Zanussi Zwq 5102 User Manual

							ENUser manual
Washing Machine
ZWP 581
ZWQ 5102
ZWQ 5103
ZWQ 5122
 
						

							Contents
Safety Information _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  2
Product description _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  3
How to run a wash cycle? _ _ _ _ _ _ _ _ _ _ _ _ _ _  4
Daily use _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  4
Washing programmes _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  5
Care and cleaning _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  7Operating Problems _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  8
Detergents and Additives _ _ _ _ _ _ _ _ _ _ _ _ _ _  9
Technical Specifications _ _ _ _ _ _ _ _ _ _ _ _ _ _  10
Consumption values _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  10
Installation _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _   10
Environment concerns _ _ _ _ _ _ _ _ _ _ _ _ _ _ _  12
Subject to change without notice
Safety Information
Please read these points carefully before installing and
using your appliance. Keep this user manual with your ap-
pliance.
General safety
• Do not modify or attempt to modify this appliance. This
would put yourself in danger.
• Ensure that all coins, safety pins, brooches, screws etc
have been removed before starting a washing pro-
gramme. If left in washing, they can seriously damage
the appliance.
• Use the recommended quantity of detergent.
• Put small items together (socks, belts etc.) in a small
linen bag or pillow case.
• Unplug and close inlet hose tap after using appliance.
• Always disconnect the power supply from the appli-
ance before cleaning or maintenance.
• Do not machine wash clothes with ribbing, unfinished
or torn material.
Installation
• Unpack or ask for the appliance to be unpacked imme-
diately upon delivery. Check the outside of the appli-
ance is not damaged in any way. Report all transit
damage to your retailer.
• Remove all transit bolts and packaging before instal-
ling the appliance.
• Connection to the water supply must be carried out by
a qualified plumber.
• If your domestic electrical circuit needs adapting to al-
low the appliance to be plugged in, use a qualified
electrician.
• Ensure that, after installation, the power cable is not
trapped under the appliance.
• If the appliance is installed on carpeted floor, ensure
that the carpet does not obstruct any ventilation ducts
located at the base of the appliance.
• The appliance must be equipped with an earthed power
plug which conforms to regulations.
• Before connecting your appliance to the power supply,
carefully read the instructions in the chapter entitled
“Electrical connection”.
• Replacing the power cable should only be carried out
by an authorised service engineer.
• The manufacturer cannot be held responsible for any
damage resulting from incorrect installation.
Precautions to be taken against frost
If your appliance is exposed to temperatures below 0°C,
the following precautions must be taken:
• Close the tap and disconnect the inlet hose.
• Place the end of this hose and the drain hose in a basin
on the floor.
• Select the Drain programme let it run until the end of
the cycle.
• Disconnect the appliance from the power supply by
turning the programme selector to “Stop” 
 .
• Unplug the appliance.
• Replace the inlet hose and drain hose.
This way, the water remaining in the hoses will be drained
away, avoiding any ice formation which would damage
your appliance.
Before turning your appliance on again, ensure that it is
installed in an area where the temperature will not fall be-
low freezing.
Use
• Your appliance is intended for normal domestic use.
Do not use the appliance for commercial or industrial
purposes or for any other purpose.
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							• Refer to the instructions on the label of each item be-
fore washing.
• Do not put items into the washing machine which have
had stains removed with petrol, alcohol, trichlorethylen
etc. If such stain removers have been used, wait until
the product has evaporated before putting these items
into the drum.
• Empty pockets and unfold items.• This appliance is not intended for use by persons (in-
cluding children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowl-
edge, unless they have been given supervision or in-
struction concerning use of the appliance by a person
responsible for their safety.
Children should be supervised to ensure that they do
not play with the appliance.
Product description
1
3
2
1The control panel
2Lid handle
3Adjustable levelling feet
Control panel
123
4567
1Programme selector
2DELAY START button
3Lights of cycle progress
4START/PAUSE button
5EXTRA RINSE button
6OPTIONS button
7SPIN button
 3
 
						

							Dispenser box
 Prewash
 Wash
 Softener (do not fill above the MAX symbol M )
How to run a wash cycle?
Using for the first time
• Ensure the electrical and water connections com-
ply with the installation instructions.
• Remove the polystyrene insert and all other items
inside the drum.
• Run an initial wash cycle at 90°C, without any
washing but with detergent to clean the water
tank.
Daily use
Loading washing
• Open the lid of the ap-
pliance.
• Open the drum by de-
pressing the locking
button A: The two
shutters unlock auto-
matically.
• Load the washing,
close the drum and the
lid of your washing machine.
Warning! Before closing the lid of your appliance,
ensure that the drum is properly closed :
• When the two shutters are closed,
• locking button A released.
Proportioning of detergents
Pour the amount of washing into the washing  and pre-
wash 
 compartments if you have selected the “pre-
wash” option. Pour fabric softener into the compartment
 if necessary.
Selection of desired programme
Turn the programme selector to the required programme.
The “Start/Pause” 
 pushbutton flashes green.
A
If you turn the programme selector to another programme
while a cycle is in progress, the appliance will ignore the
new selected programme. The “Start/Pause” 
 pushbut-
ton flashes red for a few seconds.
Selecting the spin speed
Press the “Spin”  button to change the spin speed, if
you want your washing to be spun at a different speed to
the one selected by the appliance. You can also select the
“Rinse hold” 
 option.
For the maximum spin speeds see Washing pro-
grammes.
Rinse hold 
By selecting this function the water of the last rinse is not
emptied out to prevent the fabrics from creasing.
At the end of the programme, if you have selected the
“Rinse hold” 
 , you then need to select a “Spin”  or
“Drain” 
 programme to finish the cycle and empty the
water.
Selecting options 
You must select the different options after selecting the
programme and before pressing the “Start/Pause” 
pushbutton (see “Programmes table”). Press the desired
button(s) : the corresponding lights come on. If pressed
again, the lights go out. If one of the options is not com-
4
 
 
						

							patible with the selected programme, the “Start/Pause”
 pushbutton flashes red.
“Prewash” option 
The appliance runs a prewash at 30°C max.
“Quick” option 
The washing time will be reduced depending on the pro-
gramme selected.
“Extra Rinse” option 
The washing machine will add one or more rinses during
the cycle. This option is recommended for people with
sensitive skin and in soft water areas.
Start of the programme
Press the “Start/Pause”  pushbutton to start the cycle.
The corresponding light will come on green. It is normal
for the programme selector to remain stationary during the
cycle. The light corresponding to the current cycle is illu-
minated.
 +  : Prewash + Wash
 +  : Rinses + Spin
 : End of cycle
Interrupting a programme
Adding washing during the first 10 minutes
Press the “Start/Pause”  pushbutton : the correspond-
ing light will flash green while the appliance is paused.
The lid can only be opened around 2 minutes after the
washing machine has come to a stop. Press the “Start/
Pause” 
 pushbutton again to continue the programme.
Modifying the programme in progress
Before making any changes to the current programme,
you need to pause the washing machine by pressing the
“Start/Pause” 
 pushbutton. If the modification is not
possible, the “Start/Pause” 
 pushbutton flashes red for
a few seconds. If you still decide to change the pro-
gramme, you must cancel the current programme (see be-
low).
Cancelling the programme
If you want to cancel the programme, turn the programme
selector to the “Stop” 
 position.
End of the programme
The washing machine stops automatically, the “Start/
Pause” 
 pushbutton goes out and the light “End of cy-
cle” 
 comes on. The lid can only be opened around 2
minutes after the washing machine has come to a stop.
Turn the programme selector to the “Stop” position 
 .
Remove washing. Unplug and close water inlet tap.
Stand by: once the programme has finished after a
few minutes the energy saving system is enabledwith the pilot lights switched on. By pressing any button
the appliance will come out of the energy saving status.
Washing programmes
Programme / Type of washingLoadAvailable options
 Cottons (30° - 90°) : White or colour, e.g. nor-
mally soiled work clothes, bed linen, table linen, body
linen, towels.
Max. spin speed: 850 rpm for model ZWP581/ 1000
rpm for model ZWQ5102,ZWQ5103/ 1200 rpm for
model ZWQ51225,5 kgRinse hold, Quick, Prewash, Extra rinse, De-
lay start
  Cotton Eco (40°and 60°) : White or colour,
e.g. normally soiled work clothes, bed linen, table lin-
en, body linen, towels.
Max. spin speed: 850 rpm for model ZWP581/ 1000
rpm for model ZWQ5102,ZWQ5103/ 1200 rpm for
model ZWQ51225,5 kgRinse hold, Prewash, Extra rinse, Delay start
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							Programme / Type of washingLoadAvailable options
 Synthetics (30° - 60°) : Synthetic fabrics, body
linen, coloured fabrics, non-iron shirts, blouses.
Max. spin speed: 900 rpm (850 rpm for model
ZWP581)2,5 kgRinse hold, Quick, Prewash, Extra rinse, De-
lay start
 Easy iron (40°) : For cottons and synthetics. Re-
duces creasing and makes ironing easier.
Max. spin speed: 900 rpm (850 rpm for model
ZWP581)1,0 kgRinse hold, Prewash, Extra rinse, Delay start
 Special programmes
 Delicates (30° - 40°) : For all delicate materials,
for example curtains.
Max. spin speed: 700 rpm2,5 kgRinse hold, Super quick, Prewash, Extra
rinse, Delay start
 Handwash (30°- 40°) : Very delicate items carry-
ing the “wash by hand” label.
Max. spin speed: 850 rpm for model ZWP581/ 1000
rpm for model ZWQ5102,ZWQ5103/ 900 rpm for
model 12001,0 kgRinse hold, Delay start
 Wool (40°) : Machine washable wool carrying the
labels “pure new wool, machine washable, does not
shrink”.
Max. spin speed: 850 rpm for model ZWP581/ 1000
rpm for model ZWQ5102,ZWQ5103/ 900 rpm for
model ZWQ51221,0 kgRinse hold, Delay start
 Sport intensive (40°) : For normally and heavily
soiled outdoor sport clothes. machine will add auto-
matically a prewash phase before the main wash to
eliminate mud stains.
1)
Max. spin speed: 900 rpm (850 rpm for model
ZWP581)
2,5 kgRinse hold, Extra rinse, Delay start
 Curtains (40°) : For washing curtains. The Pre-
wash option is activated.
Max. spin speed: 700 rpm2,5 kgRinse hold, Extra rinse, Delay start
 Rinses : Hand washed items can be rinsed in this
programme.
Max. spin speed: 850 rpm for model ZWP581/ 1000
rpm for model ZWQ5102,ZWQ5103/ 1200 rpm for
model ZWQ51225,5 kgRinse hold, Extra rinse, Delay start
 Drain : Runs an empty cycle after a Rinse hold
option.5,5 kg 
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							Programme / Type of washingLoadAvailable options
 Spin : A spin cycle from 500 to 850 rpm for mod-
el ZWP581/ 1000 rpm for model
ZWQ5102,ZWQ5103/ 1200 rpm for model ZWQ5122
after a Rinse hold option.5,5 kgDelay start
1) We recommend not to add any detergent for prewash phase.
Care and cleaning
Unplug the appliance before cleaning.
Descaling the appliance
To descale the appliance, use an appropriate non-corro-
sive product designed for washing machines. Read prod-
uct label for recommended amounts and how often desca-
ling should be carried out.
The exterior
Use warm soapy water to clean the exterior of the appli-
ance. Never use alcohol, solvents or similar products.
Dispenser box
To clean, proceed as follows :
1
2
 
4 3
Object trap
Regularly clean out the object trap which is located at the
bottom of the drum :
1
24
3
6 5
CLACK
CLACK
8 7
Check if the filter being
coupled well before clos-
ing the trap to pull up and
down the central wall.
Water inlet filters
To clean, proceed as follows :
 
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							Operating Problems
Numerous checks were carried out on your appliance be-
fore it left the factory. However, should you notice a mal-function, please refer to the sections below before contact-
ing the after-sales service.
ProblemsCauses
The appliance doesn’t start or
doesn’t fill:• the appliance isn’t plugged in correctly, the electrical installation isn’t working,
there is a power failure,
• the lid of your appliance and the drum shutters aren’t closed firmly,
• the programme start command hasn’t been properly selected,
• the water supply has been cut off, the water inlet tap is closed,
• the water inlet filters are dirty (see “Care and cleaning ”).
The appliance fills but emp-
ties straight away:• the drainage U-piece is fixed too low (see “Installation”).
The appliance doesn’t rinse
or doesn’t empty:• the drain hose is blocked or bent,
• the drainage filter is obstructed (see “Care and cleaning ”),
• the out of balance detector has been activated: washing is unevenly distributed in
the drum,
• the “Drain” programme or “Night Cycle” or “Rinse hold” option have been selec-
ted,
• the height of the drainage U-piece is unsuitable.
The appliance doesn’t spin:• balance problem with the laundry load: add more laundry or manually adjust the
items in the drum.
You have found water around
the appliance:• too much detergent has caused foam to overflow,
• the detergent is unsuitable for machine washing,
• the drainage U-piece isn’t attached correctly,
• the water inlet hose is leaking.
The washing results are not
satisfactory :• the detergent is unsuitable for machine washing,
• there is too much washing in the drum,
• the wash cycle is unsuitable,
• there isn’t enough detergent.
The appliance vibrates, is
noisy:• all packaging have not been removed from the appliance (see “Installation”),
• the appliance isn’t level and is unbalanced (see “Installation”),
• the appliance is too close to the wall or furniture,
• washing is unevenly distributed in the drum, the load is too small,
• the appliance is in running in period, noise will disappear with time.
8
 
 
						

							ProblemsCauses
The wash cycle is much too
long:• the water inlet filters are dirty (see “Care and cleaning ”),
• the power or water supply has been cut off,
• the motor overheating detector has been activated,
• the water inlet temperature is lower than usual,
• the foam detection security system has been activated (too much detergent) and the
washing machine has begun draining the foam,
• the out of balance detector has been activated: an extra phase has been added to
distribute washing more evenly in the drum.
The appliance stops during a
wash cycle:• the water or electricity supply is defective,
• a “Rinse hold” has been selected,
• the drum shutters are open.
The lid doesn’t open at the
end of the cycle:• the temperature inside the drum is too high,
• the lid unlocks 1 - 2 minutes after the end of the cycle.
Softener runs directly into
the drum when filling the
dispenser box:• you have gone past the MAX indicator.
The drainage pump runs
constantly, even when the
appliance is inactive:• the anti-flooding security system has been activated, please proceed as follows :
- close the water inlet tap,
- empty the appliance for 2 minutes before unplugging,
- call the after-sales service.
The “Start/Pause” pushbut-
ton 1) flashes red 2):
• the lid is not closed properly,
• the drainage filter is obstructed,
• the drain hose is blocked or bent,
• the drain hose is fixed to high (see Installation),
• the drainage pump is blocked,
• the standpipes blocked,
• the water tap is closed, the water supply has been cut off.
1) On some models, the audible signals can sound
2) After solving any problems, press Start/Pause pushbutton to restart the interrupted programme.
Detergents and Additives
Only use detergents and additives designed for use in a
washing machine. We do not recommend mixing different
types of detergents. This may spoil the washing. There are
no restrictions on the use of powder detergents. Liquid
detergents must not be used when a prewash has been se-lected. For cycles without prewash, pour the liquid deter-
gent directly into the drum or use a special dosing device
(supplied by the detergents manufacturer). Detergent tab-
lets or doses must be placed in the detergent compart-
ment of your appliances dispenser box.
 9
 
						

							Technical Specifications
DIMENSIONSHeight
Width
Depth850 mm
400 mm
600 mm
LINE VOLTAGE /FREQUENCY
POWER CONSUMPTION
FUSE 230 V / 50 Hz
2300 W
10 A
Level of protection against ingress of solid particles and moistureIPX4
Water supplyCold water
WATER PRESSUREMinimum
Maximum0,05 MPa (0,5 bar)
0,8 MPa (8 bar)
Connection to water supply Type 20/27
Consumption values
ProgrammeEnergy consumption
(kWh)1)Water consumption
(litre)1)Programme duration
(Minutes)1) 
White Cottons 90 °C2.267160
Cottons 60 °C1.362145
Cottons 40 °C0.7562140
Synthetics 40 °C0.654880
Delicates 30 °C0.35360
Wool 30 °C0.44871
Handwash 30 °C0.44861
1) The consumption information shown in this chart is indicative. It can vary depending on the quantity and the type of laundry, on the
temperature of the water supply and on the ambient temperature.
Standard programmes for the Energy Label consumption
values
The cotton 60 °C economy and cotton 40 °C economy are
the standard cotton programmes for normally soiled cot-
ton laundry. They are suitable to clean normally soiledcotton laundry and they are the most efficient programmes
in terms of combined energy and water consumption for
washing that type of cotton laundry.
They agree with EN60456.
Installation
Remove all protective packaging for transit before using
for the first time. Keep in case needed for future transit:
Transporting a non-secured appliance may damage inter-
nal components and cause leakages and malfunctions.
The appliance can also be damaged through physical con-
tact.
10