Acer Aspire 2020 Service Guide

Appendix B11 4
This computer’s compatibility is tested and verified by Acer’s internal testing department.  All of its system
 functions are tested under Windows XP Home and Windows XP Professional environment. 
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.  
Regarding configuration, combination and test procedures, please refer to the  Aspire 2010/2020 Compatibility 
Test. Report released by the Acer Mobile System Testing Department.
Test...

11 5Appendix B
Microsoft Windows XP Home Environment Test
DescriptionModel Number Acer P/N
CPU Intel Pentium-M (Banias) 1.4G
Hz 1M/400MHz FSB KC.BS001.14G
Intel Pentium-M (Banias) 1.5G Hz 1M/400MHz FSB KC.BS001.15G
Intel Pentium-M (Banias) 1.6G Hz 1M/400MHz FSB KC.BS001.16G
Intel Pentium-M (Banias) 1.7G Hz 1M/400MHz FSB KC.BS001.17G
Intel Pentium-M (Dothan) 1.6GHz 2M/400MHs FSB TBD
Intel Pentium-M (Dothan) 1.7G Hz 2M/400MHz FSB KC.ND001.17G
Intel Pentium-M (Dothan) 1.8G Hz 2M/400MHz FSB KC.ND001.18G
HDD...

Appendix B11 6
Optical DriveQSI 12.7mm Tray Type DVD/CDRW combo   24/24/
24,8XSBW-242C (for 
Drongo3/4)KO.02407.013
Pnansonic 12.7mm tray Type DVD/CDRW combo 
24/24/24,8XUJDA750-II (for 
Drongo3/4)KO.02406.004
HLDS 12.7mm Tray Type DVD/CDRW combo 24/24/
24,8XGCC-4241N 
(for Drongo3/4)KO.02405.001
QSI 12.7mm Tray Type DVD-Dual SDW-042 (for 
Drongo3/4)KU.00403.002
HLDS 12.7mm Tray Type DVD-Dual GSA-4040N (for 
Drongo3/4)KU.0040D.004
Pnansonic 12.7mm Tray Type Super Multi UJ820B (for...

11 7Appendix B
KeyboardAS2010 (ZIPPY) KEYBOARD US International KB.A240C.001
AS2010 (ZIPPY) KEYBOARD UK KB.A240C.002
AS2010 (ZIPPY) KEYBOARD German KB.A240C.003
AS2010 (ZIPPY) KEYBOARD Italian KB.A240C.004
AS2010 (ZIPPY) KEYBOARD Chinese KB.A240C.005
AS2010 (ZIPPY) KEYBOARD French KB.A240C.006
AS2010 (ZIPPY) KEYBOARD Canadian French KB.A240C.007
AS2010 (ZIPPY) KEYBOARD Swiss/G KB.A240C.008
AS2010 (ZIPPY) KEYBOARD Spanish KB.A240C.009
AS2010 (ZIPPY) KEYBOARD Portuguese KB.A240C.010
AS2010 (ZIPPY) KEYBOARD...

Appendix B11 8
Microsoft Windows XP Professional Environment Test
DescriptionModel Number Acer P/N
CPUIntel Pentium-M (Banias) 1.4GHz 1M/400MHz FSB KC.BS001.14G
Intel Pentium-M (Banias) 1.5GHz 1M/400MHz FSB KC.BS001.15G
Intel Pentium-M (Banias) 1.6GHz 1M/400MHz FSB KC.BS001.16G
Intel Pentium-M (Banias) 1.7GHz 1M/400MHz FSB KC.BS001.17G
Intel Pentium-M (Dothan) 1.6GHz 2M/400MHs FSB TBD
Intel Pentium-M (Dothan) 1.7GHz 2M/400MHz FSB KC.ND001.17G
Intel Pentium-M (Dothan) 1.8GHz 2M/400MHz FSB KC.ND001.18G...

11 9Appendix B
Optical DriveQSI 12.7mm Tray Type DVD/CDRW combo   24/24/
24,8XSBW-242C (for 
Drongo3/4)KO.02407.013
Pnansonic 12.7mm tray Type DVD/CDRW combo 
24/24/24,8XUJDA750-II (for 
Drongo3/4)KO.02406.004
HLDS 12.7mm Tray Type DVD/CDRW combo 24/24/
24,8XGCC-4241N 
(for Drongo3/4)KO.02405.001
QSI 12.7mm Tray Type DVD-Dual SDW-042 (for 
Drongo3/4)KU.00403.002
HLDS 12.7mm Tray Type DVD-Dual GSA-4040N (for 
Drongo3/4)KU.0040D.004
Pnansonic 12.7mm Tray Type Super Multi UJ820B (for...

Appendix B120
KeyboardAS2010 (ZIPPY) KEYBOARD US International KB.A240C.001
AS2010 (ZIPPY) KEYBOARD UK KB.A240C.002
AS2010 (ZIPPY) KEYBOARD German KB.A240C.003
AS2010 (ZIPPY) KEYBOARD Italian KB.A240C.004
AS2010 (ZIPPY) KEYBOARD Chinese KB.A240C.005
AS2010 (ZIPPY) KEYBOARD French KB.A240C.006
AS2010 (ZIPPY) KEYBOARD Canadian French KB.A240C.007
AS2010 (ZIPPY) KEYBOARD Swiss/G KB.A240C.008
AS2010 (ZIPPY) KEYBOARD Spanish KB.A240C.009
AS2010 (ZIPPY) KEYBOARD Portuguese KB.A240C.010
AS2010 (ZIPPY) KEYBOARD...

Appendix C121
This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch 
office.  Acer Branch Offices and Regional Business Units may access our website. However some information 
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acers Website offers you convenient and valuable support resources...