Acer Aspire 4732z Service Guide

							
Acer Aspire 4732Z/4332
Notebook Computer Service Guide
Service guide files and updates are available
on the Acer/CSD web site; for more 
information, go to 
http://csd.acer.com.tw
PRINTED IN TAIWAN 
						

							
iiAcer Aspire 4732Z/4332 Service Guide
Revision History
Refer to the table below for changes made on this version of the Acer Aspire 4732Z/4332 Notebook Computer Service Guide.
DateChapterUpdates 
						

							Acer Aspire 4732Z/4332 Service Guideiii
Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, 
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in 
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without 
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the 
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular 
purpose. Any Acer Incorporated software described in this guide is sold or licensed as is. Should the 
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its 
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential 
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Incorporated. 
Other brand and product names are trademarks and/or registered trademarks of their respective holders. 
						

							
ivAcer Aspire 4732Z/4332 Service Guide
Conventions
The following textual conventions are used in this service guide. 
SCREEN MESSAGESDenotes actual messages that appear on screen.
NOTEGives additional information related to the current topic.
WARNINGAlerts you to any physical risk or system damage that might result from 
doing or not doing specific actions.
CAUTIONGives precautionary measures to avoid possible hardware or software 
problems.
IMPORTANTReminds you to do specific actions relevant to the accomplishment of 
procedures. 
						

							Acer Aspire 4732Z/4332 Service Guidev
Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION 
decided for our global product offering. To better fit local market requirements and enhance product 
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on 
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic 
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to 
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available 
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in 
the printed service guide. For AUTHORIZED SERVICE PROVIDERS, your office may have a DIFFERENT 
part number code to those given in the FRU list of this printed service guide. You MUST use the list provided 
by your regional Acer office to order FRU parts for repair and service of customer machines. 
						

							viAcer Aspire 4732Z/4332 Service Guide 
						

							vii Acer Aspire 4732Z/4332 Service Guide
Chapter 1 Features and Specifications  1
Features  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Hardware    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Display and Camera    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Keyboard and Pointing Device   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
LED Indicators and Buttons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Software   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Ergonomics and Security   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Environmental Requirements   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
System Tour  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Closed Front View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Rear View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Left View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Right View    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Base View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Specifications  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Chapter 2 System Utilities  15
Phoenix SecureCore Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Accessing the Setup Utility  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Navigating through the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setup Utility Menus   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Chapter 3 System Disassembly  25
Disassembly Tools   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Stages of the Disassembly Process   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Equivalent Torque Values  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
System Screw List  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Pre-disassembly Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
External Modules Disassembly   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
External Modules Disassembly Flowchart   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Removing the Battery Pack  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Removing the xD Dummy Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Removing the Lower Case Cover   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Removing the Memory Modules    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Removing the Hard Disk Drive   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removing the WLAN Module    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Removing the Optical Disc Drive  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Main Unit Disassembly  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Main Unit Disassembly Flowchart    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Removing the Middle Cover    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Removing the Keyboard    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Removing the LCD Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Removing the Upper Case   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Removing the Speakers   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the Power Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removing the Touchpad Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Mainboard    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Heat Sink Fan (HSF) Assembly    . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
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							Acer Aspire 4732Z/4332 Service Guide viii
Removing the Processor    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
LCD Module Disassembly    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
LCD Module Disassembly Flowchart    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the LCD Bezel     . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing the Lid Magnet   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Removing the LCD Panel   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Removing the LCD-CCD Coaxial Cable    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the LCD Panel Brackets   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the CCD Board   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Chapter 4 Troubleshooting  57
POST Error Indicators  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
POST Error Messages   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
POST Beep Codes  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
BIOS Beep Codes for Boot Block in Flash ROM   . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Troubleshooting Procedure   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Chapter 5 System Architecture  67
Block Diagram  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Mainboard Layout   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Bottom View   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Clearing a BIOS Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Unlocking the HDD   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
BIOS Recovery   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Creating the BIOS Crisis Recovery Disk   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Performing a BIOS Recovery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Chapter 6 Field Replaceable Unit (FRU) List  73
Acer Aspire 4732Z/4332 Exploded Diagram    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Acer Aspire 4732Z/4332 FRU List  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Appendix A Model Definition and Configurations  86
Appendix BTest Compatible Components  87
Appendix COnline Support Information  90
Index 91
Table of Contents 
						

							
Aspire 4732Z/4332 Service Guide1
This chapter lists the features and specifications of the Acer Aspire 4732Z/4332 computer. 
Features
This tables in this section list the system featur es and environmental requirements of the computer.
NOTE: The specifications listed in this section are for re ference only. The exact configuration of your PC 
depends on the model purchased.
Hardware 
ComponentDescription
ProcessorIntel Pentium Processors for Mobile or Mobile Intel Celeron Processors
System chipset •Mobile Intel GL40 Express Chipset  
• Intel I/O Controller Hub 9M (ICH9M)
Memory• Two DIMM slots supporting DDR2 677 MHz modules
• Maximum memory of 2 GB for 32-bit OS or 4 GB for 64-bit OS
• 2 MB Flash BIOS; shadow RAM support
Expansion options• 5-in-1 card reader slot
• Supports MultiMediaCard (MMC), Secure Digital (SD), xD-Picture Card 
(xD), Memory Stick (MS), and Me mory Stick PRO (MS PRO) cards
Media storage• 2.5-inch 9.5 mm SATA hard disk drive (HDD)
• Slim type Super Multi optical disc drive (ODD)
Connectivity• Atheros AR8114 PCI-E Ethernet Controller
• WLAN module compliant with 802.11 b/g and a/b/g/n standards
• External V.92 56 Kbps USB 1.5 modem
• Broadcom Blutonium BCM2045 Bluetooth module (optional) 
I/O ports• VGA port
• Ethernet port (RJ-45)
• Two USB 2.0 ports
• Microphone-in jack
• Headphones/speaker/Line-out jack
• DC-in jack for AC adapter
Audio•High-definition audio system
• MS-Sound compatible
• Two built-in stereo speakers
• Microphone-in and line-out jacks
Power supply• 6-cell 48.8 W 4400 mAh Lithium Ion battery pack
• 3-pin 65 W 19V AC adapter 
• Charging period:1.5–2 hours for 0–80%, 3–3.5 hours for 0–99%,  
3.5–4 hours for 0–100% (charge-in-use)
•  ENERGY STAR
Physical specifications• Dimension (W×D×H): 337 x 227 x 26/39.9 mm (13.27 x 8.94 x 1.02/1.6 in)
• Weight: 2.4 kg (5.29 lb)
Features and Specifications
Chapter 1
  
						

							
2 Aspire 4732Z/4332 Service Guide
Display and Camera 
ComponentDescription
Display type• 14” WXGA LCD panel
• Supported resolutions: 1366×768, 1360×768, 1280×768, 1280×720, 
1024×768, and 800×600
• 16:9 aspect ratio
• Simultaneous multi-window viewing via Acer GridVista
• Function control keys for manual adjustment of the display panel brightness level 
Webcam0.3M pixel webcam
Keyboard and Pointing Device
ComponentDescription
Keyboard  • 86-/87-/91-key EM4T series keyboard with embedded numeric keypad, inverted-T cursor keys, Internet scroll key, and 12 function keys (hotkeys)
• Multilanguage support
• Spill-proof
Pointing device • Up/down scroll segment
• Touchpad on/off function
• Adjustable touchpad sensitivity function
• Spill-resistant 
LED Indicators and Buttons
ComponentDescription
LED indicators • Power (blue)
• Battery (blue/amber)
• HDD access (blue)
• Num Lock (blue)
• Caps Lock (blue)
Buttons with LED indicator• Touchpad on/off (blue/orange)
• Power (blue)
• WLAN (blue/orange)
Software
AspectDescription
Operating system supportMicrosoft Genuine Windows Vista
Antivirus softwareNorton Internet Security
Power management     ACPI 3.0 (Advanced Configuration Power Interface) standard