Zanussi Zwh 2101 User Manual

							Using the liquid detergent
A
• Pull out the detergent
dispenser until it stops.
• Pull out the detergent
divider from its posi-
tion (A).
• Put it into the special
guides in the middle of
the compartment for the
washing phase.
• Measure out the detergent and the fabric conditioner.
• Carefully close the detergent dispenser.
When you use the detergent divider:
–Do not use gelatinous or thick liquid detergents.
– Do not put more liquid detergent than the edge of the
detergent divider.
– Do not set the prewash phase.
– Do not set the delay start function, if it is available.
Setting and starting a programme
1. Turn the programme knob and set the washing pro-
gramme.
2. The Start button indicator is off.
3. Set the available functions.
When you press the relevant button, the indicator of
the set function comes on.
4. Press the Start button to start the programme until
the button indicator is on.
Cancel a programme
1.
Turn the programme knob to  to cancel the pro-
gramme and to deactivate the appliance.
2. Turn the programme knob again to activate the ap-
pliance. Now, you can set a new washing pro-
gramme.
The appliance does not drain the water.
Change a function
You can change only the delay and spin function before
they operate.
Press the related button to set the new value.
Set the delay start
1. Press the delay start button again and again until to
set the correct delay.
2. Press the start button, the appliance starts the count-
down of the delay start. The related indicator flashes
while the start button indicator is off.
When the countdown is completed, the programme
starts automatically and the indicator of the start but-
ton indicator comes on.
You can cancel or change the set of the delay start
also when the appliance starts the countdown.
Cancel the delay start
Press the delay start button again and again until all the
indicators are off.
The programme starts and the start button indicator
comes on.
Open the door
While a programme operates, the appliance door is
locked.
To open the appliance door:
1.
Turn the programme knob to 
 to deactivate the
appliance.
2. Wait for some minutes before to open the appliance
door.
3. Close the appliance door.
4. Set the programme again.
If the temperature and level of the water in the drum
are too high, you cannot open the door.
To open the appliance door:
• Do the steps 1 and 2 again.
• Wait for some minutes.
• Make sure that no water is in the drum.
At the end of the programme
• The appliance stops automatically.
• The start button indicator flashes or the End indicator
is on.
•
Turn the programme knob to 
 to deactivate the ap-
pliance.
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							• Remove the laundry from the appliance. Make sure that
the drum is empty.
• Keep the door ajar, to prevent mildew and odours.
• Close the water tap.
The washing programme is completed, but there is water
in the drum:
– The Rinse Hold option or a programme that stops with
water in the drum is set.
– The door stays locked and the start button indicator
flashes.
– You must drain the water before to open the door.
To drain the water:
1. If the spin speed option is available, you can de-
crease the spin speed.2. Press the start button. The appliance drain the water
and spin.
3. When the programme is completed:
– The start button indicator flashes or the End indi-
cator is on.
– You can open the door.
4.
Turn the programme knob to 
 to deactivate the
appliance.
Care and cleaning
Warning! 
Disconnect the appliance from the mains supply before
you clean it.
External cleaning
Clean the appliance only with soap and warm water. Fully
dry all the surfaces.
Caution! Do not use alcohol, solvents or chemical
products.
Descaling
The water we use contains limescale. If it becomes neces-
sary, use a water softener to remove limescales.
Use a special product made for washing machines. Obey
the instructions that you find on the packaging of the
manufacturer.
Do this separately from the laundry wash.
Maintenance wash
With the low temperature programmes it is possible that
some detergent stays in the drum. Make regularly a main-
tenance wash. To do this:
• Empty the laundry from the drum.
• Set the hottest cotton wash programme
• Use a correct quantity of powder detergent with biolog-
ical properties.
After each wash, keep the door open for a while to prevent
mould and to let unpleasant smells go out.
Drum
Regularly examine the drum to prevent limescale and rust
particles.
Only use special products to remove rust particles from
the drum.
To do this:
• Clean the drum with special product for stainless steel.
• Start a short programme for cotton at the maximum
temperature with a small quantity of detergent.
Door seal
Regularly examine the seal
and remove all objects
from the inner part.
Detergent dispenser
To clean the dispenser:
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							• Press the lever and pull
the dispenser out.
• Remove the top part of
the liquid additive com-
partment.
Clean all the parts with
water.
• Clean the dispenser re-
cess with a brush.
• Put back the dispenser in the recess.
Drain pump
Regularly examine the drain pump and make sure
that it is clean.
Clean the pump if:
• The appliance does not drain the water.
• The drum cannot turn.
• The appliance makes an unusual noise because of the
blockage of the drain pump.
Warning! 
1.Disconnect the mains plug from the mains socket.
2. Do not remove the filter while the appliance oper-
ates. Do not clean the drain pump if the water in the
appliance is hot. The water must be cold before you
clean the drain pump.
To clean the drain pump:
1. Open the pump door.
2. Put a container be-
low the recess of the
drain pump to collect
the water that flows
out.
3. Unscrew the filter to
let the water flow out.
4. When the container is full of water, screw the filter
again and empty the container. Do steps 3 and 4
again and again until no more water flows out
from the drain pump.
1
2
5. Unscrew the filter
and remove it.
6. Remove fluff and ob-
jects from the pump.
7. Make sure that the
impeller of the pump
can turn. If this does
not occur, contact
the service centre.
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							1 2
8. Clean the filter under
the water tap and put
it back in the pump.
Caution! Make sure
that you tighten cor-
rectly the filter to prevent
leakages.
9. Close the drain pump door.
Clean the inlet valve filter
It could be necessary to clean the filter when:
• The appliance does not fill with water.
• The appliance fills with the water for a long time.
Warning! Disconnect the mains plug from the mains
socket.
To clean the filter:
• Close the water tap.
• Remove the inlet hose behind the appliance.
       
• Clean the filter in the valve with a stiff brush or a
towel.
• Install again the inlet hose. Make sure that the cou-
plings are tight to prevent leakages.
• Open the water tap.
Emergency drain
Because of a malfunction, the appliance cannot drain the
water.
If this occurs, do steps (1) through (5) of To clean the
drain pump.
If necessary, clean the pump.
When you drain the water with the emergency drain proce-
dure, you must activate again the drain system:
1. Put 2 litres of water in the main wash compartment
of the detergent dispenser.
2. Start the programme to drain the water.
Frost precautions
If the appliance is installed in an area where the tempera-
ture can be less than 0 °C, remove the remaining water
from the inlet hose and the drain pump.
1. Disconnect the mains plug from the mains socket.
2. Close the water tap.
3. Remove the water inlet hose
4. Put the two ends of the inlet hose in a container and
let the water flow out of the hose.
5. Empty the drain pump. Refer to the emergency drain
procedure
6. When the drain pump is empty, install the inlet hose
again.
Warning! Make sure that the temperature is more
than 0 °C before you use the appliance again.
The manufacturer is not responsible for damages caused
by low temperatures.
Troubleshooting
The start of the appliance does not occur or it stops dur-
ing operation.First try to find a solution to the problem (refer to the ta-
ble). If not, contact the service centre.
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							Warning! Deactivate the appliance before you do the
checks.
ProblemPossible causePossible solution
The appliance does not
start.The mains plug is not connected in
the mains socket.Put in the mains plug.
 The fuse in the box fuse is damage.Replace the fuse.
 The appliance door is open.Close the door firmly.
 You do not press the start buttonPress the start button.
 The programme knob is not in the
correct position.Turn the programme knob in the correct posi-
tion.
 The delay start is set.
It is available only for models with
the Delay start.To start immediately the programme, cancel the
delay start.
The appliance does not fill
with water.The water tap is closed.Open the water tap.
 The water inlet hose is damaged.Make sure that the water inlet hose has no dam-
ages.
 The filter in the water inlet hose is
blocked .Clean the filter. Refer to Care and cleaning.
 The water tap is blocked or there is
limescale on it.Clean the water tap.
 The connection of the water inlet
hose is not correct.Make sure that the connection is correct.
 The water pressure is too low.Contact your local water authority.
The appliance does not
drain the water.The water drain hose is damaged.Make sure that the water drain hose has no
damages.
 The filter of the drain pump is
blocked.Clean the filter of the drain pump. Refer to Care
and cleaning.
 The connection of the water drain
hose is not correct.Make sure that the connection is correct.
 A washing programme without the
drain phase is set.Set the drain programme.
 The function Rinse Hold is on.Set the drain programme.
The spin phase does not
operate.The spin phase is off.Set the spin programme.
 The filter of the drain pump is
blocked.Clean the filter of the drain pump. Refer to Care
and cleaning.
 Balance problems with the laundry
load.Adjust manually the items in the tub and start
the spin phase again.
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							ProblemPossible causePossible solution
There is water on the floor.Leakages from the couplings of the
water hoses.Make sure that the couplings are tight.
 Leakages from the drain pump.Make sure that the drain pump filter is tight.
 The water drain hose is damaged.Make sure that the water inlet hose has no dam-
ages.
You cannot open the appli-
ance door.The washing programme is in oper-
ation.Let the washing programme end.
 There is water in the drum.Set the drain or the spin programme.
The appliance makes an
unusual noise.Incorrect level of the appliance.Adjust the level of the appliance. Refer to Instal-
lation.
 You did not remove the packaging
and/or the transit bolts.Remove the packaging and/or the transit bolts.
Refer to Installation.
 The load is very small.Add more laundry in the drum.
The appliance fills with wa-
ter and drain immediately.The end of the drain hose is too low.Make sure that the drain hose is in the correct
position. Refer to Installation.
The washing results are not
satisfactory.The detergent you used was not suf-
ficient or correct.Increase the detergent quantity or use a different
one.
 You did not remove the stubborn
stains before you wash the laundry.Use special products to remove the stubborn
stains.
 Incorrect temperature was set.Make sure that you set the correct temperature.
 Too much laundry load.Decrease the laundry load.
After the check, activate the appliance. The programme continues from the point of interruption.
If the problem occurs again, contact the service centre.
Service
Refer to the information supplied with this appliance for
guarantee condition and point of contact. The information
to give to the service is on the rating plate.We recommend that you write the
information here:
Model..................
Product number914.............
Serial number
(S.N.)..................
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							Installation
Unpacking
12
A
1. Use the gloves. With a scissor cut the straps and
with a cutter remove the external film.
Do not to discard the plastic cover (A).
2. Remove the polystyrene packaging materials.
3. Remove the internal film.
4. Open the door and remove all the items from the
drum.
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							5. Put the front piece on the floor behind the appli-
ance. Carefully put down the appliance with the
rear side on it. Make sure not to damage the ho-
ses.
1
2
6. Remove the polystyrene protection from the bot-
tom.
A
7. Install the plastic cover (A), removed from the top
of the packaging, to the bottom of the appliance.
Remove the adhesive strip and close the bottom of
the appliance. Attach permanently the plastic cov-
er to the bottom of the appliance with the small
plastic caps that you can find in the user manual
bag.
8. Pull up the appliance in vertical position.
2
1
9. Remove the four bolts with a key. Pull out the
plastic spacers. Remove the power supply cable
and the drain hose from the hose holders.
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							10. Put the plastic caps in the holes. You can find
these caps in the user manual bag.
Warning! Remove all the packaging and the transit
bolts before you install the appliance.
We recommend that you keep the packaging and the
transit bolts for when you move the appliance.
Positioning and levelling
• Install the appliance on a flat hard floor.
• Make sure that carpets do not stop the air circulation
below the appliance.
• Make sure that the appliance does not touch the wall
or other units
x4 x4
• Loosen or tighten the feet to adjust the level. A cor-
rect adjustment of the appliance level prevents the
vibration, noise and the movement of the appliance
when in operation.
• The appliance must be level and stable.
Caution! Do not put cardboard, wood or equivalent
materials below the appliance feet to adjust the
level.
The inlet hose
• Connect the hose to the appliance. Loose the ring
nut to set it in the correct position.
• Connect the water inlet
hose to the cold water
tap with 3/4 thread.
Caution! Make sure that there are no leaks from the
couplings.
Do not use an extension hose if the inlet hose is too
short. Contact the service centre for the replacement
of the inlet hose.
Water drainage
There are different procedures to connect the drain hose:
With the plastic hose guide
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							• On the edge of a sink.
Make sure that the plastic guide cannot move when
the appliance drains. Attach the guide to the water
tap or the wall.
• To a stand pipe with vent-hole.
Refer to the illustration. Directly into a drain pipe at a
height of not less than 60 cm and not more than 90
cm. The end of the drain hose must always be venti-
lated , i.e. the inner diameter of the drainpipe must
be larger than the external diameter of the drain
hose.
Without the plastic hose guide
• To a sink spigot.
Refer to the illustration. Put the drain hose in the
spigot and tighten it with a clip. Make sure that the
drain hose makes a loop to prevent that remaining
particles go in the appliance from the sink.
• Directly to a built-in drain pipe in the room wall and
tighten it with a clip.
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