-
    642G32MPA A C L A -
    Portugu
    eseLX.PAW0X.00
    1AS5536-
    642G32MVHP32ATXC1 MC 
    UMACbbM 2*1G/320/6L/
    CB_0.3D_XC21AAQL64 NLED15.6
    WXGAGUMA N SO1GBII6 SO1G
    BII6N320GB5.4KS NSM8XS 5 in 1-
    Build 
    inN N N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    AMiddle 
    EastLX.PAW0X.02
    3AS5536-644G25Mn EM 
    VHP32ATME3 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_FR23AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    AMiddle 
    EastLX.PAW0X.02
    4AS5536-644G25Mn EM 
    VHP32ATME2 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_AR23AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    644G25MnEME
    AMiddle 
    EastLX.PAW0X.02
    2AS5536-644G25Mn EM 
    VHP32ATME2 MC 
    UMACbbM 2*2G/250/6L/
    CB_bgn_0.3D_AR13AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 0.3M DV
    AS5536-
    642G32MPA USA LX.PAW0X.00
    3AS5536-
    642G32MVHP32ATUS1 MC 
    UMACbbM 2*1G/320/6L/
    CB_0.3D_EN32AAQL64 NLED15.6
    WXGAGUMA N SO1GBII6 SO1G
    BII6N320GB5.4KS NSM8XS 5 in 1-
    Build 
    inN N N N 6CELL2.2 0.3M DV
    AS5536-
    644G16MnEME
    AUK LX.PAV0Y.007 AS5536-644G16Mn 
    VHB32ATGB1 MC UMAbb 
    2*2G/160/6L/5R/
    CB_bgn_EN14AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N160GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 N
    AS5536-
    643G25MnEME
    AUK LX.PAV0Y.006 AS5536-643G25Mn 
    VHB32ATGB1 MC UMAbb 
    2G+1G/250/6L/5R/
    CB_bgn_EN14AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO1G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 N
    Model
    RO
    Country
    Acer Part No
    Description
    CPU
    LCD
    VGA 
    Chip
    VRAM 
    1
    Memory 1
    Memor
    y 2
    HDD 1(GB)
    ODD
    Card 
    Reade
    r
    Wireless LAN
    Wireless LAN1
    Blue-
    tooth
    Finger 
    Print
    Battery
    Camera 
    						
    							215Appendix A
    AS5536-
    644G25MnEME
    AUK LX.PAV0X.002 AS5536-644G25Mn 
    VHP32ATGB1 MC UMAbb 
    2*2G/250/6L/5R/
    CB_bgn_EN14AAQL64 NLED15.6
    WXGAGUMA N SO2GBII6 SO2G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 N
    AS5536-
    721G32MnAAP Philippin
    esLX.PAV0Y.005 AS5536-721G32Mn EM 
    VHB32ATPH1 MC UMAbbM 
    1*1G/320/BT/6L/5R/
    CB_bg_EN14ATRM72 NLED15.6
    WXGAGUMA N SO1GBII6 N N320GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 
    2.0N 6CELL2.2 N
    AS5536-
    722G32MnAAP Philippin
    esLX.PAV0X.001 AS5536-722G32Mn EM 
    VHP32ATPH1 MC UMAbbM 
    1*2G/320/BT/6L/5R/
    CB_bg_EN14ATRM72 NLED15.6
    WXGAGUMA N SO2GBII6 N N320GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 
    2.0N 6CELL2.2 N
    AS5536-
    642G25MnPA Canada LX.PAV0Y.004 AS5536-642G25Mn 
    VHB32ATCA2 MC UMAbbM 
    2*1G/250/6L/CB_bgn_FR31AAQL64 NLED15.6
    WXGAGUMA N SO1GBII6 SO1G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 N
    AS5536-
    642G25MnPA USA LX.PAV0Y.003 AS5536-642G25Mn 
    VHB32ATUS1 MC UMAbbM 
    2*1G/250/6L/CB_bgn_EN34AAQL64 NLED15.6
    WXGAGUMA N SO1GBII6 SO1G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 N
    AS5536-
    642G25MnPA A C L A -
    SpanishLX.PAV0Y.002 AS5536-642G25Mn EM 
    VHB32ATEA3 MC UMAbbM 
    2*1G/250/6L/CB_bgn_ES22AAQL64 NLED15.6
    WXGAGUMA N SO1GBII6 SO1G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 N
    AS5536-
    642G25MnPA A C L A -
    Portugu
    eseLX.PAV0Y.001 AS5536-642G25Mn EM 
    VHB32ATXC1 MC UMAbbM 
    2*1G/250/6L/CB_bgn_XC22AAQL64 NLED15.6
    WXGAGUMA N SO1GBII6 SO1G
    BII6N250GB5.4KS NSM8XS 5 in 1-
    Build 
    in3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N 6CELL2.2 NModel
    RO
    Country
    Acer Part No
    Description
    CPU
    LCD
    VGA 
    Chip
    VRAM 
    1
    Memory 1
    Memor
    y 2
    HDD 1(GB)
    ODD
    Card 
    Reade
    r
    Wireless LAN
    Wireless LAN1
    Blue-
    tooth
    Finger 
    Print
    Battery
    Camera 
    						
    							Appendix B217
    This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system 
    functions are tested under Windows® XP Home, Windows® XP Pro environment, Windows® Vista. 
    Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. 
    Regarding configuration, combination and test procedures, please refer to the Aspire 5738G/5738ZG/5738Z/
    5738/5338 series and Aspire 5536/5536G/5236 Series Compatibility Test Report released by the Acer Mobile 
    System Testing Department.
    Test Compatible Components
    Appendix B 
    						
    							218Appendix B
    Microsoft® Windows® Vista Environment Test
    ItemSpecification
    CRT Port Test
    CRT Monitor Acer 211c 21”, ViewSonic G220F, ViewSonic PF790 19”
    LCD Monitor Acer FP751 17” TFT LCD, Acer AL1521, Acer AL1721, ViewSonic VD201b, 
    Westinghouse W37G, HP LP2065, HP S9500
    Projector Dell 3300MP
    USB Port Test
    USB Keyboard/Mouse Microsoft Natural Keyboard Pro
    Dell USB Keyboard
    Logicool USB Mouse (OWCM-USB)
    Logitech USB Wheel Mouse
    Logitech First Wheel Mouse
    Dell by Logitech
    Dell Internet Navigator Keyboard
    Dell Smart Card Keyboard
    HP USB Optical Austin Mouse
    Belkin Miniglow Optical USB Mouse
    HP USB Optical Mouse (RB129AA)
    USB Speaker/Joystick Aiwa Multimedia Digital Speaker (SC-UC78)
    Panasonic USB Speaker EAB-MPC57USB
    USB Storage Drive Iomega USB Zip 250MB
    Transcend 80G HDD
    Plextor DVD+R/RW
    LG DVD+R/RW
    Sony DVD+R/RW
    USB Camera Intel Easy PC Camera (A20953-001)
    Orange Micro USB 2.0 Web Cam
    USB HUB and Others A TEN UH-204
    IOGEAR 4-Port Hub
    Corega CG-WLUSBST11
    USB Printer/Scanner HP 450WBT Deskjet Printer
    USB Flash Drive Sony Memory Key 128MB
    Sony Micro Vault Pro USD-5G
    IBM 128MB Memory Key
    IBM 512MB Memory Key
    Apacer Handy Drive 
    Apacer The USB Flash Drive 256MB
    USB ODD Logitec CDRW+DVDROM combo
    LG DVD+R/RW
    Sony DVD+R/RW
    1394 Camera Sony DV-TRV10
    Access Point 802.11a Intel Pro/Wireless 5000
    NetGear HE 102
    Access Point 802.11g D-Link Building Networks People WiFi Certified a/b/g Wireless 108AG
    Access Point 802.11n Belkin N1MIMO Wireless Router High Performance wireless 802.11n
    Bluetooth Device Sony Ericsson Wireless Headset
    Sony Ericsson T610
    X Bridge Bluetooth Access Point BT300 
    						
    							Appendix B219
    PCMCIA Test
    LAN/Modem Card TDK CardBus Ethernet 10/100 32-Bit CBE-10/100BTX
    Storage Card Hitachi Microdrive 4G
    1394 Card Buffalo 1394 Interface Cardbus (IFC-ILCB/DV)
    USB2.0 Card IBM EtherJet CardBus Adapter 10/100
    Wireless Lan Card
    (Not recommended for wireless ready 
    model)Cisco Wireless LAN Card 802.11a
    NETGEAR Wireless LAN card 802.11a
    ISDN Card Toshiba Type B for Bluetooth 128K ISDN Card
    GPRS Card Vodafone QL1ACC-21581 3G/GPRS card
    Sony Ericsson GC83 GPRS card
    Sony Ericsson GC89 GPRS card
    ExpressCard Test
    Express Card Abcom 5-in-1 Adapter ExpressCard Reader
    Abcom GigaLan ExpressCard
    Sunix ECF2400 2 Ports 1394A ExpressCard
    Memory Card Test (SD/MS/MMC/SM/CF/Microdrive/XD)
    SD Card Apacer 128/256MB
    SanDisk 256MB
    Apacer 2GB (150x Hi-Speed)
    KINGMAX 1GB (66x Hi-Speed)
    SanDisk 1GB
    RiDATA 4GB SD PRO Memory Card
    MS Card Sony 512 MS PRO
    Lexar 512MB MS PRO
    Lexar 1GB MS PRO
    Sony 2GB MS PRO
    MMC Card SanDisk 32MB
    Transcend 64/128MB
    Transcend 256MB
    SanDisk RS-MMC 128MB
    PQI RS-MMC 256MB
    Transcend 512MB
    A-DATA Turbo 200X 2GB MMC Card
    XD Card Apacer 256/512MB
    SanDisk 2GB
    Olympus 512MB
    CF Card Apacer 256/512
    SanDisk 2GB
    ItemSpecification 
    						
    							Appendix C221
    This section describes online technical support services available to help you repair your Acer Systems.
    If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch 
    office. Acer Branch Offices and Regional Business Units may access our website. However some information 
    sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
    Acers Website offers you convenient and valuable support resources whenever you need them.
    In the Technical Information section you can download information on all of Acers Notebook, Desktop and 
    Server models including:
    •Service guides for all models
    •Users manuals
    •Training materials
    •Bios updates
    •Software utilities
    •Spare parts lists
    •TABs (Technical Announcement Bulletin)
    For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our 
    technical material.
     Also contained on this website are: 
    •Detailed information on Acers International Traveller’s Warranty (ITW) 
    •Returned material authorization procedures 
    •An overview of all the support services we offer, accompanied by a list of telephone, fax and email 
    contacts for all your technical queries.
    We are always looking for ways to optimize and improve our services, so if you have any suggestions or 
    comments, please do not hesitate to communicate these to us.
    Online Support Information
    Appendix C 
    						
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