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Acer Aspire 4732z Service Guide

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    Aspire 4732Z/4332 Service Guide13
    Optical Disc Drive  
    ItemSpecification
    BrandLGPanasonicPLDSSony NEC
    ModelGT 2 0 NUJ880ADS-8A3SOptiarc AD-7580S 
    Drive typeSuper Multi Slim DVD Rewriter
    Write/read speed8x
    Temperature, operating5 to 50 °C
    Tray height (mm))12.7
    Dimension (W x D, mm)128 × 127128 × 129128 × 126.1128 × 129
    Weight (g)168175170160
    InterfaceSATA
     
    LCD Panel  
    ItemSpecification
    BrandAUOCMO LG DisplaySamsung
    ModelB140XW01N140B6LP140WH1LTN140AT01
    Screen size (diagonal, inch)14
    Display area309.399mm(H) X 173.952mm(V) (14.0” diagonal)
    Ty p eWide XGA
    Brightness (nits)220
    View angle (U/D/R/L)15/35/45/4520/45/45/45 60/60/70/7045/45/15/30
    BacklightLED
    Display resolution (pixels)1366×768
    Number of colors262K 
    Contrast ratio500:1600:1600:1500:1
    Aspect ratio16:9
    Response time (ms)8
    Optical coatingAnti-glare
    InterfaceLV D S
    Supply voltage (v)3.3
    Outline dimensions (mm)324 × 192.5 × 5.2324 × 192.5 × 5.2324 × 192.5 × 5.5323.5 × 192 × 5.2
    Weight (g)340340340350
     
    Webcam
    ItemSpecification
    BrandChiconySuyin
    ModelCallaCamellia
    Resolution0.3M
    Lens2G
    DV capabilityYe s
    AC Adapter
    ItemSpecification
    BrandDeltaHiproLite-On 
    						
    							
    14 Aspire 4732Z/4332 Service Guide
    Battery Pack 
    ItemSpecification
    BrandPanasonic, Samsung, Sanyo, Simplo, Sony 
    Capacity4400 mAh
    Pack capacity 6 cells, 2.0 mAh 
    Ty p eLithium-ion, 3S2P
    Power Management
    ACPI modeDescription
    G3• Mechanical Off - All devices in the system are turned off completely.  No electrical current is 
    running through the system. Except for the real-t ime clock, power consumption is zero. The 
    machine can be worked on without damaging the hardware or endangering service 
    personnel.
    G2/S5• Soft Off - The computer consumes a minima l amount of power. No user mode or system 
    mode code is run. It is not safe to disassemble the machine in this state.
    G1• Sleeping - The computer consumes a small amount of power, user mode threads are not  being executed, and the system “appears” to be off (from the end user’s perspective, the 
    display is off, and so on). It is not safe to disassemble the machine in this state.
    G0•  Working - The system dispatches user mode (appl ication) threads and they execute. In this 
    state, peripheral devices are having their power state changed dynamically. The user can 
    select, through some UI, various performance/po wer characteristics of the system to have 
    the software optimize for performance or battery life. The system responds to external events 
    in real time. It is not safe to disassemble the machine in this state.
    BIOS
    ItemSpecification
    BIOS chipWinbond W25X16
    Setup utilityPhoenix SecureCore Setup Utility
    Antivirus Protection
    ItemSpecification
    Product Norton Internet Security 2009 (v16.0)
    ModelSADP-65KB DFJ
    ADP-65JH DB A
    HP-OK065B13HP-A0652R3BPA-1650-02AC
    PA-1650-22AC
    Output rating19 V19.5 V19 V19 V
    Output power65 W65 W90 W65 W
    Input voltage 
    (Vac)100–24090–26490–264100–240
    Input frequency50–60 Hz 47–63 Hz 47–63 Hz 50–60 Hz 
    ItemSpecification 
    						
    							Aspire 4732Z/4332 Service Guide15
    Phoenix SecureCore Setup Utility  
    Phoenix SecureCore Setup Utility is a hardware configuration program built into your systems Basic Input/
    Output System (BIOS). Since most systems are already properly configured and optimized, there is normally 
    no need to run this utility. 
    You will need to run this utility under the following conditions: 
    • When changing the system configuration including: 
    • Setting the system time and date
    • Configuring the hard drives
    • Specifying the boot device sequence
    • Configuring the power management modes
    • Setting up system passwords or making other changes to the security setup
    • When a configuration error is detected by the system and you are prompted (Run Setup message) to 
    make changes to the BIOS settings. 
    IMPORTANT: If you repeatedly receive “Run Setup” messages, the RTC battery located on the mainboard 
    (RTC1) may be defective. In this case, the system cannot retain configuration values in CMOS. 
    Replace the RTC battery with a new one.
    NOTE: For ease of reading, Phoenix SecureCore Setup Utility will be simply referred to as “Setup” or “Setup 
    Utility” in this Service Guide.
      In the descriptive tables following each of the menu screen illustrations, settings in boldface are the 
    default and suggested parameter settings.
    The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. 
    This memory area is not part of the system RAM, which allows configuration data to be retained when power is 
    turned off. The values take effect when the system is booted. POST uses these values to configure the 
    hardware. If the values and the actual hardware do not agree, POST generates an error message. You must 
    run this utility to change the BIOS settings from the default or current configuration. 
    System Utilities
    Chapter 2 
    						
    							
    16Aspire 4732Z/4332 Service Guide
    Accessing the Setup Utility
    1.Turn on the computer. 
    If the computer is already turned  on, save your data and close all open applications, then restart the 
    computer.
    2. During POST, press  F2.
    If you fail to press  F2 before POST is completed, you will need  to restart the computer. Use the left () 
    and right () arrow keys to move between selections on the menu bar.  
       
    Menu bar
    Legend barPhoenix   SecureCore(tm)   Setup   Utility
    Main
    CPU Type:
    CPU   Speed:
    IDE0   Model   Name:
    I D E 0   S e r i a l   N u m b e r :
    ATAPI   Model   Name:
    System   BIOS   Version:
    VGA BIOS   Version:
    KBC   Version:
    Serial Number:
    Asset Tag   Number:
    Product   Name:
    Manufacturer   Name:
    UUID: Intel   (R)   Core   (TM)2   Duo   CPU T6400   @   2.00   GHz
    2.00GHz
    XXXXXXXXXXX-(XX)
    XXXXXXXX
    XXXXXXXXXXX-XXX   XX-XXXX-(XX)
    VX.XX
    XX-XXX   XXXXXX.XXX.XXX.XXX.XXXXXX
    XX.XX
    XXXXXXXXXXXXXXXXXXXXXXX
    None
    Aspire   5738
    Acer
    XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX
    F1
    Esc Help
    Exit
    Select    Item
    Select    Menu
    Change   Values
    Select         Sub-Menu
    -/+
    Enter F9
    F10Setup   Defaults
    S a v e   a n d   E x i t
    Information
    Security Boot Exit 
    						
    							
    Aspire 4732Z/4332 Service Guide17
    Navigating through the Setup Utility
    Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various 
    menu and submenu screens of the Set up Utility. The table below lists these legend keys and their respective 
    functions. 
    KeyFunction
     and  To move between selections on the menu bar.
     and To move the cursor to the field you want.The cu rrently selected field will be highlighted. The 
    right side of each menu screen displays a field help panel—
    Item Specific Help panel. This 
    panel displays the help text for the currently selected field. It updates as you move the cursor to 
    each field. 
    F5 and F6To select a value for the currently selected field (only if it is user-configurable). Press these 
    keys repeatedly to display all possible entries. A parameter that is enclosed in square brackets 
    [ ] is user-configurable. Grayed-out parameters are not user-configurable for one of the 
    following reasons: 
    qThe field value is auto-configured or auto-detected.·
    qThe field value is informational only.
    qThe field is password-protected.
    EnterTo select a field value (a pop-up menu displays) or submenu screen.
    Indicates a submenu field. To view a submenu screen, use the  and  keys to move the 
    cursor to the submenu you want, then press  Enter. 
    Esc If you press this key:
    qOn one of the primary menu screens, the Exit menu displays.
    qOn a submenu screen, the previous screen displays.
    qWhen you are making selections from a pop-up menu, closes the pop-up without making a 
    selection.
    F1 or Alt-HTo bring up the General Help window. The General Help window describes other Setup 
    navigation keys that are not displayed on the legend bar.  
    F9Press to load default system values. 
    F10 Press to save changes and close the Setup Utility.
      
    Setup Utility Menus
    The Setup Utility has fi ve menus for configuring the variou s system functions. These include:
    • Information
    •Main
    • Security
    • Boot
    • Exit
    NOTE: The screenshots used in this section are for illustration only. The values displayed may not be the 
    same as those in your computer.  
    						
    							
    18Aspire 4732Z/4332 Service Guide
    Information 
    The Information menu screen displays a summary of your computer hardware information. These information 
    are necessary for troubleshooting and may be required when asking for technical support.
    Phoenix   SecureCore(tm)   Setup   Utility
    Main
    CPU Type:
    CPU   Speed:
    IDE0   Model   Name:
    I D E 0   S e r i a l   N u m b e r :
    ATAPI   Model   Name:
    System   BIOS   Version:
    VGA BIOS   Version:
    KBC   Version:
    Serial Number:
    Asset Tag   Number:
    Product   Name:
    Manufacturer   Name:
    UUID: Intel   (R)   Core   (TM)2   Duo   CPU T6400   @   2.00   GHz
    2.00GHz
    XXXXXXXXXXX-(XX)
    XXXXXXXX
    XXXXXXXXXXX-XXX   XX-XXXX-(XX)
    VX.XX
    XX-XXX   XXXXXX.XXX.XXX.XXX.XXXXXX
    XX.XX
    XXXXXXXXXXXXXXXXXXXXXXX
    None
    Aspire   5738
    Acer
    XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX
    F1
    Esc Help
    Exit
    Select    Item
    Select    Menu
    Change   Values
    Select         Sub-Menu
    -/+
    Enter F9
    F10Setup   Defaults
    S a v e   a n d   E x i t
    Information
    Security Boot Exit
    The following table describes the information displayed in the Information menu screen.
    FieldDescription
    CPU TypeDisplays the processor model.
    CPU SpeedDisplays the processor speed.
    IDE0 Model NameDisplays the model name of the hard drive installed on the primary IDE master.
    IDE0 Serial NumberDisplays the serial number of the hard drive installed on the primary IDE master.
    ATAPI Model NameDisplays the model name of the optical disc drive installed in the system.
    System BIOS VersionDisplays the current system BIOS version.
    VGA BIOS VersionDisplays the current VGA BIOS version.
    KBC VersionDisplays the keyboard controller version. 
    Serial NumberDisplays the system serial number.
    Asset Tag NumberDisplays the system asset tag number
    Product NameDisplays the official model name of the computer. 
    Manufacturer NameDisplays the manufacturer of the computer.
    UUIDDisplays your computer’s UUID (universally unique identifier). UUID is an identifier 
    standard used in software construction, standardized by the Open Software 
    Foundation (OSF) as part of the Distributed Computing Environment (DCE).  
    						
    							
    Aspire 4732Z/4332 Service Guide19
    Main 
    The Main menu screen allows you to configure the basic system settings.
    Phoenix   SecureCore(tm)   Setup   Utility
    Main
    Item   Specific   Help
    ,   ,   or
       selects   field.
    System Time:
    System   Date:
    System   Memory:
    Extended   Memory:
    Video   Memory:
    Quiet   Boot:
    Network   Boot:
    F12   Boot   Menu:
    D2D   Recovery:
    SATAMode
    F1
    Esc Help
    Exit
    Select    Item
    Select    Menu
    Change   Values
    Select         Sub-Menu
    -/+
    Enter F9
    F10Setup   Defaults
    S a v e   a n d   E x i t
    Information Security
    BootExit
    []
    []:10:10
    03/05/2009
    632   KB
    4093   MB
    512   MB
    [Enabled]
    [Enabled]
    [Disabled]
    [Enabled]
    [AHCI] 10
    The following table describes the parameters in this screen.
    FieldDescriptionVa l ue
    System TimeSets the system time.HH:MM:SS 
    (hour:minute:second)
    System DateSets the system date.MM/DD/YYYY  
    (month/day/year)
    System MemoryDisplays the size of system 
    memory detected during boot-up.
    Extended MemoryDisplays the size of extended memory detected during boot-up. Extended memory = Total 
    memory –1MB
    Video MemoryDisplays the size of video memory detected during boot-up.
    Quiet BootEnables or disables the Quiet Boot function.  
    When enabled, BIOS setup is in graphical mode and displays 
    only an identification logo during POST and while booting. After 
    booting, the screen displays the  operating system prompt (such 
    as DOS) or logo (such as Windows 95). If any error occurs while 
    booting, the system automatically switches to text mode.
    When disabled, BIOS setup is in the conventional text mode 
    where you see the system initialization details on the screen.
    Disabled
    Enabled
    Network BootWhen enabled, a remote host with appropriate boot image can 
    boot this computer. (only works with an Ethernet device.)Disabled
    Enabled
    F12 Boot MenuEnables or disables the Boot menu during POST.Disabled
    Enabled
    D2D RecoveryEnables or disables D2D Recovery function. This function 
    allows the user to create a hidden partition on the hard drive to 
    store the operation system. User c an then use this partition to 
    restore the system to  factory defaults.Disabled
    Enabled 
    						
    							
    20Aspire 4732Z/4332 Service Guide
    Security
    The Security menu screen contains parameters that help safeguard and protect your computer from 
    unauthorized use.
    Phoenix   SecureCore(tm)   Setup   Utility
    Main
    F1
    Esc Help
    Exit
    Select    Item
    Select    Menu
    Change   Values
    Select         Sub-Menu
    -/+
    Enter F9
    F10Setup   Defaults
    S a v e   a n d   E x i t
    Information Security Boot Exit
    Item   Specific   Help
    Supervisor   Password
    c o n t r o l s   a c c e s s   o f   t h e
    whole   setup   utility.
    I t   c a n   b e   u s e d   t o   b o o t
    u p   w h e n   P a s s w o r d   o n
    boot   is   enabled.
    Supervisor   Password s:
    User   Password s:
    :
    S e t   U s e r   P a s s w o r d
    Set Password
    P a s s w o r d   o n   B o o t : i
    i
    H D D   P a s s w o r d   i s
    HDD
    Set   Supervisor   PasswordClear
    Clear
    Clear
    [Enter]
    [Enter]
    [Disabled] []
    Enter
    The following table describes the parameters in the Security menu screen. 
    FieldDescriptionVa lu e
    Supervisor Password isDisplays the supervisor password status.Clear 
    SetUser Password isDisplays the user password status.
    HDD Password isDisplays the HDD password status.
    Set Supervisor 
    Password Press  Enter to configure the supervisor password. When set, this password will 
    allow the user to access and change all settings in the Setup Utility.
    Set User PasswordPress  Enter to configure the user password. When set, this password will restrict a 
    user’s access to the Setup menus. Only the following menus will be accessible:
    • System Time and System Date
    • All Exit menu options excluding Load Setup Defaults
    A supervisor password must first be se t before creating this user password. 
    Set HDD PasswordPress Enter to configure the HDD password. When set, this password will restrict a 
    user’s access to the hard disk drive. It will be required during boot-up or when 
    waking from hibernation mode. 
    Password on BootReferred to as power-on password. When set, the user or 
    supervisor password will be requi red to boot up the system. A 
    supervisor password must first be set before creating this 
    password.Disabled
    Enabled
    SATA ModeSelect the SATA controller operating mode. 
    When set to AHCI (Advanced Host Controller Interface), the 
    SATA controller enables its AHCI and RAID features when the 
    computer boots up.
    When set to IDE, the SATA controller disables its AHCI and 
    RAID functions when the computer boots up.
    NOTE:  The Acer eMachine D525/D725 computer does not 
    support AHCI or RAID functions so set this parameter to IDE to 
    speed up the boot-up time. 
    AHCI
    IDE
    FieldDescriptionVa l ue 
    						
    							
    Aspire 4732Z/4332 Service Guide21
    Setting a system password
     Note the following before you define a system password:
    • The maximum length of password contains 8 alphanumeric characters—A - Z, 0 - 9, and ‘;’  
    (for French keyboard).  
    • System passwords are case-insensitive.
    • When you are prompted to enter a password, you have three tries before the system halts. Do not forget 
    your password. If you forget your password, you may hav e to return your computer to your dealer to reset 
    it.
    To set a system password:
    1. Select a password parameter, then press  Enter.  
    The password box appears.
    2.Type a password then press  Enter.
    IMPORTANT:  Be very careful when typing your passwor d because the characters do not appear on the  
    screen. Only shaded blocks representing each typed character are visible.
    3. Retype the password to verify  the first entry, then press Enter.
    You will be prompted to save the new password.
    4.Press  Enter.
    5.Press  F10 to save the password and close the Setup Utility.
    To change a system password:
    1. Select a password parameter, then press  Enter.  
    The password box appears.
    2.Type the original password, then press  Enter.
    3.Type a new password, then press  Enter.  
    						
    							
    22Aspire 4732Z/4332 Service Guide
    4.Retype the new password to veri fy the first entry, then press Enter.
    You will be prompted to save the new password.
    5.Press  Enter.
    6.Press  F10 to save the password and close the Setup Utility. 
    To remove a system password: 
    1. Select a password parameter, then press  Enter.   
    The password box appears.
    2.Type the original password, then press  Enter. 
    3.Press  Enter twice without entering anything in the new and confirm password fields. 
    You will be prompted to confirm the password removal.
    4.Press  Enter.
    5.Press  F10 to save the changes you made and close the Setup Utility. 
    Resetting a system password:  
    If you have forgotten the user passwor d, the computer will continue to function normally but you will have 
    limited access to the Setup Utility. 
    If you have enabled the Password on Boot field and you  forget the supervisor password, you will not be able to 
    boot up the computer. The same thing applies if you forget the HDD password. 
    To clear a lost BIOS password (user or supervisor pa ssword) you need to short the G61 hardware gap located 
    near the processor socket (U33). Go to page 
    70 for instructions. 
    To regain access to your computer if you lose t he HDD password, you need to generate a master password 
    and unlock your hard drive. Go to page 
    71 for instructions.  
    						
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