Acer Aspire 5738zg Service Guide

Chapter 4103
Error Message List
No beep Error MessagesFRU/Action in Sequence
No beep, power-on indicator turns off and 
LCD is blank.Power source (battery pack and power adapter). See “Power 
System Check” on page 99.. 
Ensure every connector is connected tightly and correctly. 
Reconnect the DIMM.
LED board.
System board.
No beep, power-on indicator turns on and 
LCD is blank.Power source (battery pack and power adapter). See “Power 
System Check” on page 99.. 
Reconnect the LCD connector
Hard disk...

104Chapter 4
Phoenix BIOS Beep Codes
CodeBeepsPOST Routine Description
02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
08h Initialize chipset with initial POST values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate registers with initial POST 
values
12h Restore CPU...

Chapter 4105
3Ch Advanced configuration of chipset 
registers
3Dh Load alternate registers with CMOS 
values
42h Initialize interrupt vectors
45h POST device initialization
46h 2-1-2-3 Check ROM copyright notice
48h Check video configuration against CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set...

106Chapter 4
82h Detect and install external RS232 ports
83h Configure non-MCD IDE controllers
84h Detect and install external parallel ports
85h Initialize PC-compatible PnP ISA devices
86h Re-initialize onboard I/O ports
87h Configure Motherboard Configurable 
Devices (optional)
88h Initialize BIOS Area
89h Enable Non-Maskable Interrupts (NMIs)
8Ah Initialize Extended BIOS Data Area
8Bh Test and initialize PS/2 mouse
8Ch Initialize floppy controller
8Fh Determine number of ATA drives 
(optional)
90h...

Chapter 4107
B9h Prepare Boot
BAh Initialize DMI parameters
BBh Initialize PnP Option ROMs
BCh Clear parity checkers
BDh Display MultiBoot menu
BEh Clear screen (optional)
BFh Check virus and backup reminders
C0h Try to boot with INT 19
C1h Initialize POST Error Manager (PEM)
C2h Initialize error logging
C3h Initialize error display function
C4h Initialize system error handler
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
C7h Initialize notebook docking late
C8h Force check...

108Chapter 4
F5h Boot to Mini DOS
F6h Clear Huge Segment
F7h Boot to Full DOS
CodeBeeps 

Chapter 4109
Index of Symptom-to-FRU Error Message
LCD-Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesnt work
LCD is too dark
LCD brightness cannot be adjusted
LCD contrast cannot be adjustedEnter BIOS Utility to execute “Load Setup Default Settings”, 
then reboot system.
Reconnect the LCD connectors.
Keyboard (if contrast and brightness function key doesnt 
work).
LCD inverter ID
LCD cable
LCD inverter
LCD
System board
Unreadable LCD screen 
Missing pels in characters
Abnormal...

11 0Chapter 4
The system doesn’t power-off. Power source (battery pack and power adapter). See “Power 
System Check” on page 99. 
Hold and press the power switch for more than 4 seconds. 
System board
Battery can’t be charged See “Check the Battery Pack” on page 100. 
Battery pack
System board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card 
(PCMCIA) PCMCIA slot assembly
System board
PCMCIA slot pin is damaged. PCMCIA slot assembly
Memory-Related Symptoms...

Chapter 4111
The system doesnt resume from 
hibernation mode.See “Save to Disk (S4)” on page 25.
Hard disk connection board
Hard disk drive
System board
The system doesnt resume from standby 
mode after opening the LCD.See “Save to Disk (S4)” on page 25.
LCD cover switch
System board
Battery fuel gauge in Windows doesn’t go 
higher than 90%. Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then 
charge battery).
Battery pack
System board
System hangs...

11 2Chapter 4
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 114. Modem-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly. Modem phone port
modem combo board
System board