Zanussi Zwd 1262 S Manual

							21
The dangers of freezing
If the machine is exposed to temperatures below 0°C,
certain precautions should be taken.
●Turn off the water tap.
●Unscrew the inlet hose.
●Place the end of the emergency emptying hose and
that of the inlet hose in a bowl placed on the floor
and let water drain out.
●Screw the water inlet hose back on and reposition
the emergency emptying hose after having put the
cap on again.
●When you intend to start the machine up again,
make sure that the room temperature is above 0°C.
Important!
Every time you drain the water through the emergency
emptying hose you must pour 2 litres of water into the
main wash compartment of the detergent drawer and
then run the drain programme. This will activate the
ECO valve avoiding that part of the detergent remains
unused at next washing. 
Emergency emptying out
If the water is not discharged, proceed as follows to
empty out the machine:
• pull out the plug from the power socket; 
• close the water tap; 
• if necessary, wait until the water has cooled down;
• open the pump door;
• place a bowl on the floor and place the end of the
emergency emptying hose into the bowl. Remove its
cap. The water should drain by gravity into the bowl.
When the bowl is full, put the cap back on the hose.
Empty the bowl. Repeat the procedure until water
stops flowing out;
• clean the pump if necessary as previously described;
• replace the emergency emptying hose in its seat after
having plugged it;
• screw the pump cover again and close the door.
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							22
Something Not Working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without
calling out an engineer. Before contacting your local Service Force Centre, please carry out the checks listed
below.
IMPORTANT: if you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
During machine operation it is possible that one of the following alarm codes appears on the display:
-
E E1
10
0: problem with the water supply
-
E E2
20
0: problem with water draining
-
E E4
40
0: door open
Once the problem has been eliminated, press the“Start/Pause“button to restart the programme. If after all checks, the
problem persists, contact your local Service Force Centre.
Symptom
The machine does not start
Possible causes
●The door has not been closed. (E
E4
40
0)
●The plug is not properly inserted in the power socket.
●There is no supply at the socket.
●The main fuse or the fuse in the plug has blown.
●The “Start/Pause”button has not been depressed.
The machine does not fill●The water tap is closed. (E
E1
10
0)
●The filter in the inlet hose is blocked. (E
E1
10
0)
●The inlet hose may be squashed or kinked. (E
E1
10
0)
●The door has not been closed. (E
E4
40
0)
The machine fills then empties
immediately●The end of the drain hose is too low.  
●The end of the drain hose is submerged in water.
●There is no vent in the end of the drain hose.
The machine does not empty and/or
does not spin●The drain hose may be squashed or kinked. (E
E2
20
0)
●The “Rinse Hold” option has been selected.
●The drain pump may be blocked. (E
E2
20
0)
●The drain hose extension, if fitted, is not correct. Follow the
instructions for connecting to the waste.
●The drainage system pipes are blocked.
●The wash load is unbalanced: redistribute the clothes inside the drum to
allow the machine to spin.
There is water on the floor●Too much detergent or unsuitable detergent has been used (creates too
much foam).
●Check whether there are any leaks from the inlet hose fittings. It is not
always easy to see this as the water runs down the hose; check to see if
it is damp.
●The drain hose may be damaged or not securely positioned.
●The detergent dispenser drawer or recess is clogged.
●The drainage system pipes are blocked.
●The cap on the emergency emptying hose has not been replaced after
cleaning the pump.
Unsatisfactory washing results●Too little detergent or unsuitable detergent has been used. An
insufficient amount of detergent leaves the laundry looking grey and
causes lime scale to form.
●Stubborn stains have not been treated prior to washing
●The correct wash programme/temperature has not been selected.
●Too much laundry has been placed in the drum.
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							23
Symptom
The door will not open
Possible causes
●The water level is above the bottom edge of the door.
●The machine is heating the water or drying the clothes.
●The drum is turning. 
Spinning starts late or the machine
does not spin●The electronic balance control device has cut in because the laundry is
not  evenly distributed in the drum. The laundry is redistributed by
reverse rotation of the drum. This may happen several times before the
unbalance disappears and normal spinning can resume. If, after a few
minutes, the laundry is still not evenly distributed in the drum, the
machine will spin at a lower spin or will not spin. In this case,
redistribute the load manually and select the spin programme.
The machine makes an unusual
noise●The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor ensures
a softer start and more even distribution of the laundry in the drum
when spinning, as well as increased stability of the machine.
No water is visible in the drum●Machines based on modern technology operate very economically
using very little water  without affecting performance.
The machine does not dry or does
not dry properly●The drying time has not been selected
●The water tap is not turned on (E
E1
10
0)
●The drain pump is clogged (E
E2
20
0)
●The machine is overloaded
●The selected drying time was not suitable for the laundry
●A drying programme has been selected in the wrong sector  The machine vibrates when spinning
●The internal packing has not been removed.
●The machine is in contact with the wall or furniture.
●The machine is not level and stable (check diagonally).
●The washing load is badly distributed in the drum.
●Maybe there is very little laundry in the drum.
Service & Spare Parts 
In the event of your appliance requiring service, or if
you wish to purchase spare parts, please contact your
local Service Force Centre by telephoning:
0870 5 929929
Your telephone call will be automatically routed to the
Service Force Centre covering your post code area.
For the address of your local Service Force Centre and
further information about Service Force, please visit the
website at www.serviceforce.co.uk.
To buy accessories, consumables and spare parts at
our online shop please visit:  http://www.zanussi-
electrolux.co.uk 
Before calling out an engineer, please ensure you have
read the details under the heading “Something Not
Working”.
When you contact the Service Force Centre you will
need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of fault
4. The model and serial number of the appliance (found
on the rating plate - see picture)
5. The purchase date.
Please note that a valid purchase receipt or
guarantee documentation is required for in-
guarantee service calls.
Customer Care
For general enquiries concerning your Zanussi
Electrolux appliance or for further information on
Zanussi Electrolux products, please contact our
Customer Care Department by letter or telephone at the
following address or visit our website at
www.zanussi.co.uk

	

	






	



	





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							24
Guarantee Conditions
Standard guarantee conditions
We, Zanussi Electrolux, undertake that if, within 12
months of the date of the purchase, this ZANUSSI
ELECTROLUX appliance or any part thereof is proved
to be defective by reason only of faulty workmanship or
materials, we will, at our option repair or replace the
same FREE OF ANY CHARGE for labour, materials or
carriage on condition that:
●The appliance has been correctly installed and used
only on the electricity supply stated on the rating
plate.
●The appliance has been used for normal domestic
purposes only, and in accordance with the
manufacturer’s instructions.
●The appliance has not been serviced, maintained,
repaired, taken apart or tampered with, by any
person not authorised by us.
●All service work under this guarantee must be
undertaken by a Service Force Centre.
●Any appliance or defective part replaced shall
become the Company’s property.
●This guarantee is in addition to your statutory and
other legal rights.
Home visits are made between 8.30amand 5.30pm
Monday to Friday. Visits may be available outside these
hours in which case a premiumwill be charged.
Exclusions
This guarantee does not cover:
●Damage or calls resulting from transportation,
improper use or neglect, the replacement of any light
bulbs or removable parts of glass or plastic.
●Costs incurred for calls to put right an appliance
which is improperly installed or calls to appliances
outside the United Kingdom.
●Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
●Products of Zanussi Electrolux manufacture which
are NOT marketed by Zanussi Electrolux.
European guarantee
If you should move to another country within Europe
then your guarantee moves with you to your new home
subject to the following qualifications:
●The guarantee starts from the date you first
purchased your product.
●The guarantee is for the same period and to the same
extent for labour and parts as exists in the new
country of use for this brand or range of products.
●The guarantee relates to you and cannot be
transferred to another user.
●Your new home is within the European Community
(EC) or European Free Trade Area.
●The product is installed and used in accordance with
our instructions and is only used domestically, i.e. a
normal household.
●The product is installed taking into account
regulations in your new country.
Before you move please contact your nearest Customer
Care Centre, listed below, to give them details of your
new home. They will then ensure that the local Service
Organisation is aware of your move and able to look
after you and your appliances.
France Senlis +33 (0) 344 62 29 29
Germany Nurnberg +49 (0) 800 234 7378
Italy Pordenone +39 0434 39 4700
Sweden Stockholm +46 (0) 8 672 53 90
UK Luton +44 (0) 8705 727 727
Ireland Dublin +353 (0)1 4090751 Customer Care Department - Zanussi/Electrolux
Major Appliances
Addington Way, Luton 
Bedfordshire
LU4 9QQ
Tel 08705 727727*
* calls to this number may be recorded for training
purposes.For Customer Service in Ireland please contact us at the
address below:
Zanussi Electrolux - Electrolux Group (Irl) Ltd
Long Mile Road - Dublin 12
Republic of Ireland
Tel: +353 (0)1 4090751
Email: [email protected]
132981630revised.23.01.07.qxd  23/01/2007  9.28  Pagina  24 
						

							25
Installation Instructions
Technical Specifications
It is dangerous to alter the specifications or
attempt to modify this product in any way.
Care must be taken to ensure that the appliance
does not stand on the electrical supply cable.
Any electrical work required to install this
appliance should be carried out by a qualified
electrician or competent person.
Any plumbing work required to install this
appliance should be carried out by a qualified
plumber or competent person.
Should the appliance power supply cable need to
be replaced, this should be carried out by our
Service Force Centre. 
DIMENSIONS Height  85 cm
Width 60 cm
Depth 59 cm
POWER SUPPLY VOLTAGE  230-240 V/50 Hz
TOTAL POWER ABSORBED  2050 W (10A)
Minimum 0.05 MPa
WATER PRESSURE  Maximum 0.80MPa
Washing
MAX LOAD CAPACITY Cotton, linen  6.0kg
Synthetics 2.5 kg
Delicate fabrics  2.5 kg
Wool/Handwash 2.0kg
Drying
Cotton, linen  3.0kg
Synthetics 2.0kg
SPIN SPEED  Maximum  1200 rpm 
CONSUMPTION DATA FOR WASHING Energy  1.14 kWh
6 KG NORMALLY SOILED COTTON  Water  52 litres
ITEMS WITH “E60°” PROGRAMME  Time 138 mins
This appliance complies with the following E.E.C. Directives:
- 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent modifications;
- 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications.
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							26
Unpacking
All transit bolts and packing must be removed
before using the appliance.
You are advised to keep all the packaging for re-use in
case the machine is to be transported again.
Using a spanner unscrew and remove the two rear
bottom screws. Slide out the two plastic pins.
Lay the machine gently on its back, making sure that the
hoses are not squashed.
Remove the polystyrene block from the bottom of the
machine and release the two plastic bags.
Very carefully slide out the left polythene bag, removing
it towards the right and then downwards.
Repeat the operation for the right polythene bag,
removing it towards the left and then upwards.
Remove the polystyrene base.
Set the machine upright and unscrew the remaining rear
screw. Slide out the relevant pin.










Fill all the holes with the plastic plugs supplied with the
instruction booklet.
Important !
You are advised to keep all the packaging for re-use in
case the machine is to be transported again.
In case of moving out the same precautions as per
paragraph “The dangers of freezing” must be taken i.e.
the residual water in the hoses must be pumped out.
Positioning
Install the machine on a flat hard floor.
Make sure that air circulation around the machine is not
impeded by carpets, rugs etc. Check that the machine
does not touch the wall or other kitchen units.
Never place cardboard, wood or similar materials under
the machine to compensate for any unevenness in the
floor.
Your new washing machine has been designed to be
permanently plumbed in to your home’s water supply
and drainage system. However, if this is not possible, it
may be connected to a suitable existing tap with the
drain hose discharging into a sink.
The appliance has an inlet hose, with female 3/4” BSP
thread connector. If this connection is not compatible
with the plumbing of the existing installation, a variety
of connectors are available from good hardware stores
and plumbers merchants to suit most domestic
plumbing. Any alteration to your existing plumbing
must be carried out by a competent person, or qualified
plumber.
Installation on a Suspended Floor
Suspended wooden floors are particularly susceptible to
vibration. To help prevent vibration we recommend you
place a waterproof wood panel, at least 15 mm thick
under the appliance, secured to at least 2 floor beams
with screws. If possible install the appliance in one of
the corners of the room, where the floor is more stable.


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							27
Water inlet
Connect the hose supplied with the machine to a tap
with a 3/4” thread.
Do not use already employed hoses.
Installation should comply with local water authority
and building regulations’ requirements.
The appliance must be connected to a cold water
supply only. 
A minimum water pressure of 0.05 MPa (0.5 bar) is
required for safe operation of the appliance.
If you cannot make the cold water connection direct
from the rising mains, you may be able to operate the
appliance from your cold water storage system.
There should be a minimum distance of 5.02m 
(161/2 ft) between the appliance’s inlet and the bottom
of the water storage tank.
Set the hose correctly by loosening the ring nut. After
positioning the inlet hose, be sure to tighten the ring nut
again to prevent leaks.
Water drainage
This appliance is designed to be permanently plumbed
into your homes drainage system using one of the
following methods.
1.  Into a drainage standpipe.
Firstly form a hook in the end of the drain hose using
the “U” piece” supplied.




Place the drain hose into your standpipe, which should
have an internal diameter of approximately 38mm thus
ensuring there is an air break between the drain hose
and standpipe.
When discharging into a standpipe ensure that the top of
the standpipe is no more than 90cm (35.4) and no less
than 60cm (23.6) above floor level.
The drain hose may be extended to a maximum of 4
metres. An additional drain hose and joining piece is
available from your local Service Force Centre. 
The joining piece must have an internal diameter of
18mm.
If your drain hose looks like this (see below) you do not
require the “U” piece”. Just push the hose firmly into
the standpipe.
















 




 

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							28 2.  Onto a sink outlet spigot.
If the outlet spigot has not been used before, remove
any blanking plug that may be in place.
Push the drain hose onto the spigot and secure with a
clip if required, ensure a loop is formed in the drain
hose (see diagram) to prevent waste from the sink
entering the washing machine.
The drain hose may be extended to a maximum of 4
metres. An additional drain hose and joining piece is
available from your local Service Force Centre. 
The joining piece must have an internal diameter of
18mm.
Important
●Before connecting the machine to new pipework or
to pipework that has not been used for some time,
run off a reasonable amount of water to flush out any
debris that may have collected in the pipes.
●For a correct functioning of the machine the drain
hose must be hooked on the proper support piece
situated on the top of the back side of the appliance.
Levelling
Level the washing machine by raising or lowering the
feet. The feet may be tight to adjust as they incorporate
a self locking nut, but the machine MUST be level and
stable (check diagonally).


!

Any necessary adjustment can be made with a spanner.
Accurate levelling prevents vibration, noise and
displacement of the machine during operation.
Some vibration is inevitable, especially if mounted on a
wooden floor.
Sprung wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If possible,
always place the machine on a solid floor.
Special conditions
If the floor is carpeted or covered with crumbly or soft
material, insert a rigid support base under the feet to
prevent noise, vibration or displacement. The base
should protrude a few centimetres beyond the edges of
the machine.
Warning
The machine should NOT be placed on deep pile
carpeting.
Note
Please ensure that when the appliance is installed it is
easily accessible for the engineer in the event of a
breakdown.
In the interest of the environment
Washing machines and dishwashers should be
connected to the FOUL drainage system, the water will
then be taken to a sewage works for treatment before
being discharged safely into a river.
It is essential that these appliances are not connected to
the surface water drainage system as this water is
discharged directly into a river or stream and may cause
pollution.
If you require any further advice please contact your
local water authority.

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							29
Electrical connection
Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
WARNING: THIS APPLIANCE MUST BE
EARTHED.
The manufacturer declines any liability should
this safety measure not be observed.
Before switching on, make sure the electricity supply
voltage is the same as that indicated on the appliance’s
rating plate. The rating plate is located at the top of the
rim of the open door.
The appliance is supplied with a 13amp plug fitted.
In the event of having to change the fuse in the plug
supplied, a 13amp ASTA approved (BS1363/A) fuse
must be used.

	

	




	





  	






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Should the plug need to be replaced for any reason,
proceed as described below.
The wires in the mains lead are coloured in accordance
with the following code:
Green and Yellow - Earth
Blue - Neutral
Brown - Live
The wire coloured green and yellow must be connected
to the terminal marked with the letter «E» or by the
earth symbol  or coloured green and yellow.
The wire coloured blue must be connected to the
terminal marked «N» or coloured black.
The wire coloured brown must be connected to the
terminal marked «L» or coloured red.
Upon completion there must be no cut, or stray strands
of wire present and the cord clamp must be secure over
the outer sheath.
WARNING:
A cut off plug inserted into a 13 amp socket  is
a serious safety (shock) hazard.
Ensure that the cut off plug is disposed of
safely. Should the appliance power supply
cable need to be replaced, this must be carried
out by our Service Force Centre.
Note
When the appliance is installed the power supply cable
must be accessible.
Permanent connection
In the case of permanent connection it is necessary that
you install a double pole switch between the appliance
and the electricity supply (mains), with a minimum gap
of 3mm between the switch contacts and of a type
suitable for the required load in compliance with the
current electrical regulations.
The switch must not break the yellow and green earth
cable at any point.
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132981630revised.23.01.07.qxd  23/01/2007  9.28  Pagina  29 
						

							© Electrolux plc 2006
From the Electrolux Group.The world’s No. 1 choice.
The Electrolux Group is the worlds largest producer of powered appliances for kitchen, cleaning and outdoor use.
More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines, vacuum
cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more than 150
countries around the world.
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