3Com Nbx 100 And Ss3 Nbx Administration Guide
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Checking Connections441 Alternate GatekeepersA zone can contain only one gatekeeper at a time, although multiple distinct devices can provide the gatekeeper function in a zone. Multiple devices that provide the RAS signaling function for the gatekeeper are called alternate gatekeepers. Each alternate gatekeeper appears to each endpoint as a distinct Gatekeeper. To ensure system availability, redundancy, and scalability, the gatekeeper can provide RAS signaling function by using multiple physical or...
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442APPENDIX A: CONNEXTIONS H.323 GATEWAY Local Considerations All voice packets that move between an NBX Business or Basic Telephone, Call Processor, ConneXtions gateway, and router on the LAN have a high priority and high quality of service. However, at the router and beyond, network administrators can influence H.323 call quality through the priority that they give to H.323 packets at both the internet router and at the firewall.If H.323 connections consistently experience significant delays, you...
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Checking Connections443 ■(It is normal for a first ping to fail and subsequent pings to succeed). ■Subsequent requests timed-out ■(Indicates some packet loss. Rerun using the “-n 100” option. The “request timed out” number represents the percentage of lost packets. These packets could have been lost in either direction.) bDestination host not reachable ■Ping couldn’t negotiate a path to the specified address (PC is not plugged into LAN, incorrect gateway address in route, or a firewall blocked the...
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444APPENDIX A: CONNEXTIONS H.323 GATEWAY In addition to the NetMeeting software, participating computers need an audio card with a headset (or speakers) and a microphone. The audio card must support full-duplex 64 Kbps transfers. Note that it is possible for a NetMeeting connection to be unsuccessful and still have a successful ConneXtions installation. This can occur because ConneXtions restricts the range of TCP and UDP ports used but NetMeeting allocates its ports from a wider pool. For more...
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Checking Connections445 6Install the NetMeeting files and respond to the prompts: aSelect Open when the download is complete. bClick Ye s to confirm installation. cClick Ye s to acknowledge the legal agreement. dClick OK to accept the default installation directory. eClick OK to acknowledge successful installation. 7Open NetMeeting: aClick Next on next two screens. bEnter your details as required. cClick Next on next two screens. dClick Put a Shortcut to NetMeeting on My Desktop. eClick Next on next two...
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446APPENDIX A: CONNEXTIONS H.323 GATEWAY ■Call rings remote end and it answers, but there is no audio. Faulty connection to a microphone, speaker or both. Firewall is blocking audio (UDP) packets. ■Calls work in one direction, but not in the reverse direction. Place a call to determine which firewall is blocking TCP traffic. Once you determine this, it is the remote firewall that is blocking the traffic. Placing CallsYou can place an outgoing H.323 call from an NBX system in one of several ways, as...
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Placing Calls447 Extension Lists You can configure H.323 ports for single-digit access (usually 8) instead of a specific 3-digit line extension. The single-digit access allows the NBX system to select an available line port when you place an external call. Internet IP line ports and CO (central office) line ports must never be assigned to the same extension list because they use very different dial plans. Conventional practice is to use 9 for external switched network (PSTN) connections and 8 for...
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448APPENDIX A: CONNEXTIONS H.323 GATEWAY Speed dial numbers can be system-wide or personal. System speed dial numbers (700-799) apply system-wide and are programmed by the system administrator. Personal speed dial numbers (601 through 699) apply only to an individual telephone; they are programmed by its owner. You can assign any of the first ten speed dial numbers in each type group, system or personal, to any Access button on a telephone. For more information, see Chapter 6 of the NBX Telephone...
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Placing Calls449 One Button AccessYou can configure an Access button on a NBX system to dial a complete H.323 (or switched) dial sequence. This procedure assumes that all buttons available for one-button access are configured in the first ten system (or personal) speed dial locations. To set up one-button dials: 1In the NBX NetSet - Main Menu window, click Device Configuration. 2Click the Telephones tab or the Group Telephones tab. Select a telephone extension or a telephone group. 3Click Button...
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450APPENDIX A: CONNEXTIONS H.323 GATEWAY Receiving CallsConneXtions gateways route incoming calls to any available H.323 port. The NBX system then connects this port to the extension specified during port configuration. H.323 ports are configured through the NBX software just like line card ports. Selectable extensions are: ■Auto Attendant (500) ■Receptionist’s telephone (usually the lowest numbered extension on the system, with a default of 1000 on the SuperStack 3 NBX system or 100 on the NBX 100...