Acer Aspire 1300 Service Guide

							Chapter 461
Error Message List
No beep Error MessagesFRU/Action in Sequence
Power-on indicator turns off and LCD is blank. Power source (battery pack and power adapter.) See “Power 
System Check” on page 57
Ensure every connector is connected tightly and correctly.
Reconnect the DIMM.
Main board.
Power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter.) See “Power 
System Check” on page 57
Reconnect the LCD connector
Hard disk drive
LCD cable
LCD inverter
LCD
Main board
Power-on indicator turns on and LCD is blank. 
But you can see POST on an external CRT.Reconnect the LCD connectors.
LCD cable
LCD inverter
LCD
Main board
Power-on indicator turns on and a blinking cursor 
shown on LCD during POST.Ensure every connector is connected tightly and correctly.
Main board
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							62Chapter 4
Index of Symptom-to-FRU Error Message
LCD -Related Symptoms
Symptom / ErrorAction in Sequence
LCD backlight doesnt work First, plug a monitor to CRT port. Next, enter BIOS utility to running 
“Load Default Settings” then reboot the system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesnt work).
LCD cable
LCD inverter
LCD
Main board
LCD is too dark
LCD brightness cannot be adjustedEnter BIOS Utility to execute “Load Setup Default Settings”, then 
reboot system.
Reconnect the LCD connectors.
Keyboard (if the brightness function key doesnt work).
LCD cable
LCD inverter
LCD
Main board
Unreadable LCD screen 
Missing pels in characters
Abnormal screen 
Wrong color displayed
LCD has extra horizontal or vertical lines 
displayed.Reconnect the LCD cable
LCD cable
LCD
Main board
Indicator-Related Symptoms
Symptom / ErrorAction in Sequence
Indicator incorrectly remains off or on, but system 
runs correctlyMain board
HDD/CD-ROM active indicators cannot work HDD/CD-ROM drive
Device driver
Main board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
Power shuts down during operation Power source (battery pack and power adapter). See “Power 
System Check” on page 57. 
Battery pack
AC adapter
See if the thermal module is overheat (Heat sink or fan).
Main board
The system cannot power-on. Power source (battery pack and power adapter). See “Power 
System Check” on page 57.
Battery pack
Power adapter
CPU
Main board
The system cannot power-off. In Windows XP operating system, hold and press the power switch 
for more than 4 seconds. If the system can power off, then the main 
board is OK. Verify OS in the HDD. 
Main board
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							Chapter 463
Battery can’t be charged or discharged See “Check the Battery Pack” on page 58. 
Battery pack
Main board
System hang during POST ODD/HDD/FDD/RAM module
Main board
PCMCIA-Related Symptoms
Symptom / ErrorAction in Sequence
System cannot detect the PC Card (PCMCIA)  PCMCIA slot assembly
Main board
PCMCIA slot pin is damaged. PCMCIA slot assembly
PC Card cannot be inserted or ejected Check if the PCMCIA slot is blocked
Main board
Memory-Related Symptoms
Symptom / ErrorAction in Sequence
Memory count (size) appears different from 
actual size.Enter BIOS Setup Utility to execute “Load Default Settings” then 
reboot system.
RAM module
Main board
Check BIOS revision
System can power on, but you hear two long 
beeps: “B--, B--” and the LCD is blank.Reinsert DIMM
DIMM
Main board
Speaker-Related Symptoms
Symptom / ErrorAction in Sequence
In Windows, multimedia programs, no sound 
comes from the computer. OS volume control
Audio driver
Speaker
Main board
Internal speakers make noise or emit no sound. Speaker
Main board
Microphone cannot work Audio driver
Volume control in Windows XP
Main board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
The system will not enter hibernation mode Power option in Windows XP
Hard disk drive
Main board
The system doesn’t enter standby mode after 
closing the lid of the portable computer.Driver of Power Option Properties
Lid close switch in upper case
Main board
Power-Related Symptoms
Symptom / ErrorAction in Sequence
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							64Chapter 4
The system doesnt resume from hibernation/ 
standby mode.Connect AC adapter then check if the system resumes from 
Standby/Hibernation mode. 
Check if the battery is low.
Hard disk drive
Main board
The system doesnt resume from standby mode 
after opening the lid of the portable computer.LCD cover switch
Main board
Battery fuel gauge in Windows doesn’t go higher 
than 90%. Refresh battery (continue use battery until power off, then charge 
battery).
Battery pack
Main board
System hangs intermittently. Reconnect hard disk/CD-ROM drives. 
Main board
Peripheral-Related Symptoms
Symptom / ErrorAction in Sequence
System configuration does not match the 
installed devices. Enter BIOS Setup Utility to execute “Load Setup defaults”, then 
reboot system.
Reconnect hard disk/CD-ROM drives/FDD or other peripherals.
Main board
External display does not work correctly. Press Fn+F5, LCD/CRT/Both display switching
Keyboard
Main board
USB does not work correctly See “System Diagnostic Diskette” on page 40
Main board
Print problems. Enter BIOS Setup Utility to execute “Load Default Settings” then 
reboot the system.
Run printer self-test.
Printer driver
Printer cable
Printer
Main board
Parallel port device problems Enter BIOS Setup Utility to execute “Load Default Settings” then 
reboot the system.
Device driver
Device cable
Device
Main board
Keyboard/Touchpad-Related Symptoms
Symptom / ErrorAction in Sequence
Keyboard (one or more keys) does not work. Reconnect the keyboard cable.
Keyboard
Main board
Touchpad does not work. Reconnect touchpad cable.
Touchpad board
Main board
Power Management-Related Symptoms
Symptom / ErrorAction in Sequence
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							Chapter 465
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined 
Problems” on page 67.
Modem/LAN-Related Symptoms
Symptom / ErrorAction in Sequence
Internal modem does not work correctly.See “System Diagnostic Diskette” on page 40.
Phone cable
Driver
Reconnect the Internal modem cable to the main board tightly.
Main board
Internal LAN does not work correctly Lan cable
Driver
Main board
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							66Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.Run the diagnostic test for the system board in loop mode at least 10 times.
2.If no error is detected, do not replace any FRU.
3.If any error is detected, replace the FRU.  Rerun the test to verify that there are no more errors. 
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							Chapter 467
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, 
whether a short circuit is suspected, or whether the system is inoperative.  
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power 
System Check” on page 57):
1.Power-off the computer.
2.Visually check them for damage. If any problems are found, replace the FRU.
3.Remove or disconnect all of the following devices:
TNon-Acer devices
TPrinter, mouse, and other external devices
TBattery pack
THard disk drive
TDIMM 
TPC Cards
4.Power-on the computer.
5.Determine if the problem has changed.
6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
TSystem board
TLCD assembly
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							68Chapter 4
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							Chapter 569
To p  V i e w
CON2 Parallel connector CON9 HDD connector
CON3 LCD cable connector JP1 Battery connector
PSW1 Power on switch JSPKR1 Right speaker connector
CON1 VGA connector CON11 FDD FPC connector
SW1 Lid switch JSPKL1 Left speaker connector
CN25 USB connectorX2 CON5 FAN connector
PJ1 Adapter connector CN3 Headphone jack
CON7 Keyboard FFC connector CN4 Microphone-in jack
CON8 CD/DVD-ROM module connector RJ45 LAN connector
CN5 Touchpad FFC connector RJ11 Modem connector
DAET2AMB6D2 REV:D DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:DDAET2AMB6D2 REV:D
DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:D
CON3PSW1CON1SW1
CN25PJ1
CON7
CON8
CN5CON9
JP1
JSPKR1 CON2
CON11JSPKL1
CON5
CN3 CN4
RJ45RJ11
Jumper and Connector Locations
Chapter 5
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							70Chapter 5
Bottom View
J2 Modem cable connector
J4 Debug port connector
J5 Modem cable connector
CN10 DIMM connector 2
CN9 DIMM connector 1
PSW2 System-off switch
AMC20463-002 AMC20463-002AMC20463-002
AMC20463-002
AMC20463-002
AMC20463-002
DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:DDAET2AMB6D2 REV:D
DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:D
DAET2AMB6D2 REV:DDAET2AMB6D2 REV:D
J2
J4
J5
CN10 CN9
PSW2
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