Xerox Workcentre 3655i User Manual

							 
 
 
 
 
Using Apple
®
 AirPrint™ with  
Xerox
®
 Devices Built on Xerox
®
 
ConnectKey
®
 Technology 
User Guide 
February 2016 
  
						

							©2016 Xerox Corporation. All rights reserved. Xerox®, Xerox and Design® and 
ConnectKey® are trademarks of the Xerox Corporation in the United States and/or other 
countries. BR6729 
XOGGD-07UB 
  
						

							 
Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide   i 
Table of Contents 
What is Apple® AirPrint™? ........................................................ 1 
What new AirPrint capabilities are Available with Xerox® 
ConnectKey® Technology? ....................................................... 1 
What are the requirements for using AirPrint™? ....................... 2 
Network Requirements .............................................................................. 2 
Xerox® Device Requirements .................................................................... 2 
Apple Device Requirements ...................................................................... 2 
How is AirPrint™ enabled and configured on a Xerox® device? 3 
How do I send a print job over AirPrint™ from an Apple® iPad®?5 
How do I send a job over AirPrint™ from an Apple® iPhone®? .. 7 
How do I manage/cancel print jobs from my Apple® iOS device?9 
How do I send a job over AirPrint™ from a Mac® OS X® client?10 
How do I manage/cancel print jobs from my Apple® OS X 
client? ..................................................................................... 10 
New AirPrint™ Capabilities in Xerox® ConnectKey® Technology11 
Outgoing Facsimile (FaxOut via IPP) ....................................................... 11 
Accounting Workflows Via IPP Exceptions .............................................. 13 
Authentication Support ............................................................................ 16 
Identify Printer Capability ......................................................................... 18 
Secure AirPrint ....................................................................... 19 
Troubleshooting ...................................................................... 21 
  
						

							 
Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide   1 
What is Apple® AirPrint™? 
AirPrint is Apple’s driverless printing/job submission technology. It enables Apple devices 
including the iPhone®, iPad®, iPod touch® and even Mac® OS X® to print/fax to AirPrint-
enabled devices, without installing drivers or downloading software. AirPrint uses well-
established, familiar technologies already in use today including Apple Bonjour®, IPP 
(Internet Printing Protocol), PDF and JPEG. 
What new AirPrint capabilities are 
Available with Xerox® ConnectKey® 
Technology? 
In addition to driverless printing, ConnectKey Technology enabled devices can 
also support:  
 Outgoing facsimile: Some clients can utilize AirPrint to support outgoing facsimile 
from an embedded fax-enabled ConnectKey enabled device. 
 Accounting workflows via IPP exceptions: Some AirPrint/IPP clients can track their 
jobs against specific IPP accounting exceptions on the ConnectKey enabled device. 
 Authentication support: Some AirPrint/IPP clients can be required to authenticate via 
HTTP Basic Authentication with the ConnectKey enabled device before submitting 
a job. 
 Identify Printer capability: Some AirPrint clients can Identify the Printer to help end 
users find the ConnectKey enabled device. 
See the following for additional information on these new capabilities. 
   
						

							 
2 Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide 
What are the requirements for 
using AirPrint™? 
Network Requirements 
AirPrint requires that devices are discoverable via the Bonjour® protocol. Bonjour is 
Multicast DNS (mDNS) based. In some networks, mDNS traffic is not allowed to be 
passed across subnets. In these instances, a device will only be discoverable if the 
Apple® device and the AirPrint-capable Xerox® device are on the same subnet. 
Xerox® Device Requirements 
The Xerox® device can be configured for wired or wireless networking. There is no 
requirement for a Xerox® device to be wirelessly enabled. The Apple iOS device will be 
using wireless. For AirPrint to work with a wired printer, the wired and wireless network 
segments need to be bridged and allow mDNS traffic to be routed between them. 
For outgoing facsimile support through AirPrint, the Xerox® device must have at least one 
embedded fax line configured for at least the ‘Send’ functionality.  
Apple Device Requirements 
AirPrint iOS Requirements 
To use AirPrint, you will need one of the following devices with the latest version of iOS: 
 iPad® (all models) 
 iPhone® (3GS or later) 
 iPod touch® (third generation or later) 
AirPrint OS X® Requirements 
 OS X 10.6 and above 
See www.apple.com for the latest operating systems that support AirPrint. 
Applications that Support AirPrint 
You can print from any iOS application that supports the Print function, such as Apple 
iBooks®, Mail, iPhoto® and Safari®. Other applications are available from the Apple App 
StoreSM and may also offer this feature. 
   
						

							 
Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide  3 
How is AirPrint™ enabled and 
configured on a Xerox® device? 
AirPrint is enabled on Xerox® devices by default. If, however, AirPrint has been disabled 
on the Xerox® device, an administrator can re-enable it following the steps below: 
 You will need the device IP address or DNS name to access the AirPrint 
configuration Web interface from your browser. You can find the IP address at the 
device UI screen. From the front panel in the device, go to the Machine Status menu 
and select the Machine Information tab. The IP address will be shown on this page 
or you can select the Informational Pages button and select and print the 
configuration report.  
 Open the Xerox® device’s Web interface by entering the IP address of the Xerox® 
device into a Web browser’s address box (http://). This will open the Web 
interface. 
 Click on the Properties tab (enter credentials if prompted). 
 Select Connectivity > Setup. This will bring up the Connectivity page in the 
right frame. 
 Under Mobile Workflows, look for AirPrint. 
  
 Select Edit on the AirPrint row. 
   
						

							 
4 Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide 
 This will open the AirPrint™ configuration page. 
 
 
 On the AirPrint page, under AirPrint Enablement, select the radio button for On. 
Note: AirPrint™ requires IPP and Multicast DNS Registration services. W hen AirPrint 
is enabled, these services are automatically enabled. 
 Configure a Device Name, Device Location and Geographic Location. These 
attributes distinguish the AirPrint printer as seen from the Apple application. 
   
						

							 
Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide  5 
How do I send a print job over 
AirPrint™ from an Apple® iPad®? 
 Select something to print (such as an email or a photo) from an Apple iPad. You can 
print from these Apple iOS applications: iBooks®, Mail, iPhoto® and Safari®. These 
applications are available from the Apple App StoreSM and support printing. 
 You can initiate printing by selecting the Share icon (i.e., the arrow) at the bottom/top 
of the app.  
It will look similar to this:  or this:    
 
 Then tap the Print button or Printer icon to print via AirPrint.  
  
Note: If the Print button does not display in an app, then the app does not support 
AirPrint at this time. 
 
 If you are printing for the first time, or if the previously selected printer is not 
available, you will need to choose the AirPrint printer by touching Select Printer. You 
should see a list of one or more AirPrint-enabled printers in your area. Touch the 
printer to which you would like to print. 
        
   
						

							 
6 Using Apple® AirPrint™ with Xerox® ConnectKey® Technology Enabled Devices User Guide 
 Configure the printer options: 
– You should now see configuration options for the printer that you selected under 
Printer Options. Adjust these as desired for the print job. 
  
– In general, there are a few print options (depending on the printer and the file 
type): 
a) Number of copies: Select the number of copies of the document or image 
that you want to print. 
b) Double-sided printing: You can choose to print on both sides of the paper if 
your printer supports two-sided (duplex) printing. 
c) Paper selection: Choose from the supported paper sizes. 
d) Page range: You can select certain pages within a document to print. Page 
range is only available with certain apps and file types, such as PDFs. 
e) Finishing: Choose from the supported finishing options (i.e., staples, fold, 
punch, etc.). Note: Advanced finishing options are configuration dependent. 
 Tap the Print button to begin printing.