Zanussi Zwo 3101 User Manual

							Caution! Make
sure that no
laundry stays be-
tween the seal and
the door. There is a
risk of water leakage
or damage to the
laundry.
Filling the detergent and additives
Caution! Use only specified detergents
for washing machine.
21
1The detergent compartment for the pre-
wash phase or for the soak programme.
Add the detergent for prewash and soak
before the start of the programme.
2The detergent compartment for the
washing phase.
If you use a liquid detergent, put it imme-
diately before you start the programme.
Liquid additives compartment (fabric
conditioner, starch).
Put the product in the compartment be-
fore you start the programme.
Always obey the instructions that you find
on the packaging of the detergent prod-
ucts.
Using the liquid detergent
A
• Pull out the deter-
gent dispenser un-
til it stops.
• Pull out the deter-
gent divider from
its position (A).
• Put it into the spe-
cial guides in the
middle of the com-
partment for the
washing phase.
• Measure out the detergent and the fabric
conditioner.
• Carefully close the detergent dispenser.
When you use the detergent divider:
–Do not use gelatinous or thick liquid deter-
gents.
– Do not put more liquid detergent than the
edge of the detergent divider.
– Do not set the prewash phase.
– Do not set the delay start function, if it is
available.
Setting and starting a programme
1. Turn the programme knob and set the
washing programme.
2. The Start button indicator is off.
3. Set the available functions.
When you press the relevant button, the in-
dicator of the set function comes on.
4. Press the Start button to start the pro-
gramme until the button indicator is on.
Cancel a programme
1.
Turn the programme knob to 
 to cancel
the programme and to deactivate the appli-
ance.
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							2. Turn the programme knob again to activate
the appliance. Now, you can set a new
washing programme.
The appliance does not drain the water.
Change a function
You can change only the delay and spin func-
tion before they operate.
Press the related button to set the new value.
Set the delay start
1. Press the delay start button again and
again until the display shows the number
hours.
2. Press the start button, the appliance starts
the countdown of the delay start. The sym-
bol h flashes in the display and the start
button indicator is off.
When the countdown is completed, the
programme starts automatically and the
start button indicator comes on.
You can cancel or change the set of the
delay start also when the appliance starts
the countdown.
Cancel the delay start
Press the delay start button again and again
until the display shows 0.
The programme starts and the start button indi-
cator comes on.
Open the door
While a programme operates, the appliance
door is locked.
To open the appliance door:
1.
Turn the programme knob to 
 to deacti-
vate the appliance.
2. Wait for some minutes before to open the
appliance door.
3. Close the appliance door.
4. Set the programme again.
If the temperature and level of the water in
the drum are too high, you cannot open
the door.
To open the appliance door:
• Do the steps 1 and 2 again.
• Wait for some minutes.
• Make sure that no water is in the drum.
At the end of the programme
• The appliance stops automatically.
• The display shows the End symbols.
•
Turn the programme knob to 
 to deacti-
vate the appliance.
• Remove the laundry from the appliance.
Make sure that the drum is empty.
• Keep the door ajar, to prevent mildew and
odours.
• Close the water tap.
The washing programme is completed,
but there is water in the drum:
– The Rinse Hold function or a programme that
stops with water in the drum is set.
– The door stays locked and the start button
indicator flashes.
– You must drain the water before to open the
door.
To drain the water:
1. If necessary, decrease the spin speed.
2. Press the start button. The appliance drain
the water and spin.
3. When the programme is completed:
– The display shows the End symbols.
– You can open the door.
4.
Turn the programme knob to 
 to deacti-
vate the appliance.
Care and cleaning
Warning! 
Disconnect the appliance from the mains sup-
ply before you clean it.External cleaning
Clean the appliance only with soap and warm
water. Fully dry all the surfaces.
Caution! Do not use alcohol, solvents or
chemical products.
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							Descaling
The water we use contains limescale. If it be-
comes necessary, use a water softener to re-
move limescales.
Use a special product made for washing ma-
chines. Obey the instructions that you find on
the packaging of the manufacturer.
Do this separately from the laundry wash.
Maintenance wash
With the low temperature programmes it is
possible that some detergent stays in the drum.
Make regularly a maintenance wash. To do this:
• Empty the laundry from the drum.
• Set the hottest cotton wash programme
• Use a correct quantity of powder detergent
with biological properties.
After each wash, keep the door open for a
while to prevent mould and to let unpleasant
smells go out.
Drum
Regularly examine the drum to prevent lime-
scale and rust particles.
Only use special products to remove rust parti-
cles from the drum.
To do this:
• Clean the drum with special product for
stainless steel.
• Start a short programme for cotton at the
maximum temperature with a small quantity
of detergent.
Door seal
Regularly examine the
seal and remove all
objects from the inner
part.
Detergent dispenser
To clean the dispenser:
• Press the lever and
pull the dispenser
out.
• Remove the top
part of the liquid
additive compart-
ment.
Clean all the parts
with water.
• Clean the dispens-
er recess with a
brush.
• Put back the dispenser in the recess.
Drain pump
Regularly examine the drain pump and
make sure that it is clean.
Clean the pump if:
• The appliance does not drain the water.
• The drum cannot turn.
• The appliance makes an unusual noise be-
cause of the blockage of the drain pump.
Warning! 
1.Disconnect the mains plug from the mains
socket.
2. Do not remove the filter while the appliance
operates. Do not clean the drain pump if
the water in the appliance is hot. The water
must be cold before you clean the drain
pump.
To clean the drain pump:
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							1. Open the pump
door.
2. Put a container
below the recess
of the drain
pump to collect
the water that
flows out.
3. Unscrew the fil-
ter to let the wa-
ter flow out.
4. When the container is full of water,
screw the filter again and empty the con-
tainer. Do steps 3 and 4 again and again
until no more water flows out from the
drain pump.
1
2
5. Unscrew the fil-
ter and remove it.
6. Remove fluff and
objects from the
pump.
7. Make sure that
the impeller of
the pump can
turn. If this does
not occur, con-
tact the service
centre.
1 2
8. Clean the filter
under the water
tap and put it
back in the
pump.
Caution! Make
sure that you
tighten correctly the
filter to prevent leak-
ages.
9. Close the drain pump door.
Clean the inlet valve filter
It could be necessary to clean the filter when:
• The appliance does not fill with water.
• The appliance fills with the water for a long
time.
Warning! Disconnect the mains plug from
the mains socket.
To clean the filter:
• Close the water tap.
• Remove the inlet hose behind the appli-
ance.
       
• Clean the filter in the valve with a stiff
brush or a towel.
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							• Install again the inlet hose. Make sure that
the couplings are tight to prevent leakages.
• Open the water tap.
Emergency drain
Because of a malfunction, the appliance cannot
drain the water.
If this occurs, do steps (1) through (5) of 'To
clean the drain pump'.
If necessary, clean the pump.
When you drain the water with the emergency
drain procedure, you must activate again the
drain system:
1. Put 2 litres of water in the main wash com-
partment of the detergent dispenser.
2. Start the programme to drain the water.
Frost precautions
If the appliance is installed in an area where the
temperature can be less than 0 °C, remove the
remaining water from the inlet hose and the
drain pump.
1. Disconnect the mains plug from the mains
socket.
2. Close the water tap.
3. Remove the water inlet hose
4. Put the two ends of the inlet hose in a con-
tainer and let the water flow out of the
hose.
5. Empty the drain pump. Refer to the emer-
gency drain procedure
6. When the drain pump is empty, install the
inlet hose again.
Warning! Make sure that the temperature
is more than 0 °C before you use the
appliance again.
The manufacturer is not responsible for
damages caused by low temperatures.
Troubleshooting
The start of the appliance does not occur or it
stops during operation.
First try to find a solution to the problem (refer
to the table). If not, contact the service centre.
With some problems, the display shows
an alarm code:
•E:00 - The appliance door is open or not
closed correctly or it does not fill with water.
•E:01 - The appliance continuously fills and
drains the water or it does not drain or do the
spinning phase.•E:02 - Technical malfunction, contact the
service centre.
•E:03 - Technical malfunction, contact the
service centre.
Warning! Deactivate the appliance before
you do the checks.
ProblemPossible causePossible solution
The appliance does not
start.The mains plug is not connected
in the mains socket.Put in the mains plug.
 The fuse in the box fuse is dam-
age.Replace the fuse.
 The appliance door is open.Close the door firmly.
 You do not press the start buttonPress the start button.
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							ProblemPossible causePossible solution
 The programme knob is not in the
correct position.Turn the programme knob in the correct po-
sition.
 The delay start is set.
It is available only for models with
the Delay start.To start immediately the programme, cancel
the delay start.
The appliance does not
fill with water.The water tap is closed.Open the water tap.
 The water inlet hose is damaged.Make sure that the water inlet hose has no
damages.
 The filter in the water inlet hose is
blocked .Clean the filter. Refer to 'Care and cleaning'.
 The water tap is blocked or there
is limescale on it.Clean the water tap.
 The connection of the water inlet
hose is not correct.Make sure that the connection is correct.
 The water pressure is too low.Contact your local water authority.
The appliance does not
drain the water.The water drain hose is dam-
aged.Make sure that the water drain hose has no
damages.
 The filter of the drain pump is
blocked.Clean the filter of the drain pump. Refer to
'Care and cleaning'.
 The connection of the water drain
hose is not correct.Make sure that the connection is correct.
 A washing programme without
the drain phase is set.Set the drain programme.
 The function Rinse Hold is on.Set the drain programme.
The spin phase does not
operate.The spin phase is off.Set the spin programme.
 The filter of the drain pump is
blocked.Clean the filter of the drain pump. Refer to
'Care and cleaning'.
 Balance problems with the laun-
dry load.Adjust manually the items in the tub and
start the spin phase again.
There is water on the
floor.Leakages from the couplings of
the water hoses.Make sure that the couplings are tight.
 Leakages from the drain pump.Make sure that the drain pump filter is tight.
 The water drain hose is dam-
aged.Make sure that the water inlet hose has no
damages.
You cannot open the ap-
pliance door.The washing programme is in op-
eration.Let the washing programme end.
 There is water in the drum.Set the drain or the spin programme.
The appliance makes an
unusual noise.Incorrect level of the appliance.Adjust the level of the appliance. Refer to
'Installation'.
 You did not remove the packag-
ing and/or the transit bolts.Remove the packaging and/or the transit
bolts. Refer to 'Installation'.
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							ProblemPossible causePossible solution
 The load is very small.Add more laundry in the drum.
The appliance fills with
water and drain immedi-
ately.The end of the drain hose is too
low.Make sure that the drain hose is in the cor-
rect position. Refer to 'Installation'.
The washing results are
not satisfactory.The detergent you used was not
sufficient or correct.Increase the detergent quantity or use a dif-
ferent one.
 You did not remove the stubborn
stains before you wash the laun-
dry.Use special products to remove the stub-
born stains.
 Incorrect temperature was set.Make sure that you set the correct tempera-
ture.
 Too much laundry load.Decrease the laundry load.
After the check, activate the appliance. The programme continues from the point of interruption.
If the problem occurs again, contact the service centre.
Service
Refer to the information supplied with this ap-
pliance for guarantee condition and point of
contact. The information to give to the service is
on the rating plate.
We recommend that you write
the information here:
Model..................
Product number914.............
Serial number
(S.N.)..................
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							Installation
Unpacking
A
1. Use the gloves. With a cutter remove the
external film.
Do not to discard the plastic cover (A).
2. Remove the polystyrene packaging mate-
rials.
3. Remove the internal film.
4. Open the door and remove all the items
from the drum.
5. Put the front piece on the floor behind
the appliance. Carefully put down the ap-
pliance with the rear side on it. Make
sure not to damage the hoses.
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							1
2
6. Remove the polystyrene protection from
the bottom.
A
7. Install the plastic cover (A), removed from
the top of the packaging, to the bottom
of the appliance. Remove the adhesive
strip and close the bottom of the appli-
ance. Attach permanently the plastic cov-
er to the bottom of the appliance with the
small plastic caps that you can find in the
user manual bag.
8. Pull up the appliance in vertical position.
2
1
9. Remove the four bolts with a key. Pull out
the plastic spacers. Remove the power
supply cable and the drain hose from the
hose holders.
10. Put the plastic caps in the holes. You can
find these caps in the user manual bag.
Warning! Remove all the packaging and
the transit bolts before you install the
appliance.
We recommend that you keep the packag-
ing and the transit bolts for when you
move the appliance.
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							Positioning and levelling
• Install the appliance on a flat hard floor.
• Make sure that carpets do not stop the air
circulation below the appliance.
• Make sure that the appliance does not
touch the wall or other units
x4 x4
• Loosen or tighten the feet to adjust the lev-
el. A correct adjustment of the appliance
level prevents the vibration, noise and the
movement of the appliance when in opera-
tion.
• The appliance must be level and stable.
Caution! Do not put cardboard, wood or
equivalent materials below the appliance
feet to adjust the level.
The inlet hose
• Connect the hose to the appliance. Loose
the ring nut to set it in the correct position.
• Connect the water
inlet hose to the
cold water tap with
3/4 thread.
Caution! Make sure that there are no
leaks from the couplings.
Do not use an extension hose if the inlet
hose is too short. Contact the service cen-
tre for the replacement of the inlet hose.
Water drainage
There are different procedures to connect the
drain hose:
With the plastic hose guide
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