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Acer Aspire 1300 Service Guide

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    							Chapter 351
    Disassembling the LCD Module-14.1 Inch
    1.First, remove the six screw pads then remove the six screws as shown here.
    2.Detach the LCD bezel carefully.
    .
    3.Disconnect the inverter power cable and LCD CCFT cable, then remove the inverter board.
    4.Unscrew the four screws that fix the left and right hinges.
    5.Remove the right and the left hinges.
    6.Unscrew the four screws that fix the LCD to LCD panel. Two on each side.
    7.Then take the LCD off the LCD panel.
    8.Remove the four screws that lock the right and the left LCD brackets. Two on each side.
    9.Tear off the LCD conductive fabric tape.
    10.Tear off the tape that fastens the LCD cable then disconnect the LCD cable.
    Aspire 1300.book  Page 51  Friday, July 26, 2002  1:41 PM 
    						
    							52Chapter 3
    Disassembling the LCD Module-15.1 Inch
    1.First, remove the two screw pads then remove the two screws as shown here.
    2.Detach the LCD bezel carefully.
    3.Detach the four square screw pads. Two on each side.
    .
    4.Unscrew the six screws that fix LCD to the LCD panel; three on each side.
    5.Remove the four screws that fix the left and the right hinges; two on each side.
    6.Remove the left and the right hinges.
    7.Disconnect the inverter board power cable and LCD CCFT cable then remove the inverter board.
    8.Take the LCD off the LCD panel.
    9.Unscrew the six screws holding the right and the left brackets then remove the LCD brackets.
    10.Tear off the conductive fabric tape.
    11 .Tear off the tape that fastens the LCD cable.
    12.Then disconnect the LCD cable.
    Aspire 1300.book  Page 52  Friday, July 26, 2002  1:41 PM 
    						
    							Chapter 353
    Disassembling the External Modules
    Disassembling the HDD Module
    1.Remove the four screws on HDD tray, two on each side.
    2.Take the HDD off the HDD tray. 
     
    Disassembling the Floppy Disk D rive Module
    1.Remove the two screws holding the FDD holder. 
    2.Remove the screw that fixs the FDD holder then remove the FDD from the FDD holder.
    3.Disconnect the FDD FPC.
     
    Disassembling the O ptical D rive Module
    1.Unscrew the two screws holding the optical bracket.
    2.Then remove the optical bracket.
    3.Remove the two screws that lock the ODD door.
    4.Then remove the ODD door.
    Aspire 1300.book  Page 53  Friday, July 26, 2002  1:41 PM 
    						
    							54Chapter 3
    Aspire 1300.book  Page 54  Friday, July 26, 2002  1:41 PM 
    						
    							Chapter 455
    Use the following procedure as a guide for computer problems.
    NOTE: The diagnostic tests are intended to test this model.  Non-Acer products, prototype cards, or modified 
    options can give false errors and invalid system responses.
    1.Duplicate symptom and obtain the failing symptoms in as much detail as possible.
    2.Distinguish symptom. Verify the symptoms by attempting to re-create the failure by running the diagnostic 
    test or by repeating the same operation.
    3.Disassemble and assemble the unit without any power sources.
    4.If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You 
    can check the following:
    power cords are properly connected and secured;
    there are no obvious shorts or opens;
    there are no obviously burned or heated components;
    all components appear normal.
    5.Use the following table with the verified symptom to determine which page to go to.
    Symptoms (Verified)Go To
    Power failure. (The power indicator does not go 
    on or stay on.)“Power System Check” on page 57.
    POST does not complete. No beep or error 
    codes are indicated.“Power-On Self-Test (POST) Error Message” on 
    page 59
    “Undetermined Problems” on page 67
    POST detects an error and displayed messages 
    on screen.“Error Message List” on page 60
    The diagnostic test detected an error and 
    displayed a FRU code.“System Diagnostic Diskette” on page 40
    Other symptoms (i.e. LCD display problems or 
    others).“Power-On Self-Test (POST) Error Message” on 
    page 59
    Symptoms cannot be re-created (intermittent 
    problems).Use the customer-reported symptoms and go to 
    “Power-On Self-Test (POST) Error Message” on 
    page 59
    “Intermittent Problems” on page 66
    “Undetermined Problems” on page 67
    Troubleshooting
    Chapter 4
    Aspire 1300.book  Page 55  Friday, July 26, 2002  1:41 PM 
    						
    							56Chapter 4
    System Check Procedures
    External Diskette D rive Check
    Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is 
    required.
    NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause 
    damage to the drive or cause the drive to fail. 
    Do the following to select the test device. See “System Diagnostic Diskette” on page 40 for details.
    1.Boot from the diagnostics diskette and start the diagnostics program (see “System Diagnostic Diskette” on 
    page 40).
    2.See if FDD Test is passed as the program runs to FDD Test.
    3.Follow the instructions in the message window.
    If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board.
    If the error still remains:
    1.Reconnect the external diskette drive/DVD-ROM module.
    2.Replace the external diskette drive/CD-ROM module.
    3.Replace the main board.
    External CD -ROM D rive Check
    Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does 
    not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
    Do the following to select the test device:
    1.Boot from the diagnostics diskette and start the diagnostics program (refer to “System Diagnostic 
    Diskette” on page 40.
    2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.
    3.Follow the instructions in the message window.
    If an error occurs, reconnect the connector on the System board. If the error still remains:
    1.Reconnect the external diskette drive/CD-ROM module.
    2.Replace the external diskette drive/CD-ROM module.
    3.Replace the main board.
    Aspire 1300.book  Page 56  Friday, July 26, 2002  1:41 PM 
    						
    							Chapter 457
    Keyboard or Auxiliary Input D evice Check
    Remove the external keyboard if the internal keyboard is to be tested.
    If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable 
    extending from the keyboard is correctly seated in the connector on the system board.
    If the keyboard cable connection is correct, run the Keyboard Test. See “System Diagnostic Diskette” on page 
    40 for details.
    If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a 
    non-defective FRU:
    1.Reconnect the keyboard cables.
    2.Replace the keyboard.
    3.Replace the main board.
    The following auxiliary input devices are supported by this computer:
    TNumeric keypad
    TExternal keyboard
    If any of these devices do not work, reconnect the cable connector and repeat the failing operation. 
    Memory Check
    Memory errors might stop system operations, show error messages on the screen, or hang the system.
    1.Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board.
    2.Go to the diagnostic memory in the test items.
    3.Press F2 in the test items.
    4.Follow the instructions in the message window.
    NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
    Power System Check
    To verify the symptom of the problem, power on the computer using each of the following power sources:
    1.Remove the battery pack.
    2.Connect the power adapter and check that power is supplied.
    3.Disconnect the power adapter and install the charged battery pack; then check that power is supplied by 
    the battery pack.
    If you suspect a power problem, see the appropriate power supply check in the following list:
    T“Check the Battery Pack” on page 58
    Aspire 1300.book  Page 57  Friday, July 26, 2002  1:41 PM 
    						
    							58Chapter 4
    Check the Battery Pack
    To check the battery pack, do the following:
    From Software:
    1.Check out the Power Management in control Panel
    2.In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total 
    Battery Power Remaining are correct.
    3.Repeat the steps 1 and 2, for both battery and adapter.
    4.This helps you identify first the problem is on recharging or discharging.
    From Hardware:
    1.Power off the computer. 
    2.Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the 
    following figure
    3.If the voltage is still less than 7.5 Vdc after recharging, replace the battery. 
    To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% 
    of the total power remaining when installed in the computer. 
    If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. 
    Re-install the battery pack.
    If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light 
    up, replace the DC/DC charger board. 
    To u c h p a d  C h e c k
    If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a 
    non-defective FRU:
    1.After rebooting, run Tracking Pad PS2 Mode Driver. For example, run Syn touch driver.
    2.Run utility with the PS/2 mouse function and check if the mouse is working.
    3.If the the PS/2 mouse does not work, then check if the main board to switch board FPC is connected O.K.
    4.If the main board to switch board FPC is connected well, then check if the FCC on touch pad PCB 
    connects properly.
    5.If the FFC on touch pad PCB connects properly, then check if LS851 JP1 Pin6=5V are pulese. If yes, then 
    replace switch board. If no, then go to next step.
    6.Replace touch pad PCB.
    7.If the touch pad still does not work, then replace FPC on Track Pad PCB.
    After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement 
    can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware 
    problem. No service actions are necessary if the pointer movement stops in a short period of time.
    Aspire 1300.book  Page 58  Friday, July 26, 2002  1:41 PM 
    						
    							Chapter 459
    Power-On Self-Test (POST) Error Message
    The POST error message index lists the error message and their possible causes. The most likely cause is 
    listed first.
    NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU 
    replacement does not solve the problem, put the original part back in the computer. Do not replace a 
    non-defective FRU.
    This index can also help you determine the next possible FRU to be replaced when servicing a computer.
    If the symptom is not listed, see “Undetermined Problems” on page 67.
    The following lists the error messages that the BIOS displays on the screen and the error symptoms classified 
    by function. 
    NOTE: Most of the error messages occur during POST. Some of them display information about a hardware 
    device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the 
    way it has been configured.
    NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter 
    Setup and install Setup defaults or correct the error. 
    Aspire 1300.book  Page 59  Friday, July 26, 2002  1:41 PM 
    						
    							60Chapter 4
    Index of Error Messages
    Error Message List
    Error MessagesFRU/Action in Sequence
    Struck Key See ““Keyboard or Auxiliary Input Device Check” on page 57
    System CMOS checksum bad - Default 
    configuration usedRTC battery
    Run BIOS Setup Utility to reconfigure system, then reboot system.
    Real time clock error RTC battery
    Run BIOS Setup Utility to reconfigure system time, then reboot 
    system.
    Main board
    Previous boot incomplete - Default configuration 
    used“Load Default Settings” in BIOS Setup Utility.
    RTC batter
    Main baord.
    Invalid System Configuration Data “Load Default Settings” in BIOS Setup Utility.
    Main board.
    Operating system not found Enter Setup and see if fixed disk and drive A are properly identified.
    Dikette drive
    Hard disk drive
    Main board.
    Aspire 1300.book  Page 60  Friday, July 26, 2002  1:41 PM 
    						
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