Zanussi Zws 1101 User Manual
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4. Turn the programme knob to to deactivate the appliance. Care and cleaning Warning! Disconnect the appliance from the mains supply before you clean it. External cleaning Clean the appliance only with soap and warm water. Fully dry all the surfaces. Caution! Do not use alcohol, solvents or chemical products. Descaling The water we use contains limescale. If it becomes neces- sary, use a water softener to remove limescales. Use a special product made for washing machines. Obey the instructions that you find on the packaging of the manufacturer. Do this separately from the laundry wash. Maintenance wash With the low temperature programmes it is possible that some detergent stays in the drum. Make regularly a main- tenance wash. To do this: • Empty the laundry from the drum. • Set the hottest cotton wash programme • Use a correct quantity of powder detergent with biolog- ical properties. After each wash, keep the door open for a while to prevent mould and to let unpleasant smells go out. Drum Regularly examine the drum to prevent limescale and rust particles. Only use special products to remove rust particles from the drum. To do this: • Clean the drum with special product for stainless steel. • Start a short programme for cotton at the maximum temperature with a small quantity of detergent. Door seal Regularly examine the seal and remove all objects from the inner part. Detergent dispenser To clean the dispenser: • Press the lever and pull the dispenser out. • Remove the top part of the liquid additive com- partment. Clean all the parts with water. • Clean the dispenser re- cess with a brush. • Put back the dispenser in the recess. 11
Drain pump Regularly examine the drain pump and make sure that it is clean. Clean the pump if: • The appliance does not drain the water. • The drum cannot turn. • The appliance makes an unusual noise because of the blockage of the drain pump. Warning! 1.Disconnect the mains plug from the mains socket. 2. Do not remove the filter while the appliance oper- ates. Do not clean the drain pump if the water in the appliance is hot. The water must be cold before you clean the drain pump. To clean the drain pump: 1. Open the pump door. 2. Put a container be- low the recess of the drain pump to collect the water that flows out. 3. Unscrew the filter to let the water flow out. 4. When the container is full of water, screw the filter again and empty the container. Do steps 3 and 4 again and again until no more water flows out from the drain pump. 1 2 5. Unscrew the filter and remove it. 6. Remove fluff and ob- jects from the pump. 7. Make sure that the impeller of the pump can turn. If this does not occur, contact the service centre. 1 2 8. Clean the filter under the water tap and put it back in the pump. Caution! Make sure that you tighten cor- rectly the filter to prevent leakages. 9. Close the drain pump door. Clean the inlet valve filter It could be necessary to clean the filter when: • The appliance does not fill with water. • The appliance fills with the water for a long time. Warning! Disconnect the mains plug from the mains socket. To clean the filter: • Close the water tap. • Remove the inlet hose behind the appliance. 12
• Clean the filter in the valve with a stiff brush or a towel. • Install again the inlet hose. Make sure that the cou- plings are tight to prevent leakages. • Open the water tap. Emergency drain Because of a malfunction, the appliance cannot drain the water. If this occurs, do steps (1) through (5) of To clean the drain pump. If necessary, clean the pump. When you drain the water with the emergency drain proce- dure, you must activate again the drain system: 1. Put 2 litres of water in the main wash compartment of the detergent dispenser. 2. Start the programme to drain the water. Frost precautions If the appliance is installed in an area where the tempera- ture can be less than 0 °C, remove the remaining water from the inlet hose and the drain pump. 1. Disconnect the mains plug from the mains socket. 2. Close the water tap. 3. Remove the water inlet hose 4. Put the two ends of the inlet hose in a container and let the water flow out of the hose. 5. Empty the drain pump. Refer to the emergency drain procedure 6. When the drain pump is empty, install the inlet hose again. Warning! Make sure that the temperature is more than 0 °C before you use the appliance again. The manufacturer is not responsible for damages caused by low temperatures. Troubleshooting The start of the appliance does not occur or it stops dur- ing operation. First try to find a solution to the problem (refer to the ta- ble). If not, contact the service centre.Warning! Deactivate the appliance before you do the checks. ProblemPossible causePossible solution The appliance does not start.The mains plug is not connected in the mains socket.Put in the mains plug. The fuse in the box fuse is damage.Replace the fuse. The appliance door is open.Close the door firmly. You do not press the start buttonPress the start button. The programme knob is not in the correct position.Turn the programme knob in the correct posi- tion. The delay start is set. It is available only for models with the Delay start.To start immediately the programme, cancel the delay start. The appliance does not fill with water.The water tap is closed.Open the water tap. 13
ProblemPossible causePossible solution The water inlet hose is damaged.Make sure that the water inlet hose has no dam- ages. The filter in the water inlet hose is blocked .Clean the filter. Refer to Care and cleaning. The water tap is blocked or there is limescale on it.Clean the water tap. The connection of the water inlet hose is not correct.Make sure that the connection is correct. The water pressure is too low.Contact your local water authority. The appliance does not drain the water.The water drain hose is damaged.Make sure that the water drain hose has no damages. The filter of the drain pump is blocked.Clean the filter of the drain pump. Refer to Care and cleaning. The connection of the water drain hose is not correct.Make sure that the connection is correct. A washing programme without the drain phase is set.Set the drain programme. The function Rinse Hold is on.Set the drain programme. The spin phase does not operate.The spin phase is off.Set the spin programme. The filter of the drain pump is blocked.Clean the filter of the drain pump. Refer to Care and cleaning. Balance problems with the laundry load.Adjust manually the items in the tub and start the spin phase again. There is water on the floor.Leakages from the couplings of the water hoses.Make sure that the couplings are tight. Leakages from the drain pump.Make sure that the drain pump filter is tight. The water drain hose is damaged.Make sure that the water inlet hose has no dam- ages. You cannot open the appli- ance door.The washing programme is in oper- ation.Let the washing programme end. There is water in the drum.Set the drain or the spin programme. The appliance makes an unusual noise.Incorrect level of the appliance.Adjust the level of the appliance. Refer to Instal- lation. You did not remove the packaging and/or the transit bolts.Remove the packaging and/or the transit bolts. Refer to Installation. The load is very small.Add more laundry in the drum. 14
ProblemPossible causePossible solution The appliance fills with wa- ter and drain immediately.The end of the drain hose is too low.Make sure that the drain hose is in the correct position. Refer to Installation. The washing results are not satisfactory.The detergent you used was not suf- ficient or correct.Increase the detergent quantity or use a different one. You did not remove the stubborn stains before you wash the laundry.Use special products to remove the stubborn stains. Incorrect temperature was set.Make sure that you set the correct temperature. Too much laundry load.Decrease the laundry load. After the check, activate the appliance. The programme continues from the point of interruption. If the problem occurs again, contact the service centre. Service Refer to the information supplied with this appliance for guarantee condition and point of contact. The information to give to the service is on the rating plate.We recommend that you write the information here: Model.................. Product number914............. Serial number (S.N.).................. Installation Unpacking 12 A 1. Use the gloves. With a scissor cut the straps and with a cutter remove the external film. Do not to discard the plastic cover (A). 15
2. Remove the polystyrene packaging materials. 3. Remove the internal film. 4. Open the door and remove all the items from the drum. 5. Put the front piece on the floor behind the appli- ance. Carefully put down the appliance with the rear side on it. Make sure not to damage the ho- ses. 16
1 2 6. Remove the polystyrene protection from the bot- tom. A 7. Install the plastic cover (A), removed from the top of the packaging, to the bottom of the appliance. Remove the adhesive strip and close the bottom of the appliance. Attach permanently the plastic cov- er to the bottom of the appliance with the small plastic caps that you can find in the user manual bag. 8. Pull up the appliance in vertical position. 2 1 9. Remove the four bolts with a key. Pull out the plastic spacers. Remove the power supply cable and the drain hose from the hose holders. 10. Replace the plastic spacers with the large plastic caps. You can find these large caps in the user manual bag. Warning! Remove all the packaging and the transit bolts before you install the appliance. We recommend that you keep the packaging and the transit bolts for when you move the appliance. 17
Positioning and levelling • Install the appliance on a flat hard floor. • Make sure that carpets do not stop the air circulation below the appliance. • Make sure that the appliance does not touch the wall or other units x4 x4 • Loosen or tighten the feet to adjust the level. A cor- rect adjustment of the appliance level prevents the vibration, noise and the movement of the appliance when in operation. • The appliance must be level and stable. Caution! Do not put cardboard, wood or equivalent materials below the appliance feet to adjust the level. The inlet hose • Connect the hose to the appliance. Loose the ring nut to set it in the correct position. • Connect the water inlet hose to the cold water tap with 3/4 thread. Caution! Make sure that there are no leaks from the couplings. Do not use an extension hose if the inlet hose is too short. Contact the service centre for the replacement of the inlet hose. Water drainage There are different procedures to connect the drain hose: With the plastic hose guide 18
• On the edge of a sink. Make sure that the plastic guide cannot move when the appliance drains. Attach the guide to the water tap or the wall. • To a stand pipe with vent-hole. Refer to the illustration. Directly into a drain pipe at a height of not less than 60 cm and not more than 90 cm. The end of the drain hose must always be venti- lated , i.e. the inner diameter of the drainpipe must be larger than the external diameter of the drain hose. Without the plastic hose guide • To a sink spigot. Refer to the illustration. Put the drain hose in the spigot and tighten it with a clip. Make sure that the drain hose makes a loop to prevent that remaining particles go in the appliance from the sink. • Directly to a built-in drain pipe in the room wall and tighten it with a clip. 19